Harrogate Road, Chapel Allerton, Leeds LS7 3PD
Harrogate Lodge Care Home is located on the edge of Leeds City Centre and is within easy reach of shops, amenities, public transport and the M1 and M62 motorways. Harrogate and Wakefield are not far.
This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Harrogate Lodge provides 6 lounges and quiet sitting rooms for relaxation. 2 Separate dining rooms are available, where residents can enjoy each others company at meal times. Traditional home cooking is served with daily choices available. Special diets can be catered for.
Regular visits are made to the home by an experienced hair stylist, a qualified chiropodist and a physiotherapist,optician and dentist.
The home has 2 activity co ordinators who provide a varied programme of activities.
Group: Four Seasons Health Care
Person in charge: Caroline Hutton (Home Manager)
Local Authority / Social Services: Leeds City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Old Age
Admission Information: Over 60.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi, Polish
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Harrogate Lodge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.5 (maximum of 10) for Harrogate Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Harrogate Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.4 for Harrogate Lodge Care Home is calculated as follows: ( (5 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 10 Ratings = 3.4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.1 Points relating to the number of positive Reviews for Harrogate Lodge Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Harrogate Lodge Care Home has a Review Score of 6.5 (6.500) from 1 Reviews
Review submitted from a Postal Card by Ann N (Daughter of Resident) on Friday 23 March 2018. Relates to March 2018.
The care and dignity shown to my mother during her stay have been exemplary by all staff. She is treated as one of the family and all staff know and call her by name. Communication is good however, the hygiene and cleanliness displayed by staff need improving. Management is aware of this problem and is taking steps to improve all staff's awareness of the problems experienced. Overall, I am happy with the intermediate care provided.
How likely would you be to recommend Harrogate Lodge Care Home? Likely
Ronnie Cavanagh, Digital Marketing Executive at Harrogate Lodge Care Home responded to this review on 23 Mar 2018:
Thank you, Ann, for your feedback about your recent experience at Harrogate Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your overall experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We appreciate all feedback as we always look on areas where we can improve. Thank you once again. Take care.
There are currently no awards/recognitions posted yet for Harrogate Lodge Care Home
There are currently no Care Home Idol entrants who have performed at Harrogate Lodge Care Home