Harrogate Lodge Care Home

Harrogate Road, Chapel Allerton, Leeds LS7 3PD
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9.6 66 Reviews
  • Harrogate Lodge Care Home, Leeds
Harrogate Lodge Care Home is located on the edge of Leeds City Centre and is within easy reach of shops, amenities, public transport and the M1 and M62 motorways. Harrogate and Wakefield are not far.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Harrogate Lodge provides three lounges and quiet sitting rooms for relaxation.

Two separate dining rooms are available, where residents can enjoy each others company at meal times. Traditional home cooking is served with daily choices available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist, a qualified chiropodist and a physiotherapist, an optician and a dentist.

The home has an activity coordinator who provides a varied programme of activities.

The home provides dementia nursing care.
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Care Provided by Harrogate Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1302 – £1302
  • Self-Funded Nursing Dementia Care: £1426 – £1426
  • RESPITE Self-Funded Nursing Care: £1432 – £1432
  • RESPITE Self-Funded Nursing Dementia Care: £1568 – £1568

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Harrogate Lodge Care Home to find out the exact price for your requirements.

Contact Harrogate Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Harrogate Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lindsey Tyreman (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Visiting

  • Home has protected mealtimes visiting is discouraged between the following hours:


    0900-1000 hours
    1300-1400 hours
    1700-1800 hours

Parking

  • Limited parking available at the home. off street parking also available

Harrogate Lodge Care Home Reviews (66)

9.6

Harrogate Lodge Care Home has a Review Score of 9.6 (9.621) out of 10, based on 25 reviews in the last 2 years.
Over all time Harrogate Lodge Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Harrogate Lodge Care Home
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Total of 66, showing 21-40
Review from Catherine D (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident on the dementia suite for two years now. During this time she has received outstanding care. The staff are like an extended family and treat her with kindness and respect. Her room is always clean and tidy and there a is lovely co-ordinator who provides excellent daily activities
to keep residents involved.
Mum is taken out and there is a garden to sit out in when the weather permits.
Staff care about the resident and their family and a lovely warm welcome always awaits on each visit. I receive regular updates and staff are always approachable if I have any concerns. Can't praise them highly enough for their care and dedication to keeping Mum safe and happy.
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Review from Richard B (Son of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Lack of communication with the staff and the patients and the food is not at all good. The staff are not nice and polite, and some of the staff very rude to the people.
Reply from Hannah Burke, Marketing Executive at Harrogate Lodge Care HomeThank you for your comments about Harrogate Lodge Care Home. We appreciate you taking the time to provide feedback and share your experience with us. Since your review was submitted, our Deputy Home Manager has reached out to discuss your concerns directly. All of our team are committed to providing the best possible care experience for all of our residents, patients and their families. If you would like to discuss anything further, please feel free to reach out. Thank you again for your feedback.
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Review from J W (Respite Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived I was welcomed wonderfully. But when handed over to two young ladies to complete the admissions form (a tick box questionnaire). They requested that my husband went on the landing to sit, (to which I objected to). They were adamant that this was going to happen. I reminded them several
times that my husband, of 66 years, was not going to happen. They had no idea how of handling this and I feel that a short introduction to this questionnaire would be advisable (customer care).
Reply from Harriet Sharland, Marketing Assistant at Harrogate Lodge Care HomeThank you, for taking the time to leave us your feedback. We are pleased to hear you felt so welcome into our home. We pride ourselves on providing an exceptional care service and benefit from your feedback. Should you wish to discuss your comments further then please contact our Home Manager directly. Thank you again.
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Review from Joanne G (Niece of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our aunt was a resident for eight years. I would like to express our gratitude for the care she has received at Harrogate Lodge. The staff are amazing, going above and beyond with the residents. We have nothing but good things to say about these caring people - and when the time came, they were equally
amazing with us being supportive and compassionate. Forever grateful.
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Review from Janice F (Niece of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was a resident in the dementia unit for eight years prior to her death on 8th April 2024. She has in the past eight years had excellent care from a caring team of staff, including care workers, nurses and the admin team. We cannot fault the care and love given to our family member.
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Review from Debbie W (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff who looked after my mum was exceptional. Their care, happy nature and ensuring her dignity are unbelievable and incomparable to the previous care home we had experienced. Harrogate Lodge is looking tired but hygiene was always of a good standard and I believe there are plans for
a refurbishment. Thank you to all involved in her care and recovery.
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Review from Maureen W (Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Harrogate Lodge was very comfortable although I would have liked to be at home. My stay was very pleasant, the staff were absolutely brilliant.
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Review from J P (Wife of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, during his stay at Harrogate Lodge, was treated with the utmost kindness and excellent care. The staff were all very friendly and pleasant to our family.
The home was warm and the food was very varied with plenty of choice.
We couldn't fault Harrogate Lodge.
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Review from J J (Friend of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carpark a little small and tight spaces for lager cars. Warmly welcomed, guided to friend's room. Super clean in all areas we saw. Staff were all happy to help us with whatever we asked, gentle with service users. Smiles and banter with us all. Lifting spirits of users, a happy place to be. A wonderful
group of staff. A pleasure to visit.
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Review from M W (Friend of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely and wonderful staff care and love they give to the patients and how hard they have to work with situations that occur in front of them that they have to cope with. They are all angels.
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Review from William S (Respite Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harrogate Lodge Care Home is a care home that really cares!
The administration, nurses, carers, and cleaners all work in harmony to provide support to all residents. All are supported by an excellent team of physios. I could not walk but after 2 weeks of care, I walked out of Harrogate Lodge. Thank
you all!
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Review from B S (Son of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot thank you enough for the support and care you gave to my dad during his time with you. He was ready to come home, but we felt comfortable knowing that your incredible staff were giving him the best possible standard of care. He always seemed happy with the food, and the only thing I would
comment on was the windows being a little restrictive to let fresh air in. Thank you.
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Review from Ann J (Wife of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being Harrogate Lodge Care Home to a Four Seasons Health Care home my husband has been so well cared for. He has been so well cared for. He has been shaved daily. Treated with kindness, understanding and care. He is very shy but enjoys the entertainment plus one to one attention he gets plus really
enjoyed the meal. It gives me such peace of mind knowing he is happy and well cared forby gentle and well trained staff.
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Review from Diane H (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Harrogate Lodge Care Home for over 3 years. During that time I have seen the Dementia unit grow to now be a centre of excellence. The unit promotes a strong feeling of community demonstrating an understanding of each resident's individuality and recognising the life they
had led before entering the home. The staff are very warm caring and friendly looking after family members as much as the residents. Relatives and residents are seen as a family unit and encouraged to join in events and activities with loved ones to create lasting positive memories which can be difficult when a loved one has dementia. Regular residents and family meetings occur with Marsha and her team to discuss what is happening in the home and what’s working well and what could be better - comments are always listened to and acted on.
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Review from Tracey B (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough my thanks to all the staff. Mom moved in during the Covid epidemic and we were unable to view the home due to restrictions, but the conversations we had over the phone before the move more than impressed me and I knew at once Mom would be happy here. When she moved in we were
not allowed to visit but whenever we dropped anything off for her all the staff knew who we were talking about and always reassured us she was well. Now we can visit I can see we made the right decision in choosing this home. Even though I struggle to visit most weeks I know she is being looked after so once again thanks to all the staff and my 5 stars shows what a great place this is and I wish I could give a 10 as they really deserve it
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Review from Elaine W (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
So pleased to be able to share my thanks and praise for the wonderful management and staff at Harrogate Lodge Care Home. Since Mum moved in there at the end of last year we have been delighted with the support, care and concern she has been shown. Regular staff are kind and courteous and go above and
beyond to help residents feel happy, settled and entertained. Activities are varied and inclusive, offering stimulation and satisfaction.
As a family, we have been grateful for the weight that has been lifted from us knowing that Mum is safe and settled and that her physical health is now the best it has been for a long time.
Thank you, team!
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Review from Angela C (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Harrogate Lodge from another home 6 months ago. The manager collected Mum herself so the move was completely stress-free, which made everything much easier for us as a family.
The staff/carers are wonderful, very kind and understanding of all Alzheimer's symptoms and elderly needs.
The
nurses and doctors are professional at all times but still remain friendly if any questions are raised. Problems are dealt with promptly and our family are kept in the loop at all times.
The food cooked on the premises is lovely and enjoyed by Mum at every meal.
The home is spotlessly clean and organised well.
Plenty of rooms to have private visits.
I would struggle to find anything negative to report overall.
Maybe the main resident's lounge could be bigger but this is certainly not an issue for Mum as it has a lovely homely vibe.
There are plenty of activities during the day and the manager seems to want to engage.
Overall I would highly recommend this nursing home to families.
Reply from Harriet Sharland, Marketing Assistant at Harrogate Lodge Care HomeThank you, Angela, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Harrogate Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from K G (Son of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Harrogate Lodge Care Home for a few weeks and loves the place.
The staff are so caring and have made what has been a hard change for my mum easier. Every day when we visit there is always someone there with a big smile to let us in.
Mum says the food is lovely and we have noticed
that she is eating more than she has been in years. She will miss you all.
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Review from D A (Granddaughter of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma was admitted after a fall which resulted in a broken pelvis. The care she received was amazing. All the staff including the nurses, carers, physio's OTS, and cleaners treat her with care. When issues are raided they were dealt with. At 97 this was her first experience of care and she couldn't
have been in a nicer care home
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Review from Debra R (Daughter-in-law of Resident) published on 5 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law lived at Harrogate Lodge for the last two years, where she was very well cared for by the lovely kind team of nurses and carers. The home is much improved in recent months, since the new manager took over and the communal areas are much more welcoming and pleasant. Although my mum in
laws room was a bit basic, it was always very clean and you do realise that is not about 'carpets and curtains', when a loved one needs nursing care. It's about the care they receive and we always felt reassured that she was being given the best care. We were always kept informed by the care team and management, who we cannot thank enough for supporting and caring for my mum-in-law, at such a difficult time in her life.
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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Harrogate Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.621 for Harrogate Lodge Care Home is calculated as follows: ( (221 Excellents x 5) + (44 Goods x 4) + (13 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 290 Ratings = 4.621
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harrogate Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

Lindsey

Lindsey Tyreman

Job Title: Home Manager Joined: 2018

I have worked in the care sector for 15 years. For the last 7 years, I have been involved in managing Harrogate Lodge.
I am dedicated to creating person-centred, compassionate environments that truly make a difference in the lives of those living with dementia.

No image found

Natalie Flanagan

Job Title: Deputy Manager

Hi, my name is Natalie, and I am the Deputy Manager here at Harrogate Lodge Care Home

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Shelley Lunn

Job Title: Administrator

Hi, my name is Shelley, and I am the Administrator here at Harrogate Lodge Care Home

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