Croft House Care Home is part of the Countrywide Care Homes Group - one of the UK's leading care home providers.
The home is located in Ossett and specialises in the provision of nursing, residential dementia and nursing dementia care for 66 residents.
The 4 units at the home have been fully refurbished in April 2021 and Croft House has a number of communal areas including spacious lounge and dining areas,...
Croft House Care Home is part of the Countrywide Care Homes Group - one of the UK's leading care home providers.
The home is located in Ossett and specialises in the provision of nursing, residential dementia and nursing dementia care for 66 residents.
The 4 units at the home have been fully refurbished in April 2021 and Croft House has a number of communal areas including spacious lounge and dining areas, quiet lounges, sensory room, garden room, hairdressing salon and beautiful gardens.
The majority of bedrooms have en-suite facilities. There are bath and shower facilities available on each floor.
Croft House Care Home has a dedicated activities coordinator who provides a varied programme of activities. Outings are also arranged on a monthly basis to local places of interests including the garden centre, White Rose shopping centre and parks.
Contact Croft House Care Home to confirm what's included and get a personalised quote:
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Croft House Care Home for full pricing details and T&Cs.
Croft House Care Home has a Review Score of 8.1 (8.095) out of 10, based on 5 reviews in the last 2 years.
Over all time Croft House Care Home has 53 reviews.
As a family we did our due...
We visit mum everyday. Visiting is welcomed at anytime and never discouraged.
Thank you so much for your lovely review and choosing Croft House. It is a pleasure to be a part of Mum's journey.
The Mother's Day Afternoon Tea was fabulous. The thought and care that had gone into organising was very evident. The presentation was excellent. There was a very good selection of food. The scones were my standout favourite. But everything was delicious. An excellent idea and highlight of the...
The Mother's Day Afternoon Tea was fabulous. The thought and care that had gone into organising was very evident. The presentation was excellent. There was a very good selection of food. The scones were my standout favourite. But everything was delicious. An excellent idea and highlight of the week. This review is specifically for Mother's Day Morning Tea.
Thank you for sharing this, it's wonderful to hear how much the Mother's Day tea was enjoyed. The team put a lot of heart into making it feel special, so knowing the food, presentation and atmosphere all hit the mark really means a lot. We're especially glad the scones were a standout!!
I cannot praise Croft House Care Home management, carers & domestic staff enough for the continuing care of my husband for the last 16 months of his life. He passed peacefully on the 17th Feb with all the love, care and compassion from nurses & care staff on duty. I honestly believe they gave him...
I cannot praise Croft House Care Home management, carers & domestic staff enough for the continuing care of my husband for the last 16 months of his life. He passed peacefully on the 17th Feb with all the love, care and compassion from nurses & care staff on duty. I honestly believe they gave him an extra 6 months of really good quality of life.
Thank you for sharing such a heartfelt message. It means a great deal to hear that your loved one was cared for with such compassion and dignity, and that the team were able to bring comfort and quality to those final months. Your words will be deeply appreciated by everyone involved in their care.
It was quickly apparent the home was failing to meet basic needs for my mother and other...
Thankyou.
Thank you for taking the time to leave us a review and share your experience that you have had at Croft House. We are so pleased that you and your loved one are seeing positive changes at Croft House and appreciate your feedback.
Food; personal likes and dislikes are taken into consideration. Mum is mainly on puree meals and staff try to make the choices appealing.
Food; personal likes and dislikes are taken into consideration. Mum is mainly on puree meals and staff try to make the choices appealing.
Thank you for your positive feedback, we will share this with the rest of the team.
Mum was in the home for two and a half years as she had vascular dementia. The staff were always good and treated my mum like their own. She died peacefully in her sleep and the care the team gave her was wonderful. All the staff are amazing from the top to catering and cleaning staff well done to...
Mum was in the home for two and a half years as she had vascular dementia. The staff were always good and treated my mum like their own. She died peacefully in her sleep and the care the team gave her was wonderful. All the staff are amazing from the top to catering and cleaning staff well done to you all. Thank you for all you did.
My husband has been in Croft House for 6 weeks in that time the treatment and kindness from all the staff were wonderful. We couldn't have asked for anything better. The nursing, activities, food, and general carers were all excellent.
My husband has been in Croft House for 6 weeks in that time the treatment and kindness from all the staff were wonderful. We couldn't have asked for anything better. The nursing, activities, food, and general carers were all excellent.
Dad was in respite and the manager couldn't do enough for us. Any issues were dealt with at once. Staff were good to Dad and he felt at home. Dietary needs were met and no issues.
Dad was in respite and the manager couldn't do enough for us. Any issues were dealt with at once. Staff were good to Dad and he felt at home. Dietary needs were met and no issues.
My lovely mum was cared for in the dementia unit for 6 months until she passed on 25th September 2023. While there her care was brilliant as she was also suffering from cancer. The staff were very caring, approachable and compassionate. The last three days of her life I stayed with my mum at the...
I would like to thank them for helping me and my family through a very sad time.
All the staff treat her with dignity and show her lots of compassion. She couldn't ask for any better care.
All the staff treat her with dignity and show her lots of compassion. She couldn't ask for any better care.
My mother is well looked after. She is clean and dressed in fresh clothes every day. The staff are all very helpful and friendly. The activities Mum has been involved with have been stimulating and fun. All areas are clean, and her room is bright with a view of the garden.
My mother is well looked after. She is clean and dressed in fresh clothes every day. The staff are all very helpful and friendly. The activities Mum has been involved with have been stimulating and fun. All areas are clean, and her room is bright with a view of the garden.
Mum is a new resident and has found the transition challenging. Staff have been kind, patient even on her bad days. Nice room with a lovely view of the garden.
Mum is a new resident and has found the transition challenging. Staff have been kind, patient even on her bad days. Nice room with a lovely view of the garden.
The place is clean, friendly, food is excellent. Only down - more staff needed, so they can spend individual time with the residents, talking with them. The staff available are all wonderful but busy doing their required jobs. Another member of staff would be fantastic to talk to the residents.
The place is clean, friendly, food is excellent. Only down - more staff needed, so they can spend individual time with the residents, talking with them. The staff available are all wonderful but busy doing their required jobs. Another member of staff would be fantastic to talk to the residents.
My husband only spent 3 weeks in Croft House but I can not praise them highly enough. Every single person we came into contact with could not have been more kind. My husband had Parkinson's and severe Dementia and was very poorly. The kindness shown to myself and my family was outstanding.
My husband only spent 3 weeks in Croft House but I can not praise them highly enough. Every single person we came into contact with could not have been more kind. My husband had Parkinson's and severe Dementia and was very poorly. The kindness shown to myself and my family was outstanding.
Excellent treatment, lovely home, looks like a hotel! The member of staff at the entrance desk is a wonderful and very friendly kind lady.
Excellent treatment, lovely home, looks like a hotel! The member of staff at the entrance desk is a wonderful and very friendly kind lady.
Both of my parents are nursed at Croft House Care Home and have been for years now and I couldn't be happier. They are very well cared for and nothing is too much trouble. And I can go home on a night or relax at home knowing they're safe.
Both of my parents are nursed at Croft House Care Home and have been for years now and I couldn't be happier. They are very well cared for and nothing is too much trouble. And I can go home on a night or relax at home knowing they're safe.
Night shift could possibly help by doing washing.
Night shift could possibly help by doing washing.
Everyone is helpful and most of the carers are friendly and caring towards the residents.
Everyone is helpful and most of the carers are friendly and caring towards the residents.
If you want your loved one to be loved cared for and treated with respect, Croft House isn’t the place for them. Three years ago the home was lovely the manager (a lady) was brilliant. Unfortunately, she left and Croft House just went downhill.
I’ve noticed previous negative reviews have been...
If you want your loved one to be loved cared for and treated with respect, Croft House isn’t the place for them. Three years ago the home was lovely the manager (a lady) was brilliant. Unfortunately, she left and Croft House just went downhill.
I’ve noticed previous negative reviews have been removed??
Thank you for your review and we were disappointed to hear you still have concerns despite a full investigation being made at the home and presented to you and the social worker which addressed all of the issues raised and had resolved the complaint made.
We have experienced a very upsetting few months recently in relation to my mum’s basic care needs not being met. There appears to be insufficient staffing on the dementia unit which is leaving residents at risk. The quality of food is very poor as is the decor, the unit feels like it has been...
I am in the process of searching for a new care home for mum as I do not feel she is safe or well cared for.
Thank you for your review and we were disappointed to read your comments. I can see that there is a meeting booked in with you to address your concerns with the Regional Director in line with our complaints policy and we will address those concerns during this meeting.
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Hello and welcome to Croft House, my name is Measha, and I have been the Home Manager since May 2025.
Croft House is a lovely home with a super team...
Hello and welcome to Croft House, my name is Measha, and I have been the Home Manager since May 2025.
Croft House is a lovely home with a super team of staff who really care about the people who live here. It has been a real joy working with people who have shown such enthusiasm to enhance the lives of those living with us and be able to provide the best care in the most dignified way. I believe it’s a team effort, and encourage all of the staff to share ideas to continually improve how we care for and support the people who live here, their loved ones and family.
Please feel free to pop in for a chat or have a look around the home if you are considering a care home for yourself or your loved one.
Hello, my name is Siobhan and I am the Receptionist at Croft House.
I came to Croft House as a carer back in 2017 and then moved into the domestic...
Hello, my name is Siobhan and I am the Receptionist at Croft House.
I came to Croft House as a carer back in 2017 and then moved into the domestic team in 2020 after showing I had a passion for the environment and attention to detail, I worked in the domestic team during the Covid pandemic.
In June 2021, a position of Lifestyle Coordinator came up at the home and realising how much I missed the interaction with the people who live with us and have been the Receptionist here since July 2025 and was delighted when I got the job.
Hello, my name is Julie and I’m the receptionist at Croft House, I’ve been working here since December 2021.
You will find me sitting at the main...
Hello, my name is Julie and I’m the receptionist at Croft House, I’ve been working here since December 2021.
You will find me sitting at the main entrance to the home ready to greet you with a big smile and a warm welcome. I am usually the first person to answer any telephone calls coming into the home and, will do my very best to help you or point you in the right direction.
Part of my job role is to show people around the home, and this is something I really enjoy, so if you are looking for a care home for yourself or your loved one, I would be very happy to have a chat and show you around our lovely home.
We work as a good team together and are all very conscientious about our roles within the home.
I used to be a care assistant and loved my job, but unfortunately, I had to give it up due to a car accident, but it is lovely to be able to work within the care community again in a different role.
I have had a varied career path since I started work in 1975, from a Shoe Shop Assistant, Asda Wines & Spirits Supervisor, licensed Public House, and a catering assistant, as you can see, I’ve always enjoyed working with the public.
This is a lovely, rewarding job to be in and a happy home too.
The care home lists weekly fees per person from £1,350 for residential care, from £1,450 for residential dementia care, from £1,604 for nursing care and from £1,704 for nursing dementia care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 64 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House Care Home to verify any information. View our terms and conditions. Croft House Care Home has an Enhanced Service -what an Enhanced Service includes.