Croft House Care Home

I find everything is fine in a lot of ways.

My mum was a resident of Croft House from December 2011 to April 2015 after having a severe stroke. The care she received was very good. She enjoyed her meals and was always made comfortable. Her was room kept clean. She enjoyed the banter and one to ones with the activity coordinator and stuff. Mum related the staff as her extended family. Some days the nursery suite was very short staffed but the carers did their best. This is what persuaded me to do voluntary work after mum passed away in 2014. To give some care and kindness back. The staff make me very welcome. The home is kept clean and the carers do their best, even when staffing levels are low.

I even took a brochure to look at with a view to admitting my mum, when the time comes, who has Alzheimer's.

The care my mum had was brilliant. I would definitely recommend this nursing home 100%. Thank you.

During the time my mum was a resident at Croft House Care Home we never had an occasion to show concern or complain of any aspect regarding the care and wellbeing of my mum. After our visits and on returning home it was safe in the knowledge that my mum was very well looked after. The patients of the staff was exemplary and never at any time did my mum make any comment to the contrary. I cannot see how you can improve on this.

After living at home with Parkinson's Disease for a very long time, my husband had to go into Croft House for nursing care. He found it difficult to settle in the home but that was not down to the carers who did everything they could despite being short staffed. He lived here for 16 months before he passed away in July. He had been admitted to hospital and was returned to the home for palliative care 3 weeks before he died. The care he received here was second to none and in those last 3 weeks, he was never alone. They did everything they could for both my husband, me and my children and made us feel part of a very close family. I can't thank them enough. They are a wonderful bunch of people.

Like the majority of care homes, Croft House is understaffed. However, the staff that they do have are in the majority, kind, considerate, compassionate and work extremely hard in what can be at times difficult circumstances. When my aunt was receiving end of life care, the attention she was paid was outstanding and I cannot thank the staff enough for their compassion and attention she received.

My wife has Alzheimer's Disease and needs full-time nursing care. She's been here for 11 months and I'm delighted with the loving care she receives here by the dedicated team.

I am very happy with the way my mum is cared for at the above care home. The staff are very friendly and polite and care a lot about the residents under their care, therefore, I would recommend anyone putting their loved ones into the care of Croft House.

My mother in law has transferred from residential care to nursing care, after a short spell in hospital. It was with trepidation we looked for a vacancy but eventually found Croft House, after her previous home told us they could no longer meet her needs. The staff at Croft House are welcoming, highly caring and professional, it is very clean, no unpleasant smells and very cosy, home from home atmosphere. In a recent emergency, the staff kept us informed, took appropriate action and were a credit to their profession, no drama just good care. Thank you, Croft House!

If mum had still been in hospital she wouldn't be with us today. The first week mum came here she put on five pounds on in weight! That tells you a lot as mum was in hospital for 12 weeks. The staff are brilliant couldn't ask for any better everyone is always polite with us too.

Every member of staff is friendly, helpful and caring. What more can you ask for?

Resident was happy at Croft House. He was glad when he was released from the hospital, a much better environment with very friendly staff. We were able to visit with our dog which pleased us all including the staff. His bed sheets maybe could have been changed a little bit sooner on the odd occasion, his clothes were marked with name and room number but now and then he would be wearing clothes that weren't this.