Castleford Lodge Nursing Home

High Oxford Street, Castleford WF10 5DF
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9.3 45 Reviews
  • Castleford Lodge Nursing Home, Castleford
Castleford Lodge Care Home is a care home in West Yorkshire offering nursing care, residential care, dementia nursing care and short-term respite care.

The team at Castleford Lodge Care Home are experienced in supporting a wide range of needs; including medication administration, hygiene and mobility assistance - ensuring all your loved ones needs are met on a daily basis.

Care Provided by Castleford Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Castleford Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castleford Lodge Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Golden-Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Castleford Lodge Nursing Home Reviews (45)

9.3

Castleford Lodge Nursing Home has a Review Score of 9.3 (9.303) out of 10, based on 17 reviews in the last 2 years.
Over all time Castleford Lodge Nursing Home has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Castleford Lodge Nursing Home
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Total of 45, showing 1-20
Review from Lisa D (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having numerous bad experiences with the care my Mum has received since going into care we were worried this would be another uncaring care home.
We have had our faith restored since my Mum went into Castleford Lodge last April. She is cared for correctly, fed at meal times and interacted with.
My mum's falls have been reduced massively and our family can now rest knowing we don't have to visit if we don't want to.
The meals are varied and appealing with plenty of choices for all diets.
The staff are friendly,,approachable and honest which is so important to us as a family,
We wish we had moved my Mum here right from the start.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeCan i just start by thanking you for taking the time to complete the review for Castleford lodge. I have to thank you for your kind words in relation to the way that your mum has settled into Castleford. Our approach is to ensure that the transition from one setting to another is smooth and that this does not have a negative impact on the individual. I am pleased to hear that Castleford Lodge and the whole team has restored your faith around care that is delivered in the care setting. It is also nice to hear that mums falls have reduced since moving to Castleford and that you feel that our menu is varied and appealing with a good choice for all types of diets.
I will also pass over to the whole team that you find the staff friendly approachable and it is good to here that they are open and honest with you in relation to your mum and her needs. Again Lisa can i just thank you for the your kind words on the review
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Review from J G (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are lovely and nothing is too much trouble, they are all kind and helpful and treat the residents like friends. The kitchen staff are great, they make lovely meals and always treat the residents when its their Birthday making cakes and singing to them. Christmas was a really
special event, the manager Sarah and her wife Jackie came in dressed as elves making it a really great day, they always go the extra mile getting the residents up singing and dancing making sure they enjoy themselves. My mum is happy living here, she walks around the home chatting to everyone. Keep up the good work Castleford Lodge.
Reply from Sarah Golden-Hill, Registered home manager at Castleford Lodge Nursing HomeHello, can i take this opportunity to thank you for such lovely words about Castleford Lodge and the team that we have working here. The staff will always go ensure that each person is given time to make them feel special ensuring that they are receiving the care and treatment that they need. Birthdays are special times and the kitchen team will always provide everyone with a special Birthday cake and sing to them cause we all love a sing song. Christmas in Castleford will always be special and the team will always ensure that everyone enjoys the day and is involved in some form of singing or dancing and as for dressing up who doesn't want to be an elf. I will pass on your kind words to the full team, and we aim to keep up the work and bring more fun to the home in 2026.
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Review from Mark W (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursing and palliative care given to my mum in the last days of her life was absolutely astounding.
My wife worked on the MacMillan ward for 10 years and said the care and compassion given to my mum, myself and our family at the most difficult time of our lives by the staff at Castleford Lodge
was second to none.
No amount of words can express the gratitude and love we feel for the team. They work so hard and always provided a high level of care . We are forever indebted to you. Thank you .
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeMark can i first take this opportunity to thank you for taking the time in this emotional time for you and your family to send a review with such kind and caring words.
The staff here at Castleford take pride in the care that they deliver to everyone in our care and the full team continue to deliver this care at all stages of life. It was really nice to hear that you and your family experienced the care and compassion as well as what was delivered to your mum.
your kind words will be passed to all the team here at Castleford.
Once again thank you for taking the time and please feel free to call in at the home whenever as you are all now part of our extended family
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Review from Jane F (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved from a care home a year ago to reside at Castleford Lodge. It was very different, but the lovely staff made him welcome, and in very little time, he settled in well, which was very comforting. His health gradually deteriorated, and on our last usual visit, it was obvious he had little time
left. The nurses were amazing, explaining end of life care, and when the time came, I and my daughter were with him as he passed. They were so kind and respectful and made a huge difference to a daunting experience. I can't praise them enough.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeHello Jane thank you for taking the time to fill out the review for Castleford lodge. I would like to thank you for the kind words that you have wrote in relation to the care and support that you and your dad received from the nursing team and the care staff. I will be passing this information over to the team around how you felt that the full team was kind and respectful around the daunting time that you was all facing.
Again thank you it is always nice to hear that the team is delivering the high quality of care that we pride ourselves in delivering
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Review from Chelsea L (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
As a family we are grateful that nana got a placement as she was EOL and needed caring for, but there were issues that should not be overlooked. The night before nana passed she was in pain and discomfort. We asked for help from 3 staff members, and was given different information each time, after having
to chase for updates. Nobody seemed to know what to do. I was told false information, that nana would need a doctor to come out and this would be looked at the next day. I knew that an OOH nurse could be called and I had to do this myself as a senior staff member said they had tried 4 times and received no answer, which has never been the case when calling the OOH service. Staff appeared reluctant to make initial contact, and offered no reassurance, which is not fair for a lady in pain nearing the end of her life. Also when nana needed to use toilet facilities, a commode was wheeled in, which did not sit right with us, and regardless of cleaning does not appear hygienic or dignified.
Reply from Janet Bedworth, Regional Operations Manager at Castleford Lodge Nursing HomeThank you for taking the time to leave us a review, we value your feedback and assure you that we take this very seriously. The safety, comfort and wellbeing of all residents here at Castleford Lodge is of paramount importance to us. I would like to personally reassure you that I am on hand and happy to discuss your comments with you further, to see if there's anything we can do to alleviate the concerns you have. If you would like to have a conversation with me directly, please contact the team at Castleford Lodge and I will be happy to arrange a call or a face-to-face meeting with you. Best wishes, Janet Bedworth, Regional Operations Manager
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Review from Helen A (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always happy to help, they take exceptional care and support, with my dad. Always reassuring him about his concerns, and mine. I've seen my dad go from strength to strength over the past month, and this is down to the care he receives from all the staff involved with his care. The management
team are always on hand also.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeThank you for your kind words and and lovely views of the home and the staff. It is good to know that you feel reassured and happy with the progress that your dad has made and the home and team will continue to care and support him. I will pass over your kind words to the whole team.
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Review from S F (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Castleford Lodge at the beginning of January, the staff welcomed her and all our family and Mum has settled really well. The staff are attentive and caring from domestic staff, kitchen staff to carers. So far we could not be more pleased. Well done Castleford Lodge.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeThank you for taking the time to complete the review of Castleford Lodge nursing home it was lovely to read that your mum and the family was welcomed when arriving at the home. I will also pass over to the whole staff team your kind words around them been attentive and caring and that you are pleased with the way that your mum is cared for and how well she has settled in.
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Review from Andrew F (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad first went here for respite care and has been well looked after and his needs met. Staff are always pleasant and helpful and willing to help. He is now a permanent resident and things are changing under new management all for the better in my opinion. Clean and tidy rooms and always there to
help.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeCan I start by taking this opportunity to thank you for taking the time to complete the review of Castleford Lodge. I am pleased to find that following the respite care that your dad received you have made the decision to make him a permanent person in the home. I am also happy to read that the changes that are being made by the new home manager are positive and that you feel that these changes are for the better in the home. The home has a new way of working around the environment and ensuring that this is always clean and tidy and I will pass on to the team that you have been able to see the positive changes. Again thank you for your positive comments and these will be passed on to the whole staff team.
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Review from S G (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful place. Clean safe an warm friendly staff who are caring and compassionate and very good at their jobs. My mum as come on in leaps and bounds since arriving at Castleford Lodge Nursing Home and is very looked after.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeCan I take this opportunity to thank you for taking the time to complete the review of Castleford Lodge Nursing Home and am so happy to hear that your mum is settled here and that you have found the staff to be kind, caring and that the environment is clean. Here at Castleford, we pride ourselves on delivering great care.
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Review from Saskia P (Granddaughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma is a resident here and I am beyond happy with the care both she receives. The staff are attentive to her needs beyond basic care. They make sure she is socially integrated with other residents through planned activities. My grandma was very against going into a home but now she is there she
is happy and thriving compared to her life before she was placed here.
I have experience dealing with a few homes and this is by far the best I've found for my grans care needs, and my own peace of mind. I am so grateful for everything Orchard and the staff here do for my gran and I - I'd recommend this home to anyone.
Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing HomeSaskia, thank you for the very kind words about Castleford Lodge it is great to hear that your grandma has settled in well and that she feels that this was the right move for her at the time that she needed the support. I have read that your grandma is receiving social interaction which is an important part of daily living. To read that the staff here at the home are attentive is something that I will be passing on to them. Again thank you for taking the time to review the home.
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Review from S R (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was moved to the care home in March 2024. Difficult decision to make by myself and family due to my mum's deterioration in her health and care needs. Mum has settled well into the home where she's well cared for. Staff are lovely and caring. Thank you.
Reply from Sarah Golden-Hill, Manager at Castleford Lodge Nursing HomeThank you for taking the time to complete the review card for Castleford Lodge nursing home. It is a hard decision to make when placing a loved one in the care sector. I am pleased to hear that mum settled well in to Castleford and that you find the staff to be loving and caring. It is the homes wishes that each person is well cared for and that the family are at ease when they leave their loved ones in our care.
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Review from M N (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in really well at Castleford Lodge. I asked my mum what she liked about the care home, her words are, they treat me like a person, nothing is too much trouble, the food is good and I feel safe.
A lot of time effort and care is given, by all staff in making sure that all residents
needs are catered for. Lots of fun, great atmosphere, plenty of interaction from staff with residents and their families.
The management teams, door is always open to discuss any issues or queries. There is a proactive professional approach, to take on board any suggestions and to maintain a good working relationship with families of residents.
It's a difficult time, when a family has to put a family member into full time care. I can't thank Castleford Lodge enough, for all the help and support I have received from all the team. When I go home from visiting my mum, I feel confident leaving her in a safe environment, which is now her home.
Reply from Sarah Golden-Hill, Manager at Castleford Lodge Nursing HomeThank you for taking the time out to complete the review for Castleford Lodge. It is nice to hear that your mum has settled into her new home at Castleford. Reading the words that your has said that the staff in the home home treat her like a person and that nothing is too much trouble is lovely, and that she feels safe in her environment. The staff will always give 100% when in work to ensure that each person is give the time and that they all feel special and cared for. I also thank you for the kind words around you as a family member feel happy and confident that your loved one is safe when you leave following a visit. Your words will be passed to the whole team which they will be grateful for.
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Review from C W (Relative of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was moved here and from the beginning was assaulted on a regular basis. Many little incidents such as being bitten kicked and pushed over. She's blind and deaf but mobile. Caregivers were lovely but the manager etc couldn't wait to pass the buck. Apparently, it was mum's fault that the other residents
were assaulting her. She seemed to be in permanent fear for her life. The homes' suggestion was mum pay extra for a 24-hour carer to keep her safe instead of the assaulter having to pay to protect others from her. Her next home was fantastic, worth every penny.
Reply from sarah Golden-Hill, Manager at Castleford Lodge Nursing HomeThank you for your review for Castleford Lodge Nursing Home. I am sorry that the experience that both you and your mother had while she was staying at the home was not an enjoyable one. Following your mum's stay the home has a new manager in post and is focused on ensuring that the people that are living at Castleford are safe as well as looked after with a high equality of care, dignity and respect being delivered. The home also is focused on ensuring that the people in the home are involved in activities that have a person-centred approach. New activities are in place and regular resident and relative meetings now take place once a month allowing people to have their say on what they wish to be achieving while living in the environment. The new manager has an open door policy and welcomes families to come and discuss concerns that they may have as well as positive feedback
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Review from Roy H (Civil Partner of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to give a massive shout-out to all the staff at Castleford Lodge especially the ones on the top floor for assisting/helping and caring for my good lady, once again thank you all.
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Review from Kath A (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Castleford Lodge from a dementia residential care home as she needed nursing. The staff have all made us and my mum feel welcome and having watched the care and interactions with the residents, I am so glad we found this home. The staff not only look after the residents but family too.
Reply from Becky Fairfax, Deputy Manager at Castleford Lodge Nursing HomeMany thanks for taking the time to leave a review for Castleford Lodge; your feedback is greatly appreciated. We aim to offer the best care possible for all our residents. I will pass on your comments to the team. Kind regards.
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Review from Sarah G (Daughter of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From arriving at Castleford Lodge, the staff and team have been caring and ensuring that my mum is supported with all her needs. This was a big move for my mum, but the team put her nerves at bay and made her feel like part of the family.
Reply from Becky Fairfax, Deputy Manager at Castleford Lodge Nursing HomeThank you for this wonderful feedback. The team strives to provide the highest standard of care to all our residents. I will certainly pass on your comments to the staff team. Kind Regards.
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Review from Lorraine N (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad was sent to Castleford Lodge on the fast track from the hospital. On first impressions when visiting Dad I must admit I wasn't sure about the place. Dad was only at the acre home for a week as he sadly passed away but every time I did visit he was very well looked after by all the staff.
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Review from Bonita M (Daughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had been in a care home then admitted to hospital, his needs were very complex, vascular dementia, COPD, the list goes on! It was decided he needed nursing care, the changeover to Castleford Lodge Nursing Home was faultless. Unfortunately, he declined rapidly and was only there three weeks until
he passed. The care and kindness given to him were outstanding, I can not thank the staff enough for making his end of life comfortable, it means the world to me as his daughter. I would not hesitate in recommending the home, 10/10.
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Review from Sandra B (Wife of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in for respite in 2022 and I was not very happy with his care. There was a shortage of staff and he didn't get the correct care he needs. Hence, he has come for respite again and I'm very happy he is getting the right care he needs. I have noticed a big difference in this care home.
Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing HomeThank you, we do continually strive to improve our homes and the manager of this Castleford care home has made great strides in the running of the home.
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Review from Jo H (Wife of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The genuinely kind and loving care my husband received at Castleford Lodge Nursing Home was absolutely second to none. As his condition deteriorated, he was always treated with immense dignity and compassion - as was I. There is a wonderful atmosphere - everyone cares. We were very fortunate my husband
was able to die there.
Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing HomeThank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.
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Current Review Score: 9.3 (9.303)

Overview of Review Score

The Review Score of 9.3 (9.303) out of 10 for Castleford Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.428 for Castleford Lodge Nursing Home is calculated as follows: ( (129 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (10 Very Poors x 1) ) ÷ 194 Ratings = 4.428
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Castleford Lodge Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Sarah

Sarah Golden-Hill

Job Title: Interim Home Manager Joined: 2024

My name is Sarah, and I'm the interim Home Manager for Castleford Lodge Nursing Home. Since joining Orchard Care Homes, I've been lucky enough to work in several of our Yorkshire care homes, including Lofthouse Grange & Lodge and Nesfield Lodge. Now, I'm excited to be taking on this new challenge and helping to make a difference for our wonderful residents!

Frequently Asked Questions about Castleford Lodge Nursing Home

What types of Care is Castleford Lodge Nursing Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Castleford Lodge Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Castleford Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castleford Lodge Nursing Home to the centre of Castleford?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castleford Lodge Nursing Home to verify any information. View our terms and conditions. Castleford Lodge Nursing Home has an Enhanced Service - more info.