Castleford Lodge Nursing Home

High Oxford Street, Castleford WF10 5DF
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9.3 42 Reviews
  • Castleford Lodge Nursing Home, Castleford
Castleford Lodge Care Home is a care home in West Yorkshire offering nursing care, residential care, dementia nursing care and short-term respite care.

The team at Castleford Lodge Care Home are experienced in supporting a wide range of needs; including medication administration, hygiene and mobility assistance - ensuring all your loved ones needs are met on a daily basis.
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Care Provided by Castleford Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Castleford Lodge Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castleford Lodge Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sarah Golden-Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Castleford Lodge Nursing Home Reviews (42)

9.3

Castleford Lodge Nursing Home has a Review Score of 9.3 (9.340) out of 10, based on 14 reviews in the last 2 years.
Over all time Castleford Lodge Nursing Home has 42 reviews.

Overall Experience
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Reviewer Connection to Castleford Lodge Nursing Home
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Total of 42, showing 21-40
Review from Diane W (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad hasn't been in long, six weeks, and so far everything is fine. The staff work very hard, they deserve a medal. The home is lovely, staff are all good at their work. Sadly, very short staffed but overall I feel my dad is well looked after.
Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing Home
Thank you for taking the time to review our Castleford care home. We are working hard to recruit more care staff but it is a challenging time for care homes on this matter across the board.
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Review from Z S (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Castleford Lodge Nursing Home took our mum in when we were in a desperate situation where her previous residence refused to take her back after a spell in hospital, mid-Covid, as they said her needs were too great to cope with. Another care home agreed to take her then let us down the day before. Mum
has very advanced Alzheimer's so she needed round-the-clock help.
Castleford welcomed her. We have had issues along the way. But essentially the staff are always kind and willing to help. The facilities are fairly basic in comparison to where she was before but we now realise the important thing is the staff, not fancy surroundings.
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Review from Deborah P (Daughter-in-law of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has just moved into the home and so far I can't complain, I have been kept updated on her progress by telephone and in person. Every member of staff so far has been friendly and helpful and my mum-in-law is settling well with a good range of activities to keep her occupied. Her room
is well appointed and cosy and I hope she will be really happy here.
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Review from R D (Son of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
The care staff are very caring and supportive, also under pressure, the higher management team leaves a lot to be desired. All staff at the home work under pressure, one item that required or requires urgent attention is someone needs to improve the phone answering service. It is nearly impossible to
get an answer.
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Review from Kathleen M (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum came here for 4 week's assessment. From day one her care needs were not met. She has to have a soft diet due to not being able to swallow due to a stroke. They brought her things like fish fingers and beans, sweetcorn, sandwiches, and soup that was like water and she was on thickened fluid. Had
to lay there on lots of occasions wet and soiled because we were told they don't change anyone around mealtimes and they brought her food and expected her to eat while uncomfortable because she hadn't been changed. We were told our standard of care was too high and that was said by the manager and also asked if mum had always been needy which is disgusting. Mum was in pain and uncomfortable so if that makes her needy where's the duty of care and that was also said by the manager. I feel for anyone in there with no family. Luckily my mum has and we have all worked in the care sector and are appalled at the lack of support for my mum. Thankfully we have moved her and she is getting the care, dignity, and respect.
Reply from Cristina Rashita, Manager at Castleford Lodge Nursing Home
We have looked into this and it appears that standards on this occasion have not been met with the expected level of care associated with our homes. We offer our apologies for any distress caused, the…read more
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Review from Robert D (Husband of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Castleford Lodge Nursing Home for the past four months and as difficult as it has been for us to be separated, the staff have helped us both greatly. Everyone is friendly and helpful, maintaining contact with my wife via phone/WhatsApp when visiting was not allowed/severely restricted
due to Covid.
Thank you all.
Reply from Cristina Rachita, Manager at Castleford Lodge Nursing Home
Thank you for your time to submit the feedback. We do understand how difficult is with the current visiting restrictions. I will pass your feedback to the care team.
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Review from E N (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Dad did not spend much time in Castleford Lodge. But from what myself and the rest of the family had seen we cannot fault any little thing. From the staff, cleanliness, our Dad's dignity as he passed away only one week in this fan place. If only I got a chance to look around. The staff also thought
about him on father's day with a card and a small gift.
Reply from Sue Smit, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated. We aim to offer the best care possible for all our residents. I will certainly…read more
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Review from Tracey S (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Castleford Lodge for the last 9-months, and I have to say, I wouldn't want her anywhere else. The love, care and attention they give her are second to none. They treat all patients like family. Words can not describe how amazing, and grateful I am for them looking after my mum as
she means the world to me and has all the care she needs. They deserve medals.
Reply from Sue Smit, Interim Manager at Castleford Lodge Nursing Home
Thank you for taking the time out to leave a review for our home. We aim to offer the best care possible to our residents and are delighted to hear your kind words. Many thanks, Sue Smit.
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Review from Barry S (Husband of Resident) published on 17 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in the home for a month now, so I can not comment on the second half of the scores. What I have seen with the wife is very satisfactory. She has been looked after better than what I can so, not for the lack of trying. At the moment, I miss not being able to see her for more than half
an hour a week.
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Review from Susan D (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and love my mother has been shown is above and beyond what we could have given her. The care staff, the office staff and the entertainment staff are brilliant. We could not ask for better.
Reply from Amanda Woolford, Home Manager at Castleford Lodge Nursing Home
Thank you so much for this wonderful feedback, I will be sure to pass this onto the team. The staff at Castleford Lodge are proud to provide the highest standard of individual care to the residents…read more
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Review from John W (Husband of Resident) published on 22 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has dementia and has been a resident since June 2019. She has only been here for 15 months and has only been in one care home previously and this is 100% better. Staff are great. Food great, well looked after. If she could speak for herself I am sure she would agree.
Reply from Amanda Woolford, Home Manager at Castleford Lodge Nursing Home
Thank you John for your kind comments. We continue to strive to provide the highest standards of care at Castleford Lodge. Amanda Woolford
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Review from R K (Son of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum just moved here. The staff were brilliant, explained everything in plain-talking English, what you see is what you get and it is. Run by normal people who know exactly what people want and need. Can't praise them enough.
Reply from Janet Bedworth, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive…read more
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Review from David W (Grandson of Resident) published on 2 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't usually write reviews but due to the excellent experience and care my family received from all the staff at Castleford lodge I feel compelled to reiterate our gratitude. My grandfather came to Castleford Lodge approximately 4 weeks ago on palliative care from hospital and sadly passed away in
the early hours of Tuesday morning. I was instantly taken back and impressed with the level of compassion, dignity and support my Grandfather received, he himself appeared to be happy in his new surroundings and enjoyed the interactions with the nursing team. This compassion also extended to the members of my family who were at his bedside throughout this traumatic time, I personally found them to be helpful and forthcoming with a very "human touch" about them. Thank you again to the fantastic nursing staff at Castleford Lodge at a terrible time for us.
Reply from Janet Bedworth, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive…read more
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Review from Michelle B (Daughter-in-law of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel the carers and the care they give is excellent and feel reassured when I leave. I feel confident the care is individual-based. I am disappointed the garden area hasn't been updated as we believed it would be when she became a resident 12 months ago. I am also sad to know that the bus isn't as
available as it was - going out on the bus (I feel) stimulates and gives a feeling and enhances wellbeing.
Reply from Janet Bedworth, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive…read more
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Review from Caroline J (Daughter of Resident) published on 26 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother went to Castleford Lodge in June 2019 for palliative care. She passed away on the 15th June and during her time she was treated with dignity and compassion.


I am so pleased with the care she was provided with during the difficult time and we the family were also given a most courteous

and compassionate care package during my mother's last days.
Reply from Janet Bedworth, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive…read more
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Review from B S (Daughter of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We, as a family, found Castleford Lodge to be a friendly and helpful environment. My mum is being well cared for and the staff find time to talk with her and meet her needs. When I have asked for advice or explanations, the staff have been forthcoming. We are generally very pleased with the level of
care my mum is receiving.
Reply from Janet Bedworth, Care Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team.

As a team, we…read more
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Review from George P (Son of Resident) published on 17 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I came to look round to see if the home was suitable for my mam, age 93. We were immediately struck how friendly ALL the staff were who, without exception, looked up from what they were doing to say hello or say a few words. My mam, for the first week to ten days, was a bit bewildered by
it all but gradually settled in and became close to a number of the staff and they to her.
Sadly she only had about 12 weeks in the home before she passed away having received excellent end of life care. I am extremely grateful to everyone at this nursing home for their professional care of my mam. I couldn't have asked for better. Thank you.
Reply from Janet Bedworh, Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave a review for Castleford Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive…read more
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Review from Jenni F (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having had an awful experience at a previous care home we arrived at Castleford Lodge with apprehension. However, from our arrival with my father, it was extremely obvious that this home was a happy and lively place to be. We were greeted with friendly faces who made us feel welcome and my dad
put at ease. The staff at this home are second to none. We are confident that my dad is well cared for and has the stimulation he needs. Thank you.
Reply from Janet Bedworth, Care Home Manager at Castleford Lodge Nursing Home
Thank you for leaving such a lovely review. I’m delighted to hear we have changed your experience of care homes and that staff are friendly and welcoming. Kind regards, Janet Bedworth, Care Home…read more
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Review from Gaynor M (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend this Care Home 10/10.
Just wanted to say a few words about the staff at Castleford Lodge and the loving care which has and is being provided to my Mother since she arrived.
Special thanks to the management and staff who have been outstanding in every way showing compassion, loving
care and the utmost dignity to my mother.
I cannot commend you enough, you have been amazing and I am confident that my mother’s remaining time with you as loving and comfortable as now. Thank you so much, ladies, from the bottom of my heart.
Reply from Janet Bedworth, Care Home Manager at Castleford Lodge Nursing Home
Many thanks for taking the time to leave us such a lovely review. I’m delighted to hear our staff are helpful and loving towards your mother ensuring that our team and the management provide support…read more
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Review from Lesley N (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nursing, care and domiciliary staff are very caring and supportive towards residents and their families. Activities occur regularly and are well organised and enjoyed by many residents. Food could sometimes be better, vegetables are often underlooked and pastry is too thick and tough.
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Current Review Score: 9.3 (9.340)

Overview of Review Score

The Review Score of 9.3 (9.340) out of 10 for Castleford Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.340 for Castleford Lodge Nursing Home is calculated as follows: ( (100 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (10 Very Poors x 1) ) ÷ 159 Ratings = 4.34
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castleford Lodge Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sarah

Sarah Golden-Hill

Job Title: Interim Home Manager Joined: 2024

My name is Sarah, and I'm the interim Home Manager for Castleford Lodge Nursing Home. Since joining Orchard Care Homes, I've been lucky enough to work in several of our Yorkshire care homes, including Lofthouse Grange & Lodge and Nesfield Lodge. Now, I'm excited to be taking on this new challenge and helping to make a difference for our wonderful residents!

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