Victoria House

2 Nostell Lane, Ryhill, Wakefield WF4 2DB
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10 61 Reviews
  • Victoria House, Wakefield
Victoria House offers a homely and highly-skilled environment, providing support for both residential and nursing care needs, including for multi-complex and high-dependency.

The home has a tranquil feel and is furnished in a traditional style, ideal for inner calm while also being suited to adults with reduced mobility.

Residents are encouraged to be as active as they wish, with many interests and group sessions to enjoy as well as meals made professionally on-site.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1426 – £1600
  • Self-Funded Residential Dementia Care: £1426 – £1600
  • Self-Funded Nursing Care: £1600 – £1700
  • Self-Funded Nursing Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1900

respite care minimum stay one week

These prices are only a guideline, please contact Victoria House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Tina Rowley (Manager)

Local Authority / Social Services

Admission Criteria

  • LOCAL AUTHORITY CHC OR PRIVATE SELF FUNDERS GENERAL NURSING
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)

Visiting

  • As per government guidelines

Parking

  • Free parking onsite

Victoria House Reviews (61)

10

Victoria House has a Review Score of 10 (9.950) out of 10, based on 12 reviews in the last 2 years.
Over all time Victoria House has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Victoria House
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Total of 61, showing 1-20
Review from A G (Wife of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is extremely happy. He has settled well in a safe environment where he feels he is genuinely part of a family. He is very fortunate that the home has allowed him to use part of the conservatory to pursue his personal rehabilitation activities. This area has been set up solely for him which
he and I appreciate. However there is a lack of activities provided by the home to stimulate residents.
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Review from Janet T (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in from Jan-June 2025. The staff was so lovely, caring. Respectful of my husband and myself and family. I would chose and recommend this home.
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Review from D M (Daughter-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent attentive, caring staff all round from cleaners all the way up to senior management. I couldn't praise them enough.
Reply from Tina Rowley, Matron/Manager at Victoria House

These words are so much appreciated, thank you so much

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Review from S G (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Through the 2 years my dad was here I have absolutely no complaints at all. The staff cared for my dad like his own family and despite his complex needs they spent time to help him be the best version of himself and and made him smile again. The dietary, nursing and care needs were all met and dad was
clean and well groomed at all times. His room was lovely and was a home from home.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you for the lovely comments very much appreciated by the whole team.

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Review from Marlene M (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Victoria House Care Home Ryhill till he passed away, I couldn't have wished for him to be in a better care home, the staff and management were wonderful not only with my husband but treated me too good as well.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you for your kind words and expressing such appreciation.

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Review from Carol T (Niece of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt and uncle were in Victoria House and they were looked after very well. The family had no complaints at all.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you so much for your kind words it so appreciated

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Review from C W (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received end of life care here for one week. My family visited daily and was always greeted with smiles and offers of tea. The staff were always friendly, helpful and caring. Mum was treated with dignity and compassion. Her room was clean, airy and so much quieter than hospital. She has a big
bed with cosy throws and seemed peaceful. When she passed away we felt we had been lucky to have found such a wonderful place to end her days.
Reply from Tina Rowley, Matron/Manager at Victoria House

Our team strive to ensure best care and hope you found solace that we genuinely cared, thank you for your very kind words.

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Review from Katherine M (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Incredible staff, kind, loving, caring, a personal touch, they offer something money can't buy. Would recommend to anyone.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you so much for your kind words, our aim is to work as a team and ensure best care always. Very much appreciated, again thank you so much.

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Review from E L (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my mother being offered a place in this nursing home, excellent service from top to bottom matron always willing to listen and explain everything staff very caring and brilliant in their work. Nothing too much trouble if they cannot give you answers to any concerns they will always get a nurse to
come and explain. Cleaning staff excellent everything spotless activities always engaging with residents kitchen spotless and excellent food.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you for this positive feed back and kind words, this is really appreciated and I will inform all the team as they all work so hard and it is very much appreciated they are all recognised.

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Review from G N (Husband of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has lived in the Home for nearly three years. Her care is provided in a very kind, loving, patient and compassionate way. The Home communicates regularly with me if there are any issues and all staff working these are very friendly making me hot drinks when I visit and chatting to me about any
aspects of her care. The environment is very caring with good continuity of staff and high standards maintained by the Manager. I am reassured by the clinical knowledge of the registered nursing staff and my wife benefits from being part of the local Hospital 'virtual ward' concept having access to Consultants. I have recently moved my sister in law into the home and she is now benefitting from the loving care provided. My heartfelt thanks to all the staff for everything you do for my relatives.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you for the appreciation and the very kind words, Victoria House will continue to strive to deliver best care and with residents and their families at the heart of all we try to acheive.

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Review from Carol M (Friend of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited with the residents wife of a few occasions. The care he and his wife received was extremely loving and caring.. Everything including my friend was very clean and well looked after. .he was kept well hydrated and thee, the care given in his final days was exceptional and i would highly
recommend the home to anyone.
A big thank you to all the staff what a difference you made.
Reply from Tina Rowley, Matron/Manager at Victoria House

Thank you for your kind words, this is much appreciated and I will relay to all staff who work tirelessly and are committed to delivering the best care.

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Review from Helena W (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A care home full of experience, love and compassion their total focus being on the physical and emotional needs of every single resident. The patience and dedication of every single member of staff will never be forgotten by our family and the love shown to not only us, but my lovely mum. Thank you
for everything you did for her and for us.
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Review from Patricia R (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Victoria House Care Home enough for the kindness shown both to myself and other relatives when visiting Mum.
The caring and nursing they are giving Mum is outstanding and always keep you informed of things.
So thank you so much for all you are doing with my mum, we can't
thank you enough.
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Review from Linda E (Friend of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming staff who have so much time for you. They all show care and compassion to the job they are doing and they look after the residents/service users like they are family. The home had a lovely welcoming feel to it and felt more than happy that my friend was being very well looked
after and cared for. Thank you so much to all the staff who went out of their way to look after the guests and visitors while tending to the care and needs of the residents/service users. It makes the hard times so much more acceptable.
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Review from Kara C (Granddaughter of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Victoria House has been outstanding. All staff are compassionate and kind. My grandma has lived there for the last few months of her life. Despite being extremely high risk, her skin remained intact. She was at high risk of falls and frightened of being alone, they converted a room so she
could receive enhanced care. The symptom management of her bowel cancer was brilliant and her end-of-life care was second to none. The care extended to our entire family and we were welcomed into theirs. The infection prevention and control management is outstanding. Communication is empathetic and they have taken the time to speak to all of us. I cannot recommend them enough. Thank you for everything.
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Review from J B (Son of Resident) published on 13 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time we have used the care home since 2001. We have found the staff very caring and a lovely, friendly atmosphere. We can't thank them enough for everything they have done.
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Review from G S (Son of Resident) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has good lead management which filters down to staff, then residents, which is pleasing to related people of the residents. The staff are always there to help, when asked and react in a positive way, leading to a good outcome. This brings great comfort in knowing your loved one is cared for.
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Review from Mike J (Son of Resident) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my mum approaches her 102nd birthday, I would like to register my unreserved gratitude and thanks for the work of all staff at Victoria House in preserving the highest quality of life possible for her. Over the last few years, staff have become almost a substitutionary family and comfort for a very
elderly resident. This is greatly reassuring for relatives, but particularly when, such as myself, I live some distance away and can only visit periodically. In the most difficult of years for all, they have provided a quality of care that is exemplary, and physically, my mum is probably looking healthier than she did even several years ago, prior to moving to Victoria House. It is difficult for anybody to witness the decline of loved ones, but that pain is significantly eased by the level of confidence that both my sister and I have gained in the care that we have seen provided. A big thanks to all who have spent time with her and cared for all her needs.
Reply from Tina Rowley, Matron/Manager at Victoria House

This has been received with heartfelt appreciation. Caring for our residents is both an honour and a privilege, as families place their trust in us to ensure their loved ones are as important to us as they are to them. We pride ourselves that we care for our residents as if they were our own extended family. It is also important that families have supported the staff too by appreciating this difficult time and understanding the way we have needed to and continue to keep everyone safe from this pandemic.

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Review from Jonathan N (Son of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On a window visit to see my mother, I have not seen her look so well for years. She has, obviously, been locked after very well. Her hair was trimmed, washed and brushed. She had eaten well and was in very good spirits. The carers and management all knew her, she has only been at Victoria House for
two weeks. An absolutely wonderful find! Thank you.
Reply from Tina Rowley, Matron/manager at Victoria House

This is such a wonderful review, especially in these hard times. We endeavour to take care of all our residents, families and visitors as if they were our own.

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Review from M T (Husband of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my wife was admitted during the Lockdown period. Every effort was made for me to see and talk to my wife. The staff were extremely friendly and helpful on my visits.
Reply from Tina Rowley, Matron/Manager at Victoria House

It was a privilege knowing that you entrusted the care of your Wife to us and especially in such unprecedented times. You were very understanding and supportive towards the staff, and you fully understood the difficult circumstances Covid 19 had placed on visiting. He was always positive and helpful throughout his window visits and it was an honour for all our team to have met such a wonderful couple.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Victoria House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Victoria House is calculated as follows: ( (136 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 139 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Victoria House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Victoria House

What types of Care is Victoria House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria House have?

There are 20 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Victoria House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Victoria House to the centre of Wakefield?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House to verify any information. View our terms and conditions. Victoria House has an Enhanced Service - more info.