Victoria House

Staff were all very helpful and upbeat. Kept me in the loop with everything, very helpful in everything. Would recommend to anyone.

My dad is very happy, he is well looked after. He has a range of activities which keep him active and he enjoys them. The staff look after him very well. The variety of Food and quality is very good. All the staff are lovely and are very patient with him.

I am very content and well looked after. All my needs are met. I feel safe and comfortable in the home. I like the atmesphere here and the caring staff. All my vistors enjoy coming and point out what a good choice of home this is to me. I would have no hesitation in recommending Victoria House to my friends and family.

The care and attention my grandad has received since moving to Victoria House following a stroke has been exceptional. The staff are attentive and responsive, acting quickly during periods of deterioration to ensure appropriate medical interventions are given in a timely manner. Every staff member has been so kind despite having extremely challenging jobs and we're reassured that he's in very safe and competent hands.

My mum spent the last four months of her life here, she was very well looked after, treated with respect and dignity. She said the food was great and enjoyed every meal. The room she was in was very nice and she was really comfortable. All the staff and nurses were very good, I can't speak highly enough of everyone who looked after her.

Victoria House provides a loving, caring, safe and clean environment for residents. The love and care is evident at every visit. Regardless of our timing. Additionally staff are so welcoming to us we feel like family. The room are bright and airy and are in the process of being refreshed. I feel like I can relax knowing my mum is being cared for here.

I am extremely happy with my choice of nursing home for a permanent residence for my husband. The wonderful team of dedicated staff provide a caring compassionate and professional environment for residents with a range of specific needs. My husband feels very much part of a family. Enjoying his own personal space which contains his own possessions. He is very much enjoying the range of stimulating activities and is delighted that he is able to grow vegetables which he is hoping everyone can benefit from. How impressed I am with the changes happening. Residents and famalies views are listened to and many new ideas have already been implemented which will further enhance the lives of our loved ones. He loves it here.

The nursing home is set in lovely surroundings, very peaceful. The staff are absolutely wonderful and treat residents with the upmost dignity and respect. I can rest easy knowing my mum is in kind hands, as they are all nice caring and compassionate staff. The home is clean and rooms are spacious and personalised. The food options are very good. All chef are very accomodating to mums needs and what she would like to eat. All and all the home and the staff are absolutely lovely.

Very happy with my wife's care.

I am so pleased with the care home. The staff are a credit to Victoria House, and I mean all staff right through to gardener, kitchen, laundry, admin, carers, nurses, managers, sorry if I missed anyone out. My mum's been there 4 years now to say I was thinking I was going to loser her the first week. Mums looking really well. All staff went out extra mile at Xmas. Keep up the good work.

Over the 3yrs my mother being in this nursing home every question asked at the bottom of this form I can honestly say 100% to say I had never heard of this nursing home it is absolutely outstanding. Any concerns at all they are always on the ball and keep you informed all the way.

I have found this home to be of an exceptionally high standard. From first assessing my friend's needs to her coming to live here, the kindness, the care and compassion shown has been second to none. The staff all seem very dedicated to making her life as comfortable and happy as possible. Each time I visit, I witness how residents and staff interact and see genuine care and warmth. My friend is well looked after and safe; this, in turn, helps us to accept that she can no longer be at home with us. Having visited many care facilities, I can say this is by far the best I've ever been in/to.

My husband was in from Jan-June 2025. The staff was so lovely, caring. Respectful of my husband and myself and family. I would chose and recommend this home.

Excellent attentive, caring staff all round from cleaners all the way up to senior management. I couldn't praise them enough.

Through the 2 years my dad was here I have absolutely no complaints at all. The staff cared for my dad like his own family and despite his complex needs they spent time to help him be the best version of himself and and made him smile again. The dietary, nursing and care needs were all met and dad was clean and well groomed at all times. His room was lovely and was a home from home.

My husband was in Victoria House Care Home Ryhill till he passed away, I couldn't have wished for him to be in a better care home, the staff and management were wonderful not only with my husband but treated me too good as well.

My aunt and uncle were in Victoria House and they were looked after very well. The family had no complaints at all.

My mum received end of life care here for one week. My family visited daily and was always greeted with smiles and offers of tea. The staff were always friendly, helpful and caring. Mum was treated with dignity and compassion. Her room was clean, airy and so much quieter than hospital. She has a big bed with cosy throws and seemed peaceful. When she passed away we felt we had been lucky to have found such a wonderful place to end her days.

Incredible staff, kind, loving, caring, a personal touch, they offer something money can't buy. Would recommend to anyone.

My wife has lived in the Home for nearly three years. Her care is provided in a very kind, loving, patient and compassionate way. The Home communicates regularly with me if there are any issues and all staff working these are very friendly making me hot drinks when I visit and chatting to me about any aspects of her care. The environment is very caring with good continuity of staff and high standards maintained by the Manager. I am reassured by the clinical knowledge of the registered nursing staff and my wife benefits from being part of the local Hospital 'virtual ward' concept having access to Consultants. I have recently moved my sister in law into the home and she is now benefitting from the loving care provided. My heartfelt thanks to all the staff for everything you do for my relatives.