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Victoria House

2 Nostell Lane, Ryhill, Wakefield, West Yorkshire WF4 2DB
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Victoria House, Wakefield
Victoria House, Wakefield
Victoria House, Wakefield

Victoria House offers a homely and highly-skilled environment, providing support for both residential and nursing care needs, including for multi-complex and high-dependency.

The home has a tranquil feel and is furnished in a traditional style, ideal for inner calm while also being suited to adults with reduced mobility.

Residents are encouraged to be as active as they wish, with many interests and group sessions to enjoy as well as meals made professionally on-site.

Care Provided by Victoria House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,680 - £1,800N/A
Residential Dementia Care£1,680 - £1,800N/A
Nursing Care£1,680 - £1,800£1,800 - £2,000
Nursing Dementia Care£1,680 - £1,800N/A
respite care minimum stay one week

VVTV in communal areas to keep our residents safe

Contact Victoria House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Michelle Prime(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)

Visiting

  • The home observe a protected meal times policy and would ask if possible visiting is outside of meal times where possible. CCTV Privacy Notice for Care Homes CCTV Use in The Care Home The team use CCTV in care homes to help keep residents, visitors and staff safe, and to maintain the security of the buildings. Cameras are located only in communal areas, entrances, and external spaces. They do not use CCTV in private areas such as bedrooms, bathrooms or toilets. Why The Home Use CCTV They use CCTV for: • Safety and security • Safeguarding and incident investigation • Crime prevention and building protection Lawful Basis for Processing The home process CCTV images under the lawful basis of legitimate interests (Article 6(1)(f) UK GDPR). The legitimate interest is to ensure the safety of residents, visitors and staff, and to protect the premises. What The Home Record CCTV captures video images only. They do not use audio recording or facial recognition technology. How Long The Home Keep Footage Footage is retained for 30–60 days, unless required for an investigation or legal purpose. Who Can See the Footage Access is strictly limited to authorised staff. All access is logged and monitored. Footage is not shared unless required by law or for safeguarding purposes. Your Rights Under UK GDPR, you have the right to: • Request access to CCTV images of yourself • Request correction or deletion where appropriate • Raise concerns about how your data is used Contact The Team If you have questions about CCTV or how your data is used, please contact: Data Controller: Steve Smith Regional Manager Care Homes UK Email: steve.smith@care-homesuk.co.uk

Parking

  • Free parking onsite

Victoria House Reviews (67)

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9.9

Victoria House has a Review Score of 9.9 (9.855) out of 10, based on 17 reviews in the last 2 years. Over all time Victoria House has 67 reviews.

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Review from Kara C (Granddaughter of Resident) published on 21 July 2022 Submitted via Website
Overall Experience

The care at Victoria House has been outstanding. All staff are compassionate and kind. My grandma has lived there for the last few months of her life. Despite being extremely high risk, her skin remained intact. She was at high risk of falls and frightened of being alone, they converted a room so she could receive enhanced care. The symptom management of her bowel cancer was brilliant and her end-of-life care was second to none. The care extended to our entire family and we were welcomed into theirs. The infection prevention and control management is outstanding. Communication is empathetic and they have taken the time to speak to all of us. I cannot recommend them enough. Thank you for everything.

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Review from J B (Son of Resident) published on 13 May 2022 Submitted via Postal Card
Overall Experience

This is the second time we have used the care home since 2001. We have found the staff very caring and a lovely, friendly atmosphere. We can't thank them enough for everything they have done.

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Review from G S (Son of Resident) published on 25 August 2021 Submitted via Postal Card
Overall Experience

The home has good lead management which filters down to staff, then residents, which is pleasing to related people of the residents. The staff are always there to help, when asked and react in a positive way, leading to a good outcome. This brings great comfort in knowing your loved one is cared for.

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Review from Mike J (Son of Resident) published on 11 December 2020 Submitted via Website
Overall Experience

As my mum approaches her 102nd birthday, I would like to register my unreserved gratitude and thanks for the work of all staff at Victoria House in preserving the highest quality of life possible for her. Over the last few years, staff have become almost a substitutionary family and comfort for a very elderly resident. This is greatly reassuring for relatives, but particularly when, such as myself, I live some distance away and can only visit periodically. In the most difficult of years for all, they have provided a quality of care that is exemplary, and physically, my mum is probably looking healthier than she did even several years ago, prior to moving to Victoria House. It is difficult for anybody to witness the decline of loved ones, but that pain is significantly eased by the level of confidence that both my sister and I have gained in the care that we have seen provided. A big thanks to all who have spent time with her and cared for all her needs.

Reply from Tina Rowley, Matron/Manager at Victoria House

This has been received with heartfelt appreciation. Caring for our residents is both an honour and a privilege, as families place their trust in us to ensure their loved ones are as important to us as they are to them. We pride ourselves that we care for our residents as if they were our own...  

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Review from Jonathan N (Son of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

On a window visit to see my mother, I have not seen her look so well for years. She has, obviously, been locked after very well. Her hair was trimmed, washed and brushed. She had eaten well and was in very good spirits. The carers and management all knew her, she has only been at Victoria House for two weeks. An absolutely wonderful find! Thank you.

Reply from Tina Rowley, Matron/manager at Victoria House

This is such a wonderful review, especially in these hard times. We endeavour to take care of all our residents, families and visitors as if they were our own.

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Review from M T (Husband of Resident) published on 9 November 2020 Submitted via Postal Card
Overall Experience

Sadly my wife was admitted during the Lockdown period. Every effort was made for me to see and talk to my wife. The staff were extremely friendly and helpful on my visits.

Reply from Tina Rowley, Matron/Manager at Victoria House

It was a privilege knowing that you entrusted the care of your Wife to us and especially in such unprecedented times. You were very understanding and supportive towards the staff, and you fully understood the difficult circumstances Covid 19 had placed on visiting. He was always positive and...  

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Review from J R (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience
The management and staff at Victoria House treated my mum so well and she had the best care for the last couple of months of her life. The staff always communicated with me because I live in another country and they would take the phone to her so I could talk to my mum.

Everyone was very kind when she passed away and helped with all the information I needed.

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Review from J S (Private Carer of Resident) published on 21 January 2020 Submitted via Website
Overall Experience

I cannot recommend this nursing home enough. It is amazing, from cleanliness to staff they make family and friends feel welcome. I have never been in a nursing home like it, so caring and loving. Thank you so much to every one of you for looking after my loved one, makes the whole process much easier, you are a great set of people. Thank you.

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Review from J F (Partner of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

I cannot recommend the staff too highly at the home. The atmosphere was top class, warm, efficient and friendly. All one could hope for in the field of care.

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Review from A B (Friend of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience

The care that residents receive in this care home is amazing. The staff are so friendly and helpful. The carers go the extra mile it's unbelievable. Everybody makes you feel part of one big happy family.

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Review from Simon B (Next of Kin) published on 3 January 2020 Submitted via Website
Overall Experience
A good friend of my wife’s family moved to Victoria House in only November this year for end of life care after a short stay in another care home where we feel they were not able to provide the care she needed or deserved.
All the staff at Victoria House treated her with great affection and adding to that an outstanding level of care and I truly mean that.
My wife and I were always very impressed by the feeling of warmth shown by the staff to the residents and the personal attention they give to each and every one of them, with the family also not missing out on that.

Our good family friend recently passed peacefully with two members of staff by her side still giving her hugs etc as always. I cannot recommend Victoria House highly enough. Thank you all for taking great care of her during her short stay with you ensuring her last weeks were as comfortable as possible under the circumstances.

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Review from A S (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card
Overall Experience

Cannot fault Victoria House. From the first day, our loved one became a resident there. The staff made us feel really welcome. They treat every resident with the love, care, respect and dignity they deserve. We lost our loved in November and the support the family received from all the staff was lovely. I would not think twice about any of my loved ones residing in Victoria House, because we knew that when we left our loved one after visiting them, they would be well looked after. The staff treat everyone like one of their own family, and that means a lot.

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Review from Susan M (Niece of Resident) published on 7 February 2019 Submitted via Postal Card
Overall Experience

My Aunt became a resident at Victoria House in January 2018 and sadly passed away in January 2019. She had exceptional care. All the staff, including the manager, nurses, carers, domestic team, chef, OT, hairdresser and admin are devoted to the residents. They show such loving kindness and patience. My Aunt died with dignity. I can't thank them enough.

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Review from Kevin B (Son of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

This care home is very good in all aspects.

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Review from S W (Sister-in-law of Resident) published on 9 October 2018 Submitted via Postal Card
Overall Experience
Premises clean and tidy. Residents always dressed with care. Premises warm and comfortable. Food excellent. Staff very friendly and caring to residents.

It is a pleasure to visit and appreciate the way relatives are cared for.

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Review from Ann H (Daughter of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

When looking for a home for my dad, as soon as we walked into Victoria House it felt really homely and right. My Dad is there for End of Life Care and we feel we couldn't have chosen anywhere better. It is a shame he didn't go there earlier to be able to enjoy all they have to offer. All the staff are lovely and really caring and also supportive of us. I have absolutely no hesitation in recommending Victoria House to others. Thank you.

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Review from Lynda A (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience

Couldn't wish for better care and understanding from staff - from management to cleaners - all showed the utmost respect towards us as a family. They gave Dad his dignity and cared for him like he was family.

I will be forever grateful to everyone there.

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Review from Sheila H (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience

Exemplary care was given to my dad and support to the whole family.

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Review from Jennie C (Wife of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience

My husband spent the final two weeks of his life at Victoria House. He could not have received better care, more attention, better nursing anywhere. His family were treated with care and respect and I myself was made to feel at ease and able to leave him in the evenings knowing that he was comfortable, pain-free and very contented. The manager and staff could not have done anything more.

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Review from David W (Nephew of Resident) published on 27 November 2017 Submitted via Postal Card
Overall Experience
I moved my Aunt to Victoria House as her previous care home stopped nursing care.
The daughter of a friend of my wife and I recommended this care home to us.
On our visit to meet the manager, we discovered a happy, smiling set of carers.
We had no hesitation in moving my Aunt here and she ended her days in the company of extremely caring and compassionate members of staff.

I would have no hesitation in giving Victoria House a first-class recommendation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 March 2023
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

  • 01 Feb 2018Recipient: Victoria House
  • 01 Apr 2017Recipient: Victoria House

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