Victoria House

2 Nostell Lane, Ryhill, Wakefield WF4 2DB
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9.9 62 Reviews
  • Victoria House, Wakefield
Victoria House offers a homely and highly-skilled environment, providing support for both residential and nursing care needs, including for multi-complex and high-dependency.

The home has a tranquil feel and is furnished in a traditional style, ideal for inner calm while also being suited to adults with reduced mobility.

Residents are encouraged to be as active as they wish, with many interests and group sessions to enjoy as well as meals made professionally on-site.
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Care Provided by Victoria House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1426 – £1600
  • Self-Funded Residential Dementia Care: £1426 – £1600
  • Self-Funded Nursing Care: £1600 – £1700
  • Self-Funded Nursing Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1900

respite care minimum stay one week

These prices are only a guideline, please contact Victoria House to find out the exact price for your requirements.

Contact Victoria House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Victoria House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Tina Rowley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (5)

Visiting

  • As per government guidelines

Parking

  • Free parking onsite

Victoria House Reviews (62)

9.9

Victoria House has a Review Score of 9.9 (9.934) out of 10, based on 13 reviews in the last 2 years.
Over all time Victoria House has 62 reviews.

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Reviewer Connection to Victoria House
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Review from Cassandra M (Granddaughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the team go out of their way to make visitors welcome. They show care and compassion for residents way above providing the basic care they need. The team make the effort to really get to know the residents and treat them as individuals with dignity. They provide a wide range of activities to suit
all residents and keep them stimulated. The home really is a home for the residents.
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Review from Robert M (Son of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff at Victoria House and their devotion to the residents in their care, sometimes in trying circumstances. It gives me great comfort to know my mother is safe and cared for with love, respect and humour and that I can visit at any time. I would not hesitate to recommend
this care home to anyone who asked my opinion.
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Review from Barry N (Son-in-law of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that all the residents are treated the same. They are clean and drinks are served plentifully. All the staff and management treat all the residents like they are their own family. They are all friendly and approachable. I applaud them for how well the home is run.
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Review from Patricia H (Friend of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If I were needing a care home this is the place to be.
Caring, clean, happy people and staff make this place a home so you are a person, not a number.
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Review from Pete C (Son of Resident) published on 6 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the staff are brilliant with my dad and I couldn't ask for more they are really caring and go the extra mile, the home is clean and tidy and the food is really good, I am always made welcome when I visit. I would recommend this place to anyone looking for somewhere nice and friendly.
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Review from Janet S (Wife of Resident) published on 23 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant care is given to my husband and all of us could not ask for more. The staff were so loving and caring they did everything we requested and more we were treated like family. We were so relieved to get this care for my husband that it was making me ill and they let me stay with as much as I
needed cannot praise them enough. Just being able to spend precious time all together was amazing the staff were on hand but never took over they even gave us food and drinks whenever we asked. Cannot praise them enough.
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Review from Emma C (Daughter of Resident) published on 22 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was taken into Victoria House for end of life care. The team were amazing and catered for his every need. We as a family were well looked after and made to feel welcome. The staff are caring and attentive. The support provided by the team made a really difficult time as comfortable as possible
for both my dad and my family. We cannot praise them all enough for the amazing job they do.
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Review from Jean E (Daughter of Resident) published on 28 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident of Victoria House Ryhill for 4 1/2 years after she suffered a stroke which had left her with lots of problems. The care and love that all the staff showed my mum and all the family has been so, so wonderful. We are all forever grateful and couldn't have got through the difficult
times that my mum went through. On the last few weeks of mums life, the care my mum was given was just so loving and nothing was too much trouble, she got everything anyone could have asked for. On the day my mum passed away the compassion we were all shown and the personal care and love we were shown was so lovely they couldn't do enough for each of us. It was made a special time for us as a family, will never forget. Thank you all, from a family who will never forget your kindness and love.
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Review from Margaret G (Friend of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I now attend as a visitor for a coffee morning help weekly, for friends of Victoria House. We all have someone who was a resident and has now passed away. The home is a wonderful place to visit and I wouldn't hesitate in placing a family member in this home. I recommend Victoria House to everyone who
may need their help.
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Review from Christine W (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to find accommodation for my mother as the home she was in was closing down. We rang Victoria House and viewed it the day after, within days everything was arranged for mum to move in. No hassle or grief for us as the management and staff arranged everything. It all went smoothly. My mum has
had a severe stroke and can do nothing for herself. She has settled in very well and is looked after brilliantly. She is always clean, smart and tidy and always has company. The staff are always in attendance and show care and attention to residents and visitors alike. Nothing is too much trouble for them.
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Review from J I (Son of Resident) published on 20 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would personally like to express my heartfelt appreciation for the kindness and excellent care provided. The sensitivity and support of your fine staff has helped us through a difficult time. I would like to express my gratitude and appreciation to everyone concerned.
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Review from Christine K (Daughter of Resident) published on 16 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family are very happy with Victoria House we did not think we would get such a lovely caring home for our mum but we have never had anything to complain about. Mum has been looked after in the most caring way by all the staff.
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Review from Sue H (Daughter of Resident) published on 14 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Victoria House has a warm, friendly welcoming atmosphere. Staff are fantastic always available to help and care for my mum. They are committed and patient with her, nothing is too much trouble. Lots of activities to join in with for both residents and visitors. I would gladly recommend Victoria House
to others.
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Review from Julie W (Daughter of Resident) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent, it provided such excellent care for my mum, and at her death she was treated with such love and care and dignity, which made the whole process so much nicer for us to deal with. The home was home from home, and it was easy to visit mum there with her new family and I became a
daughter once again not a carer, mum was mum again not someone I had to do everything for. After mum passed away the home provided such support and helping the grieving process which made my life so much more bearable. The love and care provided to all friends and family on the day of the funeral was outstanding. Since then I still attend the coffee morning for relatives where the love, care and friendship is still given by those who know me. You are made so welcome and treated with so much care, very professional outstanding home.
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Review from Ricky G (Son of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last few months of her life in Victoria House, they are a superb organisation providing excellent care in lovely surroundings. Since mums death both myself and my wife visit in a regular basis. In September I ran the Great North run to raise funds in order to give something back
to the wonderful staff at Victoria House.
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Review from Tracy W (Daughter-in-law of Resident) published on 8 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The management and staff were excellent they were always approachable, professional had empathy with all family members appreciating that the circumstance they were facing was at times extremely stressful and upsetting.
My mother in law was treated with dignity by everyone at all times.
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Review from Ivor A (Brother of Resident) published on 29 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been resident now for at least 1 month and needs 24 hour care. The staff, carers and nurses are there to provide his needs "whatever". My wife and I are made welcome at anytime in the day, provided tea etc for our comfort whilst visiting. We have and family being resident in the past
few years. therefore I have known the quality of the facts listed below. Finally, we find this care home highly recommendable.
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Review from Jackie E (Daughter of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Victoria House after 6 years in a previous home.
The change in her care improved instantly. Mum looked clean and happy for the first time in years. She is cared for by a team of wonderful, hardworking and dedicated staff who always put the needs of the residents first.
My experience
of Victoria House is one of a well run, warm, welcoming establishment.
A coffee, tissue and a friendly chat is always available when needed too.
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Review from Carol W (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this home to anyone who cares about their own family. Manager, nurses and carers alike, down to earth, most caring and attentive people I have had the pleasure to meet, making us feel less guilty for our Mum having to be put there, and knowing she was left in safe hands. She loved
them all and we appreciate the care they gave her.
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Review from Jeffrey W (Resident) assisted by family/friend published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was recommended this nursing home by my friend, whose mother in law was in this nursing home for almost 4 years. She spoke highly of the care Mum received. Nothing was too much trouble for any of the staff and I find this to be true.
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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Victoria House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.934 for Victoria House is calculated as follows: ( (145 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 151 Ratings = 4.934
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Victoria House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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