St Mary's Care Centre

Beverley Road, Anlaby, Hull HU10 7BQ
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9.8 67 Reviews
  • St Mary's Care Centre, Hull
St. Mary's Care Centre is a purpose-built care home situated in a residential area in Anlaby, within Kingston upon Hull, in the East Riding of Yorkshire.

They strive to ensure that Residents rights to dignity and self-respect are upheld at all times and that the Home maintains quality as a principal pursuit.

The home supports people with long-term nursing care needs and can accommodate a maximum of 60 people. Accommodation is provided in spacious, en-suite rooms with four different room designs. People living in the home are provided with a wide variety of communal spaces including lounges, a cinema room, a hairdressing salon, a physiotherapy room, a library and music room.

Veteran Friendly
St Mary's Care Centre has Veteran Friendly Accreditation. The home can support veterans with their wellbeing needs, including support with social isolation and signposting to statutory and charitable services.

Being involved in what is going on and taking part in fun activities is an essential part of life. St Mary's approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more.

Birthdays of residents are always celebrated and residents are encouraged to take part in the many activities available locally.
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Care Provided by St Mary's Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • Self-Funded Nursing Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1450

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact St Mary's Care Centre to find out the exact price for your requirements.

Contact St Mary's Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Mary's Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joy Puckering (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors Welcome

Parking

  • Large Free Car park on site.

St Mary's Care Centre Reviews (67)

9.8

St Mary's Care Centre has a Review Score of 9.8 (9.816) out of 10, based on 30 reviews in the last 2 years.
Over all time St Mary's Care Centre has 67 reviews.

Overall Experience
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Date Published
  • 67
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Reviewer Connection to St Mary's Care Centre
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Total of 67, showing 41-60
Review from Sandra K (Friend of Resident) published on 29 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My friend had to be moved into a nursing home, and I couldn't have found a nicer place for her. She has settled in well after not wanting to go into a home. The staff are brilliant, kind and thoughtful, making my job a lot easier to do after looking after her for over 30 years plus.
Thank you to everyone
- a difficult job well done by all.
Reply from Shellene Armstrong, Business Support Manager at St Mary's Care CentreMany thanks for your kind review of St Marys Care Centre.
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Review from Darren A (Son of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum (87) has been a resident at St Marys Care Centre, Anlaby her care from the carers and management team has been exemplary. From the very first day of Mum's arrival and the start of a new chapter, as a family, we knew that Mum would be in the best of care and 24-hour support and this has
been proven. Every member of the nursing staff is absolutely brilliant in their approach to Mum's needs. She, as we have, now has an extended family, knowing that Mum is in the best of care for her medical and emotional needs. Every time my family visit Mum the care home is immaculate and clean but still has a warm homely feeling. Mum's room, which faces onto the internal garden, is beautiful and with wildlife which gives Mum stimulation throughout the day. The three meals a day Mum takes are of a very high standard whilst nutritious and having taken lunch with Mum I can vouch for this. Finally, the activities are varied and fun. As a family, we are very happy with Mum's care. Thank you St Marys.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Darren, many thanks for taking the time to review our home. It is our pleasure to care for your mum. We are very proud of the team at St Marys Care Centre and the service they provide and I will of course pass on your kind words to all at the home.
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Review from S A (Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only express my personal feelings which are, I am living in a lovely environment, which I really enjoy because the staff are so kind and friendly, and the "home" is a pleasure to live in. Nothing is too much trouble for them to make it "like home".
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreWhat a lovely review. It is our pleasure to care for you. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.
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Review from Camilla P (Niece of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly and hard-working group of carers and nurses. My auntie is very happy with the care provided. Thank you for everything you do for her and for taking such good care of her; it is very much appreciated.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Camilla, many thanks for taking the time to review our home. It is our pleasure and privilege to care for your aunt. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Mary's Care Centre family.
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Review from Wendy S (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since May 2022; this was after a hospital stay. Initially, Mum stayed for respite and then decided it was best for her health and general wellness that this became a permanent placement. Mum has been well looked after and has settled well; she has an array of social activities,
and the staff have been very welcoming and supportive of Mum's care needs.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Wendy,
Many thanks for taking the time to review our home. We are delighted at how she has settled in and is enjoying life with us. Your kind words are greatly appreciated and I will of course pass them on to the manager and the St Marys Care Centre Family.
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Review from Jane T (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited our mother in your care home and were very pleased with the care our mother received. The facilities and rooms are excellent, and we found the staff very responsive to our requests, and should she need future care, we would be very happy for her to be there. Many thanks.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Jane, Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and are delighted that she settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.
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Review from Patricia H (Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have resided at the St Marys Care Centre for the past four and a half months after a number of falls at my bungalow followed by spells in hospital.
I have made friends here, and the staff are kind and helpful.
There is something for everyone, and activities include chair exercises, quizzes and
boccia, plus a well-stocked library where one can read the daily papers. There are also two lounges where you can meet friends or relates for a cuppa and chat. Lovely trees and a garden with seats. Of course, it's not like your own home, but I can recommend it as the next best place.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Patricia, many thanks for taking the time to review our home. It is our pleasure to care for you, and are delighted that you settled in so well.
Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.
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Review from Vic G (Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous. Nowhere comes close.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Vic, many thanks for taking the time to review our home. It is our pleasure to care for you. Your kind words are greatly appreciated, and I will, of course, pass them on to the colleagues at St Mary's Care Centre.
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Review from E B (Daughter of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at St Mary’s for a few months now, and I couldn’t be more comfortable and content with her care. She has multiple complex needs - both physical and mental that require nursing care and, most of all, compassion and patience. The whole team are supportive and approachable from the manager,
nursing leads and care assistant to everyone who works in the team. In recent weeks, we have needed to communicate intensely to manage her condition (recognising that she is still relatively new to the facility - the team wanted the best insights to assist them); the team have done an incredible job to engage me, and a whole host of other stakeholders and multi-disciplinary team to care for Mum at a challenging time. Thanks so much!
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreMany thanks for taking the time to review our home. It is our pleasure to care for your mother and are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at St Mary's Care Centre.
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Review from J G (Wife of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in St Mary’s for the last five weeks of his life, and he was well looked after by the excellent caring staff. I was also well cared for when I came in to sit with him - I very much appreciated the warmth of the staff and their kindness to all the family at a very difficult time.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Jill, we are very sorry for your loss. It was our pleasure to care for your husband, and he is sadly missed. Your kind words are greatly appreciated, and I will, of course, pass them on to all the colleagues at St Mary's Care Centre.
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Review from Pauline D (Wife of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the first visit for respite care, my husband returned for two further visits. At all times, we were impressed with the loving, kind, professional care provided by all the staff. The building was always clean and brightly decorated. My husband's room was lovely, looking out onto the garden.
The food was excellent. I was always able to speak to a knowledgeable person about my husband's condition - even late at night. The staff, at all levels, were always kind, helpful and supportive to me, while also being fully compliant with Covid restrictions. We have used various other residential and nursing homes in the area, and I would unhesitatingly say that St Mary's is far and away the best.
Reply from Paul Millar, Marketing Manager at St Mary's Care CentreDear Pauline, many thanks for taking the time to review St Mary's Care Centre. It is our pleasure to care for your husband. Your kind words are greatly appreciated, and I will, of course, ensure they are passed on to colleagues at the home.
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Review from Ange M (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident here for nearly two years, so this review is well overdue. This was our first choice of a care home when making the decision to find Mum a permanent placement due to ill health. She had previously stayed at St Mary's for respite, and we knew she would be well looked after
here. The rooms are bright and sunny, the gardens are well-tended, and the communal areas are lovely. The building is always been cleaned and smells lovely. We have often commented that when we went in, it always had a feel-good factor. All of the staff are a credit to this place, and I must stress that they have been amazing in looking after our mum, from the carers to the nurses, the kitchen staff, the laundry ladies, the cleaners and the office staff and management. Choosing a permanent care home for a close relative is probably one of the most difficult tasks we have ever been faced with. We know that we made the right decision by choosing St Mary's. Thank you all so much.
Reply from Tracy Kilford, Manager at St Mary's Care CentreThank you so much for this fab review. It is much appreciated by myself and all the staff team, particularly during this pandemic. Thank you for choosing the St Marys team to look after your lovely Mum. It is our pleasure to support both your Mum and you, her family.
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Review from Caroline G (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since last October 2020, right at the start of the second lockdown. Although it has been really difficult for me with a lack of physical contact with Mum, the staff have done their very best to ensure Mum is happy. If there were any changes with regards to Mum; they contacted
me straight away, where they listened and acted on any of my suggestions.
Mum tells me the staff are 'fantastic', which is just lovely to hear.
Reply from Tracy Kilford, Manager at St Mary's Care CentreThank you so much for this lovely review. It is much appreciated by myself and all the team, especially during these difficult times of the Covid pandemic. Thank you for choosing St Marys for your Mum.
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Review from Patricia P (Daughter of Resident) published on 20 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
St Mary’s have an ‘outstanding’ rating for ‘responsive’ in their CQC rating. In my recent experience, I can attest to that, even after a change of leadership. Have no worries, it is still well deserved. Following an email to the manager, I had a prompt and positive response, and a socially distanced
meeting with a member of staff and the manager was arranged for the very next day. I should add that the email was not to express any concerns. It was merely requesting feedback about Mum’s situation and to get some help of an administrative nature. Both these things were fully addressed in a positive and friendly manner, leaving me feeling much more settled. I have always been treated with politeness, professionalism and patience, never being made to feel like a nuisance by the staff at St Mary’s despite this being such a difficult time for everyone. I am grateful to all the staff for all that they have done and continue to do. Thank you!
Reply from Tracy Kilford, Manager at St Mary's Care CentreThank you so much for this lovely review. It is so much appreciated by myself and all the staff at St Mary's especially, as you say, in these difficult times. It is a privilege to look after your Mum and thank you for choosing St Marys.
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Review from Andrew R (Son of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted following a traumatic hospital period resulting in him no longer being able to live at his house. At the age of 98, this was all especially daunting for him, but as soon as he reached St Mary’s he felt reassured and cared for. All the staff were helpful and considerate explaining
things to me (his son) and the whole process of getting my dad settled in a safe environment came as a great relief. I can see how much happier he is now. The care he is receiving is extremely good and the staff work extremely hard to enrich the lives of residents, whilst also keeping them safe in these difficult conditions. To anyone faced with the difficult task of a relative needing to go into a care home, they should look towards St Mary’s.
Reply from Tracy Kilford, Manager at St Mary's Care CentreThank you so much for this very kind review. It is much appreciated by myself and all the staff. It is a privilege to be able to care for your father. Thank you for choosing St Marys Care Centre.
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Review from Melvin E (Son of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I originally found this outstanding home after visiting many unacceptable ones. Their attention to detail in every aspect is proven by the fact that it has had no Coronavirus cases - visiting during this period has been made possible with carefully organised visits outside the building during the summer,
organised by a dedicated staff member. Now, as winter approaches, a new external access door into a spare room is being constructed with perspex protection between visitor and resident. Great peace of mind for us as family members.
Reply from Karen Hey, Manager at St Mary's Care CentreThank you Melvin for your wonderful review of our Care Home.
The last few months have been very challenging for everyone and especially for the resident's and yourselves.
Thank you for recognizing the efforts we have made to enable you to maintain contact with your Mum.
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Review from M R (Son of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with all aspects of St Marys Care Facility. Would recommend to others in a similar circumstance. Management has reacted very well to the current covid situation. Food is very good, entertainment just right for my mother. Keep up the good works.
Reply from Karen Hey, Manager at St Mary's Care CentreThank you Mike for acknowledging our team effort in the response to the Covid crisis, your review of our service is sincerely appreciated.
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Review from J J (Daughter of Resident) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at St Mary's for around 10 years and during that time my family and I have always been impressed by the quality of care provided. The staff are professional and considerate. Many of them have been there for several years and my father has had the same named carer for almost
his entire stay. We have been grateful for this continuity of care. The staff are cheerful and friendly with the residents and families alike. The residents' rooms and the 'public' areas (dining room, lounge, library, reception etc) are decorated and furnished to a high standard and are always clean and well maintained. We have been particularly impressed by the decisions taken by Senior Managers and the actions of all the staff during the Covid-19 pandemic. Understanding the risk to their residents they didn't wait for government advice and went into lockdown early. They have helped relatives stay in touch via Skype or FaceTime and have introduced safe outdoor visits.
Reply from Karen Hey, Manager at St Mary's Care CentreThank you, Jan, for your support and very kind comments. The decisions we made several months ago were not necessarily popular at the time but gave all our residents additional protection from the virus. Thank you for recognizing our low turnover of staff and how that helps us to maintain our high standards.
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Review from Wayne P (Son of Resident) published on 24 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in St Mary’s for three and a half years and in that time I’ve never had a reason to be concerned about her welfare. Every time I visit I am impressed by the politeness and professionalism of all the staff. There is plenty of parking for visiting and there is a kitchenette for visitors
to make hot drinks and I would not hesitate to recommend to anyone.
The premises are always kept very clean and fresh and the spacious outside grounds are always very well tended. It has a luxurious dining room that serves a varied menu, and the main lounge has daily activities or entertainment.
It gives me peace of mind knowing that my mother is being well cared for and is happy and content living there.
Reply from Karen Hey, Manager at St Mary's Care CentreThank you Wayne for your kind words and generous review. It has been our privilege and pleasure to care for your Mother for all this time. It is always nice when relatives show their appreciation of our facilities and are so complimentary about the staff.
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Review from Steve V (Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister, who has Parkinson's disease, was admitted to St Mary's in autumn 2019 for a period of respite care. At admission, sadly, her overall health was poor, as she had lost considerable weight and acquired a deep bedsore at her home in an assisted living scheme. The St Marys staff painstakingly
nursed my sister back to good overall health: an extraordinary achievement. Her bedsore has now completely healed and she has gained good weight. Most importantly, my family and I have absolute confidence in the staff, procedures and facilities at St Mary's. So much so in fact, that my sister is now a full resident. The light, airy, purpose-built facility has a pleasant atmosphere and its staff are caring, supportive and dedicated. Accordingly, we have absolute peace of mind that my sister is receiving the best level of care that can be provided. The lack of Covid-19 cases at St Mary's underlines, in my view, both the quality of their services and unerring attention to detail.
Reply from Karen Hey, Manager at St Mary's Care CentreThank you Steve for your kind and generous review and for recognising the very high standards we are able to achieve. We are all working in very challenging times, and it is wonderful when the team are appreciated for their dedication.
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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for St Mary's Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for St Mary's Care Centre is calculated as follows: ( (294 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 348 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Care Centre is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Joy

Joy Puckering

Job Title: Registered Manager Joined: 2022

Joy comes to St Mary's Care Centre with a long and impressive background in social care and nursing.


Joy has been a registered nurse since 1988 and a care home manager since 1992.

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