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Barchester Castle Keep Care Home

Noddle Hill Way, Bransholme, Hull, East Riding of Yorkshire HU7 4FG
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Barchester Castle Keep Care Home, Hull
Barchester Castle Keep Care Home, Hull
Barchester Castle Keep Care Home, Hull

A modern, purpose-built care home, Castle Keep is set within Castle Care Village with three other homes sharing beautifully landscaped grounds. They're located on the outskirts of Sutton Village, just minutes from Hull city.

They provide first-class 24-hour nursing care and also provide expert care for people with dementia and related challenges with memory in the Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual...  

Care Provided by Barchester Castle Keep Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,750N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Castle Keep Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Champion(Operations Manager )

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (2)

Barchester Castle Keep Care Home Reviews (35)

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9.5

Barchester Castle Keep Care Home has a Review Score of 9.5 (9.545) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Castle Keep Care Home has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from A S (Daughter of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

The care home is welcoming and pleasant to be in, we have not had any problems with anyone or anything in the home. They offer a variety of meals and activities for their service users which is handy for people that need different things to stimulate them.

Reply from Karen Champion, Operations Manager at Barchester Castle Keep Care Home

Thank you for taking the time to complete your review, I'm really pleased that you have found the home to be welcoming - I will share your feedback with the team.

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Review from K E (Daughter of Resident) published on 23 March 2026 Submitted via Website
Overall Experience

My dad moved into this care home just over three weeks ago and has improved so much in just a short time. All the staff are so welcoming helpful and reassuring, We chose this home after we had a unpleasant experience in another home and they are worlds apart, they are not only supporting my dad but us as a family.They treat him with dignity and respect and don't talk to him like a child. Dad looks a lot happier and they are constantly interacting with him. They take him on outings and help him interact with other residents in the home. The home is a bright and lively place, his room is always clean and tidy, bedding changed all the time. I have been there for some meal times and the food always looks beautiful offering a start,main and dessert, they come round offering him drinks and snacks all the time. As a family we feel happy that Dad is safe and well cared for by all the staff in the home. Hopefully Dad will get a lot better and stay happy here for many years.

Reply from Emily Green, Deputy Clinical Manager at Barchester Castle Keep Care Home

Thank you for this lovely review your dad has settled in well and melts all the staffs hearts.

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Review from M C (Partner of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience
The manager Debbie is always their if you need to speak to her
receptionist Daisy is alway happy and polite

Bedrooms and living room and Dining area is always clean and tidy. My Partner has been in nightingale since December. he has dementia all I can say is that the staff are very good with personal care and understanding what their needs are. Nurse Staff are alway pacient with giving medication to all the residents.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, I will pass these onto the team. Thanks Debbie

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Review from Hilary H (Wife of Resident) published on 14 November 2025 Submitted via Website
Overall Experience

I am pleased with the care my husband has in this care home. He is kept clean, well fed and the staff show kindness to him. The staff are welcoming and friendly to visitors. They strive to know the people they care for in depth, so that they can meet their indivual needs.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words I will pass these back onto the team.

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Review from C A (Brother of Resident) published on 27 October 2025 Submitted via Website
Overall Experience
I visit my brother every Wednesday and always find him well cared for. the staff are welcoming and friendly and very attentive.
The facilities are clean and tidy and I have no problems with the care he receives

I would not hesitate to recommend this care home to anyone.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, these will be passed back onto the team. Thanks Debbie

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Review from A A (Sister-in-law of Resident) published on 27 October 2025 Submitted via Website
Overall Experience

I found a marked change for the better in my brother in law since his transfer to this care home. All the staff are very approachable and answer any questions the family have. He is being well cared for and has been eating better and putting on weight. There is a very homely atmosphere.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, these will be passed back onto the team. Thanks Debbie

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Review from Toni S (Daughter of Resident) published on 13 October 2025 Submitted via Website
Overall Experience

My dad became a resident in the Nightingale dementia community at Castle Keep in January 2024. Dad was moved from another care home that wasn't meeting his needs. The positive change in my dad was immediately noticeable. He is happy and very well looked after. The staff are excellent, upbeat, fun and humorous. The interactions between the staff, residents and visitors are always positive. My dad is flourishing and I know his needs are being met, he is very well looked after and he is happy. Dad has told me several times he is happy there and the staff look after him. I enjoy visiting my dad and spending time there. The staff are fantastic and have had to save my dad from choking incidents, due to his illness, and have saved his life. The staff have the knowledge, skills, understanding, compassion and positivity to make it an excellent, supportive, caring home for my dad. The staff are the heartbeat of the home and are the best team. Thank you.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, I shall pass these back to the team. Thanks Debbie

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Review from Lisa M (Daughter of Resident) published on 8 September 2025 Submitted via Website
Overall Experience
Our lovely mum has been at castle keep 10 years now with various diseases and illnesses,seizures being one of them,while I was with mum she had a seizure and a member of staff who has many years of experience under her belt and looked after my mum,got mum comfortable where she would feel safe and cared for,I always know when this member of staff is on as it's the little things to anyone else but big to mum and us,she has the patience and gives it her all in any situation, I know that if my lovely mum could talk she would thank her so much for all of this,the hugs,kisses,and stroking her head when she's poorly .

There are ups and downs wherever you go but you can't put a price on being passionate and you have either got it or you haven't so I applaud her and all the staff there that love their job because that's what it's all about.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, I shall pass this back to the team

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Review from Andrew M (Friend of Resident) published on 28 July 2025 Submitted via Postal Card
Overall Experience
I popped in to see and old friend who has recentley had a stroke. I was so impressed with the place security, cleanliness, friendly staff; and taking the time out to give me some clear advice about my friend going forward.
I feel much better knowing my friend will spend a lot of his future time at Barchester knowing he will recieve the best care he deserves.

I have friend who work in the caring sector & a lot of homes are quite rightly slated but Barchester they need to be praised. Keep up the good work.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, I will pass these onto the team. Thanks GM

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Review from Janet L (Wife of Resident) published on 28 July 2025 Submitted via Postal Card
Overall Experience
2 1/2 months ago my husband was transfered from a care home that really did not know how to care for someone with addvanced dementia. He was physically ill as well as mentally. Today he is a changed man. His health has improved 100% and although the dementia cannot be altered, he is now cheerful, chatty & always smiling, which is his natural personality coming through. We are full of thanks to the wonderful carers & staff at Castle Keep.

Keep up this wonderful work that you do.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words. I will pass these onto the team Thanks GM

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Review from Jean O (Wife of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

My husband is well cared for and the staff are all very good and friendly and helpful and kind.

Reply from Debbie Davies, General Manager at Barchester Castle Keep Care Home

Thank you for your kind words, we will pass these back to the team.

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Review from I W (Brother of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience

Excellent, caring and friendly.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thanks for your kind words we shall pass these back through to the team.

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Review from Janet H (Daughter of Resident) published on 14 October 2024 Submitted via Website
Overall Experience

Our father has been in Barchester Castle Keep Care Home now for a year. I would like to say, what absolutely amazing staff take care of him. With dementia causing behaviour difficulties, it cannot be easy dealing with unexpected occurrences. The staff do everything with a smile and encouraging words showing real care and commitment. In my estimation, they go above and beyond every day. A credit to their profession. Cannot praise them enough. The manager is also only too happy to discuss anything with the family. 5 star service. Thank you so much.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, we will feed this back to the team. Many thanks, Debbie.

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Review from Joan B (Wife of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

I felt visiting the home was the right one, clean and bright, staff friendly and professional, very organised and work together as a team. Always feel a warm welcome when visiting my husband. The care given is excellent, always ready to support and encourage the residents.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words. We will feed this back to the team. Thanks, Debbie.

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Review from William B (Husband of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

The staff are absolutely marvellous, they are all so friendly and they can not do enough for the residents or visitors for that matter. The building is kept very clean, pleasant surroundings, the food is lovely and most importantly, my wife is very happy.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, we will feed this back to the team.

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Review from Donna P (Daughter-in-law of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

I am happy with the care and support my father-in-law receives. Staff work extremely hard and often understaffed. Laundry is an issue, all Father-in-law's clothes/bedding are all named, would appreciate only named items being put in his room as ends up wearing other clothes. Staff are all very helpful and caring, they are so good with Father-in-law and cheer him up if he's down. Thank you.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, we will feed this back to the team.

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Review from Anne P (Wife of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

All carers/staff are very caring and work extremely hard to look after my husband. At times, I feel they are understaffed and chasing around. Now it is nicer weather, is nice residents get outside but again, can't if short staffed. We like the activities you do, it would be helpful if my husband, at times, could mix with residents in Nightingale.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words, we will feedback to the team.

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Review from D G (Wife of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience
My husband and I have recently had a couple of tries out on the minibus to different garden centres. We thoroughly enjoyed ourselves. From the moment we left the nursing home, we were both treated with first-class care and consideration from the moment we left to the time we returned. We certainly hope there will be more trips out offered.

Thank you for all you do.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you for your kind words. We are so glad you have enjoyed your outings with our team members.

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Review from Lisa R (Daughter of Resident) published on 26 June 2023 Submitted via Website
Overall Experience
On my visit, before Dad became a resident, I can’t fully describe my feelings but Castle Keep blew my mind. It was open, airy, with lots of space, calm and homely, the other residents and staff were all at ease. It was so welcoming, I immediately felt at ease. The residents were clean and relaxed and the staff all interacted with residents, one in particular sticks in my mind forever, she was sitting on a sofa, a resident's legs resting on her as she gently rubbed them, this was definitely the place for Dad. I felt the love and care right there.

All the staff are amazing, their expertise, knowledge, care, and advice is invaluable. Dad is so settled and this is entirely due to them and their dedication. They keep us informed on everything, with help, advice and honesty, not only looking after Dad but us too, nothing is too much, they have set our minds at ease so many times, full of support and compassion, and we can’t thank them enough. I appreciate every one of them, I’m so happy Dad has found his forever home with them.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home

Thank you very much for your kind words regarding the staff and Castle Keep. We will pass this back to the team. Thanks.

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Review from J C (Partner of Resident) published on 2 June 2023 Submitted via Postal Card
Overall Experience

My partner has been a resident at Castle Keep Care Home for nearly four years in both Nightingale and Willow. I have nothing but great respect for all carers and staff who tirelessly provide the much-needed care my partner requires. Castle Keep is a very homely place to visit, the staff are lovely and always so welcoming. I am always informed of any unforeseen incidents regarding my partner's wellbeing for which I am most grateful. I have absolutely no problem with my partner remaining in their care.

Reply from Debbie Davies, GM at Barchester Castle Keep Care Home
Thank you for your kind words. We Will pass these back to the team.

Many Thanks.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (15)

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Frequently Asked Questions about Barchester Castle Keep Care Home

What types of Care is Barchester Castle Keep Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Castle Keep Care Home have?

There are 57 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Castle Keep Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Barchester Castle Keep Care Home to the centre of Hull?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Castle Keep Care Home to verify any information. View our terms and conditions. Barchester Castle Keep Care Home has an Enhanced Service -more info.