






St Mary's Chanterlands offers a modern, purpose-built environment designed to provide outstanding residential and Nursing care. The three-storey home, set in extensive grounds, can accommodate up to 86 residents, each with their own beautifully designed ensuite bedroom. This newly opened facility offers a range of services to support various physical health needs, ensuring a comfortable, dignified lifestyle for every resident.
The home features spacious communal areas tailored to different activities: enjoy...
Care Provided by St Marys Chanterlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact St Marys Chanterlands Care Home for full pricing details and T&Cs.
Contact St Marys Chanterlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The St Mary's Group
- Private Owned
Person in charge
- Debbie Whitehead(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Visiting
- Visitors always welcome.
Parking
- Free On site car parking
St Marys Chanterlands Care Home Reviews (58)
St Marys Chanterlands Care Home has a Review Score of 9.4 (9.447) out of 10, based on 20 reviews in the last 2 years.
Over all time St Marys Chanterlands Care Home has 58 reviews.
More has to be done about this home, the residents are just left, its sad to see. If there was an option for no stars I would have selected that.
This is not a simple review, given we are only just emerging from a global pandemic. However, I feel that my mother has been well cared for throughout an extended period of lockdown and enforced isolation. On the visits I was allowed, the staff always appeared helpful and courteous. The food always looks appetising and the facilities clean.
Many thanks for taking the time to review our home. All feedback is greatly appreciated and allows us to continually develop our service. We are delighted that you are pleased that Mum has been well cared for. The pleasure has been ours. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and her colleagues at the home.
Lovely people.
Caring atmosphere.
Dear Gillian, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the team at St Mary's.
All staff members are so caring to the residents and their families. Every day, when visiting our very frail mother, all the care team made us feel very welcome and attentive to our needs (visitors) and our mother. Nothing was too much for the team to deal with. Fully informed all the time with what care had been given on a daily basis. All questions from family were fully answered and continually told to ask anything that we needed to. Fantastic team.
Dear Jeanette, many thanks for taking the time to review our home. It is our pleasure and privilege to care for your mum. Your kind words and feedback is greatly appreciated, and I will of course ensure that they are passed on to the manager and the team at St Mary's.
My grandma received excellent care whilst at St Mary's Nursing Home. The staff were all a credit to their employer.
Caring for loved ones is a privilege. Your kind words are greatly appreciated, and I will make sure that they are passed on to the manager and her team at St Mary's.
My grandad was admitted to St Marys for end of life care. He was there only 4 days but honestly, they were the most settled 4 days he must have had in about a month. The staff were amazing always coming in to check on him as well as us and make sure we were okay. The Manager is brilliant and managed to get my grandad in this home urgently straight from hospital as he was very unwell. I cannot thank her enough! The senior carers did an amazing job making sure my grandad was comfy, keeping up to date with his meds before he was moved to nursing, and got on with the doctors straight away to help with his pain. When he moved to nursing the nurses did an amazing job keeping up to date with his pain meds so he wasn't uncomfortable. Checking in on him all the time and again checking us family members were okay as well. The care staff were amazing and treat my grandad with dignity and respect. I cannot fault St Mary's at all and I am really glad that is where my grandad had his last days.
Please accept our deepest condolences on the loss of your grandad. It was our pleasure to care for him. Your kind words are greatly appreciated and I will of course pass them onto the Manger and the colleagues at St Marys Nursing Home.
My mother came to this care home with multiple health issues. The staff on the residential and nursing side made my mothers stay comfortable and dealt with all her needs both medically and mentally with care, compassion, and a great understanding that she was an individual.
Many thanks for taking the time to review our home. It has been our pleasure to care for your mother. Your kind words are greatly appreciated and I will of course pass them onto the Manager and the colleagues at St Marys Nursing Home.
Myself and my family consider ourselves extremely lucky that a bed was available for my mother at St Marys when she suddenly required full nursing support. The care provided to my mum over the last year has shown great skill in pre-empting her physical health needs, which unfortunately are increasing as well as showing great empathy to my mum's mental health in this extremely stressful period for her. The staff are always cheerful and willing to give information, which has been even more essential due to times of being unable to visit as a result of the Covid situation. The staff have made a real effort to get to know my mum as a person, and in the process, have brought humour into their interactions with my mum, which I know she has very much appreciated and has given her a sense of some normality.
Many thanks for your wonderful feedback; this is very much appreciated.
She has dementia, which unfortunately has exacerbated during COVID.
The staff look after her very well. They are very kind and caring.
They have become her family and try to treat her as such.
They go above and beyond.
We trust them, they all appear kind and caring and have worked hard to maintain their own, and the residents safety, during very testing times.
Thank you for your review; this is much appreciated
My mother was admitted to St Mary's Nursing Home following a hip operation and has remained in there due to her dementia. The grounds are well kept, and her room is small, but throughout the time she has been there, the staff (at all levels and positions) have been wonderful.
They are a great bunch; fun, helpful and most importantly, they look after her extremely well.
I've not been able to visit her inside since the start of the Covid, but the team have bent over backwards to enable me and my daughter to use their iPad, phone and mobiles to allow us to do calls/FaceTime call with her.I have seen the team make a huge effort on special occasions (Birthday/Easter/Christmas), and I'm sure my mother feels like they are friends and family to her, and that's heartwarming.
Although her memory is poor, I know the team are doing their best to keep the residents occupied with various activities, and I feel reassured that she is comfortable and safe. I think they do a fantastic job.
Many thanks for your review; this is very much appreciated.
- Training on dementia for better understanding
- Some staff/carers need regular training so best practice is kept up for a caring environment
- Sometimes there is a lack of staffing numbers
- Reception should be staffed at all times because there have been a few residents who have managed to get out.
During the pandemic lockdown, it was fully explained to us regarding how to contact mum and we never had a problem face-timing or ringing for an update. The staff are amazing.
Many thanks for your feedback, especially in these difficult times it is wonderful to know that we have been able to continue to offer the high standard of care to our residents that we always aim to provide.
I have found the senior staff very helpful and the rest of the staff very happy with the residents and jovial with my husband. They all seem caring and show no sign of the difficult job they do.
Many thanks for your feedback. We pride ourselves on always treating our residents with dignity and respect and delivering an exceptional standard of care. Thank you.
My mum has been receiving care in St Mary's Nursing Home for three years. I've not once had to complain, other than a few issues with misplaced clothing/laundry. Always clean and well kept, all staff are respectful and supportive. Good communication skills throughout. Always positive feedback throughout the Covid-19 pandemic. A lovely place to call home.
Many thanks for your feedback and thank you for a lovely review. As always we aim to provide a high standard of care and support to all of our residents.
100% happy. Excellent, caring staff who I am absolutely confident in. Mum is well cared for and very happy. I have never had any concerns, only positive feedback. I would absolutely recommend this home and am so happy to have found it.
Many thanks for your feedback, I'm glad we met your expectations as we pride ourselves on providing the best care and support to our residents.
My dad unfortunately needed to be admitted into a care home last year and after looking around St Mary’s Nursing Home we didn’t want to see anymore. Not only did it look lovely and homely but the staff were amazing. The staff don’t seem to look at it as a job, they actually care about the residents. Residents pets can go in anytime to see them which is very reassuring for my dad. My dad settled in within days and has just got better as time has gone on. During this Coronavirus outbreak and the heart wrenching but understandable decision the government has made to stop relatives seeing their loved ones, St Mary’s Nursing Home has gone out of their way to make sure their residents can go online to see their families as often as wanted. The love and care the carers and nurses show and give is out of this world. I just want to say thank you to the Manager at St Mary’s Nursing Home and would recommend to everyone I know.
My father moved here 6 months ago from a residential home. We weren’t sure in the beginning we had done the right thing but because he needed Nursing Care there was very little choice and am glad to say we definitely did the right thing. There are plenty of activities, outings and entertainment. Sadly, recently, a number of brilliant nursing staff have left for whatever reason hopefully will get back to full quota soon. Otherwise can't fault the home. Manager is very approachable and any problems seem to be dealt with immediately.
Dignity and compassion during the last stages of her terminal illness was second to none.
Staff were caring and considerate towards all the family.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: The St Mary's Group
- 28 Feb 2023Recipient: The St Mary's Group
Accreditations
There are no accreditations posted yet for St Marys Chanterlands Care Home.
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