At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision.
This homely facility is equipped for modern care practice, having its own assisted bathrooms and shower rooms, and furniture to fit different levels of physical mobility. A light and airy conservatory is great for unwinding.
Meals can be taken in the dining room or...
At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision.
This homely facility is equipped for modern care practice, having its own assisted bathrooms and shower rooms, and furniture to fit different levels of physical mobility. A light and airy conservatory is great for unwinding.
Meals can be taken in the dining room or in the privacy of residents’ own rooms, with mid-morning and afternoon treats also available, and personal tastes accounted for.
Many hobbies have been embraced by residents, individually and as a group, with film screenings and musical afternoons proving popular and monthly events that include a ‘Best of British’ celebration.
Contact Saltshouse Haven Care Home to confirm what's included and get a personalised quote:
(These prices are only a guideline, please contact Saltshouse Haven to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Saltshouse Haven Care Home for full pricing details and T&Cs.
Saltshouse Haven Care Home has a Review Score of 9.4 (9.399) out of 10, based on 24 reviews in the last 2 years.
Over all time Saltshouse Haven Care Home has 94 reviews.
As a wife, I am very happy with everything.
My husband is very well looked after.
As a wife, I am very happy with everything.
My husband is very well looked after.
My mam went in to Salthouse Haven in Bilton House in January 2018. The care my mam received was excellent. The staff were amazing. Sadly my mam ended up on palliative care and passed away in Salthouse Haven but the staff made her as comfortable as possible and I thank them.
My mam went in to Salthouse Haven in Bilton House in January 2018. The care my mam received was excellent. The staff were amazing. Sadly my mam ended up on palliative care and passed away in Salthouse Haven but the staff made her as comfortable as possible and I thank them.
Myself and my family always found the staff pleasant and helpful. The whole building was always clean and tidy. The food was always nice. We had no complaints whatsoever about the staff or the place.
Myself and my family always found the staff pleasant and helpful. The whole building was always clean and tidy. The food was always nice. We had no complaints whatsoever about the staff or the place.
Both the admin team and the care team were extremely helpful and caring from before my aunt took up residence. This friendly care continued until after my aunt sadly passed away. Very homely environment. Staff that really care.
Both the admin team and the care team were extremely helpful and caring from before my aunt took up residence. This friendly care continued until after my aunt sadly passed away. Very homely environment. Staff that really care.
When Bilton Lodge is fully staffed I.e. Four staff and a senior, it runs quite well with no problems. Occasionally one staff member is sent to replace absent staff on other lodges. When this happens the lounge area can be left unattended for 5 to 15 minutes, this can cause stress to patients in...
When Bilton Lodge is fully staffed I.e. Four staff and a senior, it runs quite well with no problems. Occasionally one staff member is sent to replace absent staff on other lodges. When this happens the lounge area can be left unattended for 5 to 15 minutes, this can cause stress to patients in wheelchairs or seated who cannot move away from an occasionally disruptive patient.
Thank you for your review; we value all feedback as this helps us to improve our service where required. The happiness and well-being of all our Residents are of paramount importance to us. Unfortunately, staff will call in ill occasionally at short notice which does not give the home adequate time...
Thank you for your review; we value all feedback as this helps us to improve our service where required. The happiness and well-being of all our Residents are of paramount importance to us. Unfortunately, staff will call in ill occasionally at short notice which does not give the home adequate time to arrange for immediate cover. When this occurs we will look to utilise our existing staff in the home and use their skill mix accordingly to support all lodges whilst we seek cover. I appreciate this is not ideal but it does work well for immediate support until covering staff can come into the home.
My sister is very happy here. She enjoys the food and the staff are really kind.
My sister is very happy here. She enjoys the food and the staff are really kind.
Overall, very pleased.
Overall, very pleased.
My mother has only been in a few days, but so far we are pleased with the service. Staff are friendly and approachable.
My mother has only been in a few days, but so far we are pleased with the service. Staff are friendly and approachable.
Myself and my family cannot thank the care home enough for the support they have given us since my grandad came into Saltshouse Haven. The care my grandad has received has been amazing. Thank you to all staff and especially on Meaux Lodge.
Myself and my family cannot thank the care home enough for the support they have given us since my grandad came into Saltshouse Haven. The care my grandad has received has been amazing. Thank you to all staff and especially on Meaux Lodge.
Thank you for all your hard work.
Thank you for all your hard work.
Saltshouse Haven Care Home is the best home we've encountered. Unfortunately, we've had experience of homes that fall well below standard. We liked the way the home was divided into lodges making small communities rather than having one huge lounge for everyone. The gardens make it a lovely...
Nurses were compassionate and staff were trying their best to look after everyone. Food was appetising. Staff from management to carers were always busy, no one lounging about like in some homes.
We have been using this service for the last two years. At first, we were unsure of the care as some of the staff were a bit off hand and made us feel uncomfortable asking questions. Then, my Mum was moved and it was a completely different atmosphere. The staff were very caring and made us feel at...
We have been using this service for the last two years. At first, we were unsure of the care as some of the staff were a bit off hand and made us feel uncomfortable asking questions. Then, my Mum was moved and it was a completely different atmosphere. The staff were very caring and made us feel at home and you could ask any questions. If there were any concerns someone would always ring us. Lots of activities and fun days which we were willing to help with. We lost our Mum in November but all the staff were wonderful to the very end. Thank you all.
Thank you for your review. We are thankful that your Mum eventually settled into Saltshouse Haven and was made to feel at home along with all the family.
Staff are always polite and helpful.
Staff are always polite and helpful.
This is a very busy care home but nothing is too much trouble for the staff. Thank you all.
This is a very busy care home but nothing is too much trouble for the staff. Thank you all.
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Sara has a wealth of experience in the care sector and has been a Manager for many years. She is the Saltshouse Haven Care Home Manager. Sara is...
Sara has a wealth of experience in the care sector and has been a Manager for many years. She is the Saltshouse Haven Care Home Manager. Sara is well-versed in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Sara is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saltshouse Haven Care Home to verify any information. View our terms and conditions. Saltshouse Haven Care Home has an Enhanced Service -what an Enhanced Service includes.