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Saltshouse Haven Care Home

71 Saltshouse Road, Hull, East Riding of Yorkshire HU8 9EH
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Saltshouse Haven Care Home, Hull
Saltshouse Haven Care Home, Hull
Saltshouse Haven Care Home, Hull

At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision.

This homely facility is equipped for modern care practice, having its own assisted bathrooms and shower rooms, and furniture to fit different levels of physical mobility. A light and airy conservatory is great for unwinding.

Meals can be taken in the dining room or...  

Care Provided by Saltshouse Haven Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 150 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,150£1,150 - £1,300
Residential Dementia Care£1,150 - £1,150£1,150 - £1,150

(These prices are only a guideline, please contact Saltshouse Haven to find out the exact price for your requirements.)

Contact Saltshouse Haven Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara Stringer(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (150)

Saltshouse Haven Care Home Reviews (94)

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9.6

Saltshouse Haven Care Home has a Review Score of 9.6 (9.552) out of 10, based on 29 reviews in the last 2 years. Over all time Saltshouse Haven Care Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Margaret M (Wife of Resident) published on 16 April 2019 Submitted via Postal Card
Overall Experience

As a wife, I am very happy with everything.

My husband is very well looked after.

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Review from Michaela H (Daughter of Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience

My mam went in to Salthouse Haven in Bilton House in January 2018. The care my mam received was excellent. The staff were amazing. Sadly my mam ended up on palliative care and passed away in Salthouse Haven but the staff made her as comfortable as possible and I thank them.

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Review from M P (Wife of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

Myself and my family always found the staff pleasant and helpful. The whole building was always clean and tidy. The food was always nice. We had no complaints whatsoever about the staff or the place.

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Review from Pam C (Niece of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience

Both the admin team and the care team were extremely helpful and caring from before my aunt took up residence. This friendly care continued until after my aunt sadly passed away. Very homely environment. Staff that really care.

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Review from Norman J W (Husband of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

When Bilton Lodge is fully staffed I.e. Four staff and a senior, it runs quite well with no problems. Occasionally one staff member is sent to replace absent staff on other lodges. When this happens the lounge area can be left unattended for 5 to 15 minutes, this can cause stress to patients in wheelchairs or seated who cannot move away from an occasionally disruptive patient.

Reply from Clare Sheehan, Careline Advisor at Saltshouse Haven Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. The happiness and well-being of all our Residents are of paramount importance to us. Unfortunately, staff will call in ill occasionally at short notice which does not give the home adequate time...  

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Review from Anthony D (Brother of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

My sister is very happy here. She enjoys the food and the staff are really kind.

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Review from G K (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

Overall, very pleased.

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Review from S M (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

My mother has only been in a few days, but so far we are pleased with the service. Staff are friendly and approachable.

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Review from J N (Granddaughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Myself and my family cannot thank the care home enough for the support they have given us since my grandad came into Saltshouse Haven. The care my grandad has received has been amazing. Thank you to all staff and especially on Meaux Lodge.

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Review from Keith S (Son of Resident) published on 26 April 2018 Submitted via Postal Card
Overall Experience
During my dad's time at Saltshouse Haven, he was given the utmost care and attention. All the staff were very kind and wonderful. During his final moments, I found the girls to be utterly compassionate and sympathetic to the situation. I can't praise them enough.

Thank you for all your hard work.

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Review from Josephine G (Daughter-in-law of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience
Saltshouse Haven Care Home is the best home we've encountered. Unfortunately, we've had experience of homes that fall well below standard. We liked the way the home was divided into lodges making small communities rather than having one huge lounge for everyone. The gardens make it a lovely setting. The home is clean and fairly fresh, which is hard to achieve when dealing with the elderly and disabled.

Nurses were compassionate and staff were trying their best to look after everyone. Food was appetising. Staff from management to carers were always busy, no one lounging about like in some homes.

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Review from C C (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card
Overall Experience

We have been using this service for the last two years. At first, we were unsure of the care as some of the staff were a bit off hand and made us feel uncomfortable asking questions. Then, my Mum was moved and it was a completely different atmosphere. The staff were very caring and made us feel at home and you could ask any questions. If there were any concerns someone would always ring us. Lots of activities and fun days which we were willing to help with. We lost our Mum in November but all the staff were wonderful to the very end. Thank you all.

Reply from Clare Sheehan, Care Advisor at Saltshouse Haven Care Home

Thank you for your review. We are thankful that your Mum eventually settled into Saltshouse Haven and was made to feel at home along with all the family.

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Review from M R (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card
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Staff are always polite and helpful.

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Review from David J (Relative of Resident) published on 13 February 2018 Submitted via Postal Card
Overall Experience
I cannot thank the carers, lodge manager and housekeepers enough. My friend moved in last year after a very severe stroke. She is cared for with kindness and dignity.

This is a very busy care home but nothing is too much trouble for the staff. Thank you all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 July 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Meet the Team (1)

Sara Stringer
Sara StringerJob Title:Registered ManagerJoined: 2025

Sara has a wealth of experience in the care sector and has been a Manager for many years. She is the Saltshouse Haven Care Home Manager. Sara is well-versed in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Sara is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.

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