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Saltshouse Haven Care Home

71 Saltshouse Road, Hull, East Riding of Yorkshire HU8 9EH
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Saltshouse Haven Care Home, Hull
Saltshouse Haven Care Home, Hull
Saltshouse Haven Care Home, Hull

At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision.

This homely facility is equipped for modern care practice, having its own assisted bathrooms and shower rooms, and furniture to fit different levels of physical mobility. A light and airy conservatory is great for unwinding.

Meals can be taken in the dining room or...  

Care Provided by Saltshouse Haven Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 150 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,150£1,150 - £1,300
Residential Dementia Care£1,150 - £1,150£1,150 - £1,150

(These prices are only a guideline, please contact Saltshouse Haven to find out the exact price for your requirements.)

Contact Saltshouse Haven Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara Stringer(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (150)

Saltshouse Haven Care Home Reviews (94)

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9.6

Saltshouse Haven Care Home has a Review Score of 9.6 (9.552) out of 10, based on 29 reviews in the last 2 years. Over all time Saltshouse Haven Care Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Jerry W (Son of Resident) published on 7 January 2021 Submitted via Website
Overall Experience

My mum moved in several weeks ago as we were no longer able to keep her in her own home due to her Alzheimers starting to take over. The staff have been fantastic, we now know mum is safe, cared for, eating properly, bathing etc, everything we take for granted ourselves. Despite Covid and not been able to see mum properly, the staff post daily videos and pictures on their Facebook page and mum pops up quite regularly, which is great to see, especially as she is smiling and doing different activities, which she never did at home! Thank you to all the staff, your hard work and dedication does not go unnoticed and is massively appreciated by all my family.

Reply from Param Kaur, Marketing Executive at Saltshouse Haven Care Home

Thank you so much for your pleasant review. We really appreciate you taking the time out to share your experience with us. We are so glad that you are delighted with the care provided by the team here at Saltshouse Haven. We will continue to do our best to provide a pleasant experience for all our residents and their families at our home.

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Review from Joyce T (Daughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

Fantastic care, lots of activities. It's a pleasure watching the Facebook page. The staff have really stepped up to the mark. Always keeping in touch informing of any changes. The celebration of Easter, Halloween and Remembrance Day were all well organised - the staff must have worked so hard.

Reply from Param Kaur, Marketing Executive at Saltshouse Haven Care Home

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.

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Review from Linda N (Daughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

The staff go above and beyond for the residents and they are always available to discuss any concerns we may have or they are always promptly informing us of concerns they may have. I am more than happy with the care and attention they give to all residents living there especially the care given to my mum, she is always happy and smiling and well entertained. The staff are great.

Reply from Paramdeep Kaur, Marketing Executive at Saltshouse Haven Care Home

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home

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Review from J M (Nephew of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

My aunt has been a resident of Salthouse haven for over a year much of which we are not allowed to visit because of the current situation. But as for the care she has received l cannot praise the staff enough, a lot of them go well beyond the call of duty. And l wouldn't hesitate to recommend this home to anyone.

Reply from Param Kaur, Marketing Executive at Saltshouse Haven Care Home

Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.

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Review from Pam L (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

The carers are lovely and our loved ones are looked after very well. Throughout lockdown, we have had daily updates, photos and videos. There have been so many wonderful activities put on for the residents: pampering, arts and craft, making food and Halloween fun to name just a few. They have links with the local community: local nursery children make cards and send them to our loved ones, who make cards to send back, and the ice cream man visits in summer. There have been video calls in lockdown, so we still have contact with our loved ones and the carers have remained happy throughout despite the additional challenges and responsibilities that they have had to deal with for 9 months now... and continuing. I would recommend Saltshouse Haven to anyone, it’s like one big family. Good sized rooms, all on the ground level.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for your pleasant review, Pam. We really appreciate you taking the time out to share your experience with us. We are so glad that you are delighted with the care provided by the team here at Saltshouse Haven. They have tried to be as proactive as possible with the residents...  

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Review from Patricia D (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

I had concerns about my mum going into a care home as I felt she might deteriorate. However, she has flourished, and I feel that this is down to the excellent care she receives there. The staff are so friendly, and I feel they go above and beyond doing their job. I cannot praise and thank them enough.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you for your positive review, Patricia. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.

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Review from Paige E (Respite Resident) published on 16 November 2020 Submitted via Website
Overall Experience

My father came here needing some respite, unfortunately, he only spent a few weeks here, but during this time, he had lots of fun activity days which we were shown/updated on. He also had a few hospital admissions which were picked up very fast thanks to the team looking after him. He was unable to walk or communicate and suffered a stroke and was picked up on by the staff, and we were contacted and updated throughout even during the no visiting because of covid etc. Sadly my dad lost his battle, but from all of his children, we are very very thankful for the care he received in his last weeks and also the support afterwards. Thank you.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for your kind words, Paige. We really appreciate you taking the time out to share your experience with us. The team at Saltshouse Haven are really amazing, and we are glad that you were happy with the efforts they put in to care for your father. We hope to continue to provide a positive experience for all our residents and their families at our home.

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Review from Sarah W (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

Caring staff both to the residents and their family members. My mum lived there for two and a half years until her death in September. The staff are amazing, nothing is too much trouble and they treat the residents like family. I cannot thank them enough for looking after mum so well that I got another two and a half years with her, which meant she got to see her 4th great-granddaughter. My grandchildren have been able to make memories with her. In mums last weeks, the staff were so kind and caring. They were all genuinely upset when mum passed. Thank you.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for your kind words, Sarah. What a beautiful experience that you have shared with us. We are so glad that you were pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.

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Review from Peter C (Son of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

My Mum was in Saltshouse Haven for end of life care. The home itself and the staff there were amazing. My Mum was so well looked after, and the staff really cared for Mum. It's a lovely, friendly place, with lots of activities going on for the residents. I'm so pleased I chose this place for my Mum to spend her last weeks.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us. We are so glad that you were pleased with all the efforts put in by the team here at Salthouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.

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Review from T C (Daughter of Resident) published on 31 July 2020 Submitted via Postal Card
Overall Experience

Salthouse Haven was the best place to put Mum in her final months. The team showed nothing but care and dignity. The team were amazing in their care of Mum, and they went over and beyond with Mum, I can't thank you enough.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for your kind words, Tracey. We really appreciate you taking the time out to share your experience with us. We are so glad that you were pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.

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Review from Abigail T (Granddaughter of Resident) published on 14 July 2020 Submitted via Website
Overall Experience
The carers in Preston Lodge at Salthouse Haven have been amazing looking after my grandma. She has been with the care home now for two years and the care has been outstanding, all the staff listen to any worries and concerns that we have about my grandma, will always ring us to keep us updated with any new information regarding her care and health. I could not thank them enough for everything that they have done and are continuing to do for her.

During the lockdown, we have been able to have video calls with her and have been allowed to visit my grandma as she is now receiving end of life care. Thank you.

Reply from Piriya Suresparan, Marketing at Saltshouse Haven Care Home

Thank you so much for this thoughtful review, Abigail. We really appreciate you taking the time out to share your experience with us. We are pleased that the efforts put in by the team here at Saltshouse Haven were to your standards.

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Review from Linda H (Daughter of Resident) published on 4 May 2020 Submitted via Website
Overall Experience
I just want to thank the carers at the home from the bottom of my heart, they looked after my mum for a short time from January to March. My mum was 91-years-old, sadly passing away in March. These ladies could not do enough for her. Her room kept clean; she was made very comfortable.
The home is welcoming and the residents, whenever I visited, had smiles and looked well looked after.

My mum was in the lodge; a bit thank you, ladies!

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Review from Steve (Son of Resident) published on 23 April 2020 Submitted via Website
Overall Experience

Both my mother and my father spent some time in Saltshouse Haven Care Home and throughout all the time they were there, the staff acted in the most caring and compassionate way, and I just want to add a big thank you to them all.

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Review from Tina (Daughter of Resident) published on 24 February 2020 Submitted via Website
Overall Experience
Mum was passed from one building to another, they could not cope with her dementia. She could be difficult at times but this was due to her illness. They preferred if the resident just sat in a chair all day and was not challenging.
My mum had plenty of clothes but very rarely was actually in her own clothes, several times I asked about her clothing.

Mum has now passed away, some of the staff were caring but when I went to collect mums belongings a male member of staff was packing mums clothes in the room, radio playing and him singing, this was a day later after mum passing. This was very disrespectful. Her ornaments, the few she had had been broken, her clothes thrown in a case, her watch was missing and her Chanel No 5 perfume. Also several coats and new bootie slippers that had been bought her at Christmas. Overall, very poor and I would not recommend anyone to put their parent into this home. Not enough staff that actually cared about the job, a few did.

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Review from D B (Niece of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

My sister and I were very happy with the excellent care and consideration shown to our aunt in the last few months prior to her death in November and would highly recommend the home.

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Review from E G (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

My Mum was a resident in the dementia unit for 17 months. During this time we witnessed and dedication, compassion, caring, friendly manner the staff showed to each resident. My Mum was very happy during her stay. It is a place with high standards of cleanliness. I couldn't have wished for a better home to take care of my Mum. The staff work extremely hard and are so kind and patient. They gave our family support at the end of Mum's life, making a traumatic time easier.

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Review from J B (Wife of Resident) published on 30 September 2019 Submitted via Postal Card
Overall Experience

On arrival at Saltshouse Haven, we were welcomed very warmly. Management and staff were extremely helpful. Nothing too much trouble. Clients look very happy and clean.

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Review from Sue R (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience

My mum was a resident Meaux House and all the time she was there the staff couldn't have been more helpful. They were always polite and willing to explain/answer any questions or queries we had. We always found my mum clean and tidy and in good health, she enjoyed chatting with other residents and made a couple of close friends. From my mum leaving the hospital not eating or speaking she left Salthouse Haven eating 3 meals a day and speech improved. We would certainly recommend Salthouse Haven to family and friends.

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Review from Glenn M (Son of Resident) published on 8 May 2019 Submitted via Postal Card
Overall Experience
Since my mother has been at the home, she has settled very quickly and come on leaps and bounds.
She has been looked after extremely well.
She is kept clean, changed regularly and fed very well.
I have found the staff to be very helpful, friendly, supportive and professional.

I am very happy that my mum is here.

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Review from S S (Granddaughter of Resident) published on 8 May 2019 Submitted via Postal Card
Overall Experience
Friendly, clean, bright place.
Welcoming staff, happy to chat/help.

Lovely large, comfortable rooms.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 July 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Meet the Team (1)

Sara Stringer
Sara StringerJob Title:Registered ManagerJoined: 2025

Sara has a wealth of experience in the care sector and has been a Manager for many years. She is the Saltshouse Haven Care Home Manager. Sara is well-versed in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Sara is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.

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