






At Saltshouse Haven, an extensively trained team of staff provide residential care, including care for adults diagnosed with dementia. Packages available include respite, convalescence and palliative provision.
This homely facility is equipped for modern care practice, having its own assisted bathrooms and shower rooms, and furniture to fit different levels of physical mobility. A light and airy conservatory is great for unwinding.
Meals can be taken in the dining room or...
Care Provided by Saltshouse Haven Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Saltshouse Haven to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Saltshouse Haven Care Home for full pricing details and T&Cs.
Contact Saltshouse Haven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Sara Stringer(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (150)
Saltshouse Haven Care Home Reviews (94)
Saltshouse Haven Care Home has a Review Score of 9.6 (9.552) out of 10, based on 29 reviews in the last 2 years.
Over all time Saltshouse Haven Care Home has 94 reviews.
My mum moved in several weeks ago as we were no longer able to keep her in her own home due to her Alzheimers starting to take over. The staff have been fantastic, we now know mum is safe, cared for, eating properly, bathing etc, everything we take for granted ourselves. Despite Covid and not been able to see mum properly, the staff post daily videos and pictures on their Facebook page and mum pops up quite regularly, which is great to see, especially as she is smiling and doing different activities, which she never did at home! Thank you to all the staff, your hard work and dedication does not go unnoticed and is massively appreciated by all my family.
Thank you so much for your pleasant review. We really appreciate you taking the time out to share your experience with us. We are so glad that you are delighted with the care provided by the team here at Saltshouse Haven. We will continue to do our best to provide a pleasant experience for all our residents and their families at our home.
Fantastic care, lots of activities. It's a pleasure watching the Facebook page. The staff have really stepped up to the mark. Always keeping in touch informing of any changes. The celebration of Easter, Halloween and Remembrance Day were all well organised - the staff must have worked so hard.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.
The staff go above and beyond for the residents and they are always available to discuss any concerns we may have or they are always promptly informing us of concerns they may have. I am more than happy with the care and attention they give to all residents living there especially the care given to my mum, she is always happy and smiling and well entertained. The staff are great.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home
My aunt has been a resident of Salthouse haven for over a year much of which we are not allowed to visit because of the current situation. But as for the care she has received l cannot praise the staff enough, a lot of them go well beyond the call of duty. And l wouldn't hesitate to recommend this home to anyone.
Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.
The carers are lovely and our loved ones are looked after very well. Throughout lockdown, we have had daily updates, photos and videos. There have been so many wonderful activities put on for the residents: pampering, arts and craft, making food and Halloween fun to name just a few. They have links with the local community: local nursery children make cards and send them to our loved ones, who make cards to send back, and the ice cream man visits in summer. There have been video calls in lockdown, so we still have contact with our loved ones and the carers have remained happy throughout despite the additional challenges and responsibilities that they have had to deal with for 9 months now... and continuing. I would recommend Saltshouse Haven to anyone, it’s like one big family. Good sized rooms, all on the ground level.
Thank you so much for your pleasant review, Pam. We really appreciate you taking the time out to share your experience with us. We are so glad that you are delighted with the care provided by the team here at Saltshouse Haven. They have tried to be as proactive as possible with the residents...
I had concerns about my mum going into a care home as I felt she might deteriorate. However, she has flourished, and I feel that this is down to the excellent care she receives there. The staff are so friendly, and I feel they go above and beyond doing their job. I cannot praise and thank them enough.
Thank you for your positive review, Patricia. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.
My father came here needing some respite, unfortunately, he only spent a few weeks here, but during this time, he had lots of fun activity days which we were shown/updated on. He also had a few hospital admissions which were picked up very fast thanks to the team looking after him. He was unable to walk or communicate and suffered a stroke and was picked up on by the staff, and we were contacted and updated throughout even during the no visiting because of covid etc. Sadly my dad lost his battle, but from all of his children, we are very very thankful for the care he received in his last weeks and also the support afterwards. Thank you.
Thank you so much for your kind words, Paige. We really appreciate you taking the time out to share your experience with us. The team at Saltshouse Haven are really amazing, and we are glad that you were happy with the efforts they put in to care for your father. We hope to continue to provide a positive experience for all our residents and their families at our home.
Caring staff both to the residents and their family members. My mum lived there for two and a half years until her death in September. The staff are amazing, nothing is too much trouble and they treat the residents like family. I cannot thank them enough for looking after mum so well that I got another two and a half years with her, which meant she got to see her 4th great-granddaughter. My grandchildren have been able to make memories with her. In mums last weeks, the staff were so kind and caring. They were all genuinely upset when mum passed. Thank you.
Thank you so much for your kind words, Sarah. What a beautiful experience that you have shared with us. We are so glad that you were pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.
My Mum was in Saltshouse Haven for end of life care. The home itself and the staff there were amazing. My Mum was so well looked after, and the staff really cared for Mum. It's a lovely, friendly place, with lots of activities going on for the residents. I'm so pleased I chose this place for my Mum to spend her last weeks.
Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us. We are so glad that you were pleased with all the efforts put in by the team here at Salthouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.
Salthouse Haven was the best place to put Mum in her final months. The team showed nothing but care and dignity. The team were amazing in their care of Mum, and they went over and beyond with Mum, I can't thank you enough.
Thank you so much for your kind words, Tracey. We really appreciate you taking the time out to share your experience with us. We are so glad that you were pleased with all the efforts put in by the team here at Saltshouse Haven. We hope to continue to provide a positive experience for all our residents and their families at our home.
During the lockdown, we have been able to have video calls with her and have been allowed to visit my grandma as she is now receiving end of life care. Thank you.
Thank you so much for this thoughtful review, Abigail. We really appreciate you taking the time out to share your experience with us. We are pleased that the efforts put in by the team here at Saltshouse Haven were to your standards.
The home is welcoming and the residents, whenever I visited, had smiles and looked well looked after.
My mum was in the lodge; a bit thank you, ladies!
Both my mother and my father spent some time in Saltshouse Haven Care Home and throughout all the time they were there, the staff acted in the most caring and compassionate way, and I just want to add a big thank you to them all.
My mum had plenty of clothes but very rarely was actually in her own clothes, several times I asked about her clothing.
Mum has now passed away, some of the staff were caring but when I went to collect mums belongings a male member of staff was packing mums clothes in the room, radio playing and him singing, this was a day later after mum passing. This was very disrespectful. Her ornaments, the few she had had been broken, her clothes thrown in a case, her watch was missing and her Chanel No 5 perfume. Also several coats and new bootie slippers that had been bought her at Christmas. Overall, very poor and I would not recommend anyone to put their parent into this home. Not enough staff that actually cared about the job, a few did.
My sister and I were very happy with the excellent care and consideration shown to our aunt in the last few months prior to her death in November and would highly recommend the home.
My Mum was a resident in the dementia unit for 17 months. During this time we witnessed and dedication, compassion, caring, friendly manner the staff showed to each resident. My Mum was very happy during her stay. It is a place with high standards of cleanliness. I couldn't have wished for a better home to take care of my Mum. The staff work extremely hard and are so kind and patient. They gave our family support at the end of Mum's life, making a traumatic time easier.
On arrival at Saltshouse Haven, we were welcomed very warmly. Management and staff were extremely helpful. Nothing too much trouble. Clients look very happy and clean.
My mum was a resident Meaux House and all the time she was there the staff couldn't have been more helpful. They were always polite and willing to explain/answer any questions or queries we had. We always found my mum clean and tidy and in good health, she enjoyed chatting with other residents and made a couple of close friends. From my mum leaving the hospital not eating or speaking she left Salthouse Haven eating 3 meals a day and speech improved. We would certainly recommend Salthouse Haven to family and friends.
She has been looked after extremely well.
She is kept clean, changed regularly and fed very well.
I have found the staff to be very helpful, friendly, supportive and professional.
I am very happy that my mum is here.
Welcoming staff, happy to chat/help.
Lovely large, comfortable rooms.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Saltshouse Haven Care Home.
There are no upcoming events for Saltshouse Haven Care Home.
Awards / Recognitions (1)
- 02 Nov 2023Recipient: Saltshouse Haven Care Home
Meet the Team (1)

Sara has a wealth of experience in the care sector and has been a Manager for many years. She is the Saltshouse Haven Care Home Manager. Sara is well-versed in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Sara is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our Residents' care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.
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