Bilton Hall Nursing Home

I could not have had any better support and understanding during this very difficult time. My late sister had advanced dementia and very poor health when she was admitted. The care compassion and devotion that she received from the staff during her stay provided her with the support and dignity that enabled her to spend the end of her life in such a caring and deserving situation. I shall always be grateful to each one of them.

My mother was in the home for 5 months until she died. She had a pleasant room and found the lovely quiet lounge downstairs a good place to chat with family. The new "dementia" garden is beautiful and some of the best memories I have of her there is of her enjoying sitting out in the sun and admiring the flowers. The carers were fantastic - they were gentle, attentive and loving even when my mother was difficult to handle. The deputy manager particularly was outstanding. All the staff were really supportive of me too.

To be greeted by caring and helpful management also by clean, cheerful, hardworking staff.

The staff are hard working, they are helpful/friendly. My mum is happy and getting the help she needs. All the nurses are very good when you ask about your relative who is receiving the care.

My father came to Bilton Hall in April 2016 in a fairly poorly state. He quickly recuperated and is doing well for his age. He is 100 years old.

The garden is amazing and so well looked after.

My mum has severe dementia and cannot do anything without help, she cannot walk or feed herself. I am away for up to three months at a time, so it is very important to me that mum is looked after properly. I visit at random times and always find my mum is very well looked after. She is always clean and tidy up and dressed. The home itself looks nicely carpeted and furnished, no nasty smells! Just like being at home! I cannot thank the staff enough for looking after my mum with dignity and care.

Staff helpful and friendly.

My father has been at Bilton Hall since February 2015 and has settled in really well. He is happy and very well looked after. I am confident that his needs are supported and he enjoys a happy relationship with the staff who seem to genuinely like and care for him.

My father has been a resident here for 9 months and finds everything very pleasant and enjoys all aspects of his life. The caring and friendly staff, delicious meals, interesting activities and events. When I am unable to visit the carers take him out to walk in the lovely grounds and he plays the piano regularly. I am really happy with every aspect of the care my father receives and I enjoy visiting the home regularly!

A charming historic building with the ambience or country house hotel. The staff are extremely caring and gentle towards residents and visitors!. We have been most impressed with the improvement in our relatives condition, since she arrived were from home four months ago. Entirely due to the work dome by the staff.

Staff very friendly and welcoming management. I am happy with the way my sister is treated.

We feel mum is looked after well and she is very happy there. Likes playing bingo and dominoes. The grounds are nice to wheel mum around.

Entertainment is provided which all seem to enjoy. Although mum does not always remember me I see she always has a smile for the staff and seems happy and content.

Excellent care and a very friendly home environment. Lovely grounds to admire and bright rooms to sit in. Always lots of activities for my Aunt to join in with - never a dull moment! Food is consistently very tasty.