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Bilton Hall Nursing Home

Bilton Hall Drive, Harrogate, North Yorkshire HG1 4DW
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Bilton Hall Nursing Home, Harrogate
Bilton Hall Nursing Home, Harrogate
Bilton Hall Nursing Home, Harrogate

Bilton Hall Nursing Home is a 58 bedded care home which provides residential and nursing care for older people and people living with dementia. A new manager has recently been appointed and residents and relatives can be assured of the continued, excellent standards of care and high-quality facilities in a beautiful tranquil setting.

The home, which is situated in an old manor house, one of the oldest buildings in Harrogate,...  

Care Provided by Bilton Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,430 - £1,540
Residential Dementia Care£1,400 - £1,500£1,540 - £1,650
Nursing Care£1,500 - £1,700£2,184 - £2,404
Nursing Dementia Care£1,500 - £1,700£2,184 - £2,404
Please note Fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.

Contact the home for availability.

Contact Bilton Hall Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Katie Jowers (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (56)

Parking

  • Parking is available on site

Bilton Hall Nursing Home Reviews (112)

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9.8

Bilton Hall Nursing Home has a Review Score of 9.8 (9.794) out of 10, based on 24 reviews in the last 2 years. Over all time Bilton Hall Nursing Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from A C (Sister of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

My sister is happy and has enjoyed her food.

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Review from N C (Son of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

A very kind and helpful group of carers who helped my dad a lot in his last few weeks.

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Review from Jean L (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience
From our initial phone call on the 2nd January 2018 the staff have all been extremely helpful and understanding of my mother's needs. Mum was assessed that afternoon and welcomed into Bilton Hall Nursing Home on the following day.

In the short time, mum was in the home the staff built up a lovely relationship one mum responded to. As we live a long distance away it was comforting to be able to phone and talk to staff at any time.

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Review from G P (Son of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

The nursing home caters for all of my father's needs. The staff are warm and friendly. I would recommend this home to anyone.

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Review from Stephanie P (Daughter of Resident) published on 27 December 2017 Submitted via Postal Card
Overall Experience

My step mum went into Bilton Hall on Christmas Eve from another nursing home. It was all very traumatic, we left the other nursing home with plastic bags. We got to Bilton Hall and they met us there with open arms - so kind and caring. We went on Christmas day and it was so lovely, they are a caring, happy family. Every time I went I could feel the love and care. What ever I asked for they would drop what they were doing to help. I have recommended a friend and her mother went there too.

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Review from R W (Sister of Resident) published on 4 December 2017 Submitted via Postal Card
Overall Experience

Only just moved in but vibes are good!

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Review from C T (Wife of Resident) published on 28 November 2017 Submitted via Postal Card
Overall Experience

A very happy atmosphere. Staff always welcoming and seem to be comfortable with each other. The nursing staff are always really to discuss my husband's situation and deal quickly with any problems we might find.

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Review from Maureen B (Wife of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience

My husband has been here nearly 18 months. We are very satisfied with Bilton Hall. The carers are wonderful. His clothes are kept nicely.

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Review from J C (Daughter of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience
My mother moved to Bilton Hall in July and I am very impressed with all the staff - both clinical and non-clinical.
My mother in law spent two years in Bilton Hall ten years ago and I have been associated with B.H. as a GP for 30 years.
I have nothing but praise for the organisation and all the staff.

The house and grounds are also lovely.

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Review from J W (Wife of Resident) published on 27 July 2017 Submitted via Postal Card
Overall Experience

My husband had been at Bilton Hall for 8 months, needing full nursing care due to numerous brain tumours (he did not want any more treatment). He was treated as an individual with dignity. The last month of his life they were attentive and at the end, one carer and two nursing staff were sat with him so he was not on his own. I will always be grateful to the staff who made his last months bearable.

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Review from Joanne G (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card
Overall Experience
Friendly and approachable staff, very caring to both residents and family.

Comfortable, pleasant rooms and communal areas.

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Review from Clive R (Son of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience

Mum came here having been in other care homes. Her dementia was quite progressive but she received the best of care from the staff here. Beautiful relaxed surroundings with a happy atmosphere. We wished we had found Bilton Hall earlier.

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Review from C B (Niece of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience

My aunty is extremely well cared for at Bilton Hall. She was in a previous home which was fine but not as exemplary as Bilton Hall. Her appetite has improved as they've worked hard to encourage her to eat; her skin complaint has ceased but above all she's happy and content. She has peace and quiet when she needs it but staff are always popping in to see she's OK. Staff are warm and welcoming and they genuinely know her, her humour and love of conversation and company. I recently recommended Bilton Hall to a friend and his mum has recently moved there. I know my aunty is extremely well cared for and that is such a relief to me and such a pleasure to see. Thank you, Bilton Hall.

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Review from E G (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

My Mum has been a resident for the last five weeks. I cannot praise the staff enough from the management, nurses, care workers, cleaners, kitchen staff. Everyone goes the extra mile to help in such a professional, kind and caring manner, which has really helped me during this difficult time dealing with Mum's decline and needing residential care.

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Review from Keith M (Son of Resident) published on 10 February 2017 Submitted via Postal Card
Overall Experience

The most difficult thing was passing the care of mum to others. However, I should not have been so concerned. The staff at Bilton Hall are beyond exceptional with their care and patience.

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Review from C S (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card
Overall Experience

From the moment we walked through the door, we were treated with respect and sensitivity. All the staff have been amazing and my mother was happy to be there. The public area needs a facelift but that would be my only negative comment.

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Review from Tracey T (Daughter of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

My Mum needs nursing care and Bilton Hall Nursing Home is not only the closest to all of the family but is very clean, tidy and the staff are friendly and helpful. They look after my Mum's needs as if she was their Mum.

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Review from Eileen A (Sister of Resident) published on 4 January 2017 Submitted via Postal Card
Overall Experience

I could not have had any better support and understanding during this very difficult time. My late sister had advanced dementia and very poor health when she was admitted. The care compassion and devotion that she received from the staff during her stay provided her with the support and dignity that enabled her to spend the end of her life in such a caring and deserving situation. I shall always be grateful to each one of them.

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Review from P P (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card
Overall Experience

My mother was in the home for 5 months until she died. She had a pleasant room and found the lovely quiet lounge downstairs a good place to chat with family. The new "dementia" garden is beautiful and some of the best memories I have of her there is of her enjoying sitting out in the sun and admiring the flowers. The carers were fantastic - they were gentle, attentive and loving even when my mother was difficult to handle. The deputy manager particularly was outstanding. All the staff were really supportive of me too.

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Review from Dean S (Son of Resident) published on 18 October 2016 Submitted via Postal Card
Overall Experience

To be greeted by caring and helpful management also by clean, cheerful, hardworking staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Bilton Hall Nursing Home.

Meet the Team (1)

Katie Jowers
Katie JowersJob Title:Interim Home ManagerJoined: 2025

Katie is Bilton Hall’s Interim Manager and one of our Regional Support Managers for We Care Group. She has several years of experience in the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues. Katie is very experienced in the management of care homes and is committed to providing a high–quality service.

She is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. Katie is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bilton Hall Nursing Home to verify any information. View our terms and conditions. Bilton Hall Nursing Home has an Enhanced Service -more info.