Bilton Hall Nursing Home

The six months spent there were some of the happiest and most memorable in her last five years. The companionship of other residents, range of activities and quality of care were very important. We as a family wanted the very best for Mum and we believe that we achieved that at Bilton Hall Nursing Home.

Very caring thoughtful people working at Bilton Hall. Always happy to spend time with my dad who was not in a particularly good way and whose health was deteriorating rapidly.

He seems very happy and has settled well. It is a shame that there are no activities at the weekend as he is so much better when he is stimulated.

My sister is happy and has enjoyed her food.

A very kind and helpful group of carers who helped my dad a lot in his last few weeks.

In the short time, mum was in the home the staff built up a lovely relationship one mum responded to. As we live a long distance away it was comforting to be able to phone and talk to staff at any time.

The nursing home caters for all of my father's needs. The staff are warm and friendly. I would recommend this home to anyone.

My step mum went into Bilton Hall on Christmas Eve from another nursing home. It was all very traumatic, we left the other nursing home with plastic bags. We got to Bilton Hall and they met us there with open arms - so kind and caring. We went on Christmas day and it was so lovely, they are a caring, happy family. Every time I went I could feel the love and care. What ever I asked for they would drop what they were doing to help. I have recommended a friend and her mother went there too.

Only just moved in but vibes are good!

A very happy atmosphere. Staff always welcoming and seem to be comfortable with each other. The nursing staff are always really to discuss my husband's situation and deal quickly with any problems we might find.

My husband has been here nearly 18 months. We are very satisfied with Bilton Hall. The carers are wonderful. His clothes are kept nicely.

The house and grounds are also lovely.

My husband had been at Bilton Hall for 8 months, needing full nursing care due to numerous brain tumours (he did not want any more treatment). He was treated as an individual with dignity. The last month of his life they were attentive and at the end, one carer and two nursing staff were sat with him so he was not on his own. I will always be grateful to the staff who made his last months bearable.

Comfortable, pleasant rooms and communal areas.

Mum came here having been in other care homes. Her dementia was quite progressive but she received the best of care from the staff here. Beautiful relaxed surroundings with a happy atmosphere. We wished we had found Bilton Hall earlier.

My aunty is extremely well cared for at Bilton Hall. She was in a previous home which was fine but not as exemplary as Bilton Hall. Her appetite has improved as they've worked hard to encourage her to eat; her skin complaint has ceased but above all she's happy and content. She has peace and quiet when she needs it but staff are always popping in to see she's OK. Staff are warm and welcoming and they genuinely know her, her humour and love of conversation and company. I recently recommended Bilton Hall to a friend and his mum has recently moved there. I know my aunty is extremely well cared for and that is such a relief to me and such a pleasure to see. Thank you, Bilton Hall.

My Mum has been a resident for the last five weeks. I cannot praise the staff enough from the management, nurses, care workers, cleaners, kitchen staff. Everyone goes the extra mile to help in such a professional, kind and caring manner, which has really helped me during this difficult time dealing with Mum's decline and needing residential care.

The most difficult thing was passing the care of mum to others. However, I should not have been so concerned. The staff at Bilton Hall are beyond exceptional with their care and patience.

From the moment we walked through the door, we were treated with respect and sensitivity. All the staff have been amazing and my mother was happy to be there. The public area needs a facelift but that would be my only negative comment.

My Mum needs nursing care and Bilton Hall Nursing Home is not only the closest to all of the family but is very clean, tidy and the staff are friendly and helpful. They look after my Mum's needs as if she was their Mum.