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The home, which is situated in an old manor house, one of the oldest buildings in Harrogate,...
Care Provided by Bilton Hall Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact the home for availability.
The price(s) shown are provided by the care home. Contact Bilton Hall Nursing Home for full pricing details and T&Cs.
Contact Bilton Hall Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Katie Jowers (Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2000
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (56)
Parking
- Parking is available on site
Bilton Hall Nursing Home Reviews (112)
Bilton Hall Nursing Home has a Review Score of 9.8 (9.794) out of 10, based on 24 reviews in the last 2 years.
Over all time Bilton Hall Nursing Home has 112 reviews.
My sister is happy and has enjoyed her food.
A very kind and helpful group of carers who helped my dad a lot in his last few weeks.
In the short time, mum was in the home the staff built up a lovely relationship one mum responded to. As we live a long distance away it was comforting to be able to phone and talk to staff at any time.
The nursing home caters for all of my father's needs. The staff are warm and friendly. I would recommend this home to anyone.
My step mum went into Bilton Hall on Christmas Eve from another nursing home. It was all very traumatic, we left the other nursing home with plastic bags. We got to Bilton Hall and they met us there with open arms - so kind and caring. We went on Christmas day and it was so lovely, they are a caring, happy family. Every time I went I could feel the love and care. What ever I asked for they would drop what they were doing to help. I have recommended a friend and her mother went there too.
Only just moved in but vibes are good!
A very happy atmosphere. Staff always welcoming and seem to be comfortable with each other. The nursing staff are always really to discuss my husband's situation and deal quickly with any problems we might find.
My husband has been here nearly 18 months. We are very satisfied with Bilton Hall. The carers are wonderful. His clothes are kept nicely.
My mother in law spent two years in Bilton Hall ten years ago and I have been associated with B.H. as a GP for 30 years.
I have nothing but praise for the organisation and all the staff.
The house and grounds are also lovely.
My husband had been at Bilton Hall for 8 months, needing full nursing care due to numerous brain tumours (he did not want any more treatment). He was treated as an individual with dignity. The last month of his life they were attentive and at the end, one carer and two nursing staff were sat with him so he was not on his own. I will always be grateful to the staff who made his last months bearable.
Comfortable, pleasant rooms and communal areas.
Mum came here having been in other care homes. Her dementia was quite progressive but she received the best of care from the staff here. Beautiful relaxed surroundings with a happy atmosphere. We wished we had found Bilton Hall earlier.
My aunty is extremely well cared for at Bilton Hall. She was in a previous home which was fine but not as exemplary as Bilton Hall. Her appetite has improved as they've worked hard to encourage her to eat; her skin complaint has ceased but above all she's happy and content. She has peace and quiet when she needs it but staff are always popping in to see she's OK. Staff are warm and welcoming and they genuinely know her, her humour and love of conversation and company. I recently recommended Bilton Hall to a friend and his mum has recently moved there. I know my aunty is extremely well cared for and that is such a relief to me and such a pleasure to see. Thank you, Bilton Hall.
My Mum has been a resident for the last five weeks. I cannot praise the staff enough from the management, nurses, care workers, cleaners, kitchen staff. Everyone goes the extra mile to help in such a professional, kind and caring manner, which has really helped me during this difficult time dealing with Mum's decline and needing residential care.
The most difficult thing was passing the care of mum to others. However, I should not have been so concerned. The staff at Bilton Hall are beyond exceptional with their care and patience.
From the moment we walked through the door, we were treated with respect and sensitivity. All the staff have been amazing and my mother was happy to be there. The public area needs a facelift but that would be my only negative comment.
My Mum needs nursing care and Bilton Hall Nursing Home is not only the closest to all of the family but is very clean, tidy and the staff are friendly and helpful. They look after my Mum's needs as if she was their Mum.
I could not have had any better support and understanding during this very difficult time. My late sister had advanced dementia and very poor health when she was admitted. The care compassion and devotion that she received from the staff during her stay provided her with the support and dignity that enabled her to spend the end of her life in such a caring and deserving situation. I shall always be grateful to each one of them.
My mother was in the home for 5 months until she died. She had a pleasant room and found the lovely quiet lounge downstairs a good place to chat with family. The new "dementia" garden is beautiful and some of the best memories I have of her there is of her enjoying sitting out in the sun and admiring the flowers. The carers were fantastic - they were gentle, attentive and loving even when my mother was difficult to handle. The deputy manager particularly was outstanding. All the staff were really supportive of me too.
To be greeted by caring and helpful management also by clean, cheerful, hardworking staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bilton Hall Nursing Home.
There are no upcoming events for Bilton Hall Nursing Home.
Awards / Recognitions (1)
- 03 Nov 2016Recipient: Bilton Hall Nursing Home
Accreditations
There are no accreditations posted yet for Bilton Hall Nursing Home.
Meet the Team (1)

Katie is Bilton Hall’s Interim Manager and one of our Regional Support Managers for We Care Group. She has several years of experience in the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues. Katie is very experienced in the management of care homes and is committed to providing a high–quality service.
She is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. Katie is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bilton Hall Nursing Home to verify any information. View our terms and conditions. Bilton Hall Nursing Home has an Enhanced Service -more info.