Bilton Hall Nursing Home

Staff are polite and friendly. Accommodation clean and tidy. Food is ok. Management is approachable and efficient. Standard of care seems good. Location is great.

Due to the specific procedures required during the Covid pandemic, extra work in more ways than one had affected staff in all departments. It has been very much appreciated that the continued caring approach and attention given to my husband in all aspects has never faulted and this has meant a lot and is a credit to the staff. Being able to see each other on Skype has also been very much appreciated by us both.

Beautiful property. Friendly staff. Cannot do enough for you. Residents always come first. Since my Aunt resided at Bilton Hall Nursing Home she has changed for the good. Coming from a bad situation, she loves the home. She is smiling, healthier and loves all the staff. Thank you to all, keep up the good work. Great atmosphere. Can not say enough. Thanks again.

She was made very comfortable and the staff quickly built up a good relationship, taking into account her dementia and unfamiliarity with her new surroundings. As a family, we could not have wished for more.

Since my sister has moved into Bilton Hall she has been so much happier, confident and calls it her home, which reflects on the management and staff. What a special place Bilton Hall is. We would like to thank you all for doing such a great job. Keep up the good work. Three cheers for all.

I have been poorly in Hospital which started on the 16th of August. I have gone from intensive care to surgical wards, then to another Hospital and then here. I can't thank them enough and I decided I want to live here, this is what I needed. I can't look after myself, I can't walk. But Bilton Hall has cared for me with kindness and support from everyone here. Care has been excellent, everyone is so good.

Bilton Hall has a lovely welcoming atmosphere, is always spotlessly clean and decorated to a high standard. In the two years, Mum was a resident, Mum was encouraged to participate in the many daily activities, both indoors and in the award-winning dementia-friendly garden. We spent many happy hours with Mum in the garden. Wonderful meals and wonderful staff for whom nothing was too much trouble.

My mother has been a resident at Bilton Hall for just under three years prior to her recent death as a result of her Alzheimers Disease. Throughout her stay, she has been cared for with dignity by empathetic and friendly staff. Both the nurses the carers and the catering and entertainment staff have been very supportive. It is clean and comfortable and as a family, we have had full confidence in their ability to look after mum.

Always very helpful. My neighbour seems very content here. Staff are lovely.

My father had been a resident at Bilton Hall Nursing Home for a few weeks. I asked him on one of my visits how he was feeling. He sat back, looked thoughtful and said "I have never felt so relaxed". We both shed tears of happiness/contentment/relief. He looks well cared for and the staff all treat him with respect. He enjoys their banter.

As a family, we have all been made welcome. The staff have all been very kind and caring to my father as his surroundings are very new to him. My father has been treated with dignity and respect and appears to be happy and settled.

Mum was apprehensive about going for respite care but after just a few days, settled in and was happy. The staff were very kind and she soon felt like one of the family. When it came time for her to move back home, she was sad to leave them all. She would happily go back in on a permanent basis.

More to the point I would certainly not be concerned about coming here.

Visited with my parents and we were made to feel totally welcome - staff were so professional, warm and helpful. The home is beautiful - gracious rooms beautifully presented, lots of staff to help wherever we went. My aunt is clearly SO happy here. It’s very clear that this home is run by a highly professional team who believe in respect, dignity, warmth and homeliness. Just brilliant and sparklingly clean too. Apparently, the food is delicious, especially fish and chips on a Friday! We look forward to visiting again soon.

I have the highest respect for all the staff who are consistently kind and efficient. In particular, the standard of nursing care is excellent. My husband has settled in happily and I have confidence that he is well cared for in all respects.

Definitely recommend.

The stunning, prize-winning garden and well-kept grounds and building are a huge bonus.

My wife was suffering from late-stage Alzheimers and spent the last three weeks of her life in Bilton Hall. The quality of care afforded to her was excellent and she was treated with dignity and respect throughout her all too brief stay. Her private room on the ground floor was well appointed and had pleasant outside views. My only regret was that she was not well enough to be taken outside to enjoy the scenic surroundings and private enclosed garden. This is a first-class nursing home in a building full of character and the staff are trained to deliver a high degree of client service.

My mother had significant health problems and this care home, through its dedicated nursing and support staff, provided exceptional care. They kept me extremely well informed of her care package. The rooms are bright, airy and fit for purpose. Food is made on the premises and of a high quality. Unfortunately, my mother was bedridden so I cannot comment on activities. Staff were always caring and compassionate.

Highly recommended.