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Southlands Care Home

9 Ripon Road, Harrogate, North Yorkshire HG1 2JA
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very good programme of activities and my father was actively encouraged to take part.M H(Son of Resident/Service User)
Southlands Care Home, Harrogate
Southlands Care Home, Harrogate
Southlands Care Home, Harrogate

Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local community which includes meals and activities for the day.

Southlands dates from 1870 and was formally one of Harrogate’s premier hotels. It still has much of its charm and combines homely...  

Care Provided by Southlands Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 70 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,540
Nursing CareFrom £1,660From £1,825

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Southlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Susan Sowden(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (70)

Southlands Care Home Reviews (103)

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9.7

Southlands Care Home has a Review Score of 9.7 (9.733) out of 10, based on 21 reviews in the last 2 years. Over all time Southlands Care Home has 103 reviews.

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Showing 103 reviews matching selected criteria
Review from H S (Daughter-in-law of Resident) published on 3 May 2016 Submitted via Postal Card
Overall Experience

My sister-in-law has settled well into this care home largely due to the friendly respectful caring attitude of the staff and management. they display a positive and intuitive caring towards their elderly residents which is greatly appreciated by me as I am a retired health practitioner. The future looks rosy.

Reply from Lydia Waller, Customer Service Administrator at Southlands Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Alison D (Daughter-in-law of Resident) published on 9 March 2016 Submitted via Postal Card
Overall Experience

As soon as I entered Southlands to view as a possible care home. I had a good feeling all staff are very friendly, knowledgeable and always find time to answer any questions, however small. They have gone to great lengths to ensure my father-in-law has settled in. It's reassuring to know he's in good hands and being well cared for.

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Review from Daughter (Daughter of Resident) published on 8 March 2016 Submitted via Website
Overall Experience

My father received, compassionate, caring attention during his short time at Southlands. The family were welcomed at all times of the day and night and we saw all the staff showing concern, friendliness and commitment to the care and well being of my father. Everyone at the home supported us through a very difficult time. Qualified nurses and carers alike always made time for my father and us. This meant a great deal, comforting us knowing that at the times we weren't there with him he was in caring and competent hands.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 September 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 July 2026

Spacious rooms available for nursing and residential care both short and long term stays. Our elegant home has large spacious rooms, high ceilings and original features, all set in beautiful surroundings.

News (6) & Events (0)

News
  • 29 Jul 2025

    Residents and staff at Southlands Bupa Care Home have teamed up with students at Henshaws Specialist College in Harrogate to complete a sponsored walk of 100 laps around the garden...

  • 24 Apr 2025

    Residents and staff at Southlands Bupa Care Home have raised £3,000 for a local horticultural charity. The home has been busy running a variety of seasonal events over the last...

  • 06 Mar 2025

    Recently, Southlands, hosted a glamorous ‘Ruby Red Carpet’ party to celebrate Bupa Care Homes’ Ruby Anniversary. 2025 marks an impressive 40 years since Bupa Care Homes opened its very first...

Upcoming Events

There are no upcoming events for Southlands Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Southlands Care Home.

Meet the Team (5)

Susan Sowden
Susan SowdenJob Title:Home ManagerJoined: 2003

I have been the home manager at Southlands for 22 years and have worked in the care sector for approximately 40 years. I started my journey as a care assistant in a private care home whilst having a young family and I fell in love with all aspects of care and making a difference to so many lives.

I enjoy working in care services as I am very much a people person and enjoy engaging with staff, residents and families.

I am a Mother of 3 boys and have 8 grandchildren - family life is very important to me. In my spare time I love to go on holiday, especially Lanzarote, but I also really enjoy spending the weekend with family at my caravan in the dales.

Jane Recto
Jane RectoJob Title:Clinical Deputy ManagerJoined: 2010

I started working at Bupa as a care assistant in 2010 whilst I was doing my nursing qualification in the University of Northampton. When I qualified as a Nurse in 2013, I became staff nurse and then progressed to Unit Manager, and now I'm Clinical Deputy Manager.

I first acquired my qualification as a nurse in 2007 after finishing my Bachelor’s Degree in one of the Universities in the Philippines. I eventually worked in hospitals, then decided to come to the UK to explore other options - I've always had an interest in Geriatric Nursing, hence why I chose to work and progress in the care home sector. I enjoy working here as I like working within the Southlands team. Making a difference in someone else’s life is the most fulfilling feeling as a nurse.

I live local to the home, in Harrogate with my 7 year old daughter. In my spare time, I enjoy spending time with my daughter doing gardening, crafts and watching movies. My family and I like to travel and explore different cultures and foods.

Helene Ballinger
Helene BallingerJob Title:Resident Experience ManagerJoined: 2019

I have worked here for 5 and a half years. I come from a hotel background which links in very well with my role here at Southlands. I love working in care services as every day is different!

I live 5 minutes away from the home with my husband and our two boys. I am a keen gym goer and jogger, and enjoy walking my new puppy, Lily in my spare time.

Savina Malousi
Savina MalousiJob Title:Head NurseJoined: 2019

I have been a Registered Nurse for 13 years, working mostly in hospitals. I moved to the UK 5 years ago and since then have worked here at Southlands care home.

I like working in care services as it makes me feel happy knowing I have assisted in helping people to improve their health and wellbeing.

I live locally, in Harrogate, and I'm married with one son who is 12 years old. In my spare time I enjoy long walks and days out with my family and friends.

Neil Ballinger
Neil BallingerJob Title:Chef ManagerJoined: 2020

I have worked for Bupa for four and a half years. I come from a restaurant/hotel background and I used to own a restaurant in the centre of Harrogate.

I enjoy working in care services as I love chatting with the residents and making them food you know they'll enjoy. I always go the extra mile to ensure they have a balanced, healthy diet.

I live locally to Southlands, in the middle of Harrogate. I am married with 2 boys. In my spare time I enjoy spending with with family, watching football & cricket, and I enjoy my holidays!

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