Oak Trees Care Home

Main Street, Alne, York YO61 1TB
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9.9 26 Reviews
  • Oak Trees Care Home, York

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1270
  • Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550

Our fees are made up of two parts, a care rate & the room rate(including meals & laundry) The care rate will be decided upon the assessment of the individual prior to admission.

These prices are only a guideline, please contact Oak Trees Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jenny Fisher (Director)

Local Authority / Social Services

Admission Criteria

  • Assessment to be carried out.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
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9.9

Oak Trees Care Home has a Review Score of 9.9 (9.860) out of 10, based on 10 reviews in the last 2 years.
Over all time Oak Trees Care Home has 26 reviews.

Overall Experience
  • 23
  • 3
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Date Published
  • 26
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  • 16
Reviewer Connection to Oak Trees Care Home
  • 11
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Total of 26, showing 21-26
Review from A T (Nephew of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Trees is a lovely, small, caring, home that almost has the atmosphere of a country house. My Aunt has lived there for over 2 years, is comfortable and nicely looked after by an informed, patient, stable and skilled group of staff. We have never had occasion for significant complaint, we are always
welcomed and are kept informed. The Matron has a lovely manner with the residents and their families and the home is beautifully kept. Food is freshly prepared and looks tasty and appropriate assistance is usually offered. The building is well positioned and maintained, warm, clean and welcoming. My Aunt is treated with respect and dignity and all necessary care is given. We count ourselves lucky that she lives in so good a care home and recommend Oak Trees without reservation.
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Review from Juliet M (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother, who is unable to walk and suffers from dementia, mainly short-term memory loss, is treated with respect, kindness and good humour. The environment at Oak Trees is professional but in a friendly way. We are always made welcome whenever we visit and I am very pleased that there was a place
free for my Mother when she needed it. We would recommend Oak Trees without hesitation.
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Review from Janet B (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Oak Trees Care Home for four years and we have never had any complaints. Staff are always friendly and approachable.
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Review from Anne H (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care of our mother. She is totally reliant on the staff for her every need and they are more than happy and capable to do the job. My mother has been there for 15 months and this is the longest she has been without pneumonia or sepsis so I think that says a lot about her
nursing care.
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Review from JMW (Wife of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Oak Trees directly from hospital in January and was welcomed to his pleasant warm room with a cup of tea and homemade biscuit.
The kind, considerate care he received soon helped him settle in.
All the family are made welcome too whenever we choose to visit.
Altogether a very safe
and caring place to be.
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Review from Paul L (Son of Resident) published on 23 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came here in July 2016, very poorly and totally non-ambient!! However, her recovery has been nothing more than remarkable due to the caring and friendly and committed staff at Oak Trees! The staff are so good it is impossible to pick any single person out, from the matron right down to the
dining and cleaning staff, all are committed to making each resident part of a family. Any person considering a placement for an elderly relative then this care home definitely goes above and beyond in ensuring the health and well-being of their residents. My father has remained at home and when he went to the hospital the staff went out of their way to make regular pop in chats to ensure mum was not feeling too down! My mum is still alive due to the excellent care she is receiving.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Oak Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Oak Trees Care Home is calculated as follows: ( (99 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 114 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Trees Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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