
They deal with the most challenging of care needs and treat everyone with courtesy and respectSusan B(Daughter-in-law of Resident/Service User)

Rivermead has been our lifeline - I can't envisage my mother's life elsewhereDorothy B(Daughter of Resident/Service User)

the staff are so caring and strive to give the best possible attention to all residentsGill H(Daughter of Resident/Service User)

They deal with the most challenging of care needs and treat everyone with courtesy and respectSusan B(Daughter-in-law of Resident/Service User)

Rivermead has been our lifeline - I can't envisage my mother's life elsewhereDorothy B(Daughter of Resident/Service User)

the staff are so caring and strive to give the best possible attention to all residentsGill H(Daughter of Resident/Service User)

Rivermead is a purpose-built care home, providing first-class 24 hour general nursing care, as well as expert care for those living with dementia in the Memory Lane Community. The home has premium rooms overlooking the countryside with en-suite facilities.
All staff recognise that every individual is unique, and each person will require different kinds of care, the services include residential and nursing care, as well as expert dementia care, all provided...
Care Provided by Barchester Rivermead Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Rivermead Care Home for full pricing details and T&Cs.
Contact Barchester Rivermead Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Chloe Baron (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (12)
Barchester Rivermead Care Home Reviews (82)
Barchester Rivermead Care Home has a Review Score of 9.4 (9.403) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Rivermead Care Home has 82 reviews.
Highly recommend the care and dedication of the staff is of a very high standard. Residents' quality of life and care seems very utmost of this provider.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Yes; I would love to be able to visit my husband, although I am fortunate to be able to FaceTime him each day, but having just experienced a further lockdown because a family member recently contracted the virus, I'm not confident. Finally, I understand that in the event of claims being made as a result of treatment during the course of coronavirus, and I'm sure that lawyers will be very keen to do so, the Government has agreed to indemnify the hospitals, but not nursing homes? Which seems disgraceful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Rivermead helped our family at a very difficult time when Mum needed specialist care. From day one, the staff have treated her very professionally and cared for her needs. During this difficult time, they have kept us updated with any changes to Mum and been very accommodating with our weekly visits. During Mum's stay so far, her general health has improved dramatically.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother spent over 3 years with you. Very good care. Excellent food and friendly staff. Great atmosphere most of the time.
Thank you for all your kind words, it was a pleasure looking after mum and we continue to enjoy visits from your father. I will share the comments with our team.
My father was admitted to Rivermead after spending 3 months in the hospital. The management and staff made my father feel at home from the start. The care home is clean. The staff are all very friendly and approachable. My father has made very good progress, built his strength back up and now ready to mix back out into the community. Would I recommend Rivermead to anyone? Most definitely.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Dad has some of the best care living at Rivermead. The only thing is that some key staff have been moved to the other unit, which in my opinion would upset residents.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We are continually reviewing our staff to meet the needs of our Residents. I will pass on your feedback to the team.
Rivermead has been in complete chaos for months. No manager, no senior nurse. Too many agency staff at weekends who have no idea of resident's needs. Staff try hard but difficult for them in the circumstances. Let's hope it improves soon.
Thank you for leaving us a review by post. We are sorry to hear that you feel there have been issues at Rivermead. We have a new General Manager at the home that we are confident will continue to deliver excellent care at Rivermead. The home team will continue to support our residents in the best...
At various times of the day, there's only one member of staff on the section. Clothes are not washed, clients are wearing the same clothes day and night for two weeks. They are not having any baths or being washed. Very dirty toilets. Food is not eaten. Personal (named) items going missing and the rooms are very dirty with curtains hanging off the rails.
Thank you for leaving us a review by post. We are sorry to hear that you feel there have been issues at Rivermead. We have a new General Manager at the home that we are confident will deliver excellent care at Rivermead. The home was recently inspected by CQC and obtained a ‘Good’ rating in all...
Recently under new management after several months of instability. New management seems promising but too early to asses as few improvements made so far. Environment is pleasant, bright and clean. Refreshments for visitors available in reception area which is appreciated. Staff generally very friendly but not proactive in supporting and engaging with residents, likely due to staffing levels and long shifts. Communication between staff/management and relatives could be improved, and documentation regarding care not readily available. Some hygiene issues (bathing, hand hygiene and dental care) brought forward but not yet resolved. Sometimes difficult to contact relative by phone, especially at the weekend. Care appears to be confined to the time constraints of the carers rather than the needs of the residents.
Under fairly new management so some areas that are presently unsatisfactory hopefully will be improving. Surroundings are very pleasant. Staff, on the whole, are friendly, helpful and caring. However, we have had issues with personal care including bathing (which is being addressed) and hand and mouth hygiene.
Food and drink is usually of a reasonable quality but not very flexible if a resident would like something more unusual or changes their mind. Staff are not proactive in offering alternatives. Hard to justify very expensive fees.
I have always been impressed with the quality of the care/nursing staff at Rivermead nursing home. They deal with the most challenging of care needs and treat everyone with courtesy and respect. Tonight I have been sitting with my very ill Mum in law and witnessed the night team at work. These ladies came on at 8pm. It's now past 1 am and I haven't seen them sit down once! They have checked in on us four times, changed and turned my mum in law twice. Every room has been checked regularly and they have responded to at least four alarms. Every Person has been treated with care and respect. Nursing homes can never be as perfect as you would want for you mum or dad but with cares like these Rivermead is probably as good as it gets for dementia suffers.
Sometimes she can be cantankerous, so she is not always easy to help, but they seem to calm her down.
My mum is very well cared for. All the staff are very good at their jobs. Genuinely fond of mum, even when she is fractious with them, cannot fault them. They always ring if need to and also show us details of injuries she has received due to falls she has, which is very reassuring to us as a family. All in all, her care is excellent.
My husband and myself are also treated with great kindness, whenever we visit.
My mother has been a resident at Rivermead since June 2016. Her needs are complex, including severe dementia caused by brain damage, resulting in intermittent challenging behaviour.
The care has been exemplary throughout, I'm totally reassured that she is looked after with compassion and skill. The staff have always been fully involved, very approachable and have supported me recently with issues arising from external agencies.
The environment is always clean with stimulating images and artefacts throughout the communal areas. Even during difficult periods, her personal care, hair and hygiene are good.
Rivermead has been our lifeline - I can't envisage my mother's life elsewhere.
My wife is well accepted here, all the staff help her. The food is very good and I have been made very welcome to have my lunch here with her, it is very good. I would certainly recommend it to people to bring any member of the family requiring the service and help.
Rivermead is an excellent care home.My father has advanced dementia and the staff are so caring and strive to give the best possible attention to all residents and treat them with dignity and respect. The home itself is a lovely, homely building with the residential rooms set in a square around a central lounge and dining area in memory lane (dementia Unit). This is reassuring from a safety perspective. The carers and nursing team are attentive and spot any issues without delay.
I have been at Rivermead for over a year while my husband has been unwell. It feels like home, all staff are caring and friendly. I go on trips with activities regularly and have been shopping, out for coffee trips and the lavender farm.
During this time he has been cared for by experienced friendly nursing staff. He is very well fed, the food is excellent and caters for lack of teeth! The entertainments are very good but could do with a bit more for the gentlemen. Outings are every week,m very varied and entertaining. Dad grows tomatoes in the greenhouse as this is something he has always done and keeps him interested in the garden. All in all, I think Rivermead Care Home is very well run and the residents are well looked after.
The staff are friendly and helpful. The area itself is good for the residents to go outside and take a walk. The care home is always clean and tidy. Big sitting area and relaxing areas. The gardens are lovely, could imagine residents would love it in the summer. I've experienced seeing the live music within the care home, the activities too. There's always something going on and it seems the residents enjoy the activities etc.
Within 10 days at Rivermead he was a different man. Allowed help with personal care, he is now clean, dressed, clean shaven and up and about for a while each day. He appears calm, happy, settled and is eating really well. I cannot thank the team at Rivermead enough for their care of my father. I am so pleased we made this move. His quality of life has improved tremendously.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (2)
- 10 Jul 2026
Our residents have been making the most of the lovely weather by spending time relaxing in the garden and enjoying the peaceful surroundings. We are so fortunate at Rivermead to...
- 10 Jul 2026
Our residents recently enjoyed a lovely day out at the beautiful Bempton Cliffs, making the most of the fresh sea air and spectacular views along the Yorkshire coast. We were...
- 10 Jul 2026
We were delighted to welcome Hannah from Once Upon a Tune to Rivermead, and as always, she brought so much joy, energy, and engagement to our residents. Hannah's sessions are...
- 29 Sep 2026Organiser: Barchester Rivermead Care Home
- 17 Oct 2026Organiser: Barchester Rivermead Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Rivermead Care Home.
Meet the Team (9)

Hi, my name is Chloe, and I am the General Manager here at Rivermead. I started my career in care when I was 18, supporting people in the community. I qualified as an RMN from the University of York in 2014 and, since then, have worked in a variety of roles within mental health services.
I joined Barchester in May 2025 to explore social care and bring my skills and knowledge to contribute to the care of residents and support my colleagues in their roles.
I have a passion for reading and love spending time with my husband and 2 daughters.

Hi, my name is Clare, and I am the Deputy Manager. I began at Rivermead as an agency nurse and enjoyed the atmosphere and the residents at Rivermead so much that I decided to work at Rivermead full-time. I quickly became the unit manager of Westow B and work hard to ensure the best quality of care for our residents.
I am very thorough in my work, and I am a very familiar face to all of the residents. I am a caring, comforting nurse. who is always there to offer a helping hand.
In my spare time, I enjoy spending time with my family and friends.

Hi, my name is Becky, and I am the home's administrator. My job as the home administrator is to ensure all the finances and all records are kept up to date.
The role is varied, and there are many aspects to what we complete as a team, but no two days are the same, and there is rarely a quiet moment. I love the hustle and bustle and always have a smile for everyone.

Hi, my name is Charlotte, and I am the friendly face you’ll see when you arrive at reception here at Rivermead. As an Admin Assistant, I play a key role in keeping the home running smoothly—welcoming visitors, supporting residents and families, and assisting the team with day-to-day administration.
I was inspired to join Barchester after my dad lived in one of our sister homes, giving me a personal insight into the care and compassion Barchester provides. That experience motivated me to be part of a team that makes a real difference in people’s lives. In my spare time, I enjoy spending quality time with my family.

Hi, my name is Megan, and I am a highly experienced and reliable night unit manager who ensures the smooth and safe running of the unit during overnight hours. I am committed to providing exceptional care and support to both residents and staff, maintaining a calm and efficient environment throughout the night.
My strong leadership and problem-solving skills make me an invaluable part of the team. When I am not working, I spend time with my two young children.

Hi, I am Nicola, the Activity Coordinator at Rivermead, planning and delivering a variety of interactive and stimulating activities throughout the week for all residents. I focus on person-centred care, tailoring activities to each resident's individual choices and interests.
I find my role incredibly rewarding, as I help residents enjoy life to the fullest, enhance their experiences, build friendships, and support their overall well-being.

Hi, I am Sarah, and along with my team, I am responsible for the catering service throughout the home.
I plan menus with input from residents and relatives to ensure balanced, nutritious meals throughout the day.
I have worked in the catering industry for around 22 years in hotels, pubs, restaurants and care homes.

Hi, my name is Sam, and I lead our housekeeping team with dedication and a keen eye for detail. Committed to maintaining a clean, safe, and welcoming environment, I ensure every space is cared for to the highest standard.
My hard work and leadership play a vital role in creating a comfortable atmosphere for both clients and staff here at Rivermead Care Home.

Hi, my name is Pat, and I am the resident ambassador at Rivermead. I am in charge of ensuring the residents' voices are heard and heading up the residents' meetings.
I take my role very seriously and enjoy advocating for everybody. I enjoy coming over to Memory Lane and playing games with the residents and enriching their lives, as well as the residents on the Westow unit.
I am the first to every event within the home and enjoy joining in any activity, no matter how big or small.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Rivermead Care Home to verify any information. View our terms and conditions. Barchester Rivermead Care Home has an Enhanced Service -more info.