Barchester Rivermead Care Home

123 Scarborough Road, Norton, Malton YO17 8AA
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9.5 81 Reviews
  • Barchester Rivermead Care Home, Malton
Rivermead is a purpose-built care home, providing first-class 24 hour general nursing care, as well as expert care for those living with dementia in the Memory Lane Community. The home has 5 exclusive premium rooms overlooking the countryside.

All staff recognise that every individual is unique, and each person will require different kinds of care, the services include residential and nursing care, as well as expert dementia care, all provided bespoke to each person, depending on the individual care needs.

The home has a dedicated 'memory lane community' designed especially to give those with various dementia needs as much independence as possible within a comfortable, stimulating environment, whilst providing loved ones with peace of mind.

Rivermead provides a varied life enrichment programme full of social events and individual hobbies, so there is always something to do and look forward to. Created to empower all residents by cultivating personal interests, activities include exercise, arts and crafts, baking, gardening, music and much more!

Care Provided by Barchester Rivermead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1835

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Rivermead Care Home for full pricing details and T&Cs.

Contact Barchester Rivermead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Rivermead Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chloe Baron (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (12)

Barchester Rivermead Care Home Reviews (81)

9.5

Barchester Rivermead Care Home has a Review Score of 9.5 (9.533) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Rivermead Care Home has 81 reviews.

Overall Experience
  • 57
  • 21
  • 0
  • 0
  • 3
Date Published
  • 81
  • 4
  • 12
  • 22
  • 59
Reviewer Connection to Barchester Rivermead Care Home
  • 24
  • 15
  • 11
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Susan Y (Wife of Resident) published on 16 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so worried about leaving my husband for a week in a care home. But after seeing for myself the care and attention that is given to each resident, my mind was made up that this was the home for my husband.
Thanks to all the staff at Rivermead who made my husbands stay so worth while.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Barchester Rivermead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.533 for Barchester Rivermead Care Home is calculated as follows: ( (186 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 259 Ratings = 4.533
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Rivermead Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (6)

Chloe

Chloe Baron

Job Title: General Manager Joined: 2025

Hi, my name is Chloe, and I am the General Manager here at Rivermead. I started my career in care when I was 18, supporting people in the community. I qualified as an RMN from the University of York in 2014 and, since then, have worked in a variety of roles within mental health services.


I joined Barchester in May 2025 to explore social care and bring my skills and knowledge to contribute to the care of residents and support my colleagues in their roles.


I have a passion for reading and love spending time with my husband and 2 daughters.

Rebecca

Rebecca Shields

Job Title: Home Administrator

Hi, my name is Becky, and I am the homes Administrator.   My Job as the home administrator is to ensure all the finances are up to date and all records are kept up to date.


The role is varied, and there are many aspects to what we complete as a team, but no two days are the same, and there is rarely a quiet moment. I love the hustle and bustle and always have a smile for everyone.

Charlotte

Charlotte Rose

Job Title: Admin Assistant Joined: 2026

Charlotte is the friendly face you’ll see when you arrive at reception here at Rivermead. As our Admin Assistant, she plays a key role in keeping the home running smoothly—welcoming visitors, supporting residents and families, and assisting the team with day-to-day administration. Her warm, approachable manner helps create a positive first impression and ensures everyone feels at ease. Charlotte was inspired to join Barchester after her dad lived in one of our sister homes, giving her a personal insight into the care and compassion we provide.


That experience motivated her to be part of a team that makes a real difference in people’s lives. In her spare time, Charlotte enjoys spending quality time with her husband and their two daughters, making the most of family life.

Mandy

Mandy Price

Job Title: Unit Lead

Mandy is a valued part of the team, and she is the unit manager of the Sunset Unit. Mandy has been a nurse for over 20 years, specialising in different parts of nursing. Mandy is our wellbeing champion and enjoys every aspect of her job.


Mandy enjoys working with dementia residents, making their day filled with happiness. Mandy is kind, approachable and sensitive. In her spare time, Mandy enjoys spending time with her cats and her family, whilst enjoying the outdoors. Mandy is attentively known as ‘Auntie Mandy’ to many members of staff, a role which suits her perfectly.

Amanda

Amanda Binns

Job Title: Nurse & Unit Manager

Amanda brings over 20 years of extensive nursing experience to her role as Nurse and Unit Manager at Rivermead. Throughout her career, she has developed a strong foundation in clinical care, patient management, and team leadership.


Amanda's comprehensive knowledge and hands-on approach enable her to oversee the day-to-day operations of the unit with confidence and compassion. As a dedicated leader, Amanda is committed to fostering a supportive and inclusive environment where both residents and staff feel valued and empowered. She prioritises person-centred care, ensuring that every resident's individual needs, preferences, and well-being are at the heart of all decisions.

Sarah

Sarah Lightfoot

Job Title: Head Chef

Sarah, along with her team, is responsible for the catering service throughout the home.


She plans menus with input from residents and relatives to ensure balanced, nutritious meals throughout the day.


Menus change four times a year to reflect seasonal produce and ensure variety. Sarah has worked in the catering industry for around 22 years in hotels, pubs, restaurants and care homes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Rivermead Care Home to verify any information. View our terms and conditions. Barchester Rivermead Care Home has an Enhanced Service - more info.