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Barchester Rivermead Care Home

123 Scarborough Road, Norton, Malton, North Yorkshire YO17 8AA
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They deal with the most challenging of care needs and treat everyone with courtesy and respectSusan B(Daughter-in-law of Resident/Service User)
Barchester Rivermead Care Home, Malton
Rivermead has been our lifeline - I can't envisage my mother's life elsewhereDorothy B(Daughter of Resident/Service User)
Barchester Rivermead Care Home, Malton
the staff are so caring and strive to give the best possible attention to all residentsGill H(Daughter of Resident/Service User)
Barchester Rivermead Care Home, Malton

Rivermead is a purpose-built care home, providing first-class 24 hour general nursing care, as well as expert care for those living with dementia in the Memory Lane Community. The home has premium rooms overlooking the countryside with en-suite facilities.

All staff recognise that every individual is unique, and each person will require different kinds of care, the services include residential and nursing care, as well as expert dementia care, all provided...  

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Care Provided by Barchester Rivermead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Rivermead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Chloe Baron (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (12)

Barchester Rivermead Care Home Reviews (82)

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9.4

Barchester Rivermead Care Home has a Review Score of 9.4 (9.403) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Rivermead Care Home has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Lucy G (Granddaughter of Resident) published on 6 June 2016 Submitted via Website
Overall Experience
My Nana spent her last days amongst some amazing staff that gave their all, every day and night at Rivermead Care Home. The care and support offered to us as a family was incredible and we will always be grateful to all of the staff for going above and beyond their role to make us all feel comfortable and well looked after. The room and facilities were excellent. The food was fantastic and my Nana was treated with dignity from the moment she arrived to the moment she left.

I would highly recommend Rivermead Care Home and all of the staff. Overall a caring, spotlessly clean and well managed nursing home. A big thank you to all on Memory Lane xx

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Review from Susan Y (Wife of Resident) published on 16 September 2015 Submitted via Website
Overall Experience
I was so worried about leaving my husband for a week in a care home. But after seeing for myself the care and attention that is given to each resident, my mind was made up that this was the home for my husband.

Thanks to all the staff at Rivermead who made my husbands stay so worth while.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (51) & Events (2)

News
  • 10 Jul 2026

    Our residents have been making the most of the lovely weather by spending time relaxing in the garden and enjoying the peaceful surroundings. We are so fortunate at Rivermead to...

  • 10 Jul 2026

    Our residents recently enjoyed a lovely day out at the beautiful Bempton Cliffs, making the most of the fresh sea air and spectacular views along the Yorkshire coast. We were...

  • 10 Jul 2026

    We were delighted to welcome Hannah from Once Upon a Tune to Rivermead, and as always, she brought so much joy, energy, and engagement to our residents. Hannah's sessions are...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Rivermead Care Home.

Meet the Team (9)

Chloe Baron
Chloe BaronJob Title General ManagerJoined 2025

Hi, my name is Chloe, and I am the General Manager here at Rivermead. I started my career in care when I was 18, supporting people in the community. I qualified as an RMN from the University of York in 2014 and, since then, have worked in a variety of roles within mental health services.

I joined Barchester in May 2025 to explore social care and bring my skills and knowledge to contribute to the care of residents and support my colleagues in their roles.

I have a passion for reading and love spending time with my husband and 2 daughters.

Clare Keany
Clare KeanyJob Title Deputy Home ManagerJoined 2023

Hi, my name is Clare, and I am the Deputy Manager. I began at Rivermead as an agency nurse and enjoyed the atmosphere and the residents at Rivermead so much that I decided to work at Rivermead full-time. I quickly became the unit manager of Westow B and work hard to ensure the best quality of care for our residents.

I am very thorough in my work, and I am a very familiar face to all of the residents. I am a caring, comforting nurse. who is always there to offer a helping hand.

In my spare time, I enjoy spending time with my family and friends.

Rebecca Shields-Rex
Rebecca Shields-RexJob Title Home Administrator

Hi, my name is Becky, and I am the home's administrator. My job as the home administrator is to ensure all the finances and all records are kept up to date.

The role is varied, and there are many aspects to what we complete as a team, but no two days are the same, and there is rarely a quiet moment. I love the hustle and bustle and always have a smile for everyone.

Charlotte Rose
Charlotte RoseJob Title Admin AssistantJoined 2026

Hi, my name is Charlotte, and I am the friendly face you’ll see when you arrive at reception here at Rivermead. As an Admin Assistant, I play a key role in keeping the home running smoothly—welcoming visitors, supporting residents and families, and assisting the team with day-to-day administration.

I was inspired to join Barchester after my dad lived in one of our sister homes, giving me a personal insight into the care and compassion Barchester provides. That experience motivated me to be part of a team that makes a real difference in people’s lives. In my spare time, I enjoy spending quality time with my family.

Megan McNeill
Megan McNeillJob Title Night Unit Manager

Hi, my name is Megan, and I am a highly experienced and reliable night unit manager who ensures the smooth and safe running of the unit during overnight hours. I am committed to providing exceptional care and support to both residents and staff, maintaining a calm and efficient environment throughout the night.

My strong leadership and problem-solving skills make me an invaluable part of the team. When I am not working, I spend time with my two young children.

Nicola Bedford
Nicola BedfordJob Title Activities Coordinator

Hi, I am Nicola, the Activity Coordinator at Rivermead, planning and delivering a variety of interactive and stimulating activities throughout the week for all residents. I focus on person-centred care, tailoring activities to each resident's individual choices and interests.

I find my role incredibly rewarding, as I help residents enjoy life to the fullest, enhance their experiences, build friendships, and support their overall well-being.

Sarah Lightfoot
Sarah LightfootJob Title Head Chef

Hi, I am Sarah, and along with my team, I am responsible for the catering service throughout the home.

I plan menus with input from residents and relatives to ensure balanced, nutritious meals throughout the day.

I have worked in the catering industry for around 22 years in hotels, pubs, restaurants and care homes.

Sam Richardson
Sam RichardsonJob Title Head of Housekeeping

Hi, my name is Sam, and I lead our housekeeping team with dedication and a keen eye for detail. Committed to maintaining a clean, safe, and welcoming environment, I ensure every space is cared for to the highest standard.

My hard work and leadership play a vital role in creating a comfortable atmosphere for both clients and staff here at Rivermead Care Home.

Pat Marr
Pat MarrJob Title Resident Ambassador

Hi, my name is Pat, and I am the resident ambassador at Rivermead. I am in charge of ensuring the residents' voices are heard and heading up the residents' meetings.

I take my role very seriously and enjoy advocating for everybody. I enjoy coming over to Memory Lane and playing games with the residents and enriching their lives, as well as the residents on the Westow unit.

I am the first to every event within the home and enjoy joining in any activity, no matter how big or small.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Rivermead Care Home to verify any information. View our terms and conditions. Barchester Rivermead Care Home has an Enhanced Service -more info.