Barchester Rivermead Care Home

Hi, my name is Chloe, and I am the General Manager here at Rivermead. I started my career in care when I was 18, supporting people in the community. I qualified as an RMN from the University of York in 2014 and, since then, have worked in a variety of roles within mental health services.

I joined Barchester in May 2025 to explore social care and bring my skills and knowledge to contribute to the care of residents and support my colleagues in their roles.

I have a passion for reading and love spending time with my husband and 2 daughters. Read less

Hi, my name is Clare, and I am the Deputy Manager. I began at Rivermead as an agency nurse and enjoyed the atmosphere and the residents at Rivermead so much that I decided to work at Rivermead full-time. I quickly became the unit manager of Westow B and work hard to ensure the best quality of care for our residents.

I am very thorough in my work, and I am a very familiar face to all of the residents. I am a caring, comforting nurse. who is always there to offer a helping hand.

In my spare time, I enjoy spending time with my family and friends. Read less

Hi, my name is Becky, and I am the home's administrator. My job as the home administrator is to ensure all the finances and all records are kept up to date.

The role is varied, and there are many aspects to what we complete as a team, but no two days are the same, and there is rarely a quiet moment. I love the hustle and bustle and always have a smile for everyone. Read less

Hi, my name is Charlotte, and I am the friendly face you’ll see when you arrive at reception here at Rivermead. As an Admin Assistant, I play a key role in keeping the home running smoothly—welcoming visitors, supporting residents and families, and assisting the team with day-to-day administration.

I was inspired to join Barchester after my dad lived in one of our sister homes, giving me a personal insight into the care and compassion Barchester provides. That experience motivated me to be part of a team that makes a real difference in people’s lives. In my spare time, I enjoy spending quality time with my family. Read less

Hi, my name is Megan, and I am a highly experienced and reliable night unit manager who ensures the smooth and safe running of the unit during overnight hours. I am committed to providing exceptional care and support to both residents and staff, maintaining a calm and efficient environment throughout the night.

My strong leadership and problem-solving skills make me an invaluable part of the team. When I am not working, I spend time with my two young children. Read less

Hi, I am Nicola, the Activity Coordinator at Rivermead, planning and delivering a variety of interactive and stimulating activities throughout the week for all residents. I focus on person-centred care, tailoring activities to each resident's individual choices and interests.

I find my role incredibly rewarding, as I help residents enjoy life to the fullest, enhance their experiences, build friendships, and support their overall well-being. Read less

Hi, I am Sarah, and along with my team, I am responsible for the catering service throughout the home.

I plan menus with input from residents and relatives to ensure balanced, nutritious meals throughout the day.

I have worked in the catering industry for around 22 years in hotels, pubs, restaurants and care homes. Read less

Hi, my name is Sam, and I lead our housekeeping team with dedication and a keen eye for detail. Committed to maintaining a clean, safe, and welcoming environment, I ensure every space is cared for to the highest standard.

My hard work and leadership play a vital role in creating a comfortable atmosphere for both clients and staff here at Rivermead Care Home. Read less

Hi, my name is Pat, and I am the resident ambassador at Rivermead. I am in charge of ensuring the residents' voices are heard and heading up the residents' meetings.

I take my role very seriously and enjoy advocating for everybody. I enjoy coming over to Memory Lane and playing games with the residents and enriching their lives, as well as the residents on the Westow unit.

I am the first to every event within the home and enjoy joining in any activity, no matter how big or small. Read less