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- Amarna House Care Home - Avery Healthcare







Amarna House has been offering residential, dementia and respite care to the residents of the York area for the past ten years.
Couples and companions are warmly welcomed in the home where their well-being, comfort, and happiness are a top priority.
Benefits including the support of the Friends of Amarna House, who staff the Book Nook Café and regularly visit (sometimes with their dogs).
Residents can take advantage of an indoor garden,...
Care Provided by Amarna House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Amarna House Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Amarna House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Linda Donnellan-Beevers (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Car park available.
Amarna House Care Home - Avery Healthcare Reviews (55)
Amarna House Care Home - Avery Healthcare has a Review Score of 9.0 (8.980) out of 10, based on 12 reviews in the last 2 years.
Over all time Amarna House Care Home - Avery Healthcare has 55 reviews.
Thank you!
All the team were saddened by the loss your Mum was always well thought of by all the team even through challenging moments the Team pride themselves on Providing the highest level of End of Life Care and we are very happy you took the time to recognise this From all the Team please again accept our sincere condolences
Very well looked after.
Amarna house staff ensure the best care and support is delivered ensuring safety and wellbeing of all our residents
Couldn't put into words how fantastic all the staff has been to my Grandma and all of our family. My Grandma has only moved in in the last 6 months and continues to be a safe haven for her, she absolutely loves it, down to the lovely staff that takes care of her, the lovely facilities and activities they plan and the food! Thank you to the whole team for all the wonderful work you do and how engaged you are in my grandmas care!
Kind Regards
Linda Home Manager
can't fault the care for my grandma. The staff are absolutely wonderful with her, caring and kind. She seems very happy there. There are plenty of games and activities for her to do, a the sunday beef dinners look amazing. The home is always clean and tidy and her care plan and reviews are very thorough, well thought out and relevant to her needs
kind regards
Linda Home Manager
He is eating all the daily homemade meals and baking, something he was avoiding at home.
My uncle is so happy, settled and enjoys attending daily activities and trips out.
I visit and leave knowing my uncle is cared for, safe and thriving.
Thank you to all the hard working staff.
Thank you for your kind words, we are so pleased we were able to help. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
I would not recommend this care home my father was in mossdale before this one and all the staff are very good with the relatives keeping updates on my father on a regular basis. This care home says they will update you when the resident moves in then they put something in place so that they don't have to tell you much information at all even if they get put in hospital it means the care home doesn't have to tell you at all and also this means while in hospital there treatment won't get told to you neither
Thank you for taking the time to share your feedback. I'm sorry to hear that you've felt disappointed with the communication around your father's care. We always aim to provide a supportive environment for every resident and their family.
During a time of extreme stress, with an unsettled agitated mum, Amarna House (whole team) have gone above and beyond. From inviting me in when they had no availability to have a look around, (no appointment), To moving really quickly with an amazing 'can do' attitude and welcoming my mum into their home. Reception exceptional, home manager a real shining star on thinking on her feet and making things happen to the office staff and great staff in the unit.
Thank you for your kind words June, we are so pleased we were able to help. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
Afternoon tea on St Valentines Day. The room and tables were prettily decorated following a St Valentine theme. As usually, the staff were kind, patient, attentive & obliging. They fostered a comfortable, relaxed & happy atmosphere in which lovely finger food & endless tea was enjoyed, always going the extra mile to ensure residents & their visitors were entertained. A very pleasant event!
Thank you for your kind words, we are so pleased you enjoyed the afternoon. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
Valetine afternoon tea party was excellent - food was quality - staff looked after all us extremely well.
Thank you for your kind words, we look forward to the next event.
I'm very happy with the standard fo care that my partner is receiving. Very friendly staff. Food very good & cleanliness etc. I feel he is being left in safe hands.
Thank you for your kind words, We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
My daughter fought to get her Dad into the best care home possible after mistakes were made prior to being in care, he was misunderstood and his health was deteriorating whilst the lengthy process of evaluating his needs took place. My daughter pushed forward and my ex-husband was accepted into Amarna House with his health issues, weight loss and little trust in people. It was the best decision made. He has been there for around 15 months now, he has gained weight and gained trust in the staff. The staff are all fantastic and the manager is amazing, great leadership pays off. The manager and her team, keep a lovely clean home, greet all the residents with a hello and their names and are gentle and encouraging with them. The gardens are safe and secure for the residents to enjoy. Entertainment is put on for the residents on a regular basis. My daughter would not want her Dad anywhere else and I'll second that. Well done team Amarna.
Thank you for your kind words, we are so pleased we were able to help. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
Attended excellent garden part on (pirate themed) staff all dressed in excellent pirate costumes. The food and entertainment was exceptional. Staff couldn't have been more attentive. Residents, including my husband, who couldn't or didn't want to venture outside were well cared for. Everyone had a wonderful time, and the weather was even good. Thank you to all who made this wonderful for all who attended. Special thanks to the kitchen staff for the excellent food.
My husband has Alzheimer's. He has been a resident at Amarna House for 6 months. I am lost in admiration for the staff. I believe they have given him a sense of security, which he badly needed. Their consistent, gentle care has made him feel safer in his bewildering world. He has gained weight, again needed, and is physically well. I feel that care and support from all the staff, not just care staff, at Amarna House has given us the peace just to enjoy our time together.
Thank you for your kind words, we are so pleased we were able to help. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House.
I would like to thank all the staff for looking after Mum in her last weeks. Going home after visits was a huge weight off knowing Mum was really cared for when you are not there, and you feel as though you want to do more but you can't. Forever grateful to all the staff for making Mum's last days as comfortable and as peaceful to her passing. Thank you all the staff.
Cannot thank the staff at Amarna House enough. They have compassion, care and spirit in all of them. We feel very safe leaving our mother in the care of these people as we go back abroad. The manager is exceptional and leads a fantastic team. I am a nurse myself and cannot fault anything. Keep up the good work team.
Reflecting on our family's time at Amarna House, we deeply appreciate the tireless dedication of the carers who provided unwavering support to our loved one. Despite their commendable efforts, concerns arise regarding management transparency and integrity. While the care home manager demonstrates efficiency in operations, her lack of genuine people skills is evident, and PR exercises often fall short of fostering true transparency. Annual fee increases without proportional benefits for staff exacerbate these concerns. Broken promises and a lack of honesty mar our overall experience. While we acknowledge the care provided, we hesitate to recommend Amarna House until there's a genuine commitment to transparency. We hope for improvements that prioritize honesty and uphold promises, ensuring future residents receive the care and respect they deserve. Note: on 1/9/23 the Care Home Manager stated during a meeting of five that no previous employee would ever be welcome back. No exceptions!
Please feel free to contact us should you wish to discuss your concerns further.
The care home manager and her team of dedicated staff have done everything they can to ensure my mum was made to feel welcome and put at ease.
I have been kept well informed about how Mum's needs are being met and myself and family members are made to feel very welcome when we visit.
My mum is unable to take care of her own personal needs due to dementia and it was heartbreaking to see her declining in appearance. Even though Mum does not know who I am, I still wanted her to look like my mum as this is the only comfort I can get and Amarna has given me that back. Mum always took pride in her appearance and had high hygiene standards and Amarna staff are going above and beyond to ensure Mum looks well presented and clean and this makes me extremely happy as I know this is what Mum would want if she could speak.
Thanks to all the team at Amarna for your hard work.
Thank you for your kind words, Mandy, we are so pleased we were able to help. We always try to go above and beyond to enhance the well-being of all our residents at Amarna House. We look forward to seeing you soon!
My aunt recently moved into Amarna House for a respite stay. Amarna House changed my perception on care homes and I am delighted with every aspect. There is a warm welcome throughout the home, great activities, good hearty meals and the cleanliness is remarkable. Amarna House is a very homely place with a great manager and fantastic staff in all areas.
I am pleased to hear your perception has now been changed for the better and it is lovely to hear your kind thoughts of your aunt's stay. We wish you all the best for the future and hope to see you again soon.
I visit Amarna House Care Home twice a week to visit my neighbour, who I looked after. It is always nice to see the smiling faces of the staff and also how clean it is. They do a lot for the residents, playing music and games, and also put on themed days, which are very good indeed. Everyone comes together, all enjoying themselves. I was at the Halloween party on Tuesday, which was absolutely brilliant, and the food that was put on was exceptional. I danced with some of the residents who all thoroughly enjoyed it, looking forward to the Xmas one. All staff and visitors dress up and look the part. Keep it up.
Thank you very much, Pauline, for your lovely words and continued support at Amarna House. We look forward to seeing you at the Christmas Party!
She enjoyed her room with its view. Though not mobile, she delighted in the birds and in the garden. Staff would take her to the garden.
A good feature of Amarna House is the continuity of staffing. We would see the same staff and my stepmother could form good relationships, essential for dementia patients. Unlike other care homes I visit, Amarna House has a calm and contented atmosphere.
A final, thoughtful touch. When she died unexpectedly in her sleep, the staff laid her out beautifully in her own clothes with a religious symbol that they knew mattered to her.
Dear John,
Thank you so much for your kind words about your Stepmother's care. We pride ourselves at Amarna House for giving every resident dignity and respect right through until the end and your stepmother will be greatly missed by us all.
Kindest Regards,Linda Donnellan-Beevers
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Amarna House Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Amarna House Care Home - Avery Healthcare.
Meet the Team (5)

Linda is a Qualified Nurse with over 25 years of experience in the NHS and Care Industry. She has worked for Avery Healthcare for 13 years in roles such as Regional Support Manager, Quality and Home Manager. Linda has a hands-on approach and the residents are at the forefront of Care Delivery. She promotes a supportive well-being working environment with diversity and equality throughout. Linda advocates person-centred care and for residents to have direct involvement in how the home is managed.

Mollie joined the team four years ago with a care background in Home Administration. Mollie supports the Home Manager in many aspects including recruitment, HR, and Contracts and is always on hand with any questions in relation to Finances.

Chloe is an experienced Senior Carer and has a vast knowledge of Dementia Care and Mental Health Well-being.
She has a person-centred approach and is our Infection Prevention Lead for Amarna House and monitors all aspects of Infection Control and Staff Training.

Jo has worked in Amarna House for over ten years as a care assistant and has progressed to a Senior Carer and completed the City and Guilds Accredited Advanced Senior Carer training. Jo is now working alongside Chloe as the Clinical Lead. Jo oversees person-centred care planning, medication reviews and GP visits but also supports residents and staff on the floors.

Alicia started at Amarna working as a care assistant before progressing into a Senior Carer and then a Team Leader role.
She then progressed further into the Home Trainer and is responsible for keeping the staff up to date with the relevant training and also supporting the mental health and well-being of the staff and residents.
Frequently Asked Questions about Amarna House Care Home - Avery Healthcare
What types of Care is Amarna House Care Home - Avery Healthcare registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Amarna House Care Home - Avery Healthcare have?
There are 80 Single Rooms.
What are the Facilities & Services at Amarna House Care Home - Avery Healthcare?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Amarna House Care Home - Avery Healthcare to the centre of York?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amarna House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Amarna House Care Home - Avery Healthcare has an Enhanced Service -more info.