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- Amarna House Care Home - Avery Healthcare







Amarna House has been offering residential, dementia and respite care to the residents of the York area for the past ten years.
Couples and companions are warmly welcomed in the home where their well-being, comfort, and happiness are a top priority.
Benefits including the support of the Friends of Amarna House, who staff the Book Nook Café and regularly visit (sometimes with their dogs).
Residents can take advantage of an indoor garden,...
Care Provided by Amarna House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Amarna House Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Amarna House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Linda Donnellan-Beevers (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Car park available.
Amarna House Care Home - Avery Healthcare Reviews (55)
Amarna House Care Home - Avery Healthcare has a Review Score of 9.0 (8.980) out of 10, based on 12 reviews in the last 2 years.
Over all time Amarna House Care Home - Avery Healthcare has 55 reviews.
My dad was admitted to Amarna House care home about one week ago. The staff are lovely and very professional. The manager is amazing. Thanks to her, I feel like my dad couldn't be in safer hands. She is very fair and professional. He has gained trust in her due to her professional nature. The home is very, very clean and friendly.
I like to visit my friend regularly and have always found the staff so very friendly, caring and helpful. Very impressed with the standards and care given.
Thank you for taking the time to review Amarna House Care Home in York. We are delighted to hear that you enjoy your visits to our home and how satisfied you are with the care provided by our staff team. We look forward to seeing you again on your next visit. Best wishes.
Excellent staff, high standards, excellent facilities.
Thank you for taking the time to review Amarna House Care Home in York and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team. Best wishes.
Very nice care home. Very clean, smart, tidy and well-kept. Staff very caring and have great personalities. Would recommend it to anyone who needed a good care home.
Thank you for taking the time to review Amarna House Care Home in York and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents....
On one occasion my mother was hit by another patient and the care team rang to inform me. I was shocked to see the extent of bruising on her head. They did put in an action plan to keep the residents separate. It's not happened since.
Thank you for taking the time to review Amarna House Care Home in York. We keep residents on our high-dependency dementia suite as safe as possible and react to all situations whilst giving individual residents as much protection as possible. However, at times issues may arise due to communal...
On making the hard decision to put my mum into a care home (especially during a pandemic) I cannot express my thanks enough for the care and dedication that all the staff at Amarna gave my mum. After a month my mum came alive again. Chatty, witty and back to how she used to be. Her humour and laughter shone. It was the right decision and the right setting for my mum. They listened to me and to my mum (even though she had dementia) and they couldn't do enough for us. They had regular activities and took them in the grounds on sunny days which my mum loved (sitting with a drink). Highly recommend.
Thank you for your kind comments. The team were delighted to take care of your mum, who showed us all how to have a sense of humour. She was our matriarch of the unit, and she kept all the girls up to date with her stories. She is still greatly missed, and it was a pleasure for all of us to have...
Encouraged to make the room their own. Always easy for relatives to talk to a relevant carer. The manager is accessible and appears to know her residents, working on the units and also night shifts. Visits easy to arrange and covid secure. All front-of-house staff friendly and welcoming.
Thank you for taking the time to review Amarna House Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis, in order to provide an exceptional level of care and a warm/welcoming environment for residents and visitors alike. Best wishes, Rachel.
My mother is always treated with respect and dignity.
Thank you for reviewing Amarna House Care Home. It is great to hear such positive feedback about the care provided to your mother. I will be sure to pass this on to the rest of the team. Best Wishes, Ryan
The experience has been in every respect fantastic. All staff professional, personable, and very caring. Proper quality - highest of standards. Above all - excellent communications.
Thank you for taking the time to review Amarna House Care Home. We are delighted to hear such wonderful feedback about our home. I will be sure to pass on your kind words to the rest of the team. It is a pleasure to have your mother as part of our warm and welcoming community and it is great to...
Due to Covid restrictions, it is very difficult to give a true review of all the facilities as we are not allowed in rooms, kitchen, dining etc, however, the team that is looking after our mum are very kind and caring, we know she is in the best place for her circumstances. It is very upsetting having to put a loved one in a home but we know she is being cared for. Wish we could see her more often without masks, gloves and aprons and try to get back to as normal as possible under the difficult situation we found ourselves in last November.
Thank you for taking the time to review Amarna House Care Home. We understand how overwhelming it can be when a loved one moves into care, and therefore our highly trained staff team do their very best at making this an enjoyable and stress-free experience for all parties. It is a true pleasure to...
For three years my father has had excellent care from all your staff. He is 100 years old and recently had another new hip. The care he has had has been amazing, so glad he is in Amarna House.
Thank you for taking the time to review Amarna House. We are delighted to hear such kind words about our home. Our staff team go above the standards daily to deliver an exceptional level of care to all residents daily and cater for all individuals' needs. It is a true pleasure to have your father living with us in the loving care community that we create. Best wishes, Rachel.
Great care there always, above and beyond. I have got peace of mind knowing she is well cared for.
Thank you for taking the time to review Amarna House Care Home. Our staff team are delighted to hear how satisfied you are with our home and the exceptional level of care we deliver daily. Best Wishes, Ryan.
My mother has been a resident at Amarna House Care Home for over 2 years and during that time she has been very happy and content. The staff are professional and caring, they provide a wonderful atmosphere throughout the care home. All aspects of hygiene, medications, cleanliness and monitoring of individual health issues are of the highest standard. I would thoroughly recommend Amarna House Care Home to anyone looking for a happy welcoming, warm and safe environment.
Thank you for reviewing Amarna House Care Home. Our team are so delighted to hear such kind words about our home and staff members. Our stringent hygiene routine allows our home to be a save haven for any new or existing residents, and our highly trained staff team go above standards to ensure that every resident feels welcome and comfortable when staying at our home.
Amarna House is a wonderful and amazing home, with great facilities for all residents. The staff are fantastic and very person-centred. Knowing that my mother is well looked after day or night, being well cared for by all of the amazing care staff. The manager has an excellent home and brilliant staff and she herself has been fantastic and is always ensuring that her team and each resident has a smile on their faces. Thank you for all your hard work team Amarna House.
Hi James, thank you for reviewing Amarna House Care Home. Our staff team will be delighted to hear such kind words; I will ensure to pass on the message. Best Wishes.
Staff are friendly and great with the residents and the families of residents who visit.
During the time that my brother has been in the care of Amarna House the level of care has been outstanding. Nothing is too much trouble - the patience and understanding of his needs on all levels have been met. The kindness for the family during a very difficult time has been amazing and I cannot thank them all enough for all that they do on every level. On visiting, we are made very welcome and the example set of how things should be run is right there!
Facilities are excellent and supported by other staff members. Overall management is the highest "hands-on" that produces a good working relationship in all aspects of the home.
The staff are very caring. Amarna House is spotlessly clean and comfortable.
In the few months that mum has been staying in this care home, we have seen a remarkable improvement in both mum's physical and mental well being. The colleagues are all so kind and helpful and nothing is too much trouble when we ask for any help.
During my husband's stay in Amarna House, he has been well cared for with dignity and respect. The staff and management at the home have also been very supportive of me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Amarna House Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Amarna House Care Home - Avery Healthcare.
Meet the Team (5)

Linda is a Qualified Nurse with over 25 years of experience in the NHS and Care Industry. She has worked for Avery Healthcare for 13 years in roles such as Regional Support Manager, Quality and Home Manager. Linda has a hands-on approach and the residents are at the forefront of Care Delivery. She promotes a supportive well-being working environment with diversity and equality throughout. Linda advocates person-centred care and for residents to have direct involvement in how the home is managed.

Mollie joined the team four years ago with a care background in Home Administration. Mollie supports the Home Manager in many aspects including recruitment, HR, and Contracts and is always on hand with any questions in relation to Finances.

Chloe is an experienced Senior Carer and has a vast knowledge of Dementia Care and Mental Health Well-being.
She has a person-centred approach and is our Infection Prevention Lead for Amarna House and monitors all aspects of Infection Control and Staff Training.

Jo has worked in Amarna House for over ten years as a care assistant and has progressed to a Senior Carer and completed the City and Guilds Accredited Advanced Senior Carer training. Jo is now working alongside Chloe as the Clinical Lead. Jo oversees person-centred care planning, medication reviews and GP visits but also supports residents and staff on the floors.

Alicia started at Amarna working as a care assistant before progressing into a Senior Carer and then a Team Leader role.
She then progressed further into the Home Trainer and is responsible for keeping the staff up to date with the relevant training and also supporting the mental health and well-being of the staff and residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amarna House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Amarna House Care Home - Avery Healthcare has an Enhanced Service -more info.