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Barchester Mulberry Court Care Home

Clifton Park Avenue, Shipton Road, York, North Yorkshire YO30 5PD
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Barchester Mulberry Court Care Home, York
Barchester Mulberry Court Care Home, York
Barchester Mulberry Court Care Home, York

Barchester Mulberry Court Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen...  

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Care Provided by Barchester Mulberry Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 64 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mulberry Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stacey Nicholson (Regional Director)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Barchester Mulberry Court Care Home Reviews (85)

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9.6

Barchester Mulberry Court Care Home has a Review Score of 9.6 (9.565) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Mulberry Court Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Jude (Daughter of Resident) published on 2 September 2016 Submitted via Postal Card
Overall Experience

Sadly our mother died in Mulberry Court but I must say that the care she received was superb. The staff were respectful and kind and we are most grateful to them.

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Review from Sue W (Daughter of Resident) published on 30 June 2016 Submitted via Website
Overall Experience

Looks lovely which made us choose for my Dad. A very nice place if you are able bodied. However, my dad spent 4 months of his 6 month residency in bed. He needed assistance to get out of bed and into a wheelchair. As a family we got the impression this was too much like hard work to bother with. He left his room on 2 occasions. Staff run off their feet. On reflection definitely not worth £1000.00 per week in our opinion. Dad passed away while in residency and as we cleared his room, which involved passing the managers office on several occasions we got no acknowledgement whatsoever. Uncaring attitude.. Money went missing from room on 2 occasions. Reported and zero concern. Told 2nd time that a no money policy had been adopted. Swept under the carpet. Nurses and carers on day shifts can't be faulted. Dad didn't care for night shift, he felt everything was too much trouble. We spoke to manager but go no feedback or answers.

Reply from Tom Holloway, Senior Digital Marketing Executive at Barchester Mulberry Court Care Home

Thank you for taking the time to complete your review of Mulberry Court. We take all feedback we receive seriously.

Comments we receive from residents, families, visitors and professionals help us reflect on the quality of our service, enabling us to maintain high standards and continue...  

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Review from Katie F (Friend of Resident) published on 8 March 2016 Submitted via Website
Overall Experience

The care home is a lovely environment with friendly staff and good facilities. It always seems clean and facilities are lovely, with a nice garden.

My issues with the home are as follows:

Air conditioning used in winter to keep corridors to a cool 21 degrees - not warm enough for an older person. This dissuades my friend from going out and using the lounges.

Staff often sat chatting at nurses station instead of interacting with residents

Food often not appropriate, for example a spicy stir fry and rice!

Staff speak way too quietly to my friend who is very deaf. I would expect staff in the care profession to know this and adjust accordingly.

Activity programme mediocre at best. 'Come down and have a chat with your fellow residents' is not an activity in my opinion! This weeks 'programme' had only 2 days where an actual activity is taking place and one of those was cancelled! Nothing ever happens at a weekend

Reply from Tom Holloway, Digital Marketing Assistant at Barchester Mulberry Court Care Home

Thank you for taking time to review our home and service. We take any feedback we receive very seriously, as we strive to continually improve our home. Please see our response to the issues raised below:

1. Air conditioning used in winter to keep corridors to a cool 21 degrees - At Mulberry...  

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Review from Philip C (Regular Volunteer) published on 16 February 2016 Submitted via Postal Card
Overall Experience

I had not come to visit Mulberry Court for several years and was delighted to find it as pleasant, welcoming and well-managed as in previous years.

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Review from Macy (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card
Overall Experience

Staff are always friendly and pleasant. It appears that, sometimes there are staff shortages and inexperienced agency staff. This is something the staff themselves often comment on. My only averse comment would be the frequency I find my mother's room to be untidy. The bed is often unmade when I visit after lunch. Bins are not emptied and it appears the room has not been cleaned. I would ask that my mother is given a bath more often. The quality of the bedding is poor and I would expect better for the high fees.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (81) & Events (0)

News
  • 16 Aug 2026

    Yesterday evening here at Mulberry Court Care Home - Barchester Healthcare we held a cheese and wine evening where we invited our residents, their families, their friends and the community...

  • 16 Aug 2026

    We are down at Tesco Extra today in Clifton Moor promoting our care home’s services and upcoming events. We are offering support and advice to members of the local community...

  • 08 Jul 2026

    Well it's been our annual summer fair here at Mulberry Court and what a wonderful (and windy) afternoon we've had. The rain thankfully held off as residents, family and friends...

Upcoming Events

There are no upcoming events for Barchester Mulberry Court Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Mulberry Court Care Home.

Meet the Team (13)

Jane Hughes-Cook
Jane Hughes-CookJob Title:General ManagerJoined: 2026

Jane Hughes-Cook appointed General Manager at Mulberry Court Barchester Healthcare

Mulberry Court Barchester Healthcare has appointed Jane Hughes-Cook as General Manager.

Jane, who is a trained nurse, brings with her over 20 years of leadership experience in mental health and dementia care services.

Mulberry Court is a purpose-built care home, providing excellent 24-hour nursing and residential care, offering long-term or respite support, with skilled and attentive staff, committed to providing individualised care in a safe and friendly environment.

Jane’s appointment comes at a pivotal time, as the UK care home sector is currently navigating major political changes, rising demand for luxury and specialised facilities, and persistent financial and workforce pressures.

Jane joins Mulberry Court from her recent role as Operations Manager at a national care organisation, where she successfully led multidisciplinary teams and improved outcomes across a portfolio of specialist care homes.

Stacy Nicholson, North & North East Regional Director said: “We’re delighted to welcome Jane to the Barchester Healthcare team.”

“Her experience, strategic insight and dedication to patient-centred care will be instrumental in driving the continued success of Mulberry Court York, providing individualised care in a safe and friendly environment.

Jane will lead all daily operations, staff performance, and resident care quality, ensuring the home meets strict regulatory standards, managing financial budgets, and creating a safe, welcoming home for residents.

Her immediate focus will include enhancing patient pathways, improving access to services, expanding local community engagement and supporting the wellbeing and development of her team.

Jane said: “I’m honoured to join Barchester Healthcare and lead Mulberry Court to build local community links to keep occupancy stable.”

"This is a unique opportunity to make a meaningful difference by overseeing personal and clinical care plans to make sure residents get top-quality, person-centred support, and I look forward to working with a talented team to further build on the service’s strong foundations.”

Joshy Thomas
Joshy ThomasJob Title:Deputy ManagerJoined: 2016

Hi, my name is Joshy and I am the Deputy Manager at Mulberry Court.

I have been a qualified RGN since 2005 and have worked in nursing homes and rehabilitation centres bringing a wealth of knowledge and experience to the home.

In 2016 I relocated to York and joined the Mulberry Court team as a staff nurse progressing my career to Unit Manager and now Deputy Manager in 2020. I aim to deliver the highest standard of nursing care to our Residents. I am a friendly and approachable person.

Alison Foster
Alison FosterJob Title:Home AdministratorJoined: 2008

At Barchester Mulberry Court, our Home Administrator has the important role of overseeing the daily business and office operations. Everyone at our home appreciates Alison’s commitment to managing finance and particularly payroll, as well as managing staff records, overseeing communication, and supporting the care home manager to ensure Mulberry Court is compliant.

Alison is an essential ingredient to the smooth running of Mulberry Court, contributing to the heartfelt inclusion in the health, safety, and daily happiness of every resident and staff member.

Alison says “it’s been an exciting and challenging couple of years, with the implementation, roll out, and familiarisation of new systems, and having a supporting role to the home's new digitalisation with Medius, Optima, Enable and ConneX”.

Alison has been with Mulberry Court for over 18 Years.

In her spare time, Alison is a York Knights Rugby League season ticket holder, following the club for over 20 years. Alison says, “an exciting season, with York Knights debut in the top flight, positioned tenth in the Super League standings with seven wins from 23 matches”.

Alison also has a share in a racehorse and enjoys going racing with her family to many venues, including Thirsk & Newcastle, to name a few.

Ida Juliao
Ida JuliaoJob Title:Unit Manager

Hello, my name is Ida and I am one of the Unit Managers here at Mulberry Court. I have worked here for many years and enjoy providing high-quality nursing care for residents.

The unit I am responsible for is called ‘The Ridings’ and is on the ground floor of the building. I like to encourage team cooperation and good communication and create an atmosphere that feels welcoming for everybody

Lizzy Varghese
Lizzy VargheseJob Title:Unit ManagerJoined: 2017

I worked at Mulberry Court as a Bank Nurse for many years, whilst also having a career in the NHS. In 2017, I was invited to apply for the role of Unit Manager by the management team. I was successful in my application and took up the post in July of that year.

The unit I am responsible for is called ‘Regency Suite’ and is on the first floor of the building. I am very proud of the work I do at Mulberry Court, promoting good nursing care for residents and fostering a sense of team spirit and a welcoming atmosphere.

Toni Dale
Toni DaleJob Title:care practitionerJoined: 1999

Hi my name is Toni and I started my journey with Mulberry Court back in 1999 at just 16 years old, my mum worked as a carer at the time and I loved the residents and atmosphere and so my Mulberry court career started as a waitress after school, then a carer before moving into the laundry. At that time I stayed for 7 years before having my children, I had a place at university but decided it wasn’t for me so came back to Mulberry Court and was quickly promoted to a senior carer role before becoming a care practitioner a role I love and continue to do.

Mark Boonham
Mark BoonhamJob Title:Head ChefJoined: 2024

Hi, I'm Mark I am the new head chef here at Mulberry Court Care Home, I've been working in the hospitality sector for over 20 years now after starting in a country pub at the tender age of just 14 washing up!

That is where they began to teach me how to cook and that’s when my love for cooking and this career path began, once I’d finished my exams at school, I then went to York College to gain both experience and a recognised qualification.

As I progressed and furthered my career, I worked in several places before I then became head chef at a number of busy restaurants both in and around the York area developing my skills further as I went.

Outside of work, I have two young children who are my absolute world and when I am not at work, I will be found doing something with them.

Debbie Richardson
Debbie RichardsonJob Title:Hospitality Services Manager

Hi, my name is Debbie and I am the Hospitality Services Manager here at Mulberry Court. I have worked at Mulberry Court for 20 years starting as a carer and then onto housekeeping and hospitality.

I enjoy my job very much particularly meeting and speaking to residents on my rounds. I pride myself on having high standards and am dedicated to maintaining a clean and tidy homely environment with the support of my housekeeping team.

I am always willing to help out wherever I can and believe in teamwork to give our residents the best lifestyle we can.

Craig Best
Craig BestJob Title:Head of MaintenanceJoined: 2024

Hi my name is Craig and I took on the role as head of maintenance in June 2024 after running my own property maintenance business for around 4 years, it has been a big change for me from working on my own for so long to being part of a team again but no two days are ever the same here at mulberry with lots of variation in the jobs/tasks that I do on a daily basis.

It’s nice to be able chat to with residents whilst carrying out my work hear their stories, and life experiences and learn about their varied backgrounds.

I have settled in well here at Mulberry and I look forward to using my knowledge and background for some projects around the lovely home and award-winning gardens we have here at Mulberry Court.

Zoe Giles
Zoe GilesJob Title:Lead activities co-ordinatorJoined: 2024

Hi my name is Zoe I am the lead activities co-ordinator here at Mulberry Court, I started in January 2024 having previously worked at another care home on reception, however, I started doing more and more activities with the residents there so when I got the chance to move across to a Barchester home and do the role of lead I took the opportunity.

I have always enjoyed organising and am usually the one in the family who brings everyone together and sorts things so I feel I have found my true calling!

I am so lucky to be able to say I love my job, no two days are ever the same, although every day is so rewarding and to know I have made a difference to someone is the greatest feeling whether that’s through a group activity or an individual room visit to even stopping and saying a few words to them.

Chantana Arnold
Chantana ArnoldJob Title:Activities AssistantJoined: 2025

Hi, my name is Chantana, and I started at Barchester at Mulberry Court in August 2025 as an activities assistant, having previously spent the last decade as a carer, travelling to see people in their own homes and offer all kinds of assistance.

I am really looking forward to this new role and using my transferable skills to help the residents enjoy their days.

Jilly Feetenby
Jilly FeetenbyJob Title:Laundry AssistantJoined: 2015

Hi, my name is Jilly and I have just celebrated ten years here at Mulberry Court, having joined the team in 2015. I started as a carer before moving across to the housekeeping team.

I am now responsible for doing all the laundry within the home.

Eileen Haw
Eileen HawJob Title:Resident Ambassador

I am Eileen. I have lived at Mulberry Court for several years now and really enjoy my role as resident ambassador, helping new residents settle in and form friendships, as well as visiting those who are bed-bound and offering them companionship sessions.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mulberry Court Care Home to verify any information. View our terms and conditions. Barchester Mulberry Court Care Home has an Enhanced Service -more info.