






South Park care home is situated in the Acomb area of York. This residential area has plenty of local amenities and is just a short bus ride from the centre of historic York. The home offers nursing care including elderly, respite, convalescence and palliative care. They specialise in dementia care, specifically for people with Alzheimer’s disease.
The home features modern, stylishly decorated lounge and dining areas, as well as an enclosed...
Care Provided by South Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please be advised that the fees displayed for nursing residents, DO NOT include the FNC. FNC is paid directly to the care home.
The price(s) shown are provided by the care home. Contact South Park Care Home for full pricing details and T&Cs.
Contact South Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Vikki Hamblin (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1982
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (80)
- Couples/Companion Rooms with ensuite Wet Room (11)
Visiting
- You are welcome to visit at any time, however, they do ask that you observe protected mealtimes unless you are booked to share a mealtime with your loved one.
Parking
- There is parking onsite.
South Park Care Home Reviews (78)
South Park Care Home has a Review Score of 9.6 (9.572) out of 10, based on 18 reviews in the last 2 years.
Over all time South Park Care Home has 78 reviews.
My wife first went to the nursing home on the 1st of November. When admitted, the staff were very helpful and caring. The home had a very good atmosphere. My wife was very happy with the care she received. Had a short spell in the hospital with breathing difficulties. Sadly my wife died in the nursing home on 13/12/2020. The staff who attended to her during end of life were exceptional in the way that the treated my wife, and also myself and my son, who was present when she slipped away. No praise is too high for the way we were treated - grateful thanks.
Thank you for your positive feedback, it is much appreciated.
Staff are excellent. Professional, kind and caring. Communication is excellent. Food, they know what mum likes and try to encourage her to eat, she has put much-needed weight on since arriving. They know mum's sense of humour and keep her spirits up with banter that mum just loves. She is so happy here, what more is there to add?. Thank you, everyone.
Thank you for your lovely feedback. I will pass this onto the staff at South Park.
Our son-in-law has been in South Park Care Home for nearly three years. After having a serious stroke I can honestly say he has been really looked after by all the lovely staff and treated with a lot of care and dignity plus our daughter has mental health issues and when she goes to see him they are really supportive of her. Thank you very much to all the staff.
Thank you for your kind words, I will pass this onto the staff.
A pleasant and caring home for my mum (who is 99 in June). Helpful and thoughtful staff, cannot praise them enough. I also have a distant relative who is a resident who I also visit - hopefully, sooner or later when this virus is finally over.
We have been happy all the time, the manager is always there for a chat and nurses as well. It has been 106 days since mam has been in lockdown 13th March - 26th June, I've been to see mam 3 timed. They let me know any change in mam and I have done a lockdown book of every day as we see mam every day usually, six of us visit. She has been well looked after with us not being there so thank you to all the staff.
Excellent care and communication from management and staff. You always feel welcome and treat you and the residents with great respect. They make you feel like you have a second family and friends.
A very friendly, welcoming establishment, nicely situated and plenty of activities.
My husband has been in South Park Care Home for over 2 years, where he has been cared for with cheerfulness and compassion. Up until March this year I visited my husband every day and always felt welcome and could discuss any issues with staff. I have recommended the home to one of my neighbours when her mother needed care and she was also pleased with the care.
My Mum has been in South Park since July of 2019. My Mum has always been treated with kindness and respect and so have I. The staff have always been available if I have had any concerns or queries and have always kept me informed about the status of Mum's health. During this Covid Crisis, I have been able to keep in touch with Mum via telephone calls and sending messages. I feel that the staff and Carers at South Park are doing an amazing job under the most difficult circumstances. I would like to take this opportunity of thanking each and every one of them for all they do for Mum.
During the 8 months my husband was in South Park I visited almost every day so was able to observe the quality of care the residents received. I was impressed by the patience and high standard of care the staff showed and always kind and considerate. I cannot praise enough the nurses and carers who looked after my husband when he died. They made his passing peaceful and painless showing kindness towards him and family. Thank you South Park staff.
We cannot thank the staff enough for all they did for our lovely Dad, the care and attention he received whilst with you was excellent and very much appreciated. The kindness and support showed to the family at this very sad time was very much appreciated, nothing was too much trouble.
Thank you Debra for your kind comments about our Care team. We appreciate you taking the time to leave feedback for South Park Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the...
Don't do hourly checks as stated. The dining area hardly ever gets used, only used when professional visitors are coming. Rooms very outdated and poor air quality. Also, the lifts are outdated and too small, it's a tight squeeze with a wheelchair. Outdated!
Thank you, Katrina, for taking the time to leave us your feedback for South Park Care Home. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We are very sorry to...
My husband is ok there. He likes to go into the garden. Every carer is nice they all talk to me and are very friendly which is good. I think overall the care home is nice. The entertainment staff are very nice.
Thank you, Diana, for letting us know how we are doing at South Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Heating could be adjustable more easily. Experienced problems with hot running water sometimes just cold water available.
Thank you for your comments about South Park Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
We were always made welcome, on the floor my Dad stayed on and in the dining area and garden.
The residents and staff always complimented about the good behaviour of my children when visiting.
My Dad made us all aware of how great the staff and the home were to him.
He became accepting that this was going to be his forever place.
Thank you Kirsty for your kind comments about our Care team. We appreciate you taking the time to leave feedback for South Park Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the...
My father, who suffered from advanced dementia, was transferred from a Residential Care Home which was excellent but they could no longer cope with my father's deteriorating condition. This involved, severe cognitive difficulties and so he was taken in by the Dementia Unit at South Park in February, where he received exceptional care right up until his death 3 months later.
I was so impressed with the degree of care and compassion, applied with dignity and I also thought the room and facilities were excellent. Dad was treated with kindness and respect at all times and the dutiful care from all the team, including assistants, administration, orderlies, activity organisers and nurses, all of whom, were fantastic.
I would, however, wish to make a particularly special mention for two of the senior nurses who were on duty throughout my father's final few 'dying days,' as well as their team of carers. It brings a tear to my eye how good the care was that he and we, as the 'soon-to-be-bereaved family' received.
Thank you, David, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for South Park Care Home. We understand the dreadful time you must have faced, and are so pleased you felt that our team lived up to expectation and treated your Father with the utmost...
Nothing was too much trouble for the nurses and care assistants who went out of their way to make mum's final days at comfortable as possible.
Thank you, John, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at South Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how comforting South Park Care Home is.
Constructive comment - Food options could be improved for residents on soft diets.
Thank you, Martin, for sharing your recent experience of South Park Care Home. We are pleased to hear it has been so positive and that you have been impressed with the quality of our care. We appreciate all of your feedback as we always look at areas where we can improve. We look forward to seeing you again upon your next visit.
Excellent staff, good cook. My mam is well looked after. Clean and tidy. Very good home.
Thank you, Mark, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at South Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I am very pleased and really satisfied with how my mum is cared for and I think the staff are great and I appreciate all that they do for her.
Thank you, Ann, for your comments about your recent experience at South Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for South Park Care Home.
There are no upcoming events for South Park Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for South Park Care Home.
Accreditations
There are no accreditations posted yet for South Park Care Home.
Meet the Team (6)

My passion is and always has been focused on the care of the elderly and the care of residents living with a cognitive impairment .
My second passion is my family and the time I get to spend with them is very important to me.

By profession I am a Registered Nurse originally graduated from India. I moved to the UK in 2004 and played various roles in the care sector.
I am passionate about providing high quality person centred care to all our residents. I work closely with our dedicated staff and management team to ensure that every resident receives respect, dignity and support they deserve.

I enjoy working with the elderly, giving them the respect and dignity they all deserve and enjoy listening to their life history.
In my spare time I enjoy spending time with my grandchildren and family, reading and dancing.

I have been working in maintenance for 25 years and Head of Maintenance at South Park for 10 years.
I have 3 sons and in my spare time I coach my youngest son’s football team.

I have been working at South Park for 15 years, becoming the Housekeeper 10 years ago.
I also do decorating in the home for residents rooms and take on activities when needed.
In my spare time I enjoy eating out and going on holiday.

When I am not at work you will find me walking my dog Frank on the moor. I am a fan of football, video games ,history and music so I have always got plenty to talk about.
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