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South Park Care Home

Gale Lane, Acomb, York, North Yorkshire YO24 3HX
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South Park Care Home, York
South Park Care Home, York
South Park Care Home, York

South Park care home is situated in the Acomb area of York. This residential area has plenty of local amenities and is just a short bus ride from the centre of historic York. The home offers nursing care including elderly, respite, convalescence and palliative care. They specialise in dementia care, specifically for people with Alzheimer’s disease.

The home features modern, stylishly decorated lounge and dining areas, as well as an enclosed...  

Care Provided by South Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,365 - £2,045£1,365 - £2,045

Please be advised that the fees displayed for nursing residents, DO NOT include the FNC. FNC is paid directly to the care home.

Contact South Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vikki Hamblin (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1982
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms with ensuite Wet Room (11)

Visiting

  • You are welcome to visit at any time, however, they do ask that you observe protected mealtimes unless you are booked to share a mealtime with your loved one.

Parking

  • There is parking onsite.

South Park Care Home Reviews (78)

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9.6

South Park Care Home has a Review Score of 9.6 (9.572) out of 10, based on 18 reviews in the last 2 years. Over all time South Park Care Home has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Stephen C (Cousin of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Well looked after by friendly staff.

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Review from H M (Son-in-law of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience
My father-in-law was treated with care and dignity during his stay. He was a proud man who liked his privacy - his room was ideal for this as it was at the end of a short corridor, and he liked to have his door closed.
The staff were helpful and informative.
The family recommend this care home with no hesitation.

Visitors welcome any time.

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Review from Janet D (Daughter of Resident) published on 9 January 2024 Submitted via Website
Overall Experience
Initially Dad came for respite and stayed on. The first thing I noticed was how spotless the home is. Any staff you come across whether they are cleaning, cooking, sorting laundry, completing admin, organising activities, part of the care team or management are friendly and warm.
The staff who care for my dad on the Jorvik unit are excellent. They are very busy, but will always make time to listen to any concerns or worries; they go out of their way to help Dad live his best life every day. He is actively encouraged to join in activities, which makes him feel like a valued member of the home. They notice if he is feeling down or ill or just in need of reassurance.

When I'm at work I now have peace of mind he is safe, but also the trust that staff will ring and update me if there are any concerns. Staff cope admirably with challenges and no matter how my dad presents, they treat him with unconditional respect, compassion and good humour.

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Review from Cindy B (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

I feel my mother is being very well cared for. The staff are so patient and compassionate. The process was very simple, which took a lot of strain off myself and my partner.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you for your feedback; I will pass your comments on to the team.

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Review from Jennifer R (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience

The staff were excellent during my father's last six months of his life. They showed great kindness toward him and nothing was too much trouble. The staff are a credit to the care home. He was treated with care and dignity and our family are most grateful.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you so much for your kind words and lovely feedback. I will pass your comments to the team.

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Review from M W (Son of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Mum has settled in very well, she finds the staff friendly and caring. The standards of hygiene and cleanliness are very good and nothing is too much trouble for the staff. Naturally, I was concerned at first with the thought of my mum in a care home but any misgivings I had were quickly dispelled and I feel very relaxed knowing she is so well cared for.

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Review from M R (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Fantastic nursing home, lovely staff in all departments, from the wonderful cleaning staff, administrator, to nurses. It's making my mum's quality of life so much better.

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Review from Leslie G (Son of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience
Staff are friendly.
Food is good.
Amenities good.
The admin manager is excellent.

A very good care home.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you for your feedback; it is very much appreciated. I will pass your comments to the team at South Park.

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Review from Keith S (Son of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

My mother has been in for four months and has received great care. The staff are very good and understanding - could not have asked for better. She is being very well looked after.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you for taking the time to review South Park. I am so pleased your mother is settling in and receiving good care. I will pass your comments to the team.

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Review from Tony G (Son of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

My father is happier in South Park than I've seen him for many years. The nurses and carers are very kind and attentive all the time.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you for your lovely comments. I will pass these on to the team.

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Review from W E (Husband of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

The carer looks after my wife really well.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you for taking the time to review South Park. Your feedback is very much appreciated.

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Review from Shirley S (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card
Overall Experience

100% best choice of care home for Mum's end-of-life care. South Park has the most caring, sincere and friendly team. Most important, Mum was cared for to the highest of standards. To see Mum smiling on arrival of visits was peace of mind. Staff made myself and my family most welcome at all times. For all of your kindness and hard work, we thank the staff of South Park. Keep up the high standards you have all worked so hard to achieve.

Reply from Carol Cochrane, Regional Operations Manager at South Park Care Home

Thank you so much for your review. I will pass your lovely feedback on to the team.

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Review from G P (Son of Resident) published on 2 March 2022 Submitted via Website
Overall Experience

My mum was admitted to South Park to receive end of life care. The staff were all lovely and really took excellent care of Mum throughout the time she was with them. The rooms are spacious, and the fact you can make the room more personal really made it feel like a home. The room was clean and warm, and Mum was very comfortable during her time there. The nurses and carers were exceptional and made us all feel as though Mum was getting the best care possible - especially towards the end. The nurses would give us regular updates on Mum and call us if we needed to know anything. We highly recommend South Park and thank all of its staff for their dedication and care.

Reply from Carol Coventry, Regional Operations Manager at South Park Care Home

Thank you for taking the time to write a review; we will pass your lovely feedback to the staff.

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Review from Wojciech S (Husband of Resident) published on 10 September 2021 Submitted via Website
Overall Experience

Brilliant care staff. My wife, because of a head injury, can become aggressive, but they handle it great; the staff are on hand if you need them. There are plenty of things to do if the residents want to join in. The home is clean and warm, and every care to do the Covid tests. The staff can explain things about how the patients are if you're not sure. The staff call me now by the name I'm known as to friends and family, so it's more friendly. I'm disabled myself, the staff are willing to open doors and push me to my wife's room. Definitely recommend South Park.

Reply from Carol Coventry, Regional Operations Manager at South Park Care Home

Thank you so much for your lovely review. I will pass your feedback to the staff team, who will be pleased.

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Review from Ian S (Son of Resident) published on 6 September 2021 Submitted via Postal Card
Overall Experience

From the day my father moved in, the staff couldn't be more helpful. He got a large room overlooking a plating field. He was allowed to have a lot of his personal possessions with him, which included some of his own furniture, models (which they put shelving up for) and lots of pictures (which they hung for him). All the staff, admin, carers, nurses gave my father everything he needed, making his last few months (he died on the 19th Aug) pain-free and comfortable. I couldn't have wished for anything more, giving us peace of mind.

Reply from Carol Coventry, Regional Operations Manager at South Park Care Home

Thank you so much for your lovely review. We will share your kind feedback with the staff team.

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Review from J D (Daughter of Resident) published on 6 July 2021 Submitted via Postal Card
Overall Experience

Mum was unable to return to her old care home after a recent stay in hospital. The council found us this one, due to Covid, we haven't seen much of it, but the staff from the reception, the nursing staff, been the cooks are friendly, helpful, thoughtfully, highly recommend. Nothing is too much trouble. Happ that Mum is in such a lovely place.

Reply from Carol Coventry, Regional Operations Manager at South Park Care Home

Thank you for your positive feedback; it is very much appreciated.

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Review from L M (Son of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

All of the staff from the nursing to the management treated my mother and her family with great care and professionalism. They provided excellent support and went out of their way on several occasions. It was much appreciated particularly when the pandemic was very prominent.

Reply from Jean Thomas, Area Director at South Park Care Home

Thank you for your feedback; it is much appreciated. I will pass your kind comments to the staff team.

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Review from S C (Son of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

Excellent, caring, friendly staff, who go the extra mile to care for my mum.

Reply from Jean Thomas, Area Director at South Park Care Home

Thank you for your feedback; it is much appreciated. I will pass your kind comments to the staff team.

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Treated with Dignity
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Review from S G (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

Caring staff, well managed during these Covid times. Better now we can visit again.

Reply from Jean Thomas, Regional Director at South Park Care Home

Thank you for your feedback; it is much appreciated. I will pass your kind comments to the staff team.

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Review from E O (Daughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

The palliative care that was given to my mother in the seven months she spent at South Park was exceptional, as was the kindness shown to both me and my brother when we visited.

Reply from Jean Thomas, Area Director at South Park Care Home

Thank you for your feedback; it is much appreciated. I will pass your kind comments to the staff team at South Park.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for South Park Care Home.

Accreditations

There are no accreditations posted yet for South Park Care Home.

Meet the Team (6)

Vikki Hamblin
Vikki HamblinJob Title:Registered ManagerJoined: 2014
I am Vikki Hamblin, Registered Home Manager. I have been a Registered Nurse for over 40 years and in a management role for over 30 years, seeing and actioning many changes to care over those years.
My passion is and always has been focused on the care of the elderly and the care of residents living with a cognitive impairment .

My second passion is my family and the time I get to spend with them is very important to me.

Sindhu Jose
Sindhu JoseJob Title:Deputy Manager and Clinical CleadJoined: 2012
I am Sindhu Jose, Deputy Manager at South Park Care Centre, York.

By profession I am a Registered Nurse originally graduated from India. I moved to the UK in 2004 and played various roles in the care sector.

I am passionate about providing high quality person centred care to all our residents. I work closely with our dedicated staff and management team to ensure that every resident receives respect, dignity and support they deserve.

Tracy Hatfield
Tracy HatfieldJob Title:AdministratorJoined: 2000
I am Tracy Hatfield, Home Administrator, I have been working at South Park for 25 years.
I enjoy working with the elderly, giving them the respect and dignity they all deserve and enjoy listening to their life history.

In my spare time I enjoy spending time with my grandchildren and family, reading and dancing.

Liam Morrison
Liam MorrisonJob Title:Head of MaintenanceJoined: 2013
I am Liam Morrison, Home Maintenance Officer.
I have been working in maintenance for 25 years and Head of Maintenance at South Park for 10 years.

I have 3 sons and in my spare time I coach my youngest son’s football team.

Caroline Richardson
Caroline RichardsonJob Title:HousekeeperJoined: 2011
I am Caroline Richardson, Housekeeper and Infection Prevention and Control Lead.
I have been working at South Park for 15 years, becoming the Housekeeper 10 years ago.
I also do decorating in the home for residents rooms and take on activities when needed.

In my spare time I enjoy eating out and going on holiday.

Christian Waite
Christian WaiteJob Title:Activities Co-ordinatorJoined: 2022
I am Christian Waite, I have been working at South Park for 3 years as the Activities Co-Ordinator and love doing what I do. I get to spend time with so many interesting people, with so many incredible stories to tell about the lives they have lead and the city we all love. I leave this building with a smile on my face every afternoon knowing we have made a difference to someone’s day no matter how big or small that may have been.

When I am not at work you will find me walking my dog Frank on the moor. I am a fan of football, video games ,history and music so I have always got plenty to talk about.

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