My father has flourished during his first eighteen months at Primrose House Care HomeKaren M(Daughter of Resident/Service User)
the way her face lights up when members of staff come into her room says everythingJohn H(Nephew of Resident/Service User)
My father has flourished during his first eighteen months at Primrose House Care HomeKaren M(Daughter of Resident/Service User)
the way her face lights up when members of staff come into her room says everythingJohn H(Nephew of Resident/Service User)
Situated in Felling, Gateshead, Primrose House Care Home offers residential and nursing care for up to 65 adults.
With an experienced and compassionate team, residents receive personalised care designed around their individual needs and requirements. The team strive to create a positive and welcoming environment, aiming to ease residents and their loved ones into life at the home.
Inside Primrose House there are well presented bedrooms and spacious living and...
Situated in Felling, Gateshead, Primrose House Care Home offers residential and nursing care for up to 65 adults.
With an experienced and compassionate team, residents receive personalised care designed around their individual needs and requirements. The team strive to create a positive and welcoming environment, aiming to ease residents and their loved ones into life at the home.
Inside Primrose House there are well presented bedrooms and spacious living and dining areas. Outside there is a garden space for residents to enjoy as well as ample parking for visitors.
Contact Primrose House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Primrose House Care Home for full pricing details and T&Cs.
Primrose House Care Home has a Review Score of 9.1 (9.093) out of 10, based on 27 reviews in the last 2 years.
Over all time Primrose House Care Home has 56 reviews.
Having not seen my aunty in two years, it is lovely to see how happy she still is. She appears to be well cared for, and the care staff who took me to her room were lovely and obviously care a lot for my aunty.
Having not seen my aunty in two years, it is lovely to see how happy she still is. She appears to be well cared for, and the care staff who took me to her room were lovely and obviously care a lot for my aunty.
Many thanks for taking the time to give us such positive feedback.
Outstanding staff who go above and beyond to make you feel special. Nothing too much, always wanting to make me feel happy and cared for. Having nurses on duty at all times makes you feel really safe.
Outstanding staff who go above and beyond to make you feel special. Nothing too much, always wanting to make me feel happy and cared for. Having nurses on duty at all times makes you feel really safe.
Many thanks for taking the time to complete such positive feedback, we will make the staff aware of this.
Primrose House Care Home has the most amazing staff who have become like family. All of the staff go above and beyond to keep my Nana safe and well. The manager cannot do enough for you, keeping you up to date with everything happening. She's approachable and very friendly.
Primrose House Care Home has the most amazing staff who have become like family. All of the staff go above and beyond to keep my Nana safe and well. The manager cannot do enough for you, keeping you up to date with everything happening. She's approachable and very friendly.
My lovely dad has been a resident for over a year now in Primrose House. The care he has received has been excellent. The staff go above and beyond with their care for dad. The meals are all well presented and look delicious. Dad is always clean and tidy and his room is excellent. All concerns are...
My lovely dad has been a resident for over a year now in Primrose House. The care he has received has been excellent. The staff go above and beyond with their care for dad. The meals are all well presented and look delicious. Dad is always clean and tidy and his room is excellent. All concerns are acted upon immediately. I must mention one staff member who is great to deal with over the phone. I thoroughly recommend Primrose House and especially its musical activities.
Very happy with my mother's treatment. But both having Covid vaccines, it's about time was allowed more personal contact.
Very happy with my mother's treatment. But both having Covid vaccines, it's about time was allowed more personal contact.
I found the visit to be very pleasant. The staff is very friendly and the home is very neat and clean. Residents are very well cared for and are well looked after. The activities are very good.
I found the visit to be very pleasant. The staff is very friendly and the home is very neat and clean. Residents are very well cared for and are well looked after. The activities are very good.
Many thanks for taking the time to complete feedback. It is good to get positive feedback which we can share with the staff.
I've found everyone at Primrose House are lovely and very pleasant. Go out of their way to make you and my brother so happy. The meals are very good. Well looked after.
I've found everyone at Primrose House are lovely and very pleasant. Go out of their way to make you and my brother so happy. The meals are very good. Well looked after.
Thank you for taking time to complete your response, much appreciated.
My mam has settled in very well since last November which makes me very happy. The staff have a lovely caring and friendly attitude which Mam loves. Any concerns have been dealt with promptly. The home has a lovely, comfortable and friendly feel to it which attracted us from the beginning.
My mam has settled in very well since last November which makes me very happy. The staff have a lovely caring and friendly attitude which Mam loves. Any concerns have been dealt with promptly. The home has a lovely, comfortable and friendly feel to it which attracted us from the beginning.
Thank you for your kind response and we thank you for taking the time to complete the card.
The family feel very included in her care. All the staff are very welcoming and keep us informed of mam's welfare during the...
The family feel very included in her care. All the staff are very welcoming and keep us informed of mam's welfare during the regular respite for her and us.
Thank you for taking the time to send us a response, it is most appreciated.
My experience of mum's care is exemplary - very responsive and caring to her needs. Staff displaying professional and caring attention at all times.
My experience of mum's care is exemplary - very responsive and caring to her needs. Staff displaying professional and caring attention at all times.
They are kind and not overpowering which is nice to see when someone is unwell and wants re-assurance.
They are kind and not overpowering which is nice to see when someone is unwell and wants re-assurance.
Just want to say thank you to all the staff for your kindness and care given to my husband's grandma. She looks so well and with care and kindness given by you, I know she will continue to thrive. Thank you all.
Just want to say thank you to all the staff for your kindness and care given to my husband's grandma. She looks so well and with care and kindness given by you, I know she will continue to thrive. Thank you all.
Thank you for taking the time to send a review.
We find the home is very clean and tidy. The staff are very helpful and friendly. They carry out their duties very well and give the residents a great deal of care. The staff also look after the resident's needs as regards to cleanliness and hygiene. The home is always bright and makes family and...
We find the home is very clean and tidy. The staff are very helpful and friendly. They carry out their duties very well and give the residents a great deal of care. The staff also look after the resident's needs as regards to cleanliness and hygiene. The home is always bright and makes family and visitors very welcome. The atmosphere in the home makes visiting easy and relaxing.
Once again I have nothing but praise for the staff and the pleasant, clean surroundings at Primrose House. The food is of an excellent quality and the social events are very entertaining.
Once again I have nothing but praise for the staff and the pleasant, clean surroundings at Primrose House. The food is of an excellent quality and the social events are very entertaining.
This Home runs to a very high standard of care, the building is quite old doesn't have "mod cons/big tv" But the thoughtfulness, caring approach of the staff makes up for that. Rooms are an adequate size and nicely decorated, (I personally have only been on 1st floor) there is a large lounge...
They go out of their way to welcome family and friends visiting, it is a well-run home and creates a safe very caring environment for residents, varying activities for residents, bingo, quizzes, singers, creative and more. This is, in my opinion, has a very high standard of care, secure entrances, good food, very high standard of cleanliness (no "care home odour"), wonderful Manager and staff who are professional, caring, friendly and genuinely seem to enjoy their job. To place a loved one in care is stressful but Primrose House gives family total peace of mind.
Thank you for such lovely feedback.
My mother is happy in Primrose House and well looked after. My mother takes part...
My mother is happy in Primrose House and well looked after. My mother takes part in the activities that are available. She has been in this care home for more than 4 years - that is how happy we all are!!
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Amanda began her career in 1987, qualifying as a nurse in 1990. She predominantly worked in the NHS in Day surgery, theatres and with...
Amanda began her career in 1987, qualifying as a nurse in 1990. She predominantly worked in the NHS in Day surgery, theatres and with outpatients.
Amanda had a specific love for spinal surgery and assisted the Queen Elizabeth Hospital in bringing their first spinal fusion patients into the then-North East Surgery Centre.
She attended Northumbria University, where she completed her Diploma in Health Education in 2003, completed her mentorship training in 2005 and her degree in 2014.
Amanda changed her focus to concentrate on getting back to basics and providing the love and care that the elderly deserved. She entered social care in 2017 as a Deputy Manager and then became Manager in 2018.
Amanda enjoys studying and has since completed her IOSH training in 2021. She is passionate about people and loves spending time with family and especially her grandson.
Amanda enjoys travelling, foreign holidays and keeping fit.
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