Briardene Care Home

I am so thankful that my mam is so well cared for and would definitely recommend Briardene.

In the short time my mother-in-law has been a resident at Briardene, I have found her to be clean, well fed and comfortable. The staff are caring and approachable. There are plenty of activities, which, hopefully, my mother-in-law will engaged with once she transitions to being in a care home. From what I have seen so far, Briardene appears to be a very good care home.

I have found Briaredene to be a friendly and hospitable place while visiting. My mother always looks clean and tidy, as well as her room. I like the fact that we can help ourselves to tea and coffee. Overall, very happy with my mother's care.

Overall my visit was satisfactory, everyone I was in contact with were very friendly and helpful, and the care home was clean, tidy, odour-free, and very festive with the Christmas tree all lit up and decorated.

It's alright. Comfortable, nice and warm. Friendly.

As a family, we know he is in the best place to have all of his needs met.

Staff have been really helpful.

Our mother has been in Briardene since September 2022. In often very challenging and distressing situations, the team of carers has been kind, compassionate and skilled in dealing with presentation. The staff team seem to be consistent and stable, which has allowed us and our mother to get to know people, which has been a great help. The environment is good and the garden is lovely. We have been very happy and relieved to have our mam at Briardene.

My experience when visiting my dearest friend has always been such that all staff have been very pleasant and most helpful. Always smiling and eager to go the extra mile. Comfortable rooms and spotlessly clean, generally a very well-run establishment. I'm happy that my friend is in a happy place.

Many core staff have left and new staff are lovely but seem stressed and overworked, not enough cover for every shift. Briardene needs to get back its friendly, family atmosphere where everyone is valued, staff, residents and families/friends and once again becomes 2home from home" (with help from upper management and us all).

Training required on hearing aids - please open the battery slot at night or the batteries drain.

We have found Briardene Care Home overall excellent.

My husband is very well looked after and the staff are very helpful to me.

Greeted and spoken to nicely on arrival. Spoke with nurse at length about my mother's well-being. Very informative and caring attitude. Mother's room not very clean and an unpleasant smell. All staff lovely and very kind.

My mam's wedding ring has still not been found. The rooms are clean and tidy. The turnover of staff seems to be high. Lots of Mam's possessions go missing. Not enough information on social media-other Mariposa homes post things regularly on social media! No activities for residents.

My mum has now been in Briardene for almost four years. She now thinks of the staff as family, as they are so supportive and obviously caring. Throughout the pandemic, the care has been amazing and although it was difficult not having visits ( i used to visit daily), I knew that the practices in place were required and she was well looked after.

My Mum was in Briardene from March 2020 until she passed away in December 2021. She was well looked after, the staff treated her with dignity, care, and most of all Love. When you walk along the corridor and and hear all the staff singing Happy Birthday to a resident, you can't help but smile. The management are caring and understanding. In my Mum's last week of her end of life, we were fully kept up to date when we weren't there with her. I certainly recommend Briardene, and can't thank the staff enough for how well they looked after my Mum.

My dear friend felt happy at Briardene. The staff were very friendly, attentive and compassionate. My friend spent his last months in an environment where he felt as comfortable as possible and was treated with dignity. I will always be grateful to the staff who helped to make Briardene a care home to be proud of. Thank you.

My mum left leaving her own home, feeling vulnerable, scared and confused. The whole team did everything for my mum from caring, communication, medicating, telling stories but mostly, the love and reassurance and time they give. My mum got Covid last year and spent time away in hospital where, as a family, we were told by doctors she had up to 72 hours to live. My mum beat it though and came back to Briardene to her home and extended family. I was lucky enough to visit in July of 2020, in the gardens and then again on the Monday before Christmas. I can’t tell you how it cheered me up and gave me confidence in seeing my mum look so well and happy. So thank you for everything you do, everything minute of the day. My mum is a very special lady who herself, was a nurse and then went on to foster children. We still all need her and with all the love and fun things you do with her, my mum continues to smile and laugh.

Mam was a resident at Briardene for 17 months and during this time was well looked after. Briardene has some truly exceptional, kind and caring staff that work there. From those that sang to Mam and encouraged her to sing along with them. Those that could bring a smile to her face and those that even brought in their own dog to show to Mam. Staff were always keen to work with us to try and ensure that Mam had food and drink that she liked. Everyone worked hard to ensure that Mam was well looked after and cared for. Both my sister and I are extremely grateful to all of the staff at Briardene. Thank you so much.