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Dene Park House

Killingworth Road, South Gosforth, Newcastle upon Tyne, Tyne & Wear NE3 1SY
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Dene Park House, Newcastle upon Tyne
Dene Park House, Newcastle upon Tyne
Dene Park House, Newcastle upon Tyne

Dene Park House Care Home is located in Newcastle upon Tyne, close to the Metro Centre.

Staff are always keen to make a good impression, so visitors to Dene Park are welcomed with a smile and offered ‘a cuppa’, whatever the reason for their visit. This is particularly important if they are looking for a care home for their loved ones – often a traumatic time for a family. Visitors are...  

Care Provided by Dene Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Dene Park House to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Adele Lusher (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (51)

Dene Park House Reviews (45)

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9.1

Dene Park House has a Review Score of 9.1 (9.120) out of 10, based on 9 reviews in the last 2 years. Over all time Dene Park House has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from M F (Wife of Resident) published on 21 August 2026 Submitted via Postal Card
Overall Experience

My husband has only been here for 4 weeks but has settled well. He is comfortable with the staff and enjoys the food. His dementia causes him to wander, both day and night, but his security is taken very seriously.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for taking the time to leave your lovely review, we are happy your husband has settled well with us at Dene Park House and will share all your positive feedback with our team.

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Review from S S (Resident / Service User) published on 1 July 2026 Submitted via Postal Card
Overall Experience

No other words but wonderful

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for taking the time to leave such a wonderful score and review - your feedback will be shared with the Dene House Park team.

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Review from Chris B (Son of Resident) published on 4 June 2026 Submitted via Website
Overall Experience
My mum moved into Dene Park House due to worsening health problems after living in her own home for more than 20 years. Despite her initial problems adjusting, the care and nursing staff have been patient, kind and understanding
Special mention must go to Julie, the activities manager, who ensures the residents have plenty of things to do and varied activities that they all seem to enjoy. She is excellent at ensuring all residents are included
I would also like to thank Charlotte, who put our minds at rest when we were initially looking for a nursing care home for mum, and who has ensured we've been kept up to date with everything that has been going on

Although mum's time at Dene Park House was relatively short before her passing, I know she felt happy and cared for. My wife and I are so pleased we chose this as her home

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

We are very sorry for the loss of your mum and would like to thank you for taking the time to leave such a kind and considerate review. Your lovely feedback will be passed to all the team and also the specific Colleagues you have mentioned.

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Review from Gill B (Daughter of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience

My mother has lived at Dene Park for four years. She feels happy, safe and comfortable here. All of the staff are caring and work hard. The team of nursing and care staff are kind, accommodating and ensure good care is given to the residents and are mindful of their individual needs. The domestics do a wonderful job of keeping the care home clean as well as the residents' laundry. The food is cooked well. Any issues myself or my mother have had have always been dealt with professionally by management who are approachable and proactive.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your wonderful review and kind words, the 5-star feedback will be shared with all our Dene Park House team.

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Review from John B (Resident / Service User) published on 22 May 2026 Submitted via Postal Card
Overall Experience

A relaxing time. Nice food. Good staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for leaving Dene Park House such a lovely review, your positive feedback will be passed to all our team.

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Review from Pauline M (Sister of Resident) published on 22 April 2026 Submitted via Postal Card
Overall Experience

I find that day staff do provide good care and attention. Unfortunately I cannot say the same for night staff. All other aspects of care are good. Activities are excellent since new person took over. The one problem I have is that when a message is asked to be passed on it very rarely is.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for taking the time to leave us a review, your feedback has been passed to all the team.

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Review from Mark H (Relative of Resident) published on 22 April 2026 Submitted via Postal Card
Overall Experience

Simply excellent on every level.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your 5-star review and kind words, your feedback will be shared with all our Dene Park House team.

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Review from Norma C (Resident / Service User) published on 22 January 2026 Submitted via Postal Card
Overall Experience

Everyone is caring and kind.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your lovely review, we will pass your feedback to all the team at Dene Park House.

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Review from Norman M (Resident / Service User) published on 22 January 2026 Submitted via Postal Card
Overall Experience

I have been a resident at Dene Parj House since February 2023. During this time I have always been looked after exceptionally well. With no complaints with my treatment, meals etc. By a very friendly staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your wonderful 5-star review, your kind words will be passed to all our Dene Park team.

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Review from Neil C (Brother-in-law of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

I have limited knowledge and experience of care homes but have been pleasantly surprised at the excellent level of care and commitment shown by all the staff. In particular the nursing/care of the staff who daily/nightly see to all the needs of my relative which at times has been extremely challenging for them. The staff and management have always kept me and other family members fully informed of my relative's welfare and health. All in all, excellent!

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your lovely review and fantastic feedback that we will pass on to the team.

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Review from Jane M (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience

Since Mum has been here, she has settled in well. Staff are all lovely, very kind, caring and attentive. Nothing is too much trouble. Room nice and personalised it. Very happy with the care received.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your lovely review; your wonderful feedback will be passed on to our team.

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Review from Carol E (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

I have nothing but gratitude and respect for the Dene Park team. They have looked after my mum so well over the years and have been so patient and kind. It is time to move on, as my mum's needs have increased. I would just like to thank all the team, especially three members of staff in particular. I have witnessed the person-centred and caring approach adopted to all residents. I would be happy to be involved in any further feedback.

Reply from Sarah Mckenzie, Regional Manager at Dene Park House

Thank you for your lovely review, we will pass this over to the team at Dene Park House.

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Review from W H (Daughter of Resident) published on 20 June 2023 Submitted via Website
Overall Experience
My mum has been in this care home for almost three years. The first year was difficult due to covid. There have been a few changes in staff and management but there seems to be a good team there now. The carers are all amazing and deserve medals. As with all care homes, it’s a pity there aren’t more staff on better wages because they deserve every pound. It is time the government realised their worth and helped the care system to help out the NHS.

Friends of mine who have visited with me have also praised Dene Park House as a very caring home.

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Review from Linda W (Daughter of Resident) published on 4 May 2023 Submitted via Website
Overall Experience
Since the new manager was appointed, there has been an improvement. She appears to genuinely want to improve the home. There are more activities, regular relatives meetings have been organised and my mum is encouraged to get out of bed daily and has more interaction with staff and fellow residents.

There is still room for improvement in terms of communication, I recently arrived for a visit and found out on arrival that there was a Covid outbreak and visiting was restricted. Surely it would have been prudent to send an email to each resident's family to let them know about this. I was also alarmed to discover that my mum had been subjected to a deprivation of liberty safeguards assessment without my knowledge that the referral had been made.

Reply from Francesca MacDuff-Varley, Marketing Manager at Dene Park House

Thank you for your review, we are pleased that you are able to see the improvements that the manager and her team have made. Our home manager will be in touch from Dene Park to look into your concerns raised.

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Review from F A (Son of Resident) published on 26 April 2023 Submitted via Website
Overall Experience
My mum has been in Dene Park House for 3 years. The care she receives is of the highest standard. She is treated as an individual and all of the staff know her and are receptive to her needs. Dene Park House has had its issues in the past with regards to managers changing on an ongoing basis. This has now been rectified and the improvements in how well the home is being run is a reflection on the excellent stable management team that are now in place.
I would personally like to thank all of the hardworking staff at Dene Park House who care for my mum on a daily basis. I am lucky that I can visit her daily however when I am not there I am reassured by the updates I receive from the staff around how she has been throughout the day and the conversations they have been having with her.

I would not hesitate in recommending Dene Park House for your loved ones.

Reply from Sarah Mckenzie, Regional manager at Dene Park House

Thank you for your lovely review of our home and kind words about our colleagues, these will be passed to our Dene Park House team.

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Review from Lizzie (Daughter of Resident) published on 4 May 2021 Submitted via Website
Overall Experience

It feels like home, it’s a friendly environment and my Mum receives excellent care. Most of the staff have worked at Dene Park House long term and feel like an extended part of our own family. My Mum is happy living here and feels her needs are well met.

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Review from Peter M (Son of Resident) published on 28 April 2021 Submitted via Website
Overall Experience

Unfortunately, both my mother and father have recently had to go in to care. We researched and visited several homes and decided that Dene Park House was the best fit for their care needs. I would like to thank the team for the outstanding level of care that they deliver day in, day out. Some staff deserve a special thank you as they have kept me well informed about how my parents are doing during this transition period. I could thoroughly recommend this care home and brilliant team for your loved ones.

Reply from Beverley Hardman, Manager at Dene Park House

Thank you for your very kind review. It is our pleasure to look after your mum and dad. They are both part of our Dene Park House family.

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Review from Sid A (Son of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

My dad has been at this home for over two years now. In that time, I've seen a lot of different managers come and go. The current manager is the best one since my dad has been there. My dad's needs are quite complex, where in the past, I've had problems and worried if it was getting done correctly. I've now got full confidence in the staff in doing this. All the staff are very friendly and work really hard at their jobs. I've marked the activities are very poor, but I believe once we are out of this pandemic, the manager will be looking to improve this.

Reply from Beverley Hardman, Manager at Dene Park House

Thank you for your very kind review. I am very grateful for the personal mention. I am pleased I have made a difference to your dads care. I hope once we can get back to 'normal' we will have plenty of chances to make happy memories. The staff at Dene Park House are the lucky ones to care for your dad.

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Review from J J (Niece of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

Dene Park looked after my Aunt so well. Nothing was trouble. Communication between myself and my aunt was fantastic. Lockdown was hard but Dene Park made sure we were kept informed at all times. Staff made sure we had facetime calls numerous times a month. All staff are so caring and attentive. Activities need addressing.

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Review from Kimberley B (Daughter of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

My dad was with Dene Park Care Home for only a couple of months before he sadly passed away. Unfortunately, he died of covid-19 causing complications with his dementia during the second peak of the pandemic. As we were unable to visit, the staff at all levels were kind, considerate and nothing was too much trouble. They ensured dad got the food he liked and we could speak on the phone until he lost his power of speech, so we knew he was being cared for. The staff organised a photograph of the residents. So we have a special festive reminder of him on his last Christmas which we will treasure.

Reply from Beverley Hardman, Manager at Dene Park House

Thank you for your very kind review. I am so happy that we managed to make you some new memories. Your dad may not have been here for long but he became a much-loved part of our family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Dene Park House.

Upcoming Events

There are no upcoming events for Dene Park House.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Dene Park House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Dene Park House

What types of Care is Dene Park House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dene Park House have?

There are 51 Single Rooms.

What are the Facilities & Services at Dene Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dene Park House to the centre of Newcastle upon Tyne?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dene Park House to verify any information. View our terms and conditions. Dene Park House has an Enhanced Service -more info.