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Staff are always keen to make a good impression, so visitors to Dene Park are welcomed with a smile and offered ‘a cuppa’, whatever the reason for their visit. This is particularly important if they are looking for a care home for their loved ones – often a traumatic time for a family. Visitors are...
Dene Park House Care Home is located in Newcastle upon Tyne, close to the Metro Centre.
Staff are always keen to make a good impression, so visitors to Dene Park are welcomed with a smile and offered ‘a cuppa’, whatever the reason for their visit. This is particularly important if they are looking for a care home for their loved ones – often a traumatic time for a family. Visitors are usually shown around the home and introduced to care staff, the residents and, when appropriate, their families.
Residents have lots of things going on, inside and outside of the home. There are arts and crafts sessions, a knitting club and a resident forum. A local dance class comes in, as well as a theatre group which puts on pantomimes. There are regular visits from singers, and residents often join in. The home is next door to The Victory pub, which can be used regularly by residents if they desire. There is also a bar at the home where residents can enjoy a drink with their visitors.
Residents can get involved in the running of the home, with some residents helping to lay the tables for meals and others helping to hoover.
Care Provided by Dene Park House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Dene Park House to confirm what's included and get a personalised quote:
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Adele Lusher (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (51)
Dene Park House Reviews (48)
Dene Park House has a Review Score of 9.4 (9.413) out of 10, based on 12 reviews in the last 2 years.
Over all time Dene Park House has 48 reviews.
Very nice home staff helpful and friendly, I feel safe and secure to leave my friend after a visit. She is happy and well looked after. If I have any concerns I can certainly seek help from the staff and management. I'm up to date with what is going on and I'm totally involved in her activities and...
Very nice home staff helpful and friendly, I feel safe and secure to leave my friend after a visit. She is happy and well looked after. If I have any concerns I can certainly seek help from the staff and management. I'm up to date with what is going on and I'm totally involved in her activities and well being.
Food is well cooked and attractively presented. The home is kept very clean. The safety of the residents is a high priority and...
Food is well cooked and attractively presented. The home is kept very clean. The safety of the residents is a high priority and everybody is aware of what is expected on entry and exit.
I cannot praise the staff highly enough as they do a tough job exceptionally well.
I live in the Midlands and I am, therefore, unable to visit my mother daily. I feel safe in the knowledge that she is being cared for and protected at all times.
I live in the Midlands and I am, therefore, unable to visit my mother daily. I feel safe in the knowledge that she is being cared for and protected at all times.
Very caring staff. Lovely friendly environment. Try very hard to stimulate residents and provide entertainment, arts and crafts sessions, cinema and other activities. Nothing is too much trouble for the staff.
Very caring staff. Lovely friendly environment. Try very hard to stimulate residents and provide entertainment, arts and crafts sessions, cinema and other activities. Nothing is too much trouble for the staff.
Although my brother was only in Dene Park House for 10 days, they still took such care with us. The home itself is lovely and clean, very warm and homely, with the staff, very friendly and caring. I would definitely recommend Dene Park House, as the moment he arrived the manageress and staff...
Although my brother was only in Dene Park House for 10 days, they still took such care with us. The home itself is lovely and clean, very warm and homely, with the staff, very friendly and caring. I would definitely recommend Dene Park House, as the moment he arrived the manageress and staff couldn't do enough for us and made, what was a very difficult time, a lot more bearable.
When I was told to find a care home with 24 hour nursing care for my Mum I visited the homes on the list with heavy heart. After visiting Dene Park I was impressed how light, airy, spacious and well organised it was and the residents seemed happy. I made the decision as this was the best I had...
The food is excellent and Mum was told if there was anything she fancied she just has to ask.
The list of activities is good - all encouraged to join in for fun events, including movie shows on the big screen.
Mum is happy and says the staff are so kind.
I would thoroughly recommend this home. I know my Mum is safe and cared for.
Sadly my uncle was only here for under two weeks, but the standard of care was excellent. The home itself is clean with a lovely warm homely feeling and although my uncle was past the point of eating the food looked very good. All the staff were brilliant, very patient, very friendly and very...
Sadly my uncle was only here for under two weeks, but the standard of care was excellent. The home itself is clean with a lovely warm homely feeling and although my uncle was past the point of eating the food looked very good. All the staff were brilliant, very patient, very friendly and very caring, they not only looked after my uncle, but took great care in looking after myself and my mam. Could not recommend this place enough.
My mother is extremely well cared for in Dene Park and the carers are very approachable and easy to talk to. Everything is done to make your relative feel comfortable and safe. I have confidence in Dene Park and believe this to be the best care home for my mother.
My mother is extremely well cared for in Dene Park and the carers are very approachable and easy to talk to. Everything is done to make your relative feel comfortable and safe. I have confidence in Dene Park and believe this to be the best care home for my mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dene Park House.
There are no upcoming events for Dene Park House.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Dene Park House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dene Park House to verify any information. View our terms and conditions. Dene Park House has an Enhanced Service -what an Enhanced Service includes.