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Moorfield House

6 Kenton Road, Gosforth, Newcastle upon Tyne, Tyne & Wear NE3 4NB
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Moorfield House, Newcastle upon Tyne
Moorfield House, Newcastle upon Tyne
Moorfield House, Newcastle upon Tyne

Moorfield House is a small care home with a warm, friendly and welcoming atmosphere. Located in a pleasant suburb, a high level of care is provided thanks to the low staff turnover and meaningful relationships established with residents’ loved ones.

Residents can take part in a variety of activities to keep them physically and mentally stimulated.

The home provides an emotionally secure environment for residents and staff strive to build strong relationships to ensure residents feel at home.

Care Provided by Moorfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Donna McCauley(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (35)

Moorfield House Reviews (51)

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9.7

Moorfield House has a Review Score of 9.7 (9.721) out of 10, based on 14 reviews in the last 2 years. Over all time Moorfield House has 51 reviews.

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Review from Margaret B (Wife of Resident) published on 9 July 2019 Submitted via Postal Card
Overall Experience

Staff are very caring and kind. Management has time for family members.

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Review from L W (Wife of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience
I am very pleased with the care that my husband has received since he became a resident at Moorfield House in July 2018. The regular staff are excellent - agency staff are variable but mostly satisfactory.

My husband has been confined to bed for the last month and has required much personal care ie turning every 2 hours to avoid pressure sores and I have been impressed with the efficiency and dignity with which this operation is carried out. My husband dislikes being handled and/or moved which can be quite difficult for the staff to deal with and they are always very careful with him.

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Review from M F (Son of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

After 14 years as a resident my mother. at the age of 90 suffered a further stroke which left her unable to drink water or eat food. I have sat with her for 9 days so far, at the end of her life. The care she has received from the staff here has been excellent, they show genuine affection and dedication to her. That is true for the nursing staff, care workers and domestic staff too, I am very impressed.

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Review from Muriel D (Wife of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience
Following discharge from the hospital, my husband needed 24-hour care. I visited Moorfield House and was impressed by their kindness and friendliness. Our elder son drove up from the South and also visited Moorfield House and was similarly impressed. My husband came to Moorfield House two days later. The care and kindness shown to us all has been evident from the beginning. Any minor concern is attended to immediately and family members are welcome at any time.
The senior care officer is a wonderful lady and like her colleagues, works non-stop, but always has time to listen and act if necessary. Oh - and the chef is a gem.

My husband has been at Moorfield House since November 2017.

Reply from Sandra Vitty, Manager at Moorfield House

Thank you so much this is lovely, I will pass it on to all staff.

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Review from Charles H (Son of Resident) published on 13 November 2017 Submitted via Website
Overall Experience
My dad was a resident in Moorfield until he passed away earlier this year.
I was delighted with the care he received in Moorfield and could not speak more highly of the staff. I was very impressed with their dedication to those they looked after and would like to pass on my sincere thanks to them for making my dad's last few months as comfortable as possible - nothing seemed too much trouble.

My best wishes to you all.

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Review from J M (Sister-in-law of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

Always friendly and professional in all aspects of care.

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Review from J B (Wife of Resident) published on 20 October 2016 Submitted via Website
Overall Experience

We are extremely satisfied with the excellent care given to my husband in such a friendly homely atmosphere. All the staff are attentive and caring with a high regard for the residents' dignity and they have made all our family welcome. My husband came to Moorfield from another care home and the hand over process has been both efficient and sensitive and the staff have been keen to work with us as a family to really get to know him. As a result he has settled extremely quickly and is feels safe, secure and happy.

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Review from Judith B (Sister of Resident) published on 7 September 2016 Submitted via Website
Overall Experience

Having hoped and waited in vain for improvement over many months, my relative is now settled in a home with excellent management and care. Although I have group rated 'care' and 'staff' as Poor, a few individuals would have scored higher and it was sad to leave them.

Reply from Alison Boote, Operations Director at Moorfield House

We are sorry that this has been the experience of the service delivered at the home. We value the feedback received from any person involved in, or having contact with the home and truly believe this enables continuous improvement. Written contact will be made with the person completing the review to facilitate our complaints process.

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Review from Elizabeth F (Daughter of Resident) published on 5 August 2016 Submitted via Postal Card
Overall Experience

My mother receives care appropriate to her needs- she is fed, changed, washed, bathed and has her hair washed by staff who are reliable and efficient and show my mother a lot of attention.

Reply from Sophie Dunlavy, Home Administrator. at Moorfield House

Thank you ever so much for a brilliant review, staff here are always happy to make others happy. It gives us great pleasure to hear that families here at Moorfield make such lovely reviews about us.

Thank you again.

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Review from Beverley R (Friend of Resident) published on 26 July 2016 Submitted via Website
Overall Experience

I have an elderly lady friend who has been in hospital for a while and at the moment is unable to return home. I brought her into Moorfield as I found the home to be small with not a lot of residents but very homely and welcoming. Some of the staff have been employed there for years and are very kind and caring.

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Review from Margaret W (Daughter of Resident) published on 25 July 2016 Submitted via Website
Overall Experience

My dad has been at Moorfield for nearly 3 years and couldn't be happier. He has a great relationship with all of the staff including domestics and the chef and other kitchen staff. Every one of them always has a cheery word for my dad and me and the rest of our family. After a recent spell in hospital dad couldn't wait to get back 'home' in his words. Now he has settled back he is really happy again. I am really happy with dads care knowing that his needs are being met and that he is in a safe and caring environment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Moorfield House.

Meet the Team (1)

Donna McCauley
Donna McCauleyJob Title:Home ManagerJoined: 2022

I have worked in care for 32 years, starting as a care assistant and working my way up to management 16 years ago. I have worked in care for 32 years, starting as a care assistant and working my way up to management 16 years ago. I am passionate about providing a comfortable environment where residents feel happy, safe and a place they can all call home.

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