Wheatfield Court

I have been so reassured of the care my aunt receives at Wheatfield Court. The care team treat her like family and there is a great admin team organised by a manager willing to listen and make suggested changes. The peace of mind is assured and I now have no hesitation in recommending Wheatfield to others.

Please note my options are coloured by a visit in August during lockdown and stem from that visit. Before that, we had not seen my aunt since last March. The reason for the low mark on 'treated with dignity' is while we were there, my aunt needed the toilet for number two - the care staff on duty took 15 minutes to respond, by which time it was all over her and her bedding. Rooms - low/poor as she has been moved twice to a smaller room with no view, from a room with a view. Value for money - we think the fees are very high for the care given. Our aunt eats very little and her needs are simple. She just wants to stay in bed and go and meet her maker. Sad but true.

I have been given first-class treatment and care by all levels of staff. I have gratitude and many reasons for praising their marvellous dedication. I have yet to experience the activities and the facilities. I have no knowledge of the security.

Staff respond in a timely fashion to queries/issues raised and liaise with relevant family members.

I think Eden Court is a wonderful place to be, to help me get back on my feet. Very friendly and overall and excellent service.

My wife was in the Eden Court rehabilitation section of Wheatfield Court. This Akari/NHS facility proved perfect for the recovery from major, open heart surgery at the hospital. The staff were so cheerful and friendly. The food was absolutely excellent and essential to build up strength. I feel we were so lucky to have access to a facility that combined the best in personal care, food and activities, with medical and physio provided by the NHS.

My husband was admitted to Wheatfield Court at the end of September. He was there for 6 days before being admitted into hospital where he remained for a week. He then returned to Wheatfield Court for end of life care and died 2 days later on October 4th. The care he had was amazing even though it was not for long - the family were also cared for by all staff, we felt as though they were our friends. I cannot praise them enough - all so well run too.

Staff very helpful and the food is good. Comfortable room.

I know she is safe and well cared for which is very reassuring.

I am pleasantly surprised by the quality of care and the food in Eden Court. It combines excellent NHS rehab (after major surgery) with excellent Akari personel care. The staff all have a very cheerful disposition, which is a real help.

I found my time at Eden Court which is part of Wheatfield Court very good. I felt very safe. All the staff were lovely. I would recommend this home to my friends and family.

The care and attention my mother received was excellent right up until her passing away. The care home is kept immaculate. All the staff are very friendly. Myself and family were always welcome and made to feel that way.

The care taken of my mother in law was exemplary. The compassion was shown to me (telephone) and her granddaughter (in a quiet place) was superb. Only sorry her stay would not be longer!

Both staff and residents merged well together also a good understanding of various needs taken into consideration. Happy atmosphere always! Thanks for everything!

Good room. Lovely staff. Very caring.

My stay at Eden Court was very good. Food good and varied. Staff caring and friendly. My only criticism - not enough staff to cope with the varied tasks they have to perform. Definitely need more!

Very good care, was able to walk along the corridor. Hasn't improved since coming home.

This Nursing Home is amazing, the care of staff towards the residents is completely outstanding. Nothing is too much trouble. Friendly and welcoming reception. Clean, light and airy. Very clean and always smells fresh. The staff receive very good training and the Manager has an open door policy for staff and relatives. There is always activities going on either within the Home or trips out to local venues of interest to the Residents. Would highly recommend anyone to view this Home if requiring a Home for their loved one.

All staff are very helpful and welcoming, nothing is a bother. My mother in law has been a resident approx 18 months and loves the interaction and trips out.

Finally, this home is so professionally run, it is a credit to all concerned.