Wheatfield Court

Wheatfield Road, Westerhope, Newcastle upon Tyne NE5 5HQ
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9.7 76 Reviews
  • Wheatfield Court, Newcastle upon Tyne
Wheatfield Court Care Home is situated in pleasant surroundings in the Westerhope area of Newcastle. It is within easy reach of the Durham Heritage Coast to the North, and the North Yorkshire coast to the South.

The highly committed and dedicated staff at Wheatfield Court work hard to deliver a caring and compassionate service, with a family-orientated approach to their work.

Residents are encouraged to remain physically and mentally active, to the best of their ability and the team works hard to accommodate the needs of all the residents, with a range of activities for them to enjoy in-house. There are also lots of activities available to the residents in the community.

Wheatfield has a wide range of residents, with varying capabilities and needs. Wheatfield Court provides nursing packages that are maintained by an advanced care team for residents with more complex needs. Respite and palliative services are also available.

The staff are very proud of the service they offer and work hard to create respectful relationships and strong bonds with families, visitors and professionals.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Adele Lusher (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)

Wheatfield Court Reviews (76)

9.7

Wheatfield Court has a Review Score of 9.7 (9.724) out of 10, based on 23 reviews in the last 2 years.
Over all time Wheatfield Court has 76 reviews.

Overall Experience
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Date Published
  • 76
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Reviewer Connection to Wheatfield Court
  • 24
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  • 10
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Total of 76, showing 1-20
Review from E M (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management at Wheatfield Court are caring and respectful towards the residents at all times. They work hard to maintain a very positive atmosphere and are always helpful. There is a broad range of social activities. The fact that visiting hours are not restricted is a big help for family
who finish work later in the evening.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your fantastic 5-star review, your positive feedback and kind words will be shared with all our Wheatfield Court team.

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Review from Sheila M (Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am impressed by the combination of nursing skills and kindness of the staff.
It is admirable the way the staff work so well together whether their role is to work as a cleaner, cook, carer or in management.
I appreciate the welcome visitors receive.
The activities which are available to all who
appreciate them include physical, mental (programs include quizzes and information and include services and trips out locally and occasionally further a field)
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and kind words about our team, these will be shared with our Wheatfield Court Colleagues.

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Review from T A (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wheatfield Court has been a blessing in the lives of my mother and I. The staff - all of them are wonderful, particularly those upstairs on Eden. Within a week of my terminally ill Mum being there, the spark of life had come back to her. The pressure of caring was totally taken off my shoulders, and
I could go back to being a daughter. Staff are warm, friendly, caring and attend to any needs as quickly as they can.


Her clothes are always beautifully laundered, and she is always dressed in clean clothes and clean nightwear every day. The room is lovely - bright and airy, with decor fitting of a hotel never mind a Nursing Home. Mum has put on weight, had her hair cut, and feet attended too - all of which were sorted extremely quickly. I cannot thank them enough for what they have already done for my mum.


I knew as soon as I entered the home that it had a really nice feel about it - and I am so so happy that my Mam has settled in so well and already calls it home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful 5-star review of Wheatfield Court. Your lovely feedback will be passed to our team.

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Review from S H (Sister of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of my brother's needs are met. The staff work hard to please the residents, i.e. outings, activities, e.t.c. Care and attention, personal care and rooms are very well kept. There is a warm welcoming feeling from the staff, who are very friendly.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your review and kind words about the team, your lovely feedback will be given to all the team.

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Review from L N (Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't thanks NHS staff enough and all the staff for all you've done for me. Will never forget all of you. With lots of love. xxx
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful 5-star review, your lovely feedback will be given to all the team.

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Review from J I (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mam's arrival at Wheatfield Care Home, the care and attention mam has received has been excellent. All issues that we (her family), have raised, have been quickly resolved. We have found all the staff including the management, to be friendly, professional, approachable and caring. Mam has been
treated with respect and dignity. They have built up a relationship with her and her relatives who are kept updated when she's had a "good day".
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful review - we are thrilled to hear you are happy with the care and attention from our Wheatfield Court team. Your lovely feedback and kind words will be shared with all the team.

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Review from G B (Son of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the management and staff, giving excellent care, very attentive to all family members, makes you welcome and always a smile and hello. Never seen Dad so happy, plenty of activities and he loves Elvis.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your amazing 5-star review - we are over the moon to hear your dad is happy and loves Elvis as much as we do! Your lovely feedback and kind words will be shared with all the Wheatfield Court team.

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Review from Neville R (Respite Resident) assisted by family/friend published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints, staff were excellent and I was looked after extremely well. All the staff are an absolute credit to the industry. Thank you everyone!
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and wonderful ratings, your feedback will be passed to our Wheatfield Court team.

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Review from F M (Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are no words to express my gratitude having the privilege to stay at Wheatfield Court, being so cared for by the staff, with consideration so deep as if I had been a much loved relative. En-suite made us confident at all moves privately out of sight of other residents and visitors.
Reply from Sarah Mckenzie, Regional manager at Wheatfield Court

The staff at Wheatfield Court will be delighted to hear your review. Thank you for taking the time to write this, we appreciate your feedback.

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Review from C P (Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. I came to Wheatfield following knee surgery. I live alone and would have found it very difficult to manage without the care and support of your excellent team. They were pleasant, kind and very professional and enabled me to get on my feet and get back to my home and society. It is very important
we keep this type of facility to enable people like me to become active again.
Reply from Sarah Mckenzie, Regional manager at Wheatfield Court

Thank you for this lovely review. I will pass this on to the team at Wheatfield Court.

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Review from S M (Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Wheatfield Court a year ago following a fall which left me with spinal injuries. the care I have received has made the slow recovery of some abilities possible. My room is en suite, has a TV and has wifi. The food is wholesome and there is choice and dietary options.
The staff here are kept
up to date and proficient with regular training sessions. We are encouraged to socialise in either of the two lounges - so you can just chat, enjoy the safe and pleasant garden or join in the various activities in the designated lounge. These include arts and crafts. table games and on Sundays in one lounge a broadcast TV service is transmitted.
There are regular outings to places of interest in wheelchair adapted buses. We receive special celebrations and cake on birthdays etc.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review, your wonderful feedback will be passed to our team.

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Review from Neville P (Resident) assisted by family/friend published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Wheatfield Court I have received far more than I expected from all the staff from the medical team to all the other staff. The care has been excellent from everyone. The food has been exceptional, compliments to the chef.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your amazing 5-star review and lovely words about all our team, your praise of their work will be shared with them all.

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Review from O C (Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and very helpful, 1st class!
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your 1st class review, your wonderful words and feedback will be passed to our Wheatfield Court team.

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Review from I J (Respite Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was only a resident for one week, was expecting two weeks but satisfactory, would of had another week, especially for the physio, but overall, satisfactory and made new friends.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and feedback that will be passed to our team.

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Review from Christine H (Friend of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention paid to my friend has been exemplary. Nothing was too big an ask. Not only was her physical comfort looked after, but her social and emotional needs were also addressed. I have witnessed genuine care, compassion and respect shown by all the staff involved. Added to this, the staff
were always very welcoming to me, helpful and supportive.
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Review from Julie R (Friend of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to many care homes and I can honestly say Wheatfield Court is one of the best. The staff and management are caring, lovely and professional. The staff on the Bronte Nursing Wing are amazing and the care they have given my friend is fantastic. The whole care home is clean, no smells, nice
food and amazing staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your amazing response, your fantastic feedback will be passed to all the team.

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Review from George L (Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving here in November 2023 I have been made to feel welcome which has helped me to quickly settle into my new home. I now look forward, with confidence to the future.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and kind words that will be passed to all our team.

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Review from Robert G (Son of Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service!
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your fantastic 5-star review and feedback that will be passed to the team.

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Review from Claire W (Granddaughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran spent some time in Eden before moving into Wheatfield towards the end of 2023. I speak on behalf of my gran and the entire family, we can't thank the staff, carers, nurses and management for everything they have done. You treat my grandma with dignity, respect, genuine love and care. My gran
is very happy, so happy she called Wheatfield, 'home', something we never thought would be possible. My gran made the decision to move in full-time as she felt safe and her quality of life was better. She has only been there a short time but I am so impressed by everything, the staff are attune to my grandma's health needs and I strongly feel their quick response has prevented my grandma from further hospital admissions and got her through the winter months. She has been able to personalise her room to which she has said is just perfect. The communication is outstanding. We see everyone at Wheatfield as our extended family. We have landed on our feet with the manager and the team!
Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review, your praise and amazing feedback will be passed to all our team.

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Review from V N (Respite Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my second time in Eden Court. I was here a year ago when I received the same excellent care and attention from all members of the staff whether they were nurses, carers or members of the cleaning team.
It is a happy caring establishment where you as a patient feel valued and respected.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Wheatfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Wheatfield Court is calculated as follows: ( (213 Excellents x 5) + (43 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 272 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wheatfield Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Wheatfield Court

What types of Care is Wheatfield Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wheatfield Court have?

There are 58 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wheatfield Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wheatfield Court to the centre of Newcastle upon Tyne?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wheatfield Court to verify any information. View our terms and conditions. Wheatfield Court has an Enhanced Service - more info.