






Welcome to Wheatfield Court Care Home
Situated in the Westerhope area of Newcastle, Wheatfield Court Care Home offers a friendly and comfortable setting where residents receive personalised care in a welcoming community.
The experienced team takes time to understand each resident's individual preferences and care needs, providing support that encourages independence wherever possible. With convenient access to local shops, amenities and public transport, residents who wish to remain active in the local...
Care Provided by Wheatfield Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Wheatfield Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Adele Lusher (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
- Wheatfield Court is working towards being part of the Veteran Friendly Framework.
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
- Number of floors: 2
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Wheatfield Court Reviews (83)
Wheatfield Court has a Review Score of 9.8 (9.753) out of 10, based on 19 reviews in the last 2 years.
Over all time Wheatfield Court has 83 reviews.
My mum became a permanent resident at Wheatfield Court Care Home in October 2022. All the staff in this care home are all very pleasant, caring and very approachable. My mum is happy and and it makes life easier when you know that, she is being well cared for, she mostly joins in with the other residents, her friends, in the activities but has her own space when she wants it. The local area is nice to be able to take her out to, weather permitting. I feel we are very lucky to be given a place here for her. Thank you to the whole team for taking care of her.
Thank you for your lovely feedback and comments, these will be passed to our Wheatfield Court team.
Many meetings about the care of my mum and concerns, a serious complaint was made in October 2021 regarding an agency nurse, as the local team were very good. After many reminders regarding this complaint, telephone calls, emails etc, we were assured all this was in hand by the manager of this home.
Thank you for taking the time to review us and for your positive feedback about our in-house care team. Wheatfield Court has a new manager who is looking forward to continuing the high level of care in our home. Your complaint has been fully investigated in line with our procedures and the agency in question informed.
all staff are very caring and compassionate.
My mum was admitted to the Eden Court floor of Wheatfield Court on 2nd Oct, she subsequently moved down to Wheatfield when her health deteriorated. I'm very happy with the care mum received and the support our family was given. The service is short of full-time permanent staff like most in the Health and Social Care sector, however, the staff worked extremely hard to supply our mum with the best care possible. My mum passed away in the early hours of the morning of 3rd December but I feel I need to take time to say thank you to all staff involved in mums care over the last two months, yesterday and the early hours were obviously distressing for my family, the staff did there very best to make mums last hours comfortable and to support the family through this time, Thank you again to all the staff with a special thank you to the lady who supported myself and cared for mum on the night shift last night.
Thank you so much for your kind words, your mum will be missed by the team.
I advise anyone thinking of putting a loved one in this facility not to. My mother spent 24 hours in this place and the staff can not care for the very basic of needs of their residents. A patient waited over 45 min for the toilet, the place should be shut down and the staff need to be sacked. My opinion of this place is absolutely disgraceful. Don't use this care home if you want a loved one taken care of. They are not what they seem.
Thank you for your review. We are sorry you feel your experience was not on a level you expected from us, however, we are pleased to say that many of our residents (and families) are very happy with the care at our home. We wish you and your mother all the best in the future.
My mam was brought to Wheatfield Court a few weeks ago, and all the staff have treated my mam with care, as well as being very honest and caring with us family members. My mam was in palliative care during her stay. Thank you to all the staff who cared for her and us every day we visited.
First-class care in all departments, nothing is a problem in the care department - lovely staff. Really professional medical staff who show professional care.
I have been here five weeks and I am very happy and I feel very safe. I love the view from my room. The staff, on the whole, are nice.
This is very lovely to hear, I will pass your kind words to our Wheatfield Court care team.
Over the week of Thursday 12th and 13th both times I had my visit I found the two carers on duty were amazing with my mam. On the 12th, the carer was chatting away to my mam, making her smile and laugh and making her feel like she was the only person in the room who mattered. She was great. On the 13th, the same girl was on duty along with a male staff member. Both of these carers are younger and they attended to my mum's needs to a high standard. I feel somewhat this report does not give the guys in Wheatfield Court justice in what they do.
After a long time of not being able to get to a residents relations meeting due to Covid, we were greeted with so much enthusiasm for the future, the manager and her staff were upbeat and well organised. The plans for the way forward after this long journey seem really good, the home was clean and tidy and our relation was looked after. Thanks!
What a lovely review to read - I will make sure your kind words and positive feedback are passed on to our Home Manager and team, thank you!
I cannot praise the staff enough for the way she was cared for. She was well-fed, always neat and tidy and very settled. The carers did her nails and hair. She loved the craft room and started knitting again. On the whole, my lovely mam had a great time thanks to the wonderful staff.
Thank you for your lovely review, your kind words will be passed on to the Wheatfield Court care team.
Excellent care with kindness.
Thank you for your lovely review - your kind words will be passed on to our Wheatfield Court team.
I find the staff very helpful and considerate to myself and other members of the family. They generally create a warm and friendly atmosphere. Because of Covid restrictions etc, the online service for booking slots to visit has been down. I believe this is starting up again, this is both helpful to myself and the staff.
Thank you for your review - I will pass your lovely comments on to the Wheatfield care team.
I am extremely satisfied with the care and attention shown and given to me and I think everyone feels the same way.
I would tell to friends how good this care home is. I have made friends and met quite nice people. I would recommend this care home to friends and family. The staff are very good. I get on well with them.
The home has looked after mum extremely well. The staff are wonderful and friendly and efficient in what they do.
My mother has been a resident since November 2019 after becoming unable to stay at home due to illness and needed 24-hour care. I picked Wheatfield Court because local to where I live and work and as I have known other residents that have moved into the Care Home, been really happy and families said the staff very caring. I know things have been difficult due to the pandemic and a sad time for some and everyone miss seeing their loved ones, but hopefully, that will change and things will get better. I have just started with my family visiting mam again weekly and she is happy, contented and looks 100% better than when she first came to the home. She put on loads of weight and eats well which was not the case when she first arrived. All staff members are helpful, friendly and very caring; mam thinks very highly of them and says is well looked after.
I have been so reassured of the care my aunt receives at Wheatfield Court. The care team treat her like family and there is a great admin team organised by a manager willing to listen and make suggested changes. The peace of mind is assured and I now have no hesitation in recommending Wheatfield to others.
Please note my options are coloured by a visit in August during lockdown and stem from that visit. Before that, we had not seen my aunt since last March. The reason for the low mark on 'treated with dignity' is while we were there, my aunt needed the toilet for number two - the care staff on duty took 15 minutes to respond, by which time it was all over her and her bedding. Rooms - low/poor as she has been moved twice to a smaller room with no view, from a room with a view. Value for money - we think the fees are very high for the care given. Our aunt eats very little and her needs are simple. She just wants to stay in bed and go and meet her maker. Sad but true.
Take care and stay safe.
On behalf of Wheatfield Court Care Home.
I have been given first-class treatment and care by all levels of staff. I have gratitude and many reasons for praising their marvellous dedication. I have yet to experience the activities and the facilities. I have no knowledge of the security.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wheatfield Court.
There are no upcoming events for Wheatfield Court.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Wheatfield Court.
Meet the Team (2)

My name is Adele Lusher, and I am the Home Manager at Wheatfield Court.
I operate an open-door policy and warmly encourage you to come and speak with me at any time, whether you have a concern, a suggestion, or positive feedback about our home and team.
As a passionate Registered Nurse and Home Manager, I am committed to ensuring that the wellbeing, dignity, and care of our residents remain at the heart of everything we do. I work closely with our team to promote a caring, respectful, and supportive environment where every resident feels valued and safe.

I am the Deputy Manager of a care home with a background as a Registered Nurse, and I am passionate about delivering high-quality, person-centred care.
I believe that becoming a Veteran Friendly Care Home will bring significant benefits to our residents, their families, our Colleagues, and Akari Care as a whole. By recognising and celebrating veterans' experiences, we can provide more personalised care, strengthen relationships, enhance staff awareness, and create a culture that honours service while improving the wellbeing and quality of life of those who have served.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wheatfield Court to verify any information. View our terms and conditions. Wheatfield Court has an Enhanced Service -more info.