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Wheatfield Court

Wheatfield Road, Westerhope, Newcastle upon Tyne, Tyne & Wear NE5 5HQ
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Wheatfield Court, Newcastle upon Tyne
Wheatfield Court, Newcastle upon Tyne
Wheatfield Court, Newcastle upon Tyne

Welcome to Wheatfield Court Care Home

Situated in the Westerhope area of Newcastle, Wheatfield Court Care Home offers a friendly and comfortable setting where residents receive personalised care in a welcoming community.

The experienced team takes time to understand each resident's individual preferences and care needs, providing support that encourages independence wherever possible. With convenient access to local shops, amenities and public transport, residents who wish to remain active in the local...  

Care Provided by Wheatfield Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Wheatfield Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Adele Lusher (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+
  • Wheatfield Court is working towards being part of the Veteran Friendly Framework.

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (58)

Wheatfield Court Reviews (83)

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9.8

Wheatfield Court has a Review Score of 9.8 (9.753) out of 10, based on 19 reviews in the last 2 years. Over all time Wheatfield Court has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from O C (Resident / Service User) published on 9 July 2024 Submitted via Postal Card
Overall Experience

Excellent service and very helpful, 1st class!

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your 1st class review, your wonderful words and feedback will be passed to our Wheatfield Court team.

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Review from I J (Respite Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

I was only a resident for one week, was expecting two weeks but satisfactory, would of had another week, especially for the physio, but overall, satisfactory and made new friends.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and feedback that will be passed to our team.

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Review from Christine H (Friend of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

The care and attention paid to my friend has been exemplary. Nothing was too big an ask. Not only was her physical comfort looked after, but her social and emotional needs were also addressed. I have witnessed genuine care, compassion and respect shown by all the staff involved. Added to this, the staff were always very welcoming to me, helpful and supportive.

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Review from Julie R (Friend of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I have been to many care homes and I can honestly say Wheatfield Court is one of the best. The staff and management are caring, lovely and professional. The staff on the Bronte Nursing Wing are amazing and the care they have given my friend is fantastic. The whole care home is clean, no smells, nice food and amazing staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your amazing response, your fantastic feedback will be passed to all the team.

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Review from Robert G (Son of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

Excellent service!

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your fantastic 5-star review and feedback that will be passed to the team.

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Review from Claire W (Granddaughter of Resident) published on 22 February 2024 Submitted via Website
Overall Experience

My gran spent some time in Eden before moving into Wheatfield towards the end of 2023. I speak on behalf of my gran and the entire family, we can't thank the staff, carers, nurses and management for everything they have done. You treat my grandma with dignity, respect, genuine love and care. My gran is very happy, so happy she called Wheatfield, 'home', something we never thought would be possible. My gran made the decision to move in full-time as she felt safe and her quality of life was better. She has only been there a short time but I am so impressed by everything, the staff are attune to my grandma's health needs and I strongly feel their quick response has prevented my grandma from further hospital admissions and got her through the winter months. She has been able to personalise her room to which she has said is just perfect. The communication is outstanding. We see everyone at Wheatfield as our extended family. We have landed on our feet with the manager and the team!

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review, your praise and amazing feedback will be passed to all our team.

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No Rating
Review from V N (Respite Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience
This is my second time in Eden Court. I was here a year ago when I received the same excellent care and attention from all members of the staff whether they were nurses, carers or members of the cleaning team.

It is a happy caring establishment where you as a patient feel valued and respected.

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Review from M A (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Wheatfield Court is perfect beyond words, management, carers, cleaners kitchen staff are all amazing. The care is very high standards. Everyone is so friendly and helpful nothing is any bother. It's so good for my family knowing my mam is being looked after in her last years.

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No Rating
Review from D C (Respite Resident) published on 13 November 2023 Submitted via Postal Card
Overall Experience

A very rewarding and pleasant stay in this home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your wonderful 5-star review! Your lovely feedback will be shared with all the Wheatfield Court team.

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Review from L W (Husband of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Cannot fault this home. My wife has dementia and has been treated with kindness and care by all the staff nothing has been too much trouble.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and fantastic feedback that will be passed to the team.

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Review from C C (Wife of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

Excellent staff and care. We needed something between the hospital and home and this was exactly right. The nurse explained everything clearly when we arrived and the staff were always helpful and friendly.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for such a wonderful review, your fantastic feedback will be passed to the team.

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No Rating
Review from Deborah F (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

My mother was admitted into the care home following a fall, she was there for a month, the care and rehabilitation was outstanding. Every member of staff from the cleaner to the sister was so friendly and respectful and my mother was well cared for and happy there. Nothing was too much bother, they are all a credit to the social care sector.

Reply from Sarah Mckenzie, Regional manager at Wheatfield Court

Thank you for the lovely review. We will pass this on to the team who will be delighted at this feedback.

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Review from M B (Respite Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

This is the second time I have been a resident of Eden Court. I can honestly say, the standard of care is brilliant. Following a leg amputation, the staff have installed confidence in me to return to my own home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

This is wonderful to hear - thank you for your lovely review.

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Review from Lorraine R (Respite Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

I was transferred here from the hospital when initially I thought that I was being discharged. I was pleasantly surprised when I arrived to see how immaculately clean Eden Lodge was and I was very overwhelmed by all of the kindness from every single member of staff from the daytime staff all the way through to the night staff, who work extremely hard 12-hour shifts, for very little wages. I would like to thank everybody who looked after me while I stayed at Eden Lodge. Thank you all so very much.

Reply from Sarah Mckenzie, Regional manager at Wheatfield Court

Thank you for your lovely review. I will ensure your comments are passed to our team at Eden Court.

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Review from T G (Resident / Service User) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Happy with all aspects of the care home.

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Review from Thomas M (Respite Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

Since I have been here I have had a very good experience. Well looked after by all the staff, especially in the dining room and by the physiotherapists. I have enjoyed my stay at Eden Court at Wheatfield Court.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review and positive feedback, this will be passed to our team.

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Review from Dorothy B (Resident / Service User) published on 25 March 2023 Submitted via Postal Card
Overall Experience

Lovely welcoming care facility. The staff have been very, helpful and supportive. Doctors have been amazing, and nurses are so helpful, caring communicative with family. Lovely activities, quizzes, beauty and parties. Felt so welcome. If there were any negatives it would be the carpets could be cleaner and fresher and brighter bedding.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review about our team and 5 star scores, these will be passed to our Wheatfield Court team. I will also pass on your feedback to see if this is something we can improve for you.

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Review from David S (Son of Resident) published on 6 March 2023 Submitted via Postal Card
Overall Experience
Lovely care home.

Very confident about my mother's care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your 5-star review - this will be passed to the team.

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Review from Ralph Y (Resident / Service User) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Excellent service and care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review - your amazing feedback will be passed on to the Wheatfield Court team.

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Review from Alice D (Resident / Service User) published on 27 February 2023 Submitted via Postal Card
Overall Experience

I love it here.

Reply from Francesca MacDuff-Varley, Marketing Manager at Wheatfield Court

Thank you for your lovely review - your amazing feedback will be passed on to the Wheatfield Court team.

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Care / Support
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 September 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Wheatfield Court.

Upcoming Events

There are no upcoming events for Wheatfield Court.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Wheatfield Court.

Meet the Team (2)

Adele Lusher
Adele LusherJob Title:Home Manager

My name is Adele Lusher, and I am the Home Manager at Wheatfield Court.

I operate an open-door policy and warmly encourage you to come and speak with me at any time, whether you have a concern, a suggestion, or positive feedback about our home and team.

As a passionate Registered Nurse and Home Manager, I am committed to ensuring that the wellbeing, dignity, and care of our residents remain at the heart of everything we do. I work closely with our team to promote a caring, respectful, and supportive environment where every resident feels valued and safe.

Feng Evans
Feng EvansJob Title:Deputy Home Manager

I am the Deputy Manager of a care home with a background as a Registered Nurse, and I am passionate about delivering high-quality, person-centred care.

I believe that becoming a Veteran Friendly Care Home will bring significant benefits to our residents, their families, our Colleagues, and Akari Care as a whole. By recognising and celebrating veterans' experiences, we can provide more personalised care, strengthen relationships, enhance staff awareness, and create a culture that honours service while improving the wellbeing and quality of life of those who have served.

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