Appleby Care Home

Military Road, North Shields NE30 2AB
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8.1 47 Reviews
  • Appleby Care Home, North Shields
Appleby Care Home in North Shields offers people with care needs a welcoming friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1150
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1250

These prices are only a guideline, please contact Appleby Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Clare Leonard (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)

Visiting

  • Appleby Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at convenience; dedicated team members always available to greet them with a warm welcome.

Parking

  • Appleby Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Total of 47, showing 41-47
8.1

Appleby Care Home has a Review Score of 8.1 (8.064) out of 10, based on 3 reviews in the last 2 years. Over all time Appleby Care Home has 47 reviews.

Overall Experience

  • 33
  • 10
  • 1
  • 1
  • 2

Date Published

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44
Overall Experience  Overall Experience 5.0 out of 5

Very sympathetic to both father, family and friends who visit my father.
Always time to listen to questions or concerns.
Polite staff throughout from domestic to the manager. Very professional and polite.

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Overall Experience  Overall Experience 4.0 out of 5

The staff work really hard to make sure the residents are comfortable and safe and if there are issues and requests. They work well with residents and their family members to re-address them. There are plenty of drinks offered and lots of activities organised for the more abled residents. The home is
willing to hear the thoughts of residents families in order to make decisions that will benefit everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Good home. I visit every day and I can't see any issues. No faults whatsoever. The staff are great and I can talk to them about anything.

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Overall Experience  Overall Experience 5.0 out of 5

Never seen the home better. They're going from strength to strength. The manager is excellent and has the staff motivated to work to standards I've never seen before. The staff are caring and respectful. The lounge is spacious and always supervised. The activities coordinators (yes, two of them) are
truly wonderful with the residents. You can see the effort being made and most importantly of all, my mam, and the other residents, seem happy.

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Overall Experience  Overall Experience 3.0 out of 5

My dad has been in this home 3 years. I've had lots of complaints and concerns over time and thought about taking him out of this home but there is now a new manager and there has been a huge improvement and if I have any problems with dads care it gets sorted quickly. There is still a few areas that
still need sorting like laundry and I would like dads room to be decorated but hope these are things that will get done.

Reply from Daniel Shutt, Home Manager at Appleby Care Home

Thank you for your constructive comments. The team at Appleby have worked incredibly hard over the past year to drive the standards up and are we are proud of our achievements to date. As always, we welcome feedback that helps us continue to develop in a positive direction and we hope that this shows in the home.

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Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law came to the home after a short stay in hospital. She settled well, staff made all of us welcome, and continue to do so. Her daughter lives in the USA and staff are accommodating eg. billing, 'phone. I visit 3 times a week and see a continue of care, and not just with my relative. Lots
of varied activities take place - from flower arrangements to a magician, to a visit by a wildlife rescue centre. Home is bright and full of photos and items to help memory. TV is NOT always on. No-one is rushing, so calm atmosphere (as much as possible with the range of dementia). Drinks regularly offered, food varied and tasty. Staff available to discuss concerns. Lovely garden.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my Gran for more than 3 years in Appleby and I have never seen the place as good as it is now. There are plenty carers around now and they treat residents with respect and never rush people. They are really good at what they do. The home is really pleasant now and has a homely atmosphere
and the new garden is absolutely fantastic. A waterfall, wooden animal carvings, lots of seating and even a beach area with lobster pots and a rowing boat! Thanks from me, my mam and my Gran.

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Current Review Score: 8.1 (8.064)

Overview of Review Score

The Review Score of 8.1 (8.064) out of 10 for Appleby Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.514 for Appleby Care Home is calculated as follows: ( (19 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.55 Points relating to the number of positive Reviews for Appleby Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 3 Positive Reviews ÷ 10 = 0.3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Clare

Clare Leonard

Job Title: Care Home Manager

Welcome to Appleby Care Home in North Shields.


We provide care of the highest quality for the elderly on a permanent or respite basis, in lovely comfortable surroundings. Our team of experienced care professionals constantly undergo training to provide outstanding care and support to all of our residents.


There are two units within Appleby Care Home. The ground floor and part of the upper floor make up the mixed dementia unit. There is also a specialist male-only service on the upper floor for male service users who may have behaviours that are challenging.


We also offer care for convalescence, Parkinson’s disease, stroke, palliative care, and dementia.


Appleby offers a safe and secure environment promoting independence and well-being. There are a number of care packages available offering long and short-term care including nursing.


Each room has en-suite facilities and the home has a number of communal rooms. We have a large garden and patio for residents to sit outside in the warmer months and help with planting flowers and plants. We also have a pond and ducks often visit the home.


The focal point of the garden is a large summer house which is used as an Ice cream parlour in the summer and as Santa’s Grotto in the run-up to Christmas.


Our on-site activities coordinator develops a monthly programme with the needs and capabilities of the residents in mind, ensuring that there is always something exciting to do at Appleby. We also have a minibus to take our residents on outings in the local area.


Our philosophy is simple; we want everyone to enjoy life to the fullest. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.


The team at Appleby are compassionate and caring and goes beyond the call of duty with all residents.


I’d love to show you around the home. If you would like a tour or wish to discuss any aspect of elderly care with me, please telephone the home to make an appointment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Appleby Care Home to verify any information. View our terms and conditions. Appleby Care Home has an Enhanced Service - more info.