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The Evergreens Care Centre

Station Road, Forest Hall, Newcastle upon Tyne, Tyne & Wear NE12 9BQ
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The Evergreens Care Centre, Newcastle upon Tyne
The Evergreens Care Centre, Newcastle upon Tyne
The Evergreens Care Centre, Newcastle upon Tyne

The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne.

The ground floor, named by the residents at The Cypress Suite, has 17 bedrooms. It is senior carer-led and is dedicated to supporting those with residential care needs.

The first floor, named by the residents as Redwood, has 26 bedrooms. It is nurse-led and is dedicated...  

Care Provided by The Evergreens Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,301 - £1,324£1,301 - £1,324
Residential Dementia Care£1,301 - £1,324£1,301 - £1,324
Nursing Care£1,301 - £1,324£1,301 - £1,324
Nursing Dementia Care£1,301 - £1,324£1,301 - £1,324

Contact The Evergreens Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daniel Shutt(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (43)

Visiting

  • Visitors are welcome at any time. The residents do have protected mealtimes, so please be respectful of this unless you are dining with your loved one or supporting them with their meal.

Parking

  • There is limited parking available on site. Please do not park in front of the bin enclosure on a Monday, Tuesday, or Thursday morning.

The Evergreens Care Centre Reviews (69)

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9.5

The Evergreens Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 14 reviews in the last 2 years. Over all time The Evergreens Care Centre has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Joan W (Niece of Resident) published on 15 May 2019 Submitted via Website
Overall Experience
My auntie was cared for by The Evergreens Care Centre recently and I was amazed by the total dedication of every member of staff that I met.
My aunt was so relaxed and happy which was such a relief to us as a family, she couldn’t praise the staff caring for her enough.
The rooms are immaculate and at the same time homely.

Well done Evergreens, great staff and facilities. Thank you and keep up the fantastic work.

Reply from Dan Shutt, Manager at The Evergreens Care Centre

Thank you so much for taking the time to give us some feedback about how well we are doing. As always, it's our pleasure to have people come and stay with us and it means so much to us to hear that we have not disappointed. On behalf of the team, we really appreciate this. Thanks again, Dan Shutt.

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Review from Carole A (Wife of Resident) published on 11 March 2019 Submitted via Website
Overall Experience
The staff at The Evergreens made my husband comfortable in the last stages of his life. They offered exceptional care and support for him and always treated him with such dignity. The family were looked after too and the staff made us welcome at any time of the day and night in his last stages of life.

I could not have chosen a better place for him and I am grateful for all the staff who work so hard to make the Home the lovely place it is.

Reply from Dan Shutt, Manager at The Evergreens Care Centre

Thank you for your kind words. It was our privilege to be trusted to take care of your husband in the end stages of his life and we are pleased that we have not disappointed you or let you down. This means a great deal to us and I will be sure to communicate your feedback through the team. On...  

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Review from Margaret B (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
The care and attention shown to my mother was the very best with compassion and respect.

The key praise goes to all of the staff that work at the home. They were like family to us and couldn't do enough for us as we were a big family and we were allowed to visit my mam at any time and spend our last days with her. The home will never be forgotten for what they have done for my mam.

Reply from Dan Shutt, Manager at The Evergreens Care Centre

Thank you so much for your kind words. It was a privilege to take care of your mother and do what we could to ensure her dignity and keep her comfortable. On behalf of the team, we all wish all of you the very best and again, thank you for your kind words. We appreciate it.

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Review from Alison S (Daughter of Resident) published on 6 December 2018 Submitted via Website
Overall Experience

My mother went into this home and the staff were lovely. Her room had all just been done out. Unfortunately, she was only there a week before she passed away, but the care she was given was exceptional. The two young carers treated her with care, dignity and respect right to the very end. Thank you so much for taking great care, our beautiful mam, god bless.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Thank you for your kind words. We only knew your mother for a short time but it was a pleasure to get to meet her, spend time with her and a privilege to take care of her at the end stage of her life. We wish you well and thanks again.

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Review from K E (Son of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

This home has a very welcoming open atmosphere wherein our Mum has been extremely happy and settled, always seeming to feel safe and secure. The new staff truly know Mam's individual needs and preferences, making her feel valued. Under the recently changed management, we consider the home to have improved, especially the continuity of their care and concern. Mam said recently "I couldn't be in a better place".

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Review from Barry K (Brother-in-law of Resident) published on 12 October 2018 Submitted via Website
Overall Experience
My wife’s sister is currently a resident and we are more than happy with the place. The staff are very friendly and my relative is well looked after. I would recommend the home to others looking for their loved ones to be looked after.
We are made welcome and nothing is to much trouble for the staff.

The new decoration has really cheered the place up.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Very kind words and very much appreciated by all our team. I've shared these comments and its lovely to see the happy faces in the team.

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Review from Dani B (Grandson of Resident) published on 11 October 2018 Submitted via Website
Overall Experience
My grandma is a resident of Stephenson Court and although I can’t visit regularly due to the distance, I managed a visit recently. I was very pleased to see the work done to the home and noticed the standards of work were high.
My grandma loves living here and all the staff are so kind and caring towards her. I know the home has had some difficulties in the past but with the changes of decor, management and staff I was more than happy. I was introduced to some new staff faces and was impressed with the lovely atmosphere around the place.

You all deserve a medal and I am most grateful to you all for making my grandma happy and well cared for.

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Review from G H (Friend of Resident) published on 11 October 2018 Submitted via Website
Overall Experience
I had a family friend in this home until recently and I honestly could not fault it.

The new management have been a breath of fresh air and the all the staff are so caring and friendly everytime I was in visiting. I would not hesitate to recommend this home to anyone looking.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Thank you so much for your feedback. This is so nice to hear and your kind words are extremely appreciated. It is always encouraging and reassuring to hear that people feel we, as a team, are doing our jobs well. On behalf of all of us here at Stephenson Court, thank you.

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Review from Annie W (Regular Volunteer) published on 10 October 2018 Submitted via Website
Overall Experience

My mother-in-law was a resident five years ago and I recently volunteered at the summer fayre and BBQ. There was such a friendly and welcoming atmosphere, I was amazed at how many staff and their relatives turned up, especially on their day off. It was a beautiful, sunny day; it was great to see the children and the residents interacting and enjoying the activities. So very different from previous visits. I have no worries about returning and will help out again in the future.

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Review from Jill A (Regular Volunteer) published on 10 October 2018 Submitted via Website
Overall Experience
I offered my help at the Summer Fayre and Barbeque at Stephenson Court in Sept 2018 where I ran a tombola to raise funds for the resident's fund.
On arrival, I was a little early but was kindly offered a cup of tea and then enjoyed a chat with the residents once they had finished their lunch.
The Fayre was the first event for a very new management team and was my introduction to them, staff are so kind with the residents and chatted with them, many came to support the home on their day off. The weather was good and residents, families and friends enjoyed the garden, there were some animals to handle, stalls and a Barbeque beautifully prepared by the chef.

I was impressed with the cleanliness of the home but more importantly, just how happy the residents were, there's a real family atmosphere in this home! I'm looking forward to the next event which is a Halloween party and will be popping into the new Friday morning coffee mornings when I am able.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Fantastic to read about such a lovely experience. It sounds like you had a great time and we are very grateful for your support. The day was a huge success and I am grateful that you have chosen to post your feedback on this site. Very much appreciated. Thank you.

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Review from William T (Friend of Resident) published on 10 October 2018 Submitted via Website
Overall Experience

A close friend of mine stayed at Stephenson Court recently for a short while and they had nothing but praise for the wonderful staff. First class. Thank you for being so kind and caring.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Thank you kindly for this positive feedback. It is very pleasing to hear that people are happy with our service and our team. We give 100% and it is uplifting for everyone to hear that our efforts do not go unnoticed. Your words are very much appreciated.

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Review from Andy T (Son-in-law of Resident) published on 2 October 2018 Submitted via Website
Overall Experience

This is an excellent care home now. Nothing like it was a year ago. Everything has changed and continues to change and change for the better. Can’t recommend it highly enough. Lovely group of people with patience and big hearts!

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Review from Pamela B (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience
During the time of the troubles at Stephenson Court, I have to say that my mum's care was never affected in any way thanks to the good staff all around who must have been feeling the strain and worrying about their jobs and possible closure.

When we take mum out, she always asks if she is going home which is a good recommendation for the care she has received and still receiving. It is good for us as a family to know this. The home has a lovely homely atmosphere and very friendly. We thank the wonderful carers, they are totally undervalued.

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Review from L R (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience
My relation has been in Stephenson Court since 2017.
New management and staff have started and improvements have been made. I am very grateful for the care and attention my relation receives. All the carers treat my relation with dignity but some go out of their way to make sure my relation is comfortable and content.

I would have no hesitation in recommending Stephenson Court to look after and care for your relation.

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Review from B M (Daughter-in-law of Resident) published on 4 September 2018 Submitted via Website
Overall Experience

My husband visits the home more than me but we both agree that this home is a relaxing and pleasant environment to live in. It always looks and smells clean. The staff are so friendly and patient and very caring and always make us feel welcome. The bedrooms could be a little larger but they are cosy and very clean. Nothing to complain about and plenty to be grateful for.

Reply from Daniel Shutt, Manager at The Evergreens Care Centre

Thank you kindly on behalf of all the team at Stephenson Court.

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Review from Eileen B (Sister of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience

Can't complain about anything.

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Review from J B (Brother-in-law of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience

Staff appear to be caring and friendly, can't comment any more than this as sister-in-law only been a resident for 6 weeks.

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Review from B C (Granddaughter of Resident) published on 6 August 2018 Submitted via Website
Overall Experience

After all the negative press about this care home, it's about time people step forward and give the nod to the massive transformation lately. New manager and new nurses and smiles on the faces of happy staff. The manager has given Stephenson Court a real boost and the team speak very highly of him. My family have seen this home at its worst and the difference is night and day. Residents are well cared for in a quiet, calm home by staff who genuinely care and are passionate about what they are doing. Lots of positive changes that are obvious to see and I have no reason to criticise at all. They deserve so much credit for making Stephenson Court into a lovely place for people to live and also to visit. Me and my family thank you all.

Reply from Dan Shutt, Home Manager at The Evergreens Care Centre

Thank you kindly for your feedback. We are working hard to keep the home moving in the right direction and it is pleasing to hear this is being recognized. Much appreciated.

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Review from Brenda L (Sister of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

This care home has much improved I'm much happier that my Brother is better cared for, much better staff all around.

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Review from Yvonne P (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
My mam has been in this care home for over three years and I'm so happy how they have looked after her.
Every day we go in she is always clean and tidy. The staff are all so helpful and friendly. I have no complaints at all.
All the staff are so sociable, from the cleaners, carers, office staff and management. They are all very approachable.

No problems from day one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for The Evergreens Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Evergreens Care Centre.

Accreditations

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Meet the Team (9)

Daniel Shutt
Daniel ShuttJob Title:Registered ManagerJoined: 2022
Hi, I’m Dan. I’m the Registered Manager of The Evergreens Care Centre.

I have been a Registered Mental Health Nurse for 25 years, specialising in elderly dementia care.

In my spare time I like to play golf and go bird spotting with my eldest son.

Anne Stein
Anne SteinJob Title:Unit ManagerJoined: 2025

Hi. I am Anne and I am an RGN/Unit Manager at the Evergreens Care Centre in Forest Hall. I left the Freeman Hospital at the beginning of January 2025 to commence my present post. I have over 30years of Urology experience and spent the last 7 years on the EAS.

Outside of work I live with my husband and our elderly Daschund Bertie.

My other passion are my two horses who I look after and ride.

Rhiannon Mowbray
Rhiannon MowbrayJob Title:Activities Co-ordinatorJoined: 2025

Hi, my name is Rhiannon, but people call me 'Rhi.' I started my job here in the Evergreens as one of the Activities Co-ordinators in January 2025.

I enjoy spending time with the residents, but in own time I like to travel and socialise, and see my family and little grandson. I got married in August 2023 and we have a lovely little Frenchie called Misty.

Susan Viper
Susan ViperJob Title:Activities Co-ordinatorJoined: 2024
Hello my name is Susan but prefer to be called Sue. I started at Evergreens in October 24 and work in activities with the residents.
In my spare time I love spending time with my family especially my 5 grandsons.

My hobbies are gardening and reading if I get time.

Jan Gibson
Jan GibsonJob Title:HousekeeperJoined: 2015
Hi, I'm Jan the Housekeeper for Roseberry Care, here at Evergreens.

I was a Carer for 17 years, before switching roles to become Housekeeper.

I am also a mum to 2 sons and love spending time, with my 6 grandchildren.

Amy Ritson
Amy RitsonJob Title:Senior CarerJoined: 2018
Hi, my name is Amy. I work as a Senior Carer at the Evergreens situated in Forest Hall.

I have worked within Roseberry Care for 7 years.

I have two children and have recently added a new addition furry pup, Raven. My Sundays are generally dedicated to my family, visiting my nieces and nephews.

Steven Kalthoeber
Steven KalthoeberJob Title:Head ChefJoined: 2025
Hi, my name is Steven Kalthoeber.

I am the Head Chef at the Evergreens Care Centre. I have been working in nursing homes as a Head chef for 23 years.

My hobbies are football and coaching.

I've been married 25 years and I have 3 boys 2 girls.

Danielle Foley
Danielle FoleyJob Title:AdministratorJoined: 2025
Hi, I'm Danielle and I'm the Administrator for The Evergreens, I have several years of experience in administration, bringing dedication and organisational skills to the team.

When I'm not managing tasks with precision, I love spending quality time with my husband, daughter, and our lively English Springer Spaniel. Together, we make the most of every moment, whether it's a scenic walk, trips away or a cosy evening at home.

Alan Craig
Alan CraigJob Title:Maintenance OfficerJoined: 2022

Hi, my name is Alan Craig. My role is maintenance operative at the Evergreens Care Centre. I have been in my role for 2 years and I really enjoy my job.

My hobbies include coaching kids football playing darts and pool I also like to read and watch movies.

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