Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents with complex behaviours and challenging needs, while the Willow Suite provides tailored care for individuals living with mental health conditions. These include depression and anxiety disorders, psychosis and schizophrenia, personality disorders, cognitive impairment with mental health conditions, trauma-related behaviours and behaviours that challenge linked to mental illness.
Hebburn Court is designed for accessibility, suitable for residents with reduced mobility. The home is equipped with assistive equipment for safety and independence. Bedrooms can be personalised, helping residents feel at home in a familiar and comforting environment.
Communal lounges are designed with a calm and relaxing atmosphere. The home is fully secured with CCTV and features an in-room call bell system, ensuring help is always available when needed. Residents also benefit from landscaped gardens providing a safe outdoor space during pleasant weather.
Wi-Fi is available throughout the home, helping residents stay connected with family, friends and social media. A varied programme of social and leisure activities supports wellbeing, engagement and community involvement.
Home provides nutritious home-cooked meals with varied menu choices. With compassionate staff and a strong focus on wellbeing, Hebburn Court creates a supportive, homely environment where residents are empowered to live safely, comfortably and with dignity.
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Care Provided by Hebburn Court Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 55 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,000
£1,200 - £1,350
Residential Dementia Care
£1,000 - £1,100
£1,350 - £1,450
Nursing Care
£1,250 - £1,350
£1,400 - £1,450
Nursing Dementia Care
£1,350 - £1,350
£1,500 - £1,600
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home has a Review Score of 7.9 (7.857) out of 10, based on 7 reviews in the last 2 years. Over all time Hebburn Court Care Home has 101 reviews.
Review from Sarah C (Resident / Service User) published on 23 September 2015 Submitted via Review Postal Card•
Overall Experience
It has been a nice stay here. The activities girl has been lovely and has kept me company. We have had lots of talks about life in general. The staff are nice to me and I have made nice friends. There is always music playing and I have enjoyed making the pom poms.
It has been a nice stay here. The activities girl has been lovely and has kept me company. We have had lots of talks about life in general. The staff are nice to me and I have made nice friends. There is always music playing and I have enjoyed making the pom poms.
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Review from Mini P (Resident / Service User) published on 22 September 2015 Submitted via Review Postal Card•
Overall Experience
It is very clean and tidy here. Very nice staff everyone is good to me. I like entertainment the activities girl is lovely. I have made lots of friends and everyone is lovely. All the staff are pleasant to me. I am very happy here I love the music.
It is very clean and tidy here. Very nice staff everyone is good to me. I like entertainment the activities girl is lovely. I have made lots of friends and everyone is lovely. All the staff are pleasant to me. I am very happy here I love the music.
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Review from Maureen F (Resident / Service User) published on 22 September 2015 Submitted via Review Postal Card•
Overall Experience
I think this home is very good. It is clean and tidy. This is a friendly home. All the staff treat me well. I like to go out on the mini bus. I like the entertainment and parties here. My laundry is always done for me. The food is very good here and I am happy.
I think this home is very good. It is clean and tidy. This is a friendly home. All the staff treat me well. I like to go out on the mini bus. I like the entertainment and parties here. My laundry is always done for me. The food is very good here and I am happy.
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Review from Elizabeth K (Resident / Service User) published on 22 September 2015 Submitted via Review Postal Card•
Overall Experience
This is my home, I like everybody here. All the staff are excellent. They do everything for me. The staff spend a lot of time with me and reassure me when I feel upset
This is my home, I like everybody here. All the staff are excellent. They do everything for me. The staff spend a lot of time with me and reassure me when I feel upset
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Review from Maureen F (Resident / Service User) published on 22 September 2015 Submitted via Review Postal Card•
Overall Experience
I like it here, I am very happy. The staff are always very good and I love my room. The food is excellent. I still go out with my sister but I always enjoy coming home to here. I enjoy the activities.
I like it here, I am very happy. The staff are always very good and I love my room. The food is excellent. I still go out with my sister but I always enjoy coming home to here. I enjoy the activities.
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Review from Brendan V (Son of Resident) published on 18 September 2015 Submitted via Review Postal Card•
Overall Experience
My dad stayed for 1 weeks rest. The care and attention he received from the care team was excellent.
My dad stayed for 1 weeks rest. The care and attention he received from the care team was excellent.
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Review from Liz H (Daughter of Resident) published on 18 September 2015 Submitted via Review Postal Card•
Overall Experience
Staff are friendly and you can approach them at any time. The care is excellent.
Staff are friendly and you can approach them at any time. The care is excellent.
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Review from Patricia Iris B (Sister of Resident) published on 7 September 2015 Submitted via Review Postal Card•
Overall Experience
My first impression of the home was that it had a nice homely atmosphere. The staff made us welcome and showed is everywhere. They were all friendly and obviously very capable and efficient, they answered questions which were so necessary as it is confusing and such a big step for the resident,...
My first impression of the home was that it had a nice homely atmosphere. The staff made us welcome and showed is everywhere. They were all friendly and obviously very capable and efficient, they answered questions which were so necessary as it is confusing and such a big step for the resident, leaving the life and home you have known and entering a different environment is a shock to anyone. The staff ease the situation with their kindness and caring manner at all times.
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Review from Jeff B (Son of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
My mother gets very confused at times and gets upset. I am sure that the staff and carers do their best for her and I am impressed by the patience they have with her. I am sure this is the best place for her to be in her current condition.
My mother gets very confused at times and gets upset. I am sure that the staff and carers do their best for her and I am impressed by the patience they have with her. I am sure this is the best place for her to be in her current condition.
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Review from Christine S (Friend of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
The staff are very nice and helpful. The care is second to none.
The staff are very nice and helpful. The care is second to none.
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Review from Philis H (Wife of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
Nicest home, nice staff, very easy to talk to. I like everything about the home. My husband was very happy with the care and attention he received from all the staff. I couldn't have wished for better care. His last days were very content and I was extremely happy that he died in such great...
Nicest home, nice staff, very easy to talk to. I like everything about the home. My husband was very happy with the care and attention he received from all the staff. I couldn't have wished for better care. His last days were very content and I was extremely happy that he died in such great surroundings. If my husband was here today he would have said the exact same.
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Review from George M (Son of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
My father has settled in very quickly and seems to be very responsive to his immediate needs. I have found all the staff to be very friendly and efficient from the home manager down to the nursing staff etc. I hope my father will enjoy his stay here at Hebburn Court.
My father has settled in very quickly and seems to be very responsive to his immediate needs. I have found all the staff to be very friendly and efficient from the home manager down to the nursing staff etc. I hope my father will enjoy his stay here at Hebburn Court.
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Review from Susan F (Daughter-in-law of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
A lovely friendly home, staff and the manager are always available to help. Very caring home.
A lovely friendly home, staff and the manager are always available to help. Very caring home.
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Review from Sheila M (Daughter of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
Mam settled into Hebburn Court straight away at home, at home she was unhappy. The staff are caring and very friendly, we are offered tea or coffee. Mam enjoys her meals. I feel happy that she is being looked after properly which is a big thing, because I used to worry about her so much. She enjoys...
Mam settled into Hebburn Court straight away at home, at home she was unhappy. The staff are caring and very friendly, we are offered tea or coffee. Mam enjoys her meals. I feel happy that she is being looked after properly which is a big thing, because I used to worry about her so much. She enjoys the dancing and trips out as well. No complaints.
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Review from Hazel P (Daughter-in-law of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
Never had any problems with the staff. All are very friendly and willing to help. My mother-in-law has settled in well and is happy with the care she is receiving.
Never had any problems with the staff. All are very friendly and willing to help. My mother-in-law has settled in well and is happy with the care she is receiving.
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Review from Josophine G (Friend of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
This is my first time to this home and I can say that I find it a very nice place. All the staff are very kind and friendly.
This is my first time to this home and I can say that I find it a very nice place. All the staff are very kind and friendly.
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Review from John (Resident / Service User) published on 27 August 2015 Submitted via Review Postal Card•
Overall Experience
All the staff have been good to me. I like the people in Hebburn Court home. I like the food it is well presented and tasty. The home is always clean. I enjoy the games and activities in the home. I am a private person and I am allowed to have my privacy when I like.
All the staff have been good to me. I like the people in Hebburn Court home. I like the food it is well presented and tasty. The home is always clean. I enjoy the games and activities in the home. I am a private person and I am allowed to have my privacy when I like.
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Review from Maureen (Resident / Service User) published on 27 August 2015 Submitted via Review Postal Card•
Overall Experience
I like living here. The carers are very good to me. I like going out on the mini bus. I really like the activities girl, she is lovely to me. I like the carers. The home is clean and tidy and staff are always busy.
I like living here. The carers are very good to me. I like going out on the mini bus. I really like the activities girl, she is lovely to me. I like the carers. The home is clean and tidy and staff are always busy.
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Review from Muriel (Resident / Service User) published on 27 August 2015 Submitted via Review Postal Card•
Overall Experience
Its nice and clean here. The carers are nice to me. I enjoy the meals, they are nice. I like the entertainment, the girls is lovely. The manager is a nice man he talks to me. My stay here has been pleasant so far. I am quite happy.
Its nice and clean here. The carers are nice to me. I enjoy the meals, they are nice. I like the entertainment, the girls is lovely. The manager is a nice man he talks to me. My stay here has been pleasant so far. I am quite happy.
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Review from Margaret (Resident / Service User) published on 27 August 2015 Submitted via Review Postal Card•
Overall Experience
Hebburn Court home is very nice and comfortable. The staff are lovely all round. Everything is nice in the garden. Nice flowers and nice trees, lots of them. I love the carers. I have a good manager, he is lovely and comes to see me every day. I love the exercise class and the singer is coming...
Hebburn Court home is very nice and comfortable. The staff are lovely all round. Everything is nice in the garden. Nice flowers and nice trees, lots of them. I love the carers. I have a good manager, he is lovely and comes to see me every day. I love the exercise class and the singer is coming today which is good. It is really nice and pleasant here.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)
Deborah PoulterJob Title Registered ManagerJoined 2025
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of...
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hebburn Court Care Home to verify any information. View our terms and conditions. Hebburn Court Care Home has an Enhanced Service -what an Enhanced Service includes.
