Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents with complex behaviours and challenging needs, while the Willow Suite provides tailored care for individuals living with mental health conditions. These include depression and anxiety disorders, psychosis and schizophrenia, personality disorders, cognitive impairment with mental health conditions, trauma-related behaviours and behaviours that challenge linked to mental illness.
Hebburn Court is designed for accessibility, suitable for residents with reduced mobility. The home is equipped with assistive equipment for safety and independence. Bedrooms can be personalised, helping residents feel at home in a familiar and comforting environment.
Communal lounges are designed with a calm and relaxing atmosphere. The home is fully secured with CCTV and features an in-room call bell system, ensuring help is always available when needed. Residents also benefit from landscaped gardens providing a safe outdoor space during pleasant weather.
Wi-Fi is available throughout the home, helping residents stay connected with family, friends and social media. A varied programme of social and leisure activities supports wellbeing, engagement and community involvement.
Home provides nutritious home-cooked meals with varied menu choices. With compassionate staff and a strong focus on wellbeing, Hebburn Court creates a supportive, homely environment where residents are empowered to live safely, comfortably and with dignity.
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Care Provided by Hebburn Court Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 55 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,000
£1,200 - £1,350
Residential Dementia Care
£1,000 - £1,100
£1,350 - £1,450
Nursing Care
£1,250 - £1,350
£1,400 - £1,450
Nursing Dementia Care
£1,350 - £1,350
£1,500 - £1,600
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home has a Review Score of 7.9 (7.857) out of 10, based on 7 reviews in the last 2 years. Over all time Hebburn Court Care Home has 101 reviews.
Review from Rachel M (Daughter of Resident) published on 8 July 2016 Submitted via Review Postal Card•
Overall Experience
My experience in this home is nothing but good, the care and kindness is fantastic.
My experience in this home is nothing but good, the care and kindness is fantastic.
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Review from Gwendoline H (Daughter of Resident) published on 6 July 2016 Submitted via Review Postal Card•
Overall Experience
I am very happy with the care my mother receives at Hebburn Court. Mother is very settled even though has many health problems that need assistance, which is peace of mind for me.
I am very happy with the care my mother receives at Hebburn Court. Mother is very settled even though has many health problems that need assistance, which is peace of mind for me.
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Review from Gillian S (Daughter of Resident) published on 7 April 2016 Submitted via Review Postal Card•
Overall Experience
This is an extremely friendly care home and the staff are very good with all the residents. My dad has improved greatly and is very settled.
This is an extremely friendly care home and the staff are very good with all the residents. My dad has improved greatly and is very settled.
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Review from Susan S (Daughter of Resident) published on 3 February 2016 Submitted via Review Postal Card•
Overall Experience
My mam has been a resident at Hebburn court for over a year. She took a while to settle in but when she did, you could see how relaxed she has become. She looked brighter, and happier, she should have been in here a long time ago. I wouldn't have her anywhere else but here, can't say much more than...
My mam has been a resident at Hebburn court for over a year. She took a while to settle in but when she did, you could see how relaxed she has become. She looked brighter, and happier, she should have been in here a long time ago. I wouldn't have her anywhere else but here, can't say much more than that.
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Review from Brenda S (Friend of Resident) published on 1 February 2016 Submitted via Review Postal Card•
Overall Experience
I came to visit my friend as often as I can as she has no relatives. She always looks well cared for. Staff are always welcoming and friendly. The home is clean and tidy.
I came to visit my friend as often as I can as she has no relatives. She always looks well cared for. Staff are always welcoming and friendly. The home is clean and tidy.
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Review from Joan S (Resident / Service User) published on 1 February 2016 Submitted via Review Postal Card•
Overall Experience
No faults here at all. I like my room and I like my food. All the staff are lovely. Treated Lovely.
No faults here at all. I like my room and I like my food. All the staff are lovely. Treated Lovely.
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Review from J B (Daughter of Resident) published on 1 February 2016 Submitted via Review Postal Card•
Overall Experience
My mam has not long moved in. I feel welcome when I visit. The home is very clean and the staff are very friendly. My mam seems to be happy and i am very pleased with the home. My mam is safe now.
My mam has not long moved in. I feel welcome when I visit. The home is very clean and the staff are very friendly. My mam seems to be happy and i am very pleased with the home. My mam is safe now.
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Review from I I (Daughter of Resident) published on 1 February 2016 Submitted via Review Postal Card•
Overall Experience
My mum has been in Hebburn Court now for five years. I cannot help but praise the staff and management for their care and help. I am kept informed by the manager all the time of what is happening or about to in the home. The food is excellent, the cleanliness is good. Mums clothes are kept lovely...
My mum has been in Hebburn Court now for five years. I cannot help but praise the staff and management for their care and help. I am kept informed by the manager all the time of what is happening or about to in the home. The food is excellent, the cleanliness is good. Mums clothes are kept lovely and she is dressed lovely everyday. Thank you to everyone in Hebburn Court.
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Review from Margaret (Resident / Service User) published on 1 February 2016 Submitted via Review Postal Card•
Overall Experience
The staff always ask if I'm ok? they are caring. The food is tasty especially the porridge. My room is nice and bright. The cleaner comes in everyday and chats with me while she cleans my room.
The staff always ask if I'm ok? they are caring. The food is tasty especially the porridge. My room is nice and bright. The cleaner comes in everyday and chats with me while she cleans my room.
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Review from Steve (Resident / Service User) published on 12 January 2016 Submitted via Review Postal Card•
Overall Experience
Like being here at Hebburn Court. Like the staff at Hebburn Court and like the meals here.
Like being here at Hebburn Court. Like the staff at Hebburn Court and like the meals here.
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Review from Mr B (Resident / Service User) published on 12 January 2016 Submitted via Review Postal Card•
Overall Experience
Happy here, like the staff.
Happy here, like the staff.
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Review from June (Resident / Service User) published on 12 January 2016 Submitted via Review Postal Card•
Overall Experience
Happy in Hebburn Court. Like the meals provided at Hebburn Court. Like the staff at Hebburn Court. Enjoy having lots of company throughout the day.
Happy in Hebburn Court. Like the meals provided at Hebburn Court. Like the staff at Hebburn Court. Enjoy having lots of company throughout the day.
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Review from Susan (Resident / Service User) published on 12 January 2016 Submitted via Review Postal Card•
Overall Experience
Like the staff, happy in the home.
Like the staff, happy in the home.
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Review from Gordon (Resident / Service User) published on 12 January 2016 Submitted via Review Postal Card•
Overall Experience
Like it at Hebburn Court, good staff, good food.
Like it at Hebburn Court, good staff, good food.
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Review from Jackie (Wife of Resident) published on 24 December 2015 Submitted via Review Postal Card•
Overall Experience
The manager has a lovely warm and friendly home, it's clean and the food always looks good. The staff are very kind and caring to both residents and families, you can approach the manager and staff at any time. But most important my husband is well looked after.
The manager has a lovely warm and friendly home, it's clean and the food always looks good. The staff are very kind and caring to both residents and families, you can approach the manager and staff at any time. But most important my husband is well looked after.
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Review from Norma B (Friend of Resident) published on 16 November 2015 Submitted via Review Postal Card•
Overall Experience
All staff are extremely dedicated to these residents. Every member of staff is friendly and supportive. Excellent home.
All staff are extremely dedicated to these residents. Every member of staff is friendly and supportive. Excellent home.
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Review from Sandra S (Resident / Service User) published on 23 October 2015 Submitted via Review Postal Card•
Overall Experience
I am happy here. I would love my friend to come here. My room is always clean and tidy. I am free to do as I please. I am getting a new bed and furniture for my room. I love playing Bingo with my friends and I love the entertainment. I feel safe here. I am happy with the food. All the staff are...
I am happy here. I would love my friend to come here. My room is always clean and tidy. I am free to do as I please. I am getting a new bed and furniture for my room. I love playing Bingo with my friends and I love the entertainment. I feel safe here. I am happy with the food. All the staff are friendly. I love going to the sports centre where I meet new people.
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Review from Joan S (Resident / Service User) published on 22 October 2015 Submitted via Review Postal Card•
Overall Experience
My stay here is pleasant. I can go out for a smoke when I like. The staff are nice here and I like the food. The chef is very very good. I like entertainment in the home. I enjoyed our harvest festival last week the activities girl has done well. I have met the Mayor and Mayoress of Southfields and...
My stay here is pleasant. I can go out for a smoke when I like. The staff are nice here and I like the food. The chef is very very good. I like entertainment in the home. I enjoyed our harvest festival last week the activities girl has done well. I have met the Mayor and Mayoress of Southfields and they let me hold their new granddaughter who is only a few weeks old.
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Review from Mary F (Resident / Service User) published on 16 October 2015 Submitted via Review Postal Card•
Overall Experience
I am new in here and I have made lots of friends. Everyone is lovely to me. The manager is a kind man and speaks to me everyday. I like the activities girls she always makes me a cup of tea and spends time with me. It is clean here and I am happy here.
I am new in here and I have made lots of friends. Everyone is lovely to me. The manager is a kind man and speaks to me everyday. I like the activities girls she always makes me a cup of tea and spends time with me. It is clean here and I am happy here.
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Review from Doreen F (Friend of Resident) published on 1 October 2015 Submitted via Review Postal Card•
Overall Experience
All staff are very pleasant, I have no concerns, My friend is enjoying his life at Hebburn Court Care Home. Manager and staff are very caring. Excellent home, excellent facilities. The home is very family oriented when I visit my friend I have a warm feeling about the home.
All staff are very pleasant, I have no concerns, My friend is enjoying his life at Hebburn Court Care Home. Manager and staff are very caring. Excellent home, excellent facilities. The home is very family oriented when I visit my friend I have a warm feeling about the home.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Hebburn Court Care Home.
There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)
Deborah PoulterJob Title Registered ManagerJoined 2025
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of...
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hebburn Court Care Home to verify any information. View our terms and conditions. Hebburn Court Care Home has an Enhanced Service -what an Enhanced Service includes.
