Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents with complex behaviours and challenging needs, while the Willow Suite provides tailored care for individuals living with mental health conditions. These include depression and anxiety disorders, psychosis and schizophrenia, personality disorders, cognitive impairment with mental health conditions, trauma-related behaviours and behaviours that challenge linked to mental illness.
Hebburn Court is designed for accessibility, suitable for residents with reduced mobility. The home is equipped with assistive equipment for safety and independence. Bedrooms can be personalised, helping residents feel at home in a familiar and comforting environment.
Communal lounges are designed with a calm and relaxing atmosphere. The home is fully secured with CCTV and features an in-room call bell system, ensuring help is always available when needed. Residents also benefit from landscaped gardens providing a safe outdoor space during pleasant weather.
Wi-Fi is available throughout the home, helping residents stay connected with family, friends and social media. A varied programme of social and leisure activities supports wellbeing, engagement and community involvement.
Home provides nutritious home-cooked meals with varied menu choices. With compassionate staff and a strong focus on wellbeing, Hebburn Court creates a supportive, homely environment where residents are empowered to live safely, comfortably and with dignity.
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Care Provided by Hebburn Court Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 55 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,000
£1,200 - £1,350
Residential Dementia Care
£1,000 - £1,100
£1,350 - £1,450
Nursing Care
£1,250 - £1,350
£1,400 - £1,450
Nursing Dementia Care
£1,350 - £1,350
£1,500 - £1,600
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home has a Review Score of 7.9 (7.857) out of 10, based on 7 reviews in the last 2 years. Over all time Hebburn Court Care Home has 101 reviews.
Review from Christine B (Niece of Resident) published on 3 September 2018 Submitted via Postal Card•
Overall Experience
My aunt moved into Hebburn Court care home on Monday 13th August. We were welcomed by ALL staff who introduced themselves. They were all extremely pleasant. The home is spotlessly clean and very comfortable. I would definitely recommend it to anyone.
I visited on 15th August and we were over the...
My aunt moved into Hebburn Court care home on Monday 13th August. We were welcomed by ALL staff who introduced themselves. They were all extremely pleasant. The home is spotlessly clean and very comfortable. I would definitely recommend it to anyone.
I visited on 15th August and we were over the moon with how she looks. She looks the best we have seen her in months. She's had her hair done and is very very happy. Thank you.
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Review from Debby M (Friend of Resident) published on 30 May 2018 Submitted via Postal Card•
Overall Experience
I have been visiting Hebburn Court for the last 6 months and compared to my previous visits I have found a great improvement. The décor is beautiful and the staff are friendly and helpful and there seem to be a lot more activities and I find the admin very organised and helpful.
I have been visiting Hebburn Court for the last 6 months and compared to my previous visits I have found a great improvement. The décor is beautiful and the staff are friendly and helpful and there seem to be a lot more activities and I find the admin very organised and helpful.
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Review from P B (Sister of Resident) published on 21 May 2018 Submitted via Postal Card•
Overall Experience
Always made welcome. Nothing is a bother.
Good with residents.
Always made welcome. Nothing is a bother.
Good with residents.
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Review from Melanie F (Daughter of Resident) published on 27 February 2018 Submitted via Review Postal Card•
Overall Experience
Hebburn Court is an excellent care home and I am very happy that my mam lives here. The staff are conscientious, caring and supportive to both my mam, me and my sisters. The ambience of the home is very happy and they strive to make it a home from home. They care about her appearance and take care...
Hebburn Court is an excellent care home and I am very happy that my mam lives here. The staff are conscientious, caring and supportive to both my mam, me and my sisters. The ambience of the home is very happy and they strive to make it a home from home. They care about her appearance and take care to coordinate her clothes and make sure her hair is done. Management are always available to talk to and supportive too.
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Review from Kevin S (Brother of Resident) published on 19 December 2017 Submitted via Review Postal Card•
Overall Experience
What stands out is the level of care, dignity and respect which is afforded to my sister. The manner in which relatives are treated is equally commendable.
What stands out is the level of care, dignity and respect which is afforded to my sister. The manner in which relatives are treated is equally commendable.
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Review from Malcolm C (Son-in-law of Resident) published on 19 December 2017 Submitted via Review Postal Card•
Overall Experience
All staff throughout the establishment are fantastic with my mother-in-law.
I'd just like to say thanks to all.
All staff throughout the establishment are fantastic with my mother-in-law.
I'd just like to say thanks to all.
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Review from J L (Cousin of Resident) published on 28 November 2017 Submitted via Review Postal Card•
Overall Experience
My cousin has been at Hebburn Court care home for nearly two years, during which time I have been entirely satisfied with the care he has received. The staff are pleasant and friendly.
My cousin has been at Hebburn Court care home for nearly two years, during which time I have been entirely satisfied with the care he has received. The staff are pleasant and friendly.
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Review from Patricia G (Sister of Resident) published on 7 November 2017 Submitted via Review Postal Card•
Overall Experience
Very good service and care. No complaints.
Very good service and care. No complaints.
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Review from Sharon T (Wife of Resident) published on 1 November 2017 Submitted via Review Postal Card•
Overall Experience
I think this home is perfect for my husband. It is a really homely place, the staff are so caring and understanding and the activities are fantastic, and meet all my husband's needs. I would recommend this home to anyone that is looking for care.
I think this home is perfect for my husband. It is a really homely place, the staff are so caring and understanding and the activities are fantastic, and meet all my husband's needs. I would recommend this home to anyone that is looking for care.
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Review from P M (Daughter of Resident) published on 31 October 2017 Submitted via Review Postal Card•
Overall Experience
From the onset, I found the staff relating to my mothers care needs observing her changing moods and giving help when and where needed.
Palliative care was given twenty-four hours a day with all care and comfort observed throughout.
From the onset, I found the staff relating to my mothers care needs observing her changing moods and giving help when and where needed.
Palliative care was given twenty-four hours a day with all care and comfort observed throughout.
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Review from Karen F (Daughter of Resident) published on 20 October 2017 Submitted via Review Postal Card•
Overall Experience
Very happy with the care and support our father gets. He always seems happy, clean and tidy. His room is always clean and tidy. Always plenty of staff on hand if we have any concerns.
Very happy with the care and support our father gets. He always seems happy, clean and tidy. His room is always clean and tidy. Always plenty of staff on hand if we have any concerns.
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Review from John M (Son of Resident) published on 19 October 2017 Submitted via Review Postal Card•
Overall Experience
My dad is very happy here. Staff are excellent. Very helpful.
My dad is very happy here. Staff are excellent. Very helpful.
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Review from M B (Sister of Resident) published on 28 March 2017 Submitted via Review Postal Card•
Overall Experience
Well looked after and friendly staff.
Well looked after and friendly staff.
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Review from Rachel M (Daughter of Resident) published on 21 March 2017 Submitted via Review Postal Card•
Overall Experience
Very happy with the care now.
Very happy with the care now.
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Review from Julie B (Daughter-in-law of Resident) published on 18 January 2017 Submitted via Review Postal Card•
Overall Experience
My Mother in Law is always clean and well dressed. Staff are always available if I need them. The home is very friendly and I am always welcomed into the home. All staff do a fantastic job.
My Mother in Law is always clean and well dressed. Staff are always available if I need them. The home is very friendly and I am always welcomed into the home. All staff do a fantastic job.
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Review from Tracey R (Daughter of Resident) published on 6 January 2017 Submitted via Review Postal Card•
Overall Experience
I find a very friendly home where residents sit together. Staff are excellent and always happy to help. Residents are very well fed with good food. Overall, very happy.
I find a very friendly home where residents sit together. Staff are excellent and always happy to help. Residents are very well fed with good food. Overall, very happy.
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Review from Darren F (Son of Resident) published on 4 January 2017 Submitted via Review Postal Card•
Overall Experience
I feel the staff are friendly and I am always welcomed into the home. Staff are informative when I need to know anything. My mam is always clean and nicely dressed.
I feel the staff are friendly and I am always welcomed into the home. Staff are informative when I need to know anything. My mam is always clean and nicely dressed.
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Review from Winnie H (Daughter of Resident) published on 16 September 2016 Submitted via Review Postal Card•
Overall Experience
My Mam loves it here. The staff are lovely and make you feel welcome when I visit my Mam. The home is clean and has no smells. Would recommend this home.
My Mam loves it here. The staff are lovely and make you feel welcome when I visit my Mam. The home is clean and has no smells. Would recommend this home.
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Review from Winnifred L (Resident / Service User) published on 16 September 2016 Submitted via Review Postal Card•
Overall Experience
I moved in here in January 2016. I have been made very welcome. The care staff are so lovely and help me with everything. The manager is very nice, also, he speaks to me every day.
I moved in here in January 2016. I have been made very welcome. The care staff are so lovely and help me with everything. The manager is very nice, also, he speaks to me every day.
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Review from Tracey S (Granddaughter of Resident) published on 16 September 2016 Submitted via Review Postal Card•
Overall Experience
My nana is very happy here. She gets on well with all the staff and she is always well dressed. Management is lovely, very nice and approachable.
My nana is very happy here. She gets on well with all the staff and she is always well dressed. Management is lovely, very nice and approachable.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)
Deborah PoulterJob Title Registered ManagerJoined 2025
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of...
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hebburn Court Care Home to verify any information. View our terms and conditions. Hebburn Court Care Home has an Enhanced Service -what an Enhanced Service includes.
