






Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Care Provided by Hebburn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- GB Healthcare Group Ltd
- Private Owned
Person in charge
- Deborah Poulter (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
Visiting
- The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
- There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home Reviews (100)
Hebburn Court Care Home has a Review Score of 7.9 (7.906) out of 10, based on 7 reviews in the last 2 years.
Over all time Hebburn Court Care Home has 100 reviews.
I have been visiting Hebburn Court for the last 6 months and compared to my previous visits I have found a great improvement. The décor is beautiful and the staff are friendly and helpful and there seem to be a lot more activities and I find the admin very organised and helpful.
Good with residents.
Hebburn Court is an excellent care home and I am very happy that my mam lives here. The staff are conscientious, caring and supportive to both my mam, me and my sisters. The ambience of the home is very happy and they strive to make it a home from home. They care about her appearance and take care to coordinate her clothes and make sure her hair is done. Management are always available to talk to and supportive too.
What stands out is the level of care, dignity and respect which is afforded to my sister. The manner in which relatives are treated is equally commendable.
All staff throughout the establishment are fantastic with my mother-in-law.
I'd just like to say thanks to all.
My cousin has been at Hebburn Court care home for nearly two years, during which time I have been entirely satisfied with the care he has received. The staff are pleasant and friendly.
Very good service and care. No complaints.
I think this home is perfect for my husband. It is a really homely place, the staff are so caring and understanding and the activities are fantastic, and meet all my husband's needs. I would recommend this home to anyone that is looking for care.
Palliative care was given twenty-four hours a day with all care and comfort observed throughout.
Very happy with the care and support our father gets. He always seems happy, clean and tidy. His room is always clean and tidy. Always plenty of staff on hand if we have any concerns.
My dad is very happy here. Staff are excellent. Very helpful.
Well looked after and friendly staff.
Very happy with the care now.
My Mother in Law is always clean and well dressed. Staff are always available if I need them. The home is very friendly and I am always welcomed into the home. All staff do a fantastic job.
I find a very friendly home where residents sit together. Staff are excellent and always happy to help. Residents are very well fed with good food. Overall, very happy.
I feel the staff are friendly and I am always welcomed into the home. Staff are informative when I need to know anything. My mam is always clean and nicely dressed.
My Mam loves it here. The staff are lovely and make you feel welcome when I visit my Mam. The home is clean and has no smells. Would recommend this home.
I moved in here in January 2016. I have been made very welcome. The care staff are so lovely and help me with everything. The manager is very nice, also, he speaks to me every day.
My nana is very happy here. She gets on well with all the staff and she is always well dressed. Management is lovely, very nice and approachable.
My experience in this home is nothing but good, the care and kindness is fantastic.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hebburn Court Care Home.
There are no upcoming events for Hebburn Court Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Hebburn Court Care Home
- 01 Feb 2018Recipient: Hebburn Court Care Home
- 01 Apr 2017Recipient: Hebburn Court Care Home
Accreditations
There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)

Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hebburn Court Care Home to verify any information. View our terms and conditions. Hebburn Court Care Home has an Enhanced Service -more info.