






Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Care Provided by Hebburn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- GB Healthcare Group Ltd
- Private Owned
Person in charge
- Deborah Poulter (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
Visiting
- The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
- There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home Reviews (100)
Hebburn Court Care Home has a Review Score of 7.9 (7.906) out of 10, based on 7 reviews in the last 2 years.
Over all time Hebburn Court Care Home has 100 reviews.
The administrator has been almost a friend to talk to and she reassures me if I have any worries, also whoever answers the phone when I ring Hebburn Court are always polite and friendly. I would recommend Hebburn Court to anyone.
The care given to my nana over the past 6 years has been good. Overall some of the staff have been exceptional, particularly in the past 3-6 months where my nana's health has deteriorated to the point where she is now on palliative care.
My mum was admitted to Hebburn Court after a hospital stay. Her prognosis wasn’t good. She’d suffered bleeds on her brain after a fall and had complete left side paralysis and no speech at all. She also has Alzheimer’s. Things didn’t look too optimistic at all. However, thanks to the patience and care she has received, she is now fully mobile, has her speech back and has her life back. Whilst lockdown has been difficult, she has never been happier for years. She’s busy all day helping staff cleaning! The activities they have been brilliant. They keep her occupied and content. Nothing is too much bother. She’s got her new family around her and my mind is completely at rest knowing she is safe and happy. She’s well fed and pampered. I would highly recommend Hebburn Court, the manager, administrator and every staff member. They are absolutely fabulous. Thank you.
The care my late uncle received during his 2 1/2 years at Hebburn Court was outstanding. All staff members were wonderful to him even arranging to take him to a heritage railway as they knew he used to work on the railways. He even put weight on during his time spent there due to the gorgeous homemade food served to residents. Our family are so grateful for their dedication especially arranging entertainment on his birthday. Each visit we were always met with courteous staff. We would have no hesitation recommending Hebburn Court to other families.
Since the pandemic started in March this year (2020). The staff have done an amazing job keeping everyone safe and updating myself with information and letters and photos. I cannot express how much my mum and family love Hebbuirn Court and the staff. A massive thank you to you all.
My dad is supported very well at Hebburn Court and we have only positive things to say about the work of the staff. The family have definitely made the right decision to entrust the care of our dad to Hebburn Court home.
I can't recommend Hebburn Court strongly enough to care and support, not only my husband but the care and support they give to me too, the staff go the extra mile.
My sister has been a resident at Hebburn Court Care Home since January 2019. Previously, she lived alone but the last 3 years she suffered from heart problems, a bleed on the brain leading to dementia and no longer able to look after herself, she is a completely different person now. She has settled in so well, mixed in with other residents and made some friends. She now feels safe and cared for. This is all down to the loving care she receives from all the staff. It is a very happy environment. She is lucky to be part of it.
People looked well cared for, happy faces. The building seems more like a hotel - spotless, nice and fresh. My father has only been in for a couple of days but it feels like home.
The manager is so supportive and is around at all times.
Staff are very caring and helpful. Always say hello when I visit.
The decor has improved and the home looks fantastic. A warm welcome, staff are great - friendly and always there to help.
My husband stayed for one week respite care. Contact with the Deputy Manager prior to admission was very positive. On my first visit to Hebburn Court, I was very impressed with the welcome I received and the friendliness of all staff members I met. The room was excellent - very well presented and comfortable. Everything possible was made to make my husband comfortable and reassured. I am hopeful that my husband can return.
No faults with care or staff.
Well, what can I say, the care home and its staff are excellent. The care they give my Mam is 110%. Her everyday needs are catered for in her personal hygiene, her interaction on a day to day basis. Excellent care and I would not hesitate to recommend the care home. It is very clean, the food is good and again the staff treat the patients and Mam as one of their own family. Well done everybody!
She is well looked after.
Home is always warm and clean.
Keeps you informed of any concerns or things family need to know.
Would highly recommend Hebburn Court.
All the staff and residents are very friendly and make you feel very welcome. The home has a lovely atmosphere from the moment you enter. The home looked lovely and festive as they were gettings started for Christmas. I also stayed for my lunch and the food was lovely. The home also smelt lovely on entering. I would definitely return again.
My mother was admitted to Hebburn Court Care Home on the 25th October 2018. I can only state that I am fully satisfied with the care and attention which has been provided.
Hebburn Court is a wonderful home, my grandfather is well looked after. All the staff are genuinely kind and caring. Thank you for taking great care of my Grandfather.
My aunt moved into Hebburn Court care home on Monday 13th August. We were welcomed by ALL staff who introduced themselves. They were all extremely pleasant. The home is spotlessly clean and very comfortable. I would definitely recommend it to anyone.
I visited on 15th August and we were over the moon with how she looks. She looks the best we have seen her in months. She's had her hair done and is very very happy. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hebburn Court Care Home.
There are no upcoming events for Hebburn Court Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Hebburn Court Care Home
- 01 Feb 2018Recipient: Hebburn Court Care Home
- 01 Apr 2017Recipient: Hebburn Court Care Home
Accreditations
There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)

Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
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