Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents...
Hebburn Court is a safe, 55-bedded, purpose-built care home located in Hebburn, providing nursing care, dementia care, residential care and specialist mental health support for residents from 18 years of age. Ideally positioned in a residential setting with good transport links and parking, the home serves residents from Hebburn, Newcastle upon Tyne, Gateshead, Sunderland and across South Tyneside.
The service includes two separate dedicated specialist units. The Harmony Suite supports residents with complex behaviours and challenging needs, while the Willow Suite provides tailored care for individuals living with mental health conditions. These include depression and anxiety disorders, psychosis and schizophrenia, personality disorders, cognitive impairment with mental health conditions, trauma-related behaviours and behaviours that challenge linked to mental illness.
Hebburn Court is designed for accessibility, suitable for residents with reduced mobility. The home is equipped with assistive equipment for safety and independence. Bedrooms can be personalised, helping residents feel at home in a familiar and comforting environment.
Communal lounges are designed with a calm and relaxing atmosphere. The home is fully secured with CCTV and features an in-room call bell system, ensuring help is always available when needed. Residents also benefit from landscaped gardens providing a safe outdoor space during pleasant weather.
Wi-Fi is available throughout the home, helping residents stay connected with family, friends and social media. A varied programme of social and leisure activities supports wellbeing, engagement and community involvement.
Home provides nutritious home-cooked meals with varied menu choices. With compassionate staff and a strong focus on wellbeing, Hebburn Court creates a supportive, homely environment where residents are empowered to live safely, comfortably and with dignity.
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Care Provided by Hebburn Court Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 55 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,000
£1,200 - £1,350
Residential Dementia Care
£1,000 - £1,100
£1,350 - £1,450
Nursing Care
£1,250 - £1,350
£1,400 - £1,450
Nursing Dementia Care
£1,350 - £1,350
£1,500 - £1,600
The price(s) shown are provided by the care home. Contact Hebburn Court Care Home for full pricing details and T&Cs.
Contact Hebburn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
The home has an open visiting policy, however they do ask to respect resident mealtimes. Breakfast 9am -10am , lunch 12.30pm-1.30pm , evening meal 4.30pm-5.30pm
Parking
There are plenty of parking spaces accessible for both staff and visitors.
Hebburn Court Care Home has a Review Score of 7.9 (7.857) out of 10, based on 7 reviews in the last 2 years. Over all time Hebburn Court Care Home has 101 reviews.
Review from S P (Relative of Resident) published on 22 January 2021 Submitted via Postal Card•
Overall Experience
Since my grandfather has been in the home the staff are amazing and always update me with information and friendly advice.
I am happy with Hebburn Court and highly recommend.
Since my grandfather has been in the home the staff are amazing and always update me with information and friendly advice.
I am happy with Hebburn Court and highly recommend.
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Review from P M (Wife of Resident) published on 16 November 2020 Submitted via Postal Card•
Overall Experience
My husband went into Hebburn Court in March, just before lockdown, so I didn't get to meet many staff.
The administrator has been almost a friend to talk to and she reassures me if I have any worries, also whoever answers the phone when I ring Hebburn Court are always polite and friendly. I would...
My husband went into Hebburn Court in March, just before lockdown, so I didn't get to meet many staff.
The administrator has been almost a friend to talk to and she reassures me if I have any worries, also whoever answers the phone when I ring Hebburn Court are always polite and friendly. I would recommend Hebburn Court to anyone.
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Review from S C (Grandson of Resident) published on 13 November 2020 Submitted via Postal Card•
Overall Experience
The care given to my nana over the past 6 years has been good. Overall some of the staff have been exceptional, particularly in the past 3-6 months where my nana's health has deteriorated to the point where she is now on palliative care.
The care given to my nana over the past 6 years has been good. Overall some of the staff have been exceptional, particularly in the past 3-6 months where my nana's health has deteriorated to the point where she is now on palliative care.
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Review from Joanne D (Daughter of Resident) published on 6 November 2020 Submitted via Website•
Overall Experience
My mum was admitted to Hebburn Court after a hospital stay. Her prognosis wasn’t good. She’d suffered bleeds on her brain after a fall and had complete left side paralysis and no speech at all. She also has Alzheimer’s. Things didn’t look too optimistic at all. However, thanks to the patience and...
My mum was admitted to Hebburn Court after a hospital stay. Her prognosis wasn’t good. She’d suffered bleeds on her brain after a fall and had complete left side paralysis and no speech at all. She also has Alzheimer’s. Things didn’t look too optimistic at all. However, thanks to the patience and care she has received, she is now fully mobile, has her speech back and has her life back. Whilst lockdown has been difficult, she has never been happier for years. She’s busy all day helping staff cleaning! The activities they have been brilliant. They keep her occupied and content. Nothing is too much bother. She’s got her new family around her and my mind is completely at rest knowing she is safe and happy. She’s well fed and pampered. I would highly recommend Hebburn Court, the manager, administrator and every staff member. They are absolutely fabulous. Thank you.
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Review from G A (Niece of Resident) published on 3 September 2020 Submitted via Website•
Overall Experience
The care my late uncle received during his 2 1/2 years at Hebburn Court was outstanding. All staff members were wonderful to him even arranging to take him to a heritage railway as they knew he used to work on the railways. He even put weight on during his time spent there due to the gorgeous...
The care my late uncle received during his 2 1/2 years at Hebburn Court was outstanding. All staff members were wonderful to him even arranging to take him to a heritage railway as they knew he used to work on the railways. He even put weight on during his time spent there due to the gorgeous homemade food served to residents. Our family are so grateful for their dedication especially arranging entertainment on his birthday. Each visit we were always met with courteous staff. We would have no hesitation recommending Hebburn Court to other families.
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Review from Allison W (Daughter of Resident) published on 17 August 2020 Submitted via Postal Card•
Overall Experience
Since the pandemic started in March this year (2020). The staff have done an amazing job keeping everyone safe and updating myself with information and letters and photos. I cannot express how much my mum and family love Hebbuirn Court and the staff. A massive thank you to you all.
Since the pandemic started in March this year (2020). The staff have done an amazing job keeping everyone safe and updating myself with information and letters and photos. I cannot express how much my mum and family love Hebbuirn Court and the staff. A massive thank you to you all.
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Review from A F (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card•
Overall Experience
My dad is supported very well at Hebburn Court and we have only positive things to say about the work of the staff. The family have definitely made the right decision to entrust the care of our dad to Hebburn Court home.
My dad is supported very well at Hebburn Court and we have only positive things to say about the work of the staff. The family have definitely made the right decision to entrust the care of our dad to Hebburn Court home.
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Review from C B (Wife of Resident) published on 24 February 2020 Submitted via Postal Card•
Overall Experience
I can't recommend Hebburn Court strongly enough to care and support, not only my husband but the care and support they give to me too, the staff go the extra mile.
I can't recommend Hebburn Court strongly enough to care and support, not only my husband but the care and support they give to me too, the staff go the extra mile.
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Review from B B (Sister of Resident) published on 13 November 2019 Submitted via Postal Card•
Overall Experience
My sister has been a resident at Hebburn Court Care Home since January 2019. Previously, she lived alone but the last 3 years she suffered from heart problems, a bleed on the brain leading to dementia and no longer able to look after herself, she is a completely different person now. She has...
My sister has been a resident at Hebburn Court Care Home since January 2019. Previously, she lived alone but the last 3 years she suffered from heart problems, a bleed on the brain leading to dementia and no longer able to look after herself, she is a completely different person now. She has settled in so well, mixed in with other residents and made some friends. She now feels safe and cared for. This is all down to the loving care she receives from all the staff. It is a very happy environment. She is lucky to be part of it.
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Review from Lynn W (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card•
Overall Experience
All staff are very efficient, very helpful, very well run, so understanding and they make you welcome. It has a homely feeling and nothing was a problem.
People looked well cared for, happy faces. The building seems more like a hotel - spotless, nice and fresh. My father has only been in for a...
All staff are very efficient, very helpful, very well run, so understanding and they make you welcome. It has a homely feeling and nothing was a problem. People looked well cared for, happy faces. The building seems more like a hotel - spotless, nice and fresh. My father has only been in for a couple of days but it feels like home.
The manager is so supportive and is around at all times.
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Review from M W (Niece of Resident) published on 23 July 2019 Submitted via Postal Card•
Overall Experience
Staff are very caring and helpful. Always say hello when I visit.
Staff are very caring and helpful. Always say hello when I visit.
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Review from Kirsty H (Daughter-in-law of Resident) published on 19 July 2019 Submitted via Postal Card•
Overall Experience
Hebburn Court has improved a lot since last year.
The decor has improved and the home looks fantastic. A warm welcome, staff are great - friendly and always there to help.
Hebburn Court has improved a lot since last year.
The decor has improved and the home looks fantastic. A warm welcome, staff are great - friendly and always there to help.
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Review from Marilyn D (Wife of Resident) published on 7 May 2019 Submitted via Postal Card•
Overall Experience
My husband stayed for one week respite care. Contact with the Deputy Manager prior to admission was very positive. On my first visit to Hebburn Court, I was very impressed with the welcome I received and the friendliness of all staff members I met. The room was excellent - very well presented and...
My husband stayed for one week respite care. Contact with the Deputy Manager prior to admission was very positive. On my first visit to Hebburn Court, I was very impressed with the welcome I received and the friendliness of all staff members I met. The room was excellent - very well presented and comfortable. Everything possible was made to make my husband comfortable and reassured. I am hopeful that my husband can return.
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Review from Scott K (Son of Resident) published on 22 March 2019 Submitted via Postal Card•
Overall Experience
No faults with care or staff.
No faults with care or staff.
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Review from Marion C (Relative of Resident) published on 12 February 2019 Submitted via Postal Card•
Overall Experience
Well, what can I say, the care home and its staff are excellent. The care they give my Mam is 110%. Her everyday needs are catered for in her personal hygiene, her interaction on a day to day basis. Excellent care and I would not hesitate to recommend the care home. It is very clean, the food is...
Well, what can I say, the care home and its staff are excellent. The care they give my Mam is 110%. Her everyday needs are catered for in her personal hygiene, her interaction on a day to day basis. Excellent care and I would not hesitate to recommend the care home. It is very clean, the food is good and again the staff treat the patients and Mam as one of their own family. Well done everybody!
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Review from C C (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card•
Overall Experience
Staff very good. Good home for my mum to be in.
She is well looked after.
Staff very good. Good home for my mum to be in.
She is well looked after.
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Review from Andrea H (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card•
Overall Experience
Staff are always friendly and helpful. Home is always warm and clean. Keeps you informed of any concerns or things family need to know.
Would highly recommend Hebburn Court.
Staff are always friendly and helpful. Home is always warm and clean. Keeps you informed of any concerns or things family need to know.
Would highly recommend Hebburn Court.
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Review from Barbara P (Regular Volunteer) published on 27 December 2018 Submitted via Postal Card•
Overall Experience
All the staff and residents are very friendly and make you feel very welcome. The home has a lovely atmosphere from the moment you enter. The home looked lovely and festive as they were gettings started for Christmas. I also stayed for my lunch and the food was lovely. The home also smelt lovely on...
All the staff and residents are very friendly and make you feel very welcome. The home has a lovely atmosphere from the moment you enter. The home looked lovely and festive as they were gettings started for Christmas. I also stayed for my lunch and the food was lovely. The home also smelt lovely on entering. I would definitely return again.
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Review from Ann T (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card•
Overall Experience
My mother was admitted to Hebburn Court Care Home on the 25th October 2018. I can only state that I am fully satisfied with the care and attention which has been provided.
My mother was admitted to Hebburn Court Care Home on the 25th October 2018. I can only state that I am fully satisfied with the care and attention which has been provided.
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Review from Daniel S (Grandson of Resident) published on 20 September 2018 Submitted via Website•
Overall Experience
Hebburn Court is a wonderful home, my grandfather is well looked after. All the staff are genuinely kind and caring. Thank you for taking great care of my Grandfather.
Hebburn Court is a wonderful home, my grandfather is well looked after. All the staff are genuinely kind and caring. Thank you for taking great care of my Grandfather.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Hebburn Court Care Home.
Upcoming Events
There are no upcoming events for Hebburn Court Care Home.
There are no accreditations posted yet for Hebburn Court Care Home.
Meet the Team (1)
Deborah PoulterJob Title Registered ManagerJoined 2025
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of...
Deborah began her career in Health and Social Care at the age of 18, gaining experience across a variety of roles before achieving her goal of becoming a Home Manager in 2008. Over the years, she has developed extensive knowledge of care home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s Award in Health and Social Care.
With more than 17 years’ experience leading nursing, residential, dementia, and specialist care services, she is passionate about delivering high-quality, person-centred care. She is committed to maintaining the organisation’s reputation as an inclusive care provider where kindness, dignity, and respect are at the heart of everything delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equally dedicated to fostering a positive and supportive environment for staff, families, and visitors. She believes strongly in purposeful mentoring and understands that strong relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional, compassionate care and her ability to nurture an open, supportive culture where learning and growth are encouraged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hebburn Court Care Home to verify any information. View our terms and conditions. Hebburn Court Care Home has an Enhanced Service -what an Enhanced Service includes.
