Elizabeth Fleming Care Home

off Market Street, Hetton-le-Hole, Houghton le Spring DH5 9DY
Review Us
8.6 68 Reviews
  • Elizabeth Fleming Care Home, Houghton le Spring
At Elizabeth Fleming Care Home, residents are at the heart of everything, with person-centred, round-the-clock care designed to support individuals with a wide range of needs. Whether it’s specialist nursing care, assistance with daily tasks, or a safe space for those living with dementia, Elizabeth Fleming is dedicated to ensuring that every resident leads an active, fulfilling life in a warm and welcoming environment.

This modern, purpose-built home offers long-term and short-term accommodation, with a focus on both residential and respite care. The home caters not only to the elderly but also people with physical disabilities, providing a holistic care experience. With its beautiful sensory garden, two flower gardens, and a scenic patio area, residents can enjoy peaceful walks and outdoor relaxation in a safe and stimulating setting.

Inside, the communal spaces are ideal for residents to engage in hobbies, socialise with loved ones, or simply unwind. A range of fun and interactive activities ensures that there’s always something exciting happening, helping to create a vibrant and lively atmosphere that both residents and staff enjoy. Whether it’s nursing, personal care, or emotional wellbeing, Elizabeth Fleming stands out for its commitment to providing care that’s as individual as each resident.
Show Elizabeth Fleming Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1215
  • Self-Funded Residential Dementia Care: from £1265
  • Self-Funded Nursing Care: from £1519
  • Self-Funded Nursing Dementia Care: from £1574
  • RESPITE Self-Funded Residential Care: from £1215
  • RESPITE Self-Funded Residential Dementia Care: from £1265
  • RESPITE Self-Funded Nursing Care: from £1519
  • RESPITE Self-Funded Nursing Dementia Care: from £1574

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Elizabeth Fleming Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lesley Ann Richardson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • LA and self funding
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors Always Welcome

Parking

  • Ample parking on site.

Elizabeth Fleming Care Home Reviews (68)

8.6

Elizabeth Fleming Care Home has a Review Score of 8.6 (8.629) out of 10, based on 8 reviews in the last 2 years.
Over all time Elizabeth Fleming Care Home has 68 reviews.

Overall Experience
  • 51
  • 13
  • 4
  • 0
  • 0
Date Published
  • 68
  • 5
  • 5
  • 8
  • 60
Reviewer Connection to Elizabeth Fleming Care Home
  • 25
  • 12
  • 9
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 61-68
Review from Gwen Y (Daughter-in-law of Resident) published on 27 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I instantly felt a welcome when I went to enquire about accommodation for my mother-in-law. The surroundings were bright and very clean, the staff genuinely seemed happy in their work and very pleased to answer any questions we had. The room which we later accepted for mam was cleared and ready to be
decorated, it was however already in very good condition. When we arrived with mam I was taken aback by the effort to make the room welcoming, it was fantastic.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire B (Daughter of Resident) published on 20 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stays at the Elizabeth Flemming care home and I must say that the staff are really good, really warm and friendly atmosphere. My dad gets one to one service no complaints the home is immaculately clean every day.


First class thank you for looking after our dad.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin C (Son-in-law of Resident) published on 16 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not find any faults or problems at all with this home as the food is to a high standard. The staff are excellent and the home cleanliness is of a high standard. I would definitely recommend this home as I could not fault it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda M (Wife of Resident) published on 16 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was in another care home previously and I had no faith or confidence in the management and systems and was extremely stressed and consumed by the daily monitoring that I felt I had to do to ensure that my husband's needs were being met.
Since moving him in February this year both he and
I are different people. I am less stressed and don't feel the necessity to check records daily. I have every confidence in the staff, nurses and management
My husband is calmer, less agitated and putting on weight and is much happier.
I only wish I had moved him earlier as all the staff are very caring and go the extra mile to ensure that the residents needs are met. Cannot praise them enough and long may it continue
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joyce G (Wife of Resident) published on 4 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband suffers from Huntingtons disease. I am absolutely blown away by the warmth and generosity of the love and personal interaction that my husband is given on a basis of not only daily but each time a carer is passing his room, which is always. Elizabeth Flemming is a family oriented run home
with carers from around the village and surrounding places. Everyone gives residents and their visitors equally that warmth and comfort needed to feel secure and safe here. My husband takes it upon himself to interact with his personal nurse and classes him as a friend. I can't explain what this means as a wife and carer of my terminal ill husband. All his needs are met totally emotionally and psychologically as well as his physical need. Meal times are catered for each individual and there is a varied choice daily. I see his home as a 5 star hotel and my days I spend with my husband are so comfortable and I look forward each day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Daughter of Resident) published on 23 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care is absolutely fantastic. I have worked in the care industry before so I can compare. All members of staff treat my mother with care and respect, the food and cleanliness of the home is outstanding. Both the manager and all staff are so helpful, I have great confidence in the way my
mother is looked after. May I also take this opportunity to say how hard the staff also work on activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue L (Daughter of Resident) published on 21 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant clean home giving mam all the care she needs, lovely staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Winifred H (Wife of Resident) published on 13 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a good homely feel. The staff are caring, patient and treat each person as an individual, catering to all their needs, making them feel that it is their home. The meals are good with plenty of snacks in-between. The general feel is that of a big family. The staff are always happy and work
together to create a happy family feel.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.629)

Overview of Review Score

The Review Score of 8.6 (8.629) out of 10 for Elizabeth Fleming Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.196 for Elizabeth Fleming Care Home is calculated as follows: ( (42 Excellents x 5) + (28 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 92 Ratings = 4.196
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.433 Points relating to the number of positive Reviews for Elizabeth Fleming Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 6 Positive Reviews ÷ 7.2 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Elizabeth

Elizabeth Fleming

Job Title: Care Team

The team at Elizabeth Fleming reflect the values and vision of Marton Care Homes. Kindness, empathy and understanding in one team!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth Fleming Care Home to verify any information. View our terms and conditions. Elizabeth Fleming Care Home has an Enhanced Service - more info.