
The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)



The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)



Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people.
Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots to relax and socialise. Benefiting from a recent refurbishment, the home also offers a hairdressing salon and a room designated for residents wishing to pursue hobbies and interests. The attractive garden is...
Care Provided by Falstone Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Falstone Manor Care Home for full pricing details and T&Cs.
Contact Falstone Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Hindmarsh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (51)
Falstone Manor Care Home Reviews (105)
Falstone Manor Care Home has a Review Score of 9.7 (9.719) out of 10, based on 16 reviews in the last 2 years.
Over all time Falstone Manor Care Home has 105 reviews.
Excellent attentive staff - pleased to see staff now stay in living room. I have witnessed short staffing due to illness and no replacement. Father was involved in an accident when he was a passenger in the Falstone van. This caused distress. Mother's repeat prescription was late and she had stomach discomfort as a result. Staff respond to any request we make as a family and always make time to update us. Caring and considerate staff. A 'to do' list on Mam/Dad's room would act as a reminder for hearing aid (dad) and denture adhesive (mam). Premises excellent standard.
We have listened to your concerns and as you are aware have addressed the issues through the complaints procedure. We monitor staff daily and take immediate action to ensure the correct staffing levels have been maintained. Your suggestion of a to do list has been implemented for both your Mother and Father and are confident this will improve the situation further.
My son has been in Falstone Manor for 8 years, but in the past 10 weeks since the new manager has been in post the care has improved so much, the staff are happier and the residents are settled. The new manager is a brilliant role model and inspirational in her leadership of the care team. For the first time in many years I know my son is so well cared for and safe. Thank you - I can now sleep at night.
Mum came to Falstone Manor as a respite resident. Within 1 week she was so content that she decided to stay. The staff from the management down to the cleaners have all been superb. They have all met mums needs both medically and socially. The meals are excellent, offering a wide range of meals. It's great to see mum putting on weight and enjoying life, something she hasn't done for years. I would recommend this home to anyone.
The new manager in The Manor has made such a difference all ready, the home is brighter, cheerful, everyone seems more settled. The care has picked up with consistent staffing - there are still some agency staff but they have been there before. The new manager is a nurse and this shows in the way she talks to the staff and residents and the families, she is professional but very friendly and always seems to be there!
Staff always pleasant and helpful towards all the family and my mother (in care). We feel confident that she is cared for and made comfortable at all times. Falstone is always kept clean and tidy and would recommend other families to consider a placement for their family member when the time arises.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 20 Nov 2025
HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 19 May 2025
HC-One’s Falstone Manor Care Home, in Roker, Sunderland, is calling on the local community to help make a very special birthday unforgettable for one of its residents. Sadie Bulmer, who...
There are no upcoming events for Falstone Manor Care Home.
Accreditations
There are no accreditations posted yet for Falstone Manor Care Home.
Meet the Team (0)
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