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Falstone Manor Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland, Tyne & Wear SR6 9NQ
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The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)
Falstone Manor Care Home, Sunderland
Falstone Manor Care Home, Sunderland
Falstone Manor Care Home, Sunderland

Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people.

Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots to relax and socialise. Benefiting from a recent refurbishment, the home also offers a hairdressing salon and a room designated for residents wishing to pursue hobbies and interests. The attractive garden is...  

Care Provided by Falstone Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,230From £1,353
Nursing CareFrom £1,540From £1,696
Nursing Dementia CareFrom £1,597From £1,758

Contact Falstone Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hindmarsh(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Falstone Manor Care Home Reviews (105)

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9.7

Falstone Manor Care Home has a Review Score of 9.7 (9.719) out of 10, based on 16 reviews in the last 2 years. Over all time Falstone Manor Care Home has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from Ann C (Daughter of Resident) published on 10 November 2015 Submitted via Postal Card
Overall Experience

Excellent attentive staff - pleased to see staff now stay in living room. I have witnessed short staffing due to illness and no replacement. Father was involved in an accident when he was a passenger in the Falstone van. This caused distress. Mother's repeat prescription was late and she had stomach discomfort as a result. Staff respond to any request we make as a family and always make time to update us. Caring and considerate staff. A 'to do' list on Mam/Dad's room would act as a reminder for hearing aid (dad) and denture adhesive (mam). Premises excellent standard.

Reply from HC-One, Careline Team at Falstone Manor Care Home

We have listened to your concerns and as you are aware have addressed the issues through the complaints procedure. We monitor staff daily and take immediate action to ensure the correct staffing levels have been maintained. Your suggestion of a to do list has been implemented for both your Mother and Father and are confident this will improve the situation further.

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Review from Margaret S (Mother of Resident) published on 10 November 2015 Submitted via Postal Card
Overall Experience

My son has been in Falstone Manor for 8 years, but in the past 10 weeks since the new manager has been in post the care has improved so much, the staff are happier and the residents are settled. The new manager is a brilliant role model and inspirational in her leadership of the care team. For the first time in many years I know my son is so well cared for and safe. Thank you - I can now sleep at night.

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Review from Jan J (Daughter of Resident) published on 10 November 2015 Submitted via Postal Card
Overall Experience

Mum came to Falstone Manor as a respite resident. Within 1 week she was so content that she decided to stay. The staff from the management down to the cleaners have all been superb. They have all met mums needs both medically and socially. The meals are excellent, offering a wide range of meals. It's great to see mum putting on weight and enjoying life, something she hasn't done for years. I would recommend this home to anyone.

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Review from Joan S (Friend of Resident) published on 14 September 2015 Submitted via Website
Overall Experience

The new manager in The Manor has made such a difference all ready, the home is brighter, cheerful, everyone seems more settled. The care has picked up with consistent staffing - there are still some agency staff but they have been there before. The new manager is a nurse and this shows in the way she talks to the staff and residents and the families, she is professional but very friendly and always seems to be there!

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Review from Barry W (Son of Resident) published on 19 August 2015 Submitted via Postal Card
Overall Experience

Staff always pleasant and helpful towards all the family and my mother (in care). We feel confident that she is cared for and made comfortable at all times. Falstone is always kept clean and tidy and would recommend other families to consider a placement for their family member when the time arises.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 20 Nov 2025

    HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 19 May 2025

    HC-One’s Falstone Manor Care Home, in Roker, Sunderland, is calling on the local community to help make a very special birthday unforgettable for one of its residents. Sadie Bulmer, who...

Upcoming Events

There are no upcoming events for Falstone Manor Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Falstone Manor Care Home.

Meet the Team (0)

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