Falstone Manor Care Home

She was very happy there and all the staff were lovely, kind and caring. Having consistency of people who cared for her was a great bonus, as they had time to get to know her, which was not the case in her previous care home. We couldn't have wished for a better place for her.

I needed to find a care home quickly for my Aunt who was living in Chessington. I visited Falstone Manor and spoke to Claire who took my details. I received a phone call the next day to say a room was available. I brought my aunt up and it was about 6pm. The staff were amazing, they put her in her room, took details of her medication and any immediate needs. Ensured we were satisfied and said we could deal with the Administration when it was appropriate for us. Can't praise them enough.

Falstone Manor is wonderful in every way. Fabulous staff.

Falstone Manor is now home to my husband. The care from the staff is very good. As a family, we cannot find fault with the care workers; nothing is too much trouble. All the staff do their very best to help everyone. It's like belonging to a lovely, large family.

A warm, atmosphere with kind staff who know my mother's needs and amazing nurses who care for her many needs, treat her with respect and involve family in her care needs and decision making. A great view too.

The kindness and understanding by all the staff has made the move of my father so easy, the care and attention has allowed him to settle into his new home without any problems. I could not be happier with the home, the staff and the service, Thank you.

Thank you

The day staff are lovely and helpful.

There is always something going on to keep everyone entertained. The food on the menu is varied and the teas, coffee and cake always brings a smile in between meals.

Excellent care. All the staff treat my dad like a family member. They are all so caring of family that come to visit. We are very thankful that my dad is here at Falstone Manor. The entertainment and activities provided are brilliant the give us great peace of mind that my dad is living the best he can under difficult circumstances which is comforting for our family.

My wife has resided at Falstone Manor for 12 months now, and during that time, she has settled well into the community of residents. She is relaxed and participates readily in the activities provided by the care team, with whom she has established affectionate relationships.

My stepdad has been in Falstone Manor since October 2024 in the nursing unit. The staff have been wonderful with him, so caring and he has settled well. He says all the staff are lovely and can't fault them. He has had 2 emergency situations where the nurses reacted quickly and got him to hospital with good results. We have peace of mind that he is well looked after and know any issues the staff will ring us straight away. Can't thank them enough.

My son and I had a wonderful 3 course Christmas dinner with my husband and dad. Everything was served pleasantly and we were ready for it. The dining room was beautifully decorated. The atmosphere was joyful with Christmas songs in the background. Well done.

My mam stayed at Falstone manor for 6 weeks she absolutely loved it, it was the happiest I had seen her. The staff and management were amazing and were very helpful. There was always activities going on within the home which was nice to see.

I looked at 4 nursing homes for my elderly mother before deciding on Falstone Manor. One of the reasons I chose Falstone was its proximity to Roker Park and Roker seafront. The nursing home is always spotlessly clean and is run by pleasant, dedicated and caring staff, and is a credit to all who work there.

I wanted my wife to come here I have not been disappointed with anything. It is a happy and joyful place. It gives me joy to come every day to see my wife.

My mother was a resident at Falstone Manor for two and a half years. During that time she was always treated with dignity and respect, and as her health deteriorated, with great care. All the staff without exception were professional, caring and friendly. Her room and communal areas were always spotlessly clean. I would certainly recommend Falstone Manor to anyone.

The staff and manager are always pleasant and happy. They spent time and got to know him, his family and his hobbies. He was extremely well looked after and we will be forever grateful to the team at Falstone Manor.

The staff are the most important people in any care home and on the floor Mum was on at Falstone Manor, I could not have asked for better. It was a sigh of relief to realise within just days of Mum being at Falstone that the staff were professional, empathetic, and all-round genuinely nice people. Most of the staff were from the northeast and were able to chat with Mum about places she knew and where she had grown up - I think this is invaluable, and much overlooked/ underestimated in other care homes. One of the staff who was not from the area was educating herself about Sunderland so that she was able to chat with the residents. I thought this was a wonderful thing to do. The staff were also a godsend for me, as they were able to communicate clearly and succinctly how Mum was doing and any problems they might be having. I had peace of mind as I knew Mum was in caring hands, but equally important, that kindness and care went alongside many years of experience and knowledge.

From the very first visit, I felt that this place was the right one for my husband. The staff were very welcoming and listened to what I was looking for. They wanted to know all about my husband and were keen to put any ideas or suggestions in place to make things as homely as possible. The staff (ground floor) are excellent. I know they have a tough job but will do whatever they can to make my husband comfortable, listened to and included in whatever is going on. The food is good and the home is clean and always looks well-kept. Also a good selection of people to entertain the clients. I'm really grateful for the care and attention from all the staff for my husband. I certainly can recommend Falstone Manor Home.