
The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)



The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)



Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people.
Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots to relax and socialise. Benefiting from a recent refurbishment, the home also offers a hairdressing salon and a room designated for residents wishing to pursue hobbies and interests. The attractive garden is...
Care Provided by Falstone Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Falstone Manor Care Home for full pricing details and T&Cs.
Contact Falstone Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Hindmarsh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (51)
Falstone Manor Care Home Reviews (105)
Falstone Manor Care Home has a Review Score of 9.7 (9.719) out of 10, based on 16 reviews in the last 2 years.
Over all time Falstone Manor Care Home has 105 reviews.
My husband is settled. He has come a long way since being in Falstone Manor. He has achieved goals that he wasn't expected to achieve.
Firstly let me start with the staffing of the second floor which my mam is a resident on. For the ratio of people I personally don't feel there are enough carers. The staff work under so much pressure to assist every resident with their needs but 2 carers is not enough.
I am very lucky that I can be with my mam quite a lot but I feel really sorry for the other residents. Food is not as good as it used to be, there is a book outside of the dining room saying what the meals are but it never matches what the residents have, not a great choice of meals like it used to be.
Thank you for raising your concerns around staffing levels at Falstone Manor, we appreciate all feedback received. We work within a staffing grid which is worked out based on the dependencies of our Residents – this allows us to ensure we have the correct amount of staff to Residents.
We...
He suffers from Parkinson's leaving movement very difficult. His memory is bad and can cause him to have mood swings. He is unaware of the time of day and often has problems sleeping at night. He also suffers from hallucinations.
Many of my friends visited and they always found my husband clean and tidy. The staff were very patient and caring at all times.
The building was very clean and quiet. I would be happy for my husband to reside there again.
My Step-father was moved from hospital to Falstone Manor (FM) for palliative care, at the end of his life. Staff at FM have shown him great kindness and respect, to me and his family too. My Step-father has been well looked after. He is clean and comfortable. All better than when he was in hospital to be honest. My sincere thanks to the kind, cheerful and responsive staff on the first floor who do a difficult tough job so very well.
Since moving in, she is engaging with staff and residents really well.
Surroundings are immaculate. The food is variable and plentiful with plenty of activities and weekly outings. Senior staff are available at all times, including managers.
Very efficient and well run. The care staff are a credit to the company.
Clean, bright, lively, providing excellent care. Whenever I visit the home is very calm, lots of staff compared to others I've been in. The staff are knowledgeable very approachable, kind and caring. They go out of their way to help everyone.
Great atmosphere whenever we visit made very welcome. All residents look clean - smart - well cared for and very happy.
My nanna loves it here the staff are brill and very nice to all the residents! Nurses are always on duty and look after nanna really well. We love visiting her as we are made very welcome. The staff take nanna on to the sea front for fish and chips which she loves. We stayed with residents and staff for the Airshow it was amazing and we were all cared for all day as well. Thank you team, you are so kind and helpful.
Lovely friendly staff. Caring is natural to them and it shows in the pride they have in the home and the way they care. The food looks amazing and is always fresh hot and lots of it. The residents can have whatever they want. The manager and deputy manager always seem to be around to answer our questions and help the staff too! I would recommend this home as its outstanding care in an outstanding location. This is the second relative we have had in this home and it gets better all the time.
My son lives here and the whole place is fabulous and staff are brilliant, they go out of the way to be kind - the manager of the home goes out of the way to be kind and caring. They do lots of things with the residents on their days off. The manager is very good, approachable and really has improved the home.
Falstone Manor is an outstanding home. My friend has been a resident there for about 5 years and the home has changed so much. The manager has improved standards here so much. The staff are caring and skilled, kind and really do know the residents well. Everyone treated with dignity and compassion and the home doesn't smell at all.
Visited Gran - what a lovely home. Clean, well staffed, lots of activities and the food looked amazing. Gran loves her room and she has a sea view. The staff seem so nice and helpful to the residents and visitors
The YPD unit is brilliant - it's bright, fun and the staff are so caring and helpful. My friend loves it here and says the food is good the staff are really caring. I have seen great caring staff going out of the way to do extras with the residents.
This is the most fantastic nursing home I have been in - ever! It is bright airy no smells and what a view! The staff are so caring and treat everyone with respect dignity and great care. The staff never look rushed but are always busy doing lots of little extras. Keep it up my sister has never looked so happy and well cared for. I am booking my room with sea view in advance!
My dad is here and its great, caring, he was somewhere else before but we wanted him moved here and we could not be happier. Lovely team and he is so much happier and eating again.
My husband has been here for a few weeks, what a lovely home with caring, kind staff. She is getting back to laughing and joking with the staff. The food is lovely and everyone is so nice. The team have really helped him settle in and put my mind at rest.
Outstanding care team looked after my sister - she loved Falstone Manor. Staff went out of their way to look after her and it really brought her out of her self. The home is lovely clean bright cheerful and the catering staff really make what anyone wants to eat - all the staff have time for everyone. Thank you.
My family are so happy with the home.
On entering Falstone Manor & being greeted warmly by the manager I just knew my friend had found her home away from home. The atmosphere was peaceful, professional, yet with an appropriate amount of fun, to lift a persons day. Helpful staff who truly cared for those in their capable hands. It was clear that it was a well run ship, sorry for the pun, as the home is so close to the sea front, with really excellent views & bracing walks. My friend tells me that the social side really treats them as "normal" & not as someone with an illness. Thank you Falstone staff for the great job you are doing. I hope to visit again real soon.
The food is very good and residents can have anything they want. Please pass on my thanks to the whole team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 20 Nov 2025
HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 19 May 2025
HC-One’s Falstone Manor Care Home, in Roker, Sunderland, is calling on the local community to help make a very special birthday unforgettable for one of its residents. Sadie Bulmer, who...
There are no upcoming events for Falstone Manor Care Home.
Accreditations
There are no accreditations posted yet for Falstone Manor Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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