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Falstone Manor Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland, Tyne & Wear SR6 9NQ
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The staff looked after Mam so well and made sure her wishes and family's wishes were metAlison W(Daughter of Resident/Service User)
Falstone Manor Care Home, Sunderland
Falstone Manor Care Home, Sunderland
Falstone Manor Care Home, Sunderland

Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people.

Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots to relax and socialise. Benefiting from a recent refurbishment, the home also offers a hairdressing salon and a room designated for residents wishing to pursue hobbies and interests. The attractive garden is...  

Care Provided by Falstone Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,230From £1,353
Nursing CareFrom £1,540From £1,696
Nursing Dementia CareFrom £1,597From £1,758

Contact Falstone Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hindmarsh(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Falstone Manor Care Home Reviews (105)

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9.7

Falstone Manor Care Home has a Review Score of 9.7 (9.719) out of 10, based on 16 reviews in the last 2 years. Over all time Falstone Manor Care Home has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from Mark-John T (Son of Resident) published on 10 March 2016 Submitted via Website
Overall Experience

My mam lives in this home, she is very happy and well cared for. The staff are very helpful and always give each resident lots of time. They always seem to be going out on trips for tea and days out. The home is very clean bright and cheerful. The staff really do care about the residents. My mam has a sea view room and the lounges all have views across the bay. They are amazing and she spends lots of time watching the world go by. Mam says the food is really good and there are lots of fruit and snacks in the lounge which people can help themselves to.

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Review from Rachel S (Granddaughter of Resident) published on 8 March 2016 Submitted via Website
Overall Experience

I went with my Dad to visit his mum today - it's Mother's Day - all the residents in the lounge with my nanna at Falstone Manor looked so well and happy. There was lots of staff helping everyone and they were very kind and polite. We had just missed lunchtime but everyone said the dinner was a lovely roast with fresh veg and lovely roasties just what nanna used to make for us. All the whole place was bright happy and cheerful. We sat and watched lots of people on the beach and nanna told us about how she watches the people everyday. This is a lovely place.

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Review from J D (Son of Resident) published on 7 March 2016 Submitted via Website
Overall Experience

My mother has been here for about 9 months now - the home is just that its homely, bright, clean, fresh and the staff are caring have time for everyone and you can see their pride in the way they care for the residents. The food always looks lovely and fresh and lots of it! The care is first class the staff are caring and the location is amazing. Everyone seems to work together as a great team.

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Review from Ellie R (Granddaughter of Resident) published on 7 March 2016 Submitted via Website
Overall Experience

Our Gran lives at Falstone Manor - we love visiting her and having tea with her looking out over the sea. The staff are lovely and always helpful - the manager is always out and about chatting to residents and families which is really nice. All the residents in grans lounge look so well cared for. Falstone Manor is clean bright and the housekeeper on my grans floor takes such pride in all the rooms looking nice. Thank you for looking after my Gran so well.

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Review from Sandra H (Daughter-in-law of Resident) published on 3 March 2016 Submitted via Website
Overall Experience
Lovely home my mother in law likes it here. The staff are very kind and caring and attentive, she says she has everything she needs here!

The home is well staffed they all seem well trained and very helpful. We are always made very welcome. Sometimes we have to wait a while for the front door to be opened outside office hours but I would rather this than know that people can just access the building at anytime. Keep up the great standards and thank you everyone at Falstone Manor

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Review from P S (Sister-in-law of Resident) published on 23 February 2016 Submitted via Postal Card
Overall Experience

The nurses in this home are very good and the carers are very caring, kind and attentive, they really do care and show kindness. The home is clean, bright and does not smell at all. The manager is very helpful and gets things sorted out straight away if you ask for anything to be done. There is always lots of trips and activities going on which my sister-in-law loves. If you are looking for quality nursing care this home is excellent, with professional nurses, quality care, great food and picture perfect location.

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Review from Jayne C (Friend of Resident) published on 19 February 2016 Submitted via Postal Card
Overall Experience

I have a friend in Falstone Manor YPD unit, this unit is great and the staff are helpful even though it is busy. The unit is clean, happy and the staff are caring. The YPD is a specialist unit for younger people it has lots of activities going on and its a fun place to live, my friend loves it here.

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Review from Alfie G (Nephew of Resident) published on 10 February 2016 Submitted via Website
Overall Experience

Lovely clean happy place. My great aunts loves it here. It's right by the sea with great views. The staff are helpful, caring and chatty. Everyone seems so happy there and all the staff are caring and very helpful.

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Review from Catherine S (Granddaughter of Resident) published on 8 February 2016 Submitted via Website
Overall Experience

Visited my Gran over Christmas holiday with my dad, this home was lovely. My Gran is so happy there I wish we lived closer to visit it her more, it is clean and bright and doesn't smell. All the staff were chatty happy and they are caring and kind to all the residents. The food looked very nice and there was lovely drinks machines in the lounge with lots of sweets and fruit on the tables. This is a lovely home my Gran says she really likes it here she says it's her 5 star hotel with a sea view. Thank you all for looking after my Gran so well.

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Review from Gareth P (Great-grandson of Resident) published on 5 February 2016 Submitted via Website
Overall Experience

My gran has been in here for a while, she is happy settled and speaks highly of all the staff. The home is clean and odour free and the staff are always cheerful helpful and caring. They all seems to go the extra mile and are kind in everything they do. The food always looks great and I've never heard anyone complain about it. The home clean bright and very homely. The staff are a credit to the company. I would recommend this home to anyone need nursing care for their relative.

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Review from E L (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

Fabulous place my mother has been here for some time but the whole place has changed in the last few months. It's far more settled and calm with regular staff and the new manager is always available if you need anything. My mum says she enjoys the food and trips on the bus. The staff all seem very kind and more organised and happier, there seems to be a lot less agency staff. The location of the home is fabulous and the residents often walk out on the prom with the staff. Everyone say the home is truly homely and I feel this when I go in.

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Review from Jean S (Friend of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

What a lovely clean, friendly home. My friend has been in there for many years and he loves it. The staff are helpful, cheerful and very kind. Everyone is so caring and all the residents seem happy. The food looked lovely and had lots of choice at meal times. Great home, great place, great staff.

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Review from C D (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card
Overall Experience

When my mam first came to the care home she has lost a lot of confidence in moving about and mixing with others. The staff at Falstone Manor encourage her to do things and interact with them and other residents. She is now more confident and happier since she became a resident and takes part in most activities.

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Review from K T (Son-in-law of Resident) published on 8 January 2016 Submitted via Postal Card
Overall Experience

My mother-in-law is now in Falstone Manor - she loves it there. The food is brilliant, so much choice everyday. All the staff know all the residents well. The carers are so kind and polite, the nurses and manager are always around with the staff and are so good and helpful. This home is excellent.

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Review from A P (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card
Overall Experience

My mum lived in Falstone Manor and she is so well cared for. We attended a care review with her social worker and care finder and we were all so impressed. She is so well cared for and happy, the home has really picked up recently. The whole team seem to take the lead from the new manager and things are so settled and good, communication with us has improved too. There is a lot less agency staff which is really good for the staff and residents. Keep it up please.

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Review from R B (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card
Overall Experience

My mum moved to Falstone only 1 week ago. She was very poorly, under-weight and had grade 4 bedsores. In the short time she has been in here, it is like she is a new woman. she is getting the care she needs. All staff are lovely and go out of their way to ensure my mum is happy - I can't thank the staff enough for getting my mam back to her usual self.

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Review from L B (Mother of Resident) published on 10 December 2015 Submitted via Postal Card
Overall Experience

I love Falstone Manor, so welcoming and clean home, no smells in the home. Staff are lovely, friendly, caring, kind, mum loves all the staff, the manager is so helpful too. The food is fabulous - Mum loves the activities and is really coming out of her shell.

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Review from Jules T (Relative of Resident) published on 2 December 2015 Submitted via Postal Card
Overall Experience

Great staff, great home and great location. Well managed, my mum loves it there well done everyone at Falstone Manor. We are always made so welcome. The care is first class. I would recommend this home to everyone.

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Review from Isobella R (Granddaughter of Resident) published on 2 December 2015 Submitted via Postal Card
Overall Experience

fabulous home with great staff the whole team are so caring for my grandmother. The whole care staff, the cleaners and kitchen staff are caring and really make a difference. Since the new manager started things have even improved more, everyone is happier, settled and she leads by example often seen helping residents and staff. I heard the staff talking about the home having waiting list for new residents. No wonder its a great place, we couldn't be happier with grans care. Well done all.

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Review from Charlotte C (Niece of Resident) published on 17 November 2015 Submitted via Website
Overall Experience

I have been visiting my aunt for sometime at Falstone Manor - I have always been impressed by the standard of care, the team are so kind and caring and this shows in the care they deliver to my aunt and all the residents. The food is excellent and the home is very clean tidy and odour free, the whole team make a great effort from the manager - who is always out and about in the home - to the nurses -carers - cleaners and kitchen staff who are all so dedicated. Well done everyone - Falstone Manor is a brilliant example of personalised care for its residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 20 Nov 2025

    HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 19 May 2025

    HC-One’s Falstone Manor Care Home, in Roker, Sunderland, is calling on the local community to help make a very special birthday unforgettable for one of its residents. Sadie Bulmer, who...

Upcoming Events

There are no upcoming events for Falstone Manor Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Falstone Manor Care Home.

Meet the Team (0)

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