Lansbury Court, Sunderland, Tyne & Wear
Lansbury Court, Sunderland, Tyne & Wear
Lansbury Court, Sunderland, Tyne & Wear

Lansbury Court Home is a single-storey building that has been purpose-built to provide specialist care tailored to both younger adults and older people living with dementia. Situated in a former mining community, Castletown is an area north of the River Wear and close to Hylton Castle.

The home has 56 rooms, most of which are en-suite, and all are decorated with modern and bright fittings and furnishings throughout. Rooms are equipped with the latest facilities and amenities.

The home has several communal areas which can be used either for socialising, relaxing or taking part in a planned activity session. The home also benefits from a pleasant and secure garden area, popular during the summer months. There is access to a minibus for regular visits out to the local community and further afield.

Group: Orchard Care Homes

Person in charge: Suzanne McKie (Home Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 56

Rooms with ensuite WC: 43

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room


From A19 – exit the A19 onto the A1231, follow the road to the BP garage
on the left, turn left at that roundabout then turn right at the next mini
roundabout and Lansbury Court are on the right hand side.


Visitors welcome anytime.


Free on-site Parking.

Latest Care Quality Commission* Report on Lansbury Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


6.3 Lansbury Court has a Review Score of 6.3 (6.257)

The Review Score of 6.3 (maximum of 10) for Lansbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Lansbury Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.542 for Lansbury Court is calculated as follows: ( (13 Excellents x 5) + (11 Goods x 4) ) ÷ 24 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.715 Points relating to the number of positive Reviews for Lansbury Court is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11.2 Target = 0.179 , then divided by 2 = 0.090

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Lansbury Court?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Lansbury Court

  • Daughter of Resident/Service User

Need somewhere to place your loved one, well I have the answer. Not a great fan of care homes after a bad experience, but me and my family have found a treasure in Lansbury Court Care home in Castletown. Care and feeling given from staff is outstanding. In the past 9 weeks of Mam's life, she was looked after with great dignity and respect. We as a family cannot thank staff enough for giving us peace of mind every day when we left our Mam in their care. Even at the end of Mam's life staff came to pay their respects to Mam and sympathy to the family. Once again from the bottom of our hearts, a great big THANK YOU. From the family of our late Mam.

How likely would you be to recommend Lansbury Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Suzanne Mckie, Home Manager at Lansbury Court responded to this review on 08 Jul 2016:

Thank you for taking the time to leave a review for us, we really do appreciate the feedback. It is lovely to hear your family felt supported by the team and that you regard the home so positively. It has been a pleasure getting to know you all and our thoughts are with you. Sincerest condolences from all the team.

Lansbury Court is an exceptionally caring home and I cannot recommend it highly enough. My Mam was admitted there in April 2016 and was shown the utmost care, love and dignity during her final days. Not only did the home look after my Mam but also made sure my Dad was well received and updated on her condition. Dad was allowed to visit as often as possible and it was up to him when he was ready to leave. Mam's room was of a high standard and she was visited regularly by staff to make sure she was comfortable. Each time I called for updates, I was given an honest and caring account of Mam's day and progress. I looked extensively for a home for Mam and read notes and reviews on the internet about various care homes in the area. Lansbury Court did not have great reviews but after we visited and inspected the home, we knew Mam would like it, be safe and happy, so don't believe everything you read on the internet. Take a look for yourself! Thank you Lansbury Court staff.

How likely would you be to recommend Lansbury Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Suzanne Mckie, Home Manager at Lansbury Court responded to this review on 08 Jul 2016:

Thank you for the positive feedback, we really do appreciate you taking the time to leave a review for us. At Lansbury Court, we pride ourselves on a friendly and supportive atmosphere, in which the team is dedicated to meeting the needs and requirements of every individual resident and their families. We are glad your mother was happy during her stay and our thoughts are with you all.

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