Lansbury Court Care Home

The staff are extremely helpful and supportive both of residents and their families. During this damaging lockdown period, the home have made huge efforts to keep the spirits of residents high by organising entertainment and using video calling to support the everyday services that we expect.

After taking the difficult but necessary decision to place our mum into care, the help and reassurance we received from all staff, from management to carers was outstanding. They keep us updated, provide excellent activities for residents and their approach to the job they do is amazing. I couldn't recommend them high enough and can't thank them enough for the help they gave to my brother and I.

I would like to say that all the staff is really friendly. Very helpful. They can't do enough for you and they treat the residents really respectfully.

My mother has been in Lansbury Court care home for a few years. On all my visits I have always found the home very clean and fresh. The staff are very friendly and have a very good relationship with all the people in their care. As my brother and I live 300 plus miles away, all these things are very important. The home always keeps us updated about any problems that might arise.

The staff are very friendly both to residents and visitors, they are also helpful when requested. Facilities are basic but generally adequate. In summer, perhaps, more use could be made of the garden area.

During the time my mam was at Lansbury Court, she flourished healthwise and emotionally. She was surrounded by exceptionally good cares and fellow residents. Everyone was amazing right to the end. Thank you all.

I know my mother is in good caring hands and she is well looked after and above all she is safe.

I myself found the care facility good. My brother seemed as though he fitted in quite well and for all he had, a condition, he seemed generally to like his environment. The staff were always kind and helpful towards him and he looked as though he trusted them. Near the end, I was informed quickly of any change in his condition and when he had been treated and settled down which is very much appreciated.

First class staff, very helpful. They have plenty of time for visitors needs. Would recommend to anyone looking for a care home. Big thumbs up.

Overall a comfortable and happy place for my mum to spend her care support.

The carers are very helpful and always there to support you especially the carer and senior carer. The home is clean and tidy. The health and wellbeing is a priority from the staff to the residents. There is always something going on to entertain the residents. I have never had anything to do with the management, not even a hello. I think the staff are overworked and underpaid for the work they do.

I find the staff here very friendly and down to earth, my mam's care here is wonderful, I feel she is treated as an individual with great care and respect. In both our respects, I feel we are considered in all aspects of mam's care. On a more personal note, as an only child, this truly feels like a new extended family who I can't thank enough for her continued care.

My father was very independent but also vulnerable before moving here. He is now the happiest I have seen him in a while. He enjoys the banter he has with the staff and loves when they take him out. He loves nothing better than keeping everyone entertained. I know he is safe and very well looked after. I would highly recommend here.

Very happy with Lansbury Court. The staff are very pleasant and helpful. My mam is being cared for tot the best of their ability she seems happy and content now she has settled in.

Just to say your manageress and staff are really friendly and they make you feel very welcome. Overall a very good home no complaints.

The staff look after me in a very caring manner with laughter and joy.

Travel distance hard for some family.

On an observational note, more understanding of social care needs to be addressed by the powers that be, including input from, if they so wish, residents.

The staff support provided to my Mother is very good and they all appear to have her best interests at heart. Bedrooms are small and not ideal for family visits. The home has also been decorated to a high standard with new furniture/carpets etc. The activity coordinators work hard and are very dedicated, however, due to a lack of resources they are limited as to what they can do. On a negative note, the garden is sparse and not easily accessible and untidy looking with no chairs as yet for residents to sit outside during spells of good weather.

The care workers are very helpful from what I see in my visits.

But I believe that a few more activities would be welcomed by the residents.