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Lansbury Court Care Home

Parkhouse Avenue, Castletown, Sunderland, Tyne & Wear SR5 3DF
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Lansbury Court Care Home, Sunderland
Lansbury Court Care Home, Sunderland
Lansbury Court Care Home, Sunderland

Lansbury Court Care Home in Sunderland offers residential dementia care, short-term respite care and their groundbreaking dementia-specialist Reconnect care through their friendly community.

Their Reconnect community reflects a typical homely environment with the additional benefit of activity rooms, cosy nooks and more, making it an ideal space to thrive in. Promoting independence, people living with dementia are encouraged to use the space as if it was their own, and enjoy...  

Care Provided by Lansbury Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Lansbury Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marlena Derda(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (56)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Lansbury Court Care Home Reviews (42)

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8.2

Lansbury Court Care Home has a Review Score of 8.2 (8.190) out of 10, based on 4 reviews in the last 2 years. Over all time Lansbury Court Care Home has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Steve C (Son of Resident) published on 19 November 2020 Submitted via Postal Card
Overall Experience

The staff are extremely helpful and supportive both of residents and their families. During this damaging lockdown period, the home have made huge efforts to keep the spirits of residents high by organising entertainment and using video calling to support the everyday services that we expect.

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Review from W C (Son of Resident) published on 1 May 2020 Submitted via Postal Card
Overall Experience

After taking the difficult but necessary decision to place our mum into care, the help and reassurance we received from all staff, from management to carers was outstanding. They keep us updated, provide excellent activities for residents and their approach to the job they do is amazing. I couldn't recommend them high enough and can't thank them enough for the help they gave to my brother and I.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our...  

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Review from E G (Brother of Resident) published on 22 April 2020 Submitted via Postal Card
Overall Experience

I would like to say that all the staff is really friendly. Very helpful. They can't do enough for you and they treat the residents really respectfully.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would...  

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Review from D I (Son of Resident) published on 1 April 2020 Submitted via Postal Card
Overall Experience

My mother has been in Lansbury Court care home for a few years. On all my visits I have always found the home very clean and fresh. The staff are very friendly and have a very good relationship with all the people in their care. As my brother and I live 300 plus miles away, all these things are very important. The home always keeps us updated about any problems that might arise.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find all...  

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Review from A H (Son of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

The staff are very friendly both to residents and visitors, they are also helpful when requested. Facilities are basic but generally adequate. In summer, perhaps, more use could be made of the garden area.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you mind our...  

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Review from S W (Daughter of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience

During the time my mam was at Lansbury Court, she flourished healthwise and emotionally. She was surrounded by exceptionally good cares and fellow residents. Everyone was amazing right to the end. Thank you all.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home
Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents. I am very pleased to hear that your mum flourished in terms of her health and emotionally.

Kind regards, the Home Manager

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Review from L B (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience
Over the past, nearly 7 years of visiting my mother, the staff (that covers all staff from cleaners to care staff) have become more like family.

I know my mother is in good caring hands and she is well looked after and above all she is safe.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that our team have...  

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Review from A H (Brother of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

I myself found the care facility good. My brother seemed as though he fitted in quite well and for all he had, a condition, he seemed generally to like his environment. The staff were always kind and helpful towards him and he looked as though he trusted them. Near the end, I was informed quickly of any change in his condition and when he had been treated and settled down which is very much appreciated.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your brother...  

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Review from James G (Son of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

First class staff, very helpful. They have plenty of time for visitors needs. Would recommend to anyone looking for a care home. Big thumbs up.

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Review from Steven P (Son of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience
I find that the staff are very friendly and professional, however I feel that they are overworked and more staff should be available.
There are plenty of in house events on for the residents but maybe need a little more outdoor events.

Overall a comfortable and happy place for my mum to spend her care support.

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Review from L P (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience

The carers are very helpful and always there to support you especially the carer and senior carer. The home is clean and tidy. The health and wellbeing is a priority from the staff to the residents. There is always something going on to entertain the residents. I have never had anything to do with the management, not even a hello. I think the staff are overworked and underpaid for the work they do.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our...  

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Review from Anne M (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience

I find the staff here very friendly and down to earth, my mam's care here is wonderful, I feel she is treated as an individual with great care and respect. In both our respects, I feel we are considered in all aspects of mam's care. On a more personal note, as an only child, this truly feels like a new extended family who I can't thank enough for her continued care.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your mam is treated...  

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Review from K L (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

My father was very independent but also vulnerable before moving here. He is now the happiest I have seen him in a while. He enjoys the banter he has with the staff and loves when they take him out. He loves nothing better than keeping everyone entertained. I know he is safe and very well looked after. I would highly recommend here.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel that your...  

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Review from Rita J (Daughter of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience

Very happy with Lansbury Court. The staff are very pleasant and helpful. My mam is being cared for tot the best of their ability she seems happy and content now she has settled in.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your mam has...  

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Review from Edna G (Sister-in-law of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience

Just to say your manageress and staff are really friendly and they make you feel very welcome. Overall a very good home no complaints.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you find the staff...  

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Review from N A D (Resident / Service User) published on 21 January 2019 Submitted via Postal Card
Overall Experience
I have been in Lansbury Court since 1st June 2018.
I have been cared for as bedbound for all of that time as I am morbidly obese.
A new rise and recline chair is being purchased for me by the home (mine was made defunct while in hospital)

The staff look after me in a very caring manner with laughter and joy.

Reply from Suzanne McKie, Care Home Manager at Lansbury Court Care Home

Thank you for providing a review of our home. I’m happy to hear that our staff are caring and that the home is enjoyable. We look forward to caring for you in the future. Kind regards, Suzanne McKie, Care Home Manager.

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Review from Leonie A (Great-Niece of Resident) published on 18 January 2019 Submitted via Website
Overall Experience
Good standards of care given to residents.
People treated with dignity and respect.

Travel distance hard for some family.

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No Rating
Review from Michael T (Resident / Service User) published on 16 January 2019 Submitted via Postal Card
Overall Experience
In general, I would rate this particular care facility to be good to excellent having spent nine months as a resident.
The staff are warm, helpful and friendly.
The demeanour of the home would appear to be efficient and yet relaxed.

On an observational note, more understanding of social care needs to be addressed by the powers that be, including input from, if they so wish, residents.

Reply from Suzanne McKie, Care Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave us such a lovely review. I’m delighted to hear our staff are helpful and friendly and that our home is relaxing. I will pass your feedback on regarding the understanding of social care but if you would like to speak to me directly regarding this, my door is always open. Many thanks, Suzanne McKie, Care Home Manager

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Review from R T (Son of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

The staff support provided to my Mother is very good and they all appear to have her best interests at heart. Bedrooms are small and not ideal for family visits. The home has also been decorated to a high standard with new furniture/carpets etc. The activity coordinators work hard and are very dedicated, however, due to a lack of resources they are limited as to what they can do. On a negative note, the garden is sparse and not easily accessible and untidy looking with no chairs as yet for residents to sit outside during spells of good weather.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you find the...  

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Review from Douglas H (Son of Resident) published on 23 May 2018 Submitted via Postal Card
Overall Experience

The care workers are very helpful from what I see in my visits.

But I believe that a few more activities would be welcomed by the residents.

Reply from Suzanne McKie, Home Manager at Lansbury Court Care Home

Many thanks for taking the time to leave a review for Lansbury Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you find our care...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 29 Oct 2025

    2025 marks a very special year for Lansbury Court Care Home, as we celebrate three amazing ladies who have dedicated many years to the home. Carol, Sarah and Gwen all...

  • 04 Mar 2025

    Stepping into a new year, we thought it the perfect moment to pause and reflect on the hopes, dreams, and aspirations we have for 2025. We also asked for some...

  • 04 Mar 2025

    The tradition of Valentine’s Day began back in 496 AD, and couples ever since have used February 14th as an opportunity to celebrate all things love and romance. We decided...

Upcoming Events

There are no upcoming events for Lansbury Court Care Home.

Awards / Recognitions (3)

  • 15 Jun 2024Recipient: Orchard Healthcare Group
  • 16 Nov 2023Recipient: Orchard Healthcare Group
  • 08 Oct 2021Recipient: Orchard Healthcare Group

Accreditations

There are no accreditations posted yet for Lansbury Court Care Home.

Meet the Team (1)

Marlena Derda
Marlena DerdaJob Title:Home ManagerJoined: 2021

Hello, my name is Marlena Derda, and I am the Home Manager at Lansbury Court Care Home. I began my career working as a care assistant in 2011 before progressing to a senior care assistant. In 2019, I joined the Orchard family working as a Deputy Manager and completed my NVQ level 5 in Leadership and Management during this time before progressing to Home Manager in 2021.

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