Lansbury Court Care Home

Parkhouse Avenue, Castletown, Sunderland SR5 3DF
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9.5 42 Reviews
  • Lansbury Court Care Home, Sunderland
Lansbury Court Care Home is a dementia care, residential care and short-term respite care home in Sunderland. The care home boasts 56 spacious bedrooms, large communal rooms and landscaped secure gardens. All accommodation is on the ground floor.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Marlena Derda (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Lansbury Court Care Home Reviews (42)

9.5

Lansbury Court Care Home has a Review Score of 9.5 (9.479) out of 10, based on 14 reviews in the last 2 years.
Over all time Lansbury Court Care Home has 42 reviews.

Overall Experience
  • 24
  • 16
  • 2
  • 0
  • 0
Date Published
  • 42
  • 2
  • 3
  • 14
  • 28
Reviewer Connection to Lansbury Court Care Home
  • 19
  • 11
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Carole J (Daughter of Resident) published on 8 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lansbury Court is an exceptionally caring home and I cannot recommend it highly enough. My Mam was admitted there in April 2016 and was shown the utmost care, love and dignity during her final days. Not only did the home look after my Mam but also made sure my Dad was well received and updated on her
condition. Dad was allowed to visit as often as possible and it was up to him when he was ready to leave. Mam's room was of a high standard and she was visited regularly by staff to make sure she was comfortable. Each time I called for updates, I was given an honest and caring account of Mam's day and progress. I looked extensively for a home for Mam and read notes and reviews on the internet about various care homes in the area. Lansbury Court did not have great reviews but after we visited and inspected the home, we knew Mam would like it, be safe and happy, so don't believe everything you read on the internet. Take a look for yourself! Thank you Lansbury Court staff.
Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Thank you for the positive feedback, we really do appreciate you taking the time to leave a review for us. At Lansbury Court, we pride ourselves on a friendly and supportive atmosphere, in which the team is dedicated to meeting the needs and requirements of every individual resident and their families. We are glad your mother was happy during her stay and our thoughts are with you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine G (Daughter of Resident) published on 8 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Need somewhere to place your loved one, well I have the answer. Not a great fan of care homes after a bad experience, but me and my family have found a treasure in Lansbury Court Care home in Castletown. Care and feeling given from staff is outstanding. In the past 9 weeks of Mam's life, she was
looked after with great dignity and respect. We as a family cannot thank staff enough for giving us peace of mind every day when we left our Mam in their care. Even at the end of Mam's life staff came to pay their respects to Mam and sympathy to the family. Once again from the bottom of our hearts, a great big THANK YOU. From the family of our late Mam.
Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Thank you for taking the time to leave a review for us, we really do appreciate the feedback. It is lovely to hear your family felt supported by the team and that you regard the home so positively. It has been a pleasure getting to know you all and our thoughts are with you. Sincerest condolences from all the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Lansbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.479 for Lansbury Court Care Home is calculated as follows: ( (102 Excellents x 5) + (48 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 167 Ratings = 4.479
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lansbury Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Suzanne

Suzanne Mckie

Job Title: Home Manager Joined: 2015

My name is Suzanne Mckie and I am the Home Manager here at Lansbury Court Care Home in Sunderland. I have worked in the care sector for over 26 years and I have been the Home Manager at this Orchard Care Home since 2015.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lansbury Court Care Home to verify any information. View our terms and conditions. Lansbury Court Care Home has an Enhanced Service - more info.