
staff are always lovely and I feel genuinely safe in the knowledge they care about my grandadAlex G(Granddaughter of Resident/Service User)

The Mews has been amazing for my mam. The staff are all wonderful, friendly, and so caringMark T(Son of Resident/Service User)

Would not like to be anywhere else. My experience has been excellent.Jean M(Resident / Service User)

staff are always lovely and I feel genuinely safe in the knowledge they care about my grandadAlex G(Granddaughter of Resident/Service User)

The Mews has been amazing for my mam. The staff are all wonderful, friendly, and so caringMark T(Son of Resident/Service User)

Would not like to be anywhere else. My experience has been excellent.Jean M(Resident / Service User)

Situated in a quiet residential area of Houghton-le-Spring, The Mews Care Home provides residential and nursing care in a home from home setting.
The home is equipped with a range of facilities to offer residents an engaging and happy lifestyle. From the bar and lounge area and the on-site hair salon to the regular activities and events arranged by the team, the team strive to create an active and positive...
Care Provided by The Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Depending on initial assessment.
The price(s) shown are provided by the care home. Contact The Mews Care Home for full pricing details and T&Cs.
Contact The Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kara Healthcare
- Private Owned
Person in charge
- Graham Coulton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (47)
Parking
- Ample parking to the side of the building
The Mews Care Home Reviews (45)
The Mews Care Home has a Review Score of 9.6 (9.583) out of 10, based on 24 reviews in the last 2 years.
Over all time The Mews Care Home has 45 reviews.
Some of the experience I have had is some good days and also some bad days, when my husband was in hospital I was glad that he was coming back to the home because he was getting well looked after, some things I have seen have not been up to my standards.
Thank you for your honest review. We're glad to hear that your husband received good care during his time with us, and we truly appreciate your input as it helps us continue to improve. Your trust and support mean a lot to us.
I have had no bad experience with the care, it has been up to standard. Communal areas need a new upgrade, needs decorating, garden has been neglected, need an activities person for the residents to do more things.
Thank you for your valuable review. We're glad to hear that your experience with the care has met your expectations. We truly appreciate your suggestions regarding the communal areas, garden, and activities, and we strive to deliver excellence by continuously improving these aspects to better serve our residents.
Amazing care home. My dad has been here a few months now and all the staff are very caring and have plenty of time for my dad which he needs. Nothing is a problem, they always have a smile on their faces. The food is to a very high standard, my dad had gained weight which he needed. A very friendly care home. Best decision I made. The place is always very clean. Thank you everyone for all your hard work.
Thank you so much for your wonderful feedback. We're thrilled to hear that your father is receiving such great care and that the staff are always attentive and friendly. It's fantastic to know that the food and overall environment have contributed to his well-being. We truly appreciate your trust in us and are grateful for your kind words about our hard work.
Choose this home after looking at many in the area, had my aunty in for 10 weeks, now she's getting great care. Excellent good, settled in lovely, great with my uncle and me who visit twice a day, every day. Thank you.
Our mother spent just over 3 weeks in respite care and we were very pleased with the care and compassion shown to both her and the other residents. Nothing was too much trouble, the standard of cleanliness was excellent and the staff was kind, caring and patient under sometimes very challenging circumstances.
Our family had no previous experience of using Care Home services and we were apprehensive when my mother was discharged from hospital and admitted to an assessment bed in The Mews.
We had no reason to be concerned. From the moment my mother was admitted the staff were attentive, caring and professional. All aspects of my mother’s care and welfare were taken care of with tenderness and understanding.
The quality of care from the nursing, care and facilities teams was exceptional. Catering was first class.
Our family are immensely appreciative of the care provided by every member of The Mews Care Home team.
Would not like to be anywhere else. My experience has been excellent. The staff are kind and helpful.
The lack of trained staff at the moment is concerning, it seems to be new faces every time. Some cannot speak English, which makes it difficult for them to care for residents. Those that do know them on a personal level are great, go the extra mile like sharing takeaways and making sure they get involved in activities. All too often their residents do not get their time-sensitive medication when they should. The lack of communication is appalling and was throughout Covid-19, meaning not speaking to loved ones or having any updates in a year.
The staff are always lovely and I feel genuinely safe in the knowledge they care about my grandad and do the best they can for him. They always make a fuss of him and I'm glad he has them to look after him.
My brother was well looked after in all aspects of the home.
Mum is very happy here and even her visitors comment on this. She likes her room and is proud to show it off. All of her needs are met and any problems have been quickly resolved.
My dad is shown respect, dignity and a great deal of care. I can't fault the staff, food or quality of the care home. It really does have the feel of home.
In my 80 years, I have never been in a home until the last couple of weeks and my experience has been good so far. I would recommend the home if I need to.
The staff are very caring and helpful.
We can not thank you all enough for the care you gave to our Mam, in the last week of her life at The Mews. Everyone made her feel so at home and still managed to give her lots of laughs at this difficult time. There were lots of family visiting and we were equally well looked after with cups of tea etc. We never felt in the way regardless of what time we were visiting, day or night. Nothing was too much. It's a very difficult job you do, but it's so very valuable and much appreciated. Thank you again.
A very helpful, kind and caring setting which supported my mother through a difficult assessment time.
The Mews has been amazing for my mam. The staff are all wonderful, friendly, and so caring. I have sung the praises of this fab care home to everyone. Five-star.
Many thanks for taking the time to complete the questionnaire; it is most appreciated.
The care and kindness my mother received from all staff was superb. Not only to her but to us as her family. We could not have asked for more. They made her final days comfortable and loving. A massive thank you to you all.
Thank you for taking the time to complete the feedback card.
Excellent staff, nursing carers, cleaners, laundry, maintenance, admin and catering. High standards of cleanliness. All staff approachable and helpful.
We visited five different care homes before visiting The Mews. It was immediately apparent that The Mews met all our requirements for the care of my wife who was suffering with Alzheimers/dementia. The care she received was beyond my expectations. All the staff, managers, admin, careworkers, kitchen, cleaners and activities were all well trained and caring. They are all second to none.
Dear Allan, Thank you for taking the time to give such positive feedback. It is good to hear the positives about our services.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Mews Care Home.
There are no upcoming events for The Mews Care Home.
Awards / Recognitions (26)
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
- 13 Mar 2026Recipient: Kara Healthcare
Accreditations
There are no accreditations posted yet for The Mews Care Home.
Meet the Team (1)

Graham is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Graham leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mews Care Home to verify any information. View our terms and conditions. The Mews Care Home has an Enhanced Service -more info.